Churchteams reviews

Excellent Customer Service

Pluspunten:

I appreciate their very attentive Customer service and the one-on-one attention that you can receive from the software developers and their support team. They have many videos that you can watch to help you learn on your own time if customer service is not available. Always super friendly and helpful. They operate with the philosophy that no question is a stupid question.

Minpunten:

I do not like the fact that trying to use the database on a mobile device can be a bit clunky. I would like to have an easier sign in process than using my browser application.

Needs a calendar

Opmerkingen: It has been very good!

Pluspunten:

It is helping in assimilation at our church much better than we were doing.

Minpunten:

It is very different from the system we were using. The old system was very basic and simple. I am not a good tech person and I was having difficulty navigating all the features this software had to offer. One thing that we really are missing is a generalized calendar to put all of our church events on. I know there are many out there, but it was nice using the calendar all in the same place one is doing all the other church system stuff in.

Church Teams - A Good Option?

Opmerkingen: It's been an okay journey over the past 5 years or so.

Pluspunten:

Church Teams is relatively user friendly, and makes for not a too bad "one-stop-shopping" option for event registration, child sign in, team leadership, charity receipting etc.

Minpunten:

There is no "forgot your password" option. Which for 2019, is unacceptable, and the reasons I plan to leave Church Teams ... soon. We get constant requests from volunteers who can't remember their passwords. One button, like all other online subscriptions, would solve this. It needs to be soon! The small group sign in is antiquated in its look, sending people to find a leader (by name) when the group is full. We have thousands of people who attend, ... how would they find that person? But the static page requires it remain this way. I really don't like this either. Support, is likely the worst piece of Church Teams for me. I called at 7pm the other night, they were closed, I called at 10.30am my time yesterday, they were closed. Training tools for team members are weak, at best.

Church Teams is a great tool!

Opmerkingen: Excellent. They are a key member of my team.

Pluspunten:

Relatively easy to learn. Group/event registration is easy and very useful for our church. Customer service is the BEST!!! Quick and a live human who speaks english like i do is ready to talk if needed.

Minpunten:

Some features aren't intuitively realized by onscreen options/interface.

Great Church Management Software with a great support staff

Opmerkingen: Great experience using the software. I would also say they have the best support out of any company I have experienced. I get a call back in the same day.

Pluspunten:

I like the forward thinking toward the next advancement in the software. It started years ago with small group reminder emails for attendance and prayer requests. Now they have added features such as text to give, all check, etc.

Minpunten:

It can be a little clunky on the backend until you are used to using it.

Churchteams Software for Churches

Opmerkingen: We are so thankful for Churchteams. We keep much more accurate records now and have much better communication. Sign-ups for events is a very handy feature that we use often.

Pluspunten:

We love the ability to schedule people for serving and have the system automatically text them reminders about their scheduled service. It’s also handy to keep track of life group attendances. We also send emails to specific groups and use the group registration feature for special events and outreach opportunities. The teen leaders use the text communication to let parents know if an activity is running late. We use check-In and label printing for VBS and for our community soccer and basketball leagues. We also like the pricing that included unlimited numbers of groups.

Minpunten:

It feels very database-ish in its design. It is a database, so it still works for us. Some features are hard to understand at first, but we did some live online classes at the beginning to better understand processes.

Building Teams

Opmerkingen: We needed to have a means for team directors to communicate to leaders and within the team. Churchteams allows this. We also needed a means for easy access by users and the texting option and emails with Churchteams allows this.

Pluspunten:

Communication is key. The texting options, reminder emails and texts, reports to review attendance, volunteer scheduling, and communicating between teams is awesome

Minpunten:

Not necessarily things I like least. Some suggestions are block out dates for volunteer scheduling and having a Calendar built into ChurchTeams for events. Highly recommend ChurchTeams.

Church Teams Review

Opmerkingen: Church teams is the second church system we have utilized,. The first was strictly for youth purposes while church teams is useful for the entire church. It is very user friendly, as I am not a computer savy person. I am continually learning how to best use the system to meet our needs and to make life a little easier for everyone.

Pluspunten:

The thing I like the most about church teams is that they are continually adding, tweaking and updating features to the system. When they do make a change or update they communicate how to utilize the new addition.

Minpunten:

That text to church is an extra fee, however I do understand that.

