Humanity reviews

Need Help Scheduling?

Opmerkingen: I've used Humanity with Lyft and my current temp job and so far so good.

Pluspunten:

I love how easy this software is to use and how I can access everything that I need to whether that be my schedule, message board or managers.

Minpunten:

There's nothing that I don't like about this software. I do wish though that at the end of each work week that it would tally up your hours worked for you.

Great Employee Scheduling

Opmerkingen: Great! I'm very happy with this software and app.

Pluspunten:

Assigning different blocks and colors for shift types-easily see that you have all types scheduled each day.

Minpunten:

I can't think of anything I dislike, I suppose I'd like it to be a little cheaper.

Works good - has a few issues which I have reported on several occasions but would require updates.

Opmerkingen: Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Pluspunten:

I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.

Minpunten:

I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts). If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time. For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results. The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

Overall Good Product

Opmerkingen: I would recommend to a friend

Pluspunten:

It was very easy to begin and get started quickly.

Minpunten:

Some of the break features and managing employee shift trades was not so smooth.

The auto scheduling option saves a lot of time but is difficult to utilise

Opmerkingen: Humanity removes a lot of the unnecessary work from scheduling. It provides excellent overviews and allows you to choose a variety of factors to easily construct a complex timetable. I may arrange shifts in advance and check available shifts, giving the provider scheduling flexibility. The efficacy that it provides me for management is that the employees are highly effective, and our employees never have difficulty managing any sort of department. I'd say that addresses a lot of my difficulties.

Pluspunten:

The auto-scheduling function is the most significant advancement, but the availability approval tools also assist you in staying organised with staff requests. Excellent choices for individuals who like to do everything in one location. Working with Shiftplanning, the convenience of using tools and schedules, and the overall level of service provided by the programme. Automated scheduling is quite important from a financial standpoint since it can offer you the exact cost before publishing.

Minpunten:

I don't like that after you've carried over shifts and set it to repeat, you can't extend from the date you initially selected. The software is not designed to tolerate anomalies in Time Scheduling, such as when we do not observe daylight savings time. Furthermore, the auto schedule tool would benefit from the addition of a toggle that allows you to select a minimum or maximum number of shifts per week for a certain job.

Employee Scheduling Software For Cloud Based

Opmerkingen: Overall it does the minimum we need it to as far as recording our employees time clock but the setup is too difficult for our admins and can provide misleading information.

Pluspunten:

Clean layout and organized GUI, Cloud based time clock. You can view your work schedule and request time off and view in real-time who is clocked in or running late. Cool that it reminds you of employees birthdays to bring in the cake and ice cream

Minpunten:

Some settings are displaying incorrect info. From what I understand it doesn't record accrue sick leave and paid vacation is saying 50 hours. It maybe a setting the Admin missed but as a user I'm provided false info. Also, this could be our mistake but lunch breaks doesn't work properly, we manually clock out and in, but we need to be in accordance to the state law of minimum 30 minutes.

Scheduler / Supervisor

Opmerkingen: Well design, structure and implementation of the application well coordinate with require function from the users.

Pluspunten:

Feature designed and many function options very useful

Minpunten:

After updated the application, the shift planning does not work as before but the IT has added the shift planning legacy which is working but many time it got stuck and we have to wait for the application to respond before process to the next step.

Straightforward, has some kinks

Opmerkingen: We use this as a complete all in one hub for shift changes, training, co-worker contact information, management communication, you name it. It's pretty basic looking but that also means it's straightforward. I'm glad I can figure it all out without needing a tutorial.

Pluspunten:

I like that I can see a break down of my payroll, access all my paystubs over my entire deployment, request schedule changes and reach out to my peers for shift management. Also that tax documents are readily accessible.

Minpunten:

There are a few kinks to work out. It doesn't accurately show who is scheduled for shifts in open shift details. Also, when requesting time off, where it shows your available hours mine are never accurate, it's always just a maxed out amount of available PTO. That means if I don't have enough actual PTO my request gets rejected. Also I feel like it locks me out pretty often and I need an account reset.

mobile app issues but otherwise a solid calendar

Opmerkingen: As a seasonal associate, I would book my availability on Humanity for senior administrators to use to book educational professional development sessions. This was the primary source for communicating dates among various department.

Pluspunten:

Once users learn how to edit availability on the calendar, it is simple to use. Minimal clicks are needed to block off time on the calendar and it would update continuously. It was easy to log in and review your calendar as needed.

Minpunten:

The app did not sync well with the website; entries would be made on the app and then not be found on the website. Getting to a computer during off time or on holiday is not always easy, even though availability needs to be updated. This caused confusion on different occasions.

Humanity Review

Opmerkingen: overall, I'm very pleased with the software

Pluspunten:

Very user friendly that gives you the ability to track your schedule hours worked and pto

Minpunten:

U able to record and see system in-activity and GEO Fencing for various areas around the world."

Scheduling Made Simple!

Opmerkingen: ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

Pluspunten:

The strongest features of ShiftPlanning are the many methods for communicating when a worker is to work (general scheduling), when policy changes or other changes at work need to be quickly and easily assimilated to all employees (dashboard notifications), and when notifications need to be sent to just individuals (ping). All of this communication can be managed in ShiftPlanning. Workers can set up their cell phones to receive important notifications. Administrators can control which methods are mandatory and which communication methods are not. A worker can elect to be notified via email and/or text prior to their shift starting. Workers can access ShiftPlanning from any device since this a cloud-based service. Workers are able to make vacation requests ahead of time, even when there is nothing posted for the actual schedule yet. We would recommend a 2-week requirement for this type of request. Otherwise, student workers can request off via a trade shift or drop-shift option, if short notice is provided. All trades can be set to approval first by manager. It is super easy to setup different worker types by area, or by responsibilities. Thus, if you are budgeting out hours between different areas (positions) then you can easily view the subtotal for each while scheduling who should work when. It also gives you a clear distinction in schedule mode as to who can actually work during the designated times you are generating (i.e. 10 AM ' 12 PM, 1 PM ' 2 PM').

Minpunten:

The only concern that we have is with tweaking the trade shift and trade drop feature. Workers who are shown as available for the entire shift don't have the option to select parts of a shift that they are actually available for. Important meetings or events outside of work cannot always be accounted for using the availability feature. The only way this can be done is to not use a static schedule and go to making a policy for weekly updates. Then making it the student worker's responsibility to maintain their own work availability. In our case, we want to stay with a static scheduling system to help reduce the sense of a changing hectic work schedule for our student workers. Thus, students will benefit by having the ability to select from a portion of a shift trade rather than having only the option to pick up all or none of the shift being made available.

Essential Productivity Tool for Work

Opmerkingen: The Humanity app has not just made my professional life more manageable, but it has also allowed me to have more control over my time. If you're looking for an app that can simplify your scheduling woes at work, I highly recommend giving Humanity a shot.

Pluspunten:

What I like is how easy it is to navigate! I also like how it convenient it is that it has an app, accessible anytime and anywhere.One feature that I appreciate in particular is the ability to trade shifts with my coworkers. Previously, this would involve a lengthy back-and-forth discussion, often leading to confusion and miscommunication. Now, with a simple tap, we can exchange shifts and the management can approve it almost instantly. The flexibility and convenience offered by this feature is invaluable to me.

Minpunten:

It's a bit time-consuming if you have fluctuating availability. It's better if you easily copy and paste availability or set recurring availability patterns would save users a lot of time and avoid potential mistakes.

Horrible system - leaving and never will return or provide any positive feedback to anyone!

Opmerkingen: 1. Horrible Customer Service, impossible to get anyone to train you or your staff on how the system works, and you NEVER respond to calls, took 3 months to get someone on the phone despite setting up times they were supposed to call us.
2. Horrible system with regards to availability and trading - provided all this feedback and it was put in a que of things to be done sometime in the next 10 years maybe?
3. Humanity was NOT an improvement, no changes other than visually how it looks
3.You are wasting your time on fixing stupid things like the 'colour' of shifts instead of actually taking your customers feedback and fixing these that are actually wrong with the system - once I actually talked to someone on the phone I proved him wrong about how your system works (he didn't even understand how trades worked) and I was able to convince him that your program is awful... still my list of feedback is on a long list of 'potential improvements'
4. So many better programs out there - maybe check out your competition for some good examples

Pluspunten:

nothing.... maybe it better than paper schedules? maybe

Minpunten:

everything. Availability system is useless as it isn't based on particular period of time - check out When2Work or RecStaff's availability system - so much better. Trading system is useless - people can't view or pick up shifts if they have stated they are un-available (linked to how awful the availability system is). People have so many problem trading shifts that we as managers basically have to switch all shift trades ourselves and since we have so many this is a waste of time that a scheduling system is supposed to fix. The print and report options are also awful and poorly formatted.

Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.

Opmerkingen: The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

Pluspunten:

Visually, we can see who is where. We are never short a staff member in our areas of essential service due to oversight. The filters make it easy to ensure we have the right people in the right roles. Training modules have made it helpful to ensure everyone is on the same page for certain crucial information. Most of all, our large roster of on-call staff are easily able to pick up shifts and populate our schedule gaps in real time. Availability tools make it easy for them to be more transparent, and add a level of accountability which has been helpful for management.

Minpunten:

Some of the default settings have been difficult to figure out or work around. If I open up a shift for, say, 3 on-call staffers to fill, but then need to change the hours on one, it can end up changing all three. What started as a convenient short cut becomes a messy fix. That said, customer service and live chat go a long way in fixing sticky problems quickly.

Works exactly how a shift planning software should!

Pluspunten:

Humanity is awesome! It makes scheduling so easy. You can add employees availability, write shifts with built in breaks, and so much more. It's very user friendly and really easy to learn. Humanity also keeps track of historical data and has helpful reports to use in forecasting and budgeting.

Minpunten:

One thing to note is that Humanity is constantly making updates. While that's not necessarily a bad thing (in fact, it's great that they continually improve), it can be a little excessive. Right when you get used to the last update, things change again, so you have to be willing to adapt a lot.

