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Over Rezerv

Rezeve is software voor sportschoolbeheer waarmee boetiek sportscholen, fitnesscentra en personal trainers in een handomdraai merkwebsites en -apps kunnen maken.

Meer informatie over Rezerv

Pluspunten:

Company ran by honest people who are always quick to reply to any issues we face and to rectify issues. Hope this continues as they grow bigger.

Minpunten:

Website design is more or less fixed. Some lags in the system sometimes.

Beoordelingen van Rezerv

Gemiddelde score

Gebruiksgemak
4,9
Klantenservice
4,8
Functies
4,6
Prijs-kwaliteitverhouding
4,8

Waarschijnlijkheid van aanbeveling

9,1/10

Rezerv heeft een totaalscore van 4,8 van 5 sterren op basis van 12 gebruikersreviews op Capterra.

Reviews filteren (12)

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Reviews filteren (12)

Joey
Director in Singapore
Sport, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Efficient supportive team, easy user friendly interface

5,0 7 maanden geleden

Opmerkingen: They listen to clients’ needs well, and so far (7 months in), they have been improving their system every single month which helps makes the booking process for clients and scheduling process for admin smoother. Appreciate this hard work a lot.

Pluspunten:

Company ran by honest people who are always quick to reply to any issues we face and to rectify issues. Hope this continues as they grow bigger..

Minpunten:

More refining needed on automated reminders & still some glitches here and there, but am still happy with it so far. Nothing too serious that hinders my business operations.

Jas
People Operations in Singapore
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Highly recommended.

5,0 4 maanden geleden

Opmerkingen: In general, our experience with Rezeve has been quite positive. We have utilized several booking platforms previously, and Rezeve stands out as the most user-friendly and responsive, especially when addressing issues or seeking assistance with reports, and so on.

Pluspunten:

We appreciate the prompt and effective customer support. Our feedback and suggestions are not only acknowledged but also treated with seriousness. The platform is highly useful, featuring an easy and uncomplicated interface that is well-received by customers.

Minpunten:

We recommend that the team devise a more effective method for tracking issues and errors. Occasionally, problems are overlooked because we struggle to recall them.

Michelle
Director in Singapore
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Rezeve Review

4,0 3 maanden geleden

Opmerkingen: Overall experience is great. The team is consistently revamping their offerings and are working on improving their product. Customisable features are not available yet.

Pluspunten:

Customer Service is responsive and the features are not complicated. Ability to use Rezeve as a booking platform & website builder is great.

Minpunten:

Features are not very customisable. Website design is more or less fixed. Some lags in the system sometimes.

Dzianti
Owner in Maleisië
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

Rezeve was the best solution for our gym management at an affordable price.

5,0 11 maanden geleden

Opmerkingen: For the price that we are paying and always feeling like we are the only gym they service, we are very happy with the choice to switch to Rezeve so far. Highly recommend to any size of gym/martial art business. Currently using for 2 outlets and 1 more in the near future.

Pluspunten:

The customer service is 100% the best we have ever encountered. Solutions are given almost immediately. Plus just being with them for slightly more than 6 months, there have been several feature updates (and more to come). They really listen to your business needs and cater to your preferences.

Minpunten:

Certain features that we already had on Glofox that are not available on Rezeve just yet such as an online store on the website, push notifications on app, fpx payments (but have recently been available)

Jade
Operations Director in Singapore
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

The best booking and payment platform

5,0 vorig jaar

Opmerkingen: [sensitive content hidden] and the team are amazing, from the moment I had an intro call, he was available and showed me everything they offered. At first it was the price that attracted me as well as the fact it’s a local biz, and then when I commenced setup, I was blown away at the service they offered. The team continues to help me, with any issues (they are highly customer driven) Platform-wise- the setup was so easy and the team are always just a message away. It is easy to use and I can’t wait for the app launch.

Pluspunten:

The Rezeve team have created a fantastic platform that is not just affordable but user friendly and that looks great too. I love their attention to detail and super fast response, they have the best customer service! They have also added in several features that I requested to make my operations run more smoothly.

Minpunten:

There is nothing I dislike because the team have rectified every issue that I have flagged.

Zedong