Delivra reviews

Best email marketing tool

Opmerkingen: My overall experience with Delivra is very good from last 8 years I am working in the industry and I am loving it.

Pluspunten:

Automation of email marketing campaigns is very easy to use and simple other than any of the tool

Minpunten:

I have absolutely no cons whatsoever with Delivra till date as a Digital Marketing Manager

Delivra: Your Email Support Structure

Opmerkingen: I've used two versions at two different non-profits and it's always been reliable in that emails look exactly how they should in someone's inbox, previews are solid, lists are easy to upload and manage. I never feel lost.

Pluspunten:

The simplicity of its design and the way it gets out of my way as an email designer and lets me be fluid and experimental with layouts and ideas.

Minpunten:

I wish scheduling emails greyed out the "send now" option. I hit that instead as "save" is away up in the corner.

Review from a Non Marketing User

Opmerkingen: Overall very positive. We use it primarily for an internal newsletter.

Pluspunten:

The online chat help is fantastic! They have been able to walk me through resolution of several issues.

Minpunten:

Sometimes the software seems to get "stuck". I can't make edits.....I have to close out and come back in.

Functional + Responsive

Opmerkingen: Overall, I have a positive experience with Delivra and their customer service team. They're prompt and thorough and I'm able to solve my issue the day it happens. There are some nuances within the product that could be enhanced, but it gets the job done.

Pluspunten:

I like the simplicity and overall organizational structure of Delivra. Dynamic content functionality is one of the things I like most.

Minpunten:

I wish there were more ways to cross-copy content across accounts. Some of the timing nuances within the automation structures can be enhanced.

Delivra is a great solution for email marketing

Opmerkingen: We have used for over 10 years… satisfied customer!

Pluspunten:

Drag and drop editor, can have multiple users working in the platform

Minpunten:

Email click reports could be better and the new Air interface results in some formatting tics. We prefer to work in the Legacy interface.

Delivra, a excellent communitation tool

Opmerkingen: I've had great success with the program using it to communicate to over 12,000 employees.

Pluspunten:

Ease of use and ability to design with html templates and a wysiwyg editor. Robust analytics.

Minpunten:

could be a few more design options, editing code when need could be a little easier

Becky's reveiw

Opmerkingen: So far it has been good. When I'm stuck I call or email customer service and they are responsive and friendly. I've been able to put out some very nice looking email newsletters

Pluspunten:

That it was easy to get started with, required very little training.

Minpunten:

That air and legacy are so different and don't have the same capabilities

Great value for the cost

Opmerkingen: Overall positive. I wish it integrated with our current CRM

Pluspunten:

-Customer service team is great -Simple set-up -Easy to navigate contact database

Minpunten:

-Transition to new version had some bugs that I am still waiting to be resolved -Doesn't integrate with our CRM

Easy to Learn and Collaborate

Pluspunten:

What I like most about Delivra is the analytics and information the email sends provide me. I'm able to see who is accessing so I can determine if I want to follow up. The collaboration functions are also great.

Minpunten:

Sometimes adjusting the formatting to templates can be tricky but once you learn the process and get some practice it works well.

Great experience for companies who need a tool for automation

Pluspunten:

The automation tools are awesome, easy to set up and easy to customize. As a software engineer, it was big for me to make sure the company we used had good api documentation, and so far all the documentation on the website of Delivra has helped us implement things well.

Minpunten:

I do wish some of the analytics were more customizable, more options to create views per conversion/purchases etc.

At last a dependable service provider

Opmerkingen: Very pleased! Our business needs Delivra for their expertise in the email industry.

Pluspunten:

The representative listened to my company needs.

Minpunten:

Work on eastern standard time and only until 5 pm EST.

Newsletter

Opmerkingen: Delivra has been very helpful so far and I am thankful.

Pluspunten:

The prompt customer service is valuable to me.

Minpunten:

Usually, the questions I have, I can't find information in the training, nor in the literature that is easily accessible. It's always something unique that needs to be assessed by several people.

Go Delivra!

Opmerkingen: I have realized we can utiliae more automation!

Pluspunten:

Cant wait for Delivra Air! Control over which emails are selected to analyze.

Minpunten:

You already know and have updated the ease of use in Delivra Air! Great work!

Customizable Campaign Management

Pluspunten:

Features that allow my clients to choose specific triggers for marketing email campaigns are very useful and easy to use. I like the ability to save drafts and schedule tests.

Minpunten:

Testing features could be improved for better certainty for mass emails

New User Experience

Pluspunten:

It was helpful to get an overview of Delivra from a fellow colleague who has more experience with the product.

Minpunten:

How you go about doing things like adding contacts to a message are not straight forward.

Delivra Review

Pluspunten:

I really appreciated the responsiveness and how helpful the Support person was for me when my organization ran into some issues with Delivra. We were able to solve the problem quickly, and I was also able to learn more about how to use Delivra well.

Minpunten:

I think it can be confusing with contacts being able to be set as normal, but not being in categories/segments. It sounds silly now that I know how it works, but before I got support, navigating the contacts, categories, and segments was really confusing. I wish there was a way to view the contacts in a specific category - maybe there is and I just don't know

Email Blasts

Opmerkingen: good!