Big Valley Grace Serve Department

Opmerkingen: We needed a software company that would come alongside us to fit our particular ministry needs. Since partnering with us, Churchteams has taken initiative to invest in our church in more than one way.

Pluspunten:

Churchteams is very customizable, user-friendly, and comes with outstanding customer service. Any time we have a need, Churchteams staff is quick to respond and pleased to help.

Minpunten:

Churchteams is a software that provides a very basic foundation. This requires time spent from our staff to create pathways to fit our needs. However, when we have needed help, Churchteams staff, particularly [SENSITIVE CONTENT HIDDEN], has been ready to answer questions and find solutions.

ChurchTeams for Small Groups

Pluspunten:

The Small Groups features are fantastic. From automated attendance reports to website integration, ChurchTeams has been helpful in our small groups ministry.

Minpunten:

There are so many other features that we don’t use because the rest of our team would have to switch platforms. Maybe a tier based subscription would be nice for those like me who do not use all the features available.

User Friendly and Cutting Edge

Opmerkingen: Honestly it has been very positive! The system is easy to learn, is very comprehensive, and is flexible enough to work for our many and varied ministries. The support team is top notch! That is SO important when learning a new software and even with day to day questions and issues. They respond quickly and are available to help in any way. We never felt left out to dry as we learned the software.

Pluspunten:

The great Reporting feature is vital to us. The need to extract the needed information whether it be for attendance, small groups, financial, etc. is SO important when ministering to our church family. The reporting is deep and wide...however it is also user friendly.

Minpunten:

The volunteer scheduling feature doesn't exactly fit our needs. However...we do use a part of the volunteer scheduling. Church Teams makes it easy to adapt and adjust our needs with how the software works.

I love Churchteams and have been on it for over a decade.

Opmerkingen: The customer support has been fantastic, all the way back to when it was [SENSITIVE CONTENT] and one programmer. We just rolled out text to registration and the support was fantastic. I asked if he would join our Zoom and he did immediately. He was patient, knowledgable, and helpful. My AV guy now feels much more comfortable with the system overall and we rolled out text to registration last week.

Pluspunten:

Ease of use. I'm not a techie and I can generally figure it out. We use our AV guy for the more techie portions.

Minpunten:

can't think of anything. I can't think of anything. I can't think of anything.

Great Product for the Cost

Opmerkingen: We have been using ChurchTeams for a few years now and have seen it continually grow and evolve into a capable solution for full Church Management. When we first started they were lacking a few features that we wanted, but they were what fit into our budget. Since then they have kept the same pricing and released quite a few of the features we have requested. They have also been very responsive when something was not working correctly or we needed a minor tweak to accomplish something.
The Small Groups reporting feature is phenomenal.
It's mobile responsive which makes it work great on any device!
They just added individual password management logins, which was the most glaring shortfall. However, now that we have that feature, I feel it is much more secure.
They also recently added email templates and scheduling, which was greatly needed. The only shortfall with this feature is you cannot access scheduled emails to edit. However, again support is great, as we needed to change one of our scheduled emails and they did it through the back-end for us.
We also utilize their online giving solution, which creates a great scenario as all of our giving records are kept within CT, and we can send out giving statements via email at the end of the year. It also works well for registrations for events and such. The processing fees are very competitive.
I wish they had 3rd Party Integration with services such as Planning Center and Mailchimp like I've seen with other products, but we are able to make it work.
Overall, for the price...they can't be beat! And their customer support is top notch, including having the founder email you during the year to offer to pray for your church.

Pluspunten:

Price, group reporting, customer support, mobile responsive, online giving and registration, adaptable.

Minpunten:

No 3rd party integrations, some tasks require a little work to complete.