Excellent Scheduling software!

Opmerkingen: We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it.

Pluspunten:

Easy to use, great customer service and flexibility of the software.

Minpunten:

none at the moment

Humanity is great for corporations with a high volume of employees.

Opmerkingen: Easy access and clear communication when inquiring about my schedule

Pluspunten:

This shift planning software allows the employees to schedule and update shifts with ease without having to be in constant back and forth with the supervisor. As an employee, I can view what shifts are available months in advance and mark my unavailabilities so that Humanity marks those shifts as blocked. The greatest features include a message wall where supervisors may send employees mass messages as well as the feature to view who is on what shifts, even if they are on different calls than you.

Minpunten:

The one thing that could be reevaluated would be the notification system. If Humanity were to send notifications when new shifts become available, as well as text message reminders/updates instead of email reminders getting lost in the inbox. Currently, employees must check the available shifts daily to find any new available shifts.

Overall good software

Opmerkingen: Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability.

Pluspunten:

The ease of use for staff members is great.

Minpunten:

Not having the option for accrued time off. It is tedious to remove staff from future schedules when someone leaves the organization. There is not the ability to add staff to a set "shift pattern".

As a manager with many employees, schedules and work areas, this program has been life changing!

Opmerkingen: Prior to Humanity, our schedule was managed via email and Microsoft calendars. It was nearly impossible to appropriately approve vacation requests and get overtime shifts covered. After implementing Humanity the amount of stress that was eliminated was absolutely life changing!

Pluspunten:

I love how easy it is to use. I'm able to manage my ever changing schedule/staff with minimal effort. It's very easy to fill overtime slots and approve vacation requests ensuring my employees have a great work/life balance.

Minpunten:

There are some limitations when it comes to customizing the interface. I'd like to be able to change the default option for requesting time off. I'd also like to be able to change some of the terminology used to better reflect what I'm using it for.

Great tool, somewhat hard to navigate

Pluspunten:

It allows me to see my colleague's schedules and record time off, etc. It was re-designed a few months ago and is now more visually pleasing.

Minpunten:

The tool doesn't offer "everything" - we were in need of a more robust tool to track PTO requests and HR documentation, so we eventually transitioned to a different software.

ShiftPlanning

Opmerkingen: While ShiftPlanning is a great product, with most of the features I need, it was a bit confusing as to which settings to use and how to set them up. I am tech-savvy and it took about a month to understand the steps to get to a certain result. Tech Support was invaluable with their quick response and help. I use it 100% now, and wonder now how we got along without it. Such a timesaver!

Pluspunten:

It's invaluable in time-keeping and creating shifts. The report function is fantastic for timekeeping and payroll. There are work-arounds to get to where you need to be, with the help of Tech Support. The mobile app for the staff is easy to use.

Minpunten:

The desktop version is not user-friendly at first. Once you figure out the concept and how it works, and with time, you get to know the ins/outs. While I am tech savvy, I was confused about where to start with the set-up, which settings to use, and how to set up those settings for our company. The set-up was a disappointment to me in that you need a lot of time to understand how to do the different settings. I had to keep bugging Tech Support to help me with it. The tutorials are great, but the User Manual needs a lot of work.

The camera bug on Humanity

Pluspunten:

The Shiftplanning view is the most powerful feature for productivity for reviewing your schedule and shifts at work.

Minpunten:

There is a bug with the dashboard view and the photo snapshot for the shift acknowledge that most of the time crash on the internet version of the app. The solution for this bug that I have found to work is to clean the cache (sometimes work) or click the dashboard tab for reloading the page (sometimes work too).

Excellent Platform for Schedule Management

Pluspunten:

This platform has unified our systems and promoted increased transparency. It alerts users of changes and tracks hours worked.

Minpunten:

There were no features that I disliked about Humanity. They were able to craft the experience to my liking.

Great for scheduling staff, could benefit from project management functionality

Opmerkingen: overall when our production schedule and assignments are rapidly changing humanity is too cumbersome and staff circumvent it as it is mainly used for payroll and the bulk of my employees are salary. when we review payroll data to determine project costs a salaried employee could've had billable hours at multiple sites but due to it needing two upper managers to coordinate a staff member changing sites it's not worth the overhead or time and we get inaccurate job cost data asa result.

Pluspunten:

easy to learn and use provides different visual aids for different scheduling purposes

Minpunten:

lacks the billable vs non billable component that is key for construction cost control

Wow, what a difference.

Opmerkingen: Mt Baker Camp has been using this software (Shiftplanning) since the end of 2013.
We use for managing all levels of staffing.
We track hours worked, HUGE advantage in allowing employees & volunteers to see when they are scheduled multiple weeks ahead of time.
At the end of the year it's easy to run reports to show how many total hours where contributed.

Pluspunten:

Time Clock - for payroll processing this is a life-saver (going from paper punch clock & card swiping) Scheduler / Calendar. Lots of training material & how-to-do's.

Minpunten:

mmmmm...nothing