Pluspunten:

speed of response, ease of submission, kind customer service

Minpunten:

there should be a platform to submit and review tests of proofs, dont like how its all over email because it is hard to track responses and get timely proofs

Delivra is a platform with unique features for automated marketing campaigns

Opmerkingen: Delivra has eliminated the problem that we presented with the marketing management, thanks to the optimization in the management and automation of marketing campaigns through email that they have, providing us with the opportunity to expand in the market, just as also this platform has managed to diversify a little customer service, with its way of running the CRM tool which has helped us to develop a compatibility and customer-company relationship

Pluspunten:

Delivra is a platform that offers services and tools to carry out marketing campaigns through email with an automated system, since it has several applications that help manage the marketing campaigns that are generated, giving the user the facility to create personalized content using the design functions integrated in this application to promote highly attractive marketing campaigns

Minpunten:

Mainly what I dislike with Delivra is that it does not have a free trial to verify if its use is optimal and is consistent for the operation that you come to require, as well as in the beginning the emails are difficult to configure, if however over time is improving the management and ease of use of the platform thanks to the subsequent training that Delivra offers you

Amazing support, like an extension of my own team

Opmerkingen: Delivra helped us through a really difficult and incredibly fast transition from our last email service provider. The team answered every question, hopped on phone calls, and completed the data migration for us on time -- no easy feat in less than two months! I couldn't be happier with the support that I get from the Delivra team. They are always available to give insight, answer questions, and make suggestions to improve our email campaigns; at this point, they feel like an extension of our own team. Processes like list segmentation that used to take hours can now be completed in minutes because of the custom extension tables that Delivra created for us during implementation. Manual coding in Dreamweaver to make our campaigns mobile-friendly is now done automatically in the Drag-and-Drop editor. Our open rates are going up because split testing can be set up so easily. We're now becoming a well-oiled, email marketing machine. Thank you, Delivra!

Pluspunten:

The drag and drop editor, visualized segmentation, and the data reporting.

Minpunten:

Oddly, the site itself doesn't seem to be mobile friendly, or at least the system is difficult to navigate if the web browser isn't full screen. Sometimes the Drag and Drop editor can be a little difficult in that you can't often move some elements around and you have to recreate them instead. For example, a row of buttons within a text box can't just be lifted out of the text box and made into its low row--it has to be completely recreated. My graphic designers have also told me that the interface isn't as Mac-friendly or clean as they'd like. These are all very small things, though.

Achieve business goals with Delivra

Opmerkingen: It is a great tool that helps users reach their customers through automated emails and measure their satisfaction to improve performance.

Pluspunten:

Delivra provides templates for periodic emails and newsletters suitable for many marketing campaigns. The software enables users to deal with large volume campaigns. Segmentation and software analysis help target the right audiences. Delivra can be easily integrated into CRM software.

Minpunten:

Lack of free trial is not appreciated by beginner users, as Delivra requires some training to figure it out. The price could represent a limitation for start-up users and small companies. There is a compatibility issue with outlook and low performance on mobile devices that require some attention. In my opinion, reporting is sometimes annoying.

Email Marketing on Steroids!

Opmerkingen: We switched from Constant Contact to Delivera and immediately saw our open rates jump. The options of design for your email are endless and completely customization which allows for our readers to easily read and navigate - getting our message across easily. For the back-end, I highly recommend going into the Delivera to learn how to use the software. It is very detailed and complex - but it is what makes your email your own. Customer support is always quick to respond. They can come to you (if possible), hop on a call or have you come in as soon as possible.

Pluspunten:

Complete Customization, Quick & helpful customer support

Minpunten:

Complex back-end - recommend training

Reaching Customers with Ease and Style

Opmerkingen: Delivra delivers just what we need to keep our bowlers aware of upcoming specials and events. The ease of set-up is greatly appreciated. We send over 1 million emails a year -- and every one of them looks professional - thanks in large part to the excellent templates provided. We are very satisfied customers of Delivra!

Pluspunten:

The pre-designed templates

Minpunten:

The reports feature - a little cumbersome

Happy with new provider

Opmerkingen: We are excited to enter our second year with Delivra. Last season we simplified our overall email operations. The features and functionality are much simpler than our previous provider. Looking forward to implementing a full year of Clickstream to track revenue and ticket sales. Also hope to get our automated pre/post game emails off the ground.

Pluspunten:

ease of use

Minpunten:

working with integration with ticket provider has been challenging

Very Happy with Delivra

Opmerkingen: We started using Delivra about 2 years ago and have been happy with the software. We typically send out a few newsletters a month and Delivra makes the process simple and efficient. For a small, locally owned business, being in contact with our customers is vital. Delivra is perfect for what we need.

Pluspunten:

Ease of use Saved templates Pre made templates Customer support Seamless integration into our website Good designs and layouts Segmenting capabilities

Minpunten:

One issue I had recently is that once I uploaded a segment of emails, I wasn't able to open that segment up to see who has been added to it.

Best email product I have worked with

Pluspunten:

The ease of use and the ability to customize more easily than other programs I have worked with before. The customer service has been a delight to work with. I appreciate it is real people who are in our country and full understand what I am dealing with.

Minpunten:

It can be hard to learn, but easy once you got it.