A Good Fit for Our Ministry

Opmerkingen: We chose ChurchTeams after a long search and evaluation of multiple Church Management Systems. We wanted a system that was not overly complicated, and that could be used by our leadership team. Church Teams has been a great fit and we are happy with our choice. Here are a few things that we like - Small Group Management is the leading feature for Church Teams. It does a great job integrating into our website, allowing people to search and signup for groups. It also helps us track participation in groups. Group leaders receive an email after their meeting, where they can track attendance, share updates, and list prayer requests. This keeps the group members and church leaders connected. - Children's Check-In has also worked well for us. It's fast and quickly allows us to track attendance for our children's ministry - Event signup and registration is another feature that we like and use frequently. - Finally, we really like the ability to have a password protected online church directory. Compared to other Church Management Systems, Church Team functions a little differently. Everything is setup as a group. Your ministry teams, your events, your assimilation pathway, and your classes are all setup as groups. Communication and tracking is done through adding and moving people between groups. Custom properties can also be added and tracked. Overall, Church Teams has worked well for us, and the cost is cheaper than many competing products. We don't use the financial tracking features built into the software, since we do that through another system, but we use most of the other features. The interface is not as clean and easy to use as some of the other products on the market, but it's a good fit. It also doesn't take a huge amount of time to customize and setup. You can start using it quickly, and once you understand how it works, you can use it for more powerful functions. It's not the right fit for everyone, but for us, we have been pleased.

Good strong company

Opmerkingen: This is our 7th year with Churchteams & we could not be more satisfied. From the very beginning with set up, it has been remarkably easy to use. All of our group leaders use it, our staff, and our weeklly money counters. There was an immediate night & day difference from the company we used previously to Churchteams. We like the customer support, the fair price, ease in using it for everyone, safe & confidentially sound, and easy to use reporting system. Early this year we started using the online giving and text-to-give features and we are so grateful we did! We also recently started using the registration feature, which is easy to use and makes the admin portion of the events a breeze. Combine that with the text-to-give and it totally rocks. :) Something else we appreciated from the beginning is that we have never felt pushed into doing any of the extra features, such as the online giving, etc. One other cool thing is that every once in a while I get a message from one of the founders saying they were praying for our church & for me! I know God prompted their hearts to pray each of those times, since there was a definite need for it, AND we felt those prayers!

Pluspunten:

Churchteams' support is incredible! We've always had superior & prompt answers to questions. The founders of the company have been good at making sure our needs are met & we get the full potential that Churchteams has to offer...whether it's hearing directly from them, or the helpful webinars & training videos.

Minpunten:

I honestly cannot come up with one! They have exceeded all of our expectations.

Great software for mid-size churches

Opmerkingen: Churchteams is our church database. Its holds all information. All programs are registered using online forms for efficiency and accuracy. Checkin for all days/types of programs are done through it (whether nametags are needed or not). All attendance for all programs can easily be kept. We use it to schedule all volunteers as it is easy to see when their are conflicts or doubke-bookings.

Pluspunten:

Very easy to use. It is simple to get started as most of what a church needs to do is ready to go. Has the capabity to manage donations (we do not use this feature) and to do online registration (which we use all the time). Makes checkin to programs seamless and easy. It's very intuitive which makes training easy. Has helpful features like email and texting through the software and texting parents through the checkin system during programs (which is very handy). This software is great for churches or organizations who dont have a dedicated data entry or IT department!

Minpunten:

If you want to do a lot of customizations then this software might not be right for you. The reports can be a bit cumbersome to run and, also, have limited customizations.

Best software yet for communicating with your church!

Opmerkingen: Met [SENSITIVE CONTENT] at a conference back in the day and in conversations, I knew this is where we had to go. As a former software developer, I almost felt like Churchteams is what I would have created if I'd made it myself. As a Senior Pastor, I was so happy to introduce it to my staff and the support in conversion and beyond has been amazing. My staff loves it...

Pluspunten:

Ease of communication, the group setup and tracking, great cloud based member directory

Minpunten:

I wish there was an app that just put everything at my fingertips with really easy navigation. I don't use it on my phone, only when in the office

ChurchTeams has it all

Opmerkingen: Churchteams has been amazing for our church. The support is phenomenal and fast. It has allowed us to stay organized, keep track and automate some things that would otherwise take a lot of time.

Pluspunten:

ChurchTeams has every function, report, registration attribute, and so much more that you could want in a database. It is a great way to keep track of people and their involvement and communication.

Minpunten:

I wish there was a way that there would be an easy mode and advanced mode. Churchteams seems to be overwhelming to many people, and it would be great if there was a mode that would take away some of the advanced features.

ChurchTeams is a solid CRM for churches with a lot of helpful features.

Opmerkingen: Solid database and information management for our local church.

Pluspunten:

The pricing structure is good, based on the size of the church. It's nice to be able to login and find member or attender information quickly, or segment reports based on criteria (e.g., what class a person has taken or not taken). They keep adding functionality over time making it more and more useful. It has come a long way in the 5 years since we started with them and now can handle about everything we would need it to and then some.

Minpunten:

The layout and look are a little lacking, but that is superficial. I don't like how they call anyone in the system a 'member' when as a church we have 'members' and various other levels of involvement (attenders, etc.). Keeping it 'clean' and to a manageable size has not been easy since someone who visited one time will stay in forever unless you remove them. But it's possible we are not handling this the best way.

Excellent Church Management Software

Opmerkingen: This management software provides solutions for children's check-in, event registration, communications (email/text), giving, member tracking, member engagement/follow-up. It is very intuitive, and allows for automation.

Pluspunten:

I love the ease of use that Churchteams provides. It is an all-in-one software solution for churches, and they are constantly looking to launch new components of their product to improve the user experience without charging extra for each new piece. The customer support is second to none, and usually responds within minutes, not hours. I am so happy we made the switch to Churchteams when we did! They truly understand the needs of a church.

Minpunten:

I wish there was a component to upload music, order of service, etc. so that our worship team can use the product also. That is really the only missing piece.

This is a fantastic software that is designed to easy-to-use from its core.

Pluspunten:

The notes options at each group level and for individual accounts is an amazing feature! The automatic prompts for group meeting reports makes it super easy for leaders to complete weekly reports. The report builder features is AMAZING!! Being able to select exactly what you want to see on each report (and save them for one-click use) drastically reduces the amount of time spent compiling data, and frees leaders up to focus on people. And on top of all this, the support and development teams are constantly looking for ways to improve the software. They are open to feedback and suggestions and always ready to help when called on!

Minpunten:

I honestly can't say there is anything that I would like differently. Since we started using this , they've pushed out so many updates, it's hard to think of things I'd like them to change.

An awesome tool that allows leaders access in the palm of their hands!

Opmerkingen: I first started with churchteams.com as we were looking for a way to have a church database available to all our leaders from anywhere. In addition to being able to track our discipleship progress with individuals, we are now able to track giving AND we can access this from the palm of our hand on any smart phone or tablet. Boyd has a real heart for the kingdom and is constantly tweaking the program to make it easier and better to use. Thus far churchteams.com is better than any other software we've tried out. And we've tried most of them. In addition its perfect for brand new church start ups. You can track prospects, email them, text them, or generate mailing labels with the click of a button! A lot of people are paying extra for emailing programs, or text messaging systems - churchteams.com handles all that for you! No need to learn multiple systems! Pricing is related to your church strength and questions or difficulties are usually handled the same day! Churchteams.com took over 5 systems and software we were previously using and it does it better! I love the new automated reminders that go out to volunteers one week ahead of their service and the day before! All I can say is TRY IT YOU'LL LOVE IT!

Pluspunten:

Access anywhere anytime. Grows with your organization. Does automation of the most tedious things.

Minpunten:

Learning curve, but that the case with any new software.

Great Church Management Software

Opmerkingen: Great software, great customer service.

Pluspunten:

Church teams has so many features that we use in our ministry.

Minpunten:

I really like all of it. It would be great to have built in financial software like Church Trac has come out with.

Multiplying Social Impact w/Churchteams

Pluspunten:

The CT team listens to its users! I believe this system is so perfect because not only are the CT team experts and passionate about what they do, they routinely make adjustments that support the end user.

Minpunten:

CT advertises integration with PMM that advertisement I'm sure leaves most feeling like this is an added benefit. Although that is partially true, it's not completely true. Our volunteers pay for their own screening costs. For organizations that have an App pay PMM account, it's not possible to integrate the two. Additionally, if we were to take on the cost of paying for the volunteers, the $19.95 fee that the volunteers pay becomes $26/ volunteer for us - According to the PMM team. I was very disappointed to find this out.

ChurchTeams with the win for group management system

Opmerkingen: I have been using ChurchTeams for just over a year now. It has helped me really gauge the health of my ministry and improve my processes in getting people connected. I really appreciate the training CT has provided for me and my team.

Pluspunten:

For my ministry, reporting tells me so much. I have used other systems in the past, but ChurchTeams (CT) has by far the best reporting. They are ministry first guys and really care about getting you the help you need. Team rocks!

Minpunten:

It may not be as pretty as some other software out there. The user interface could use a little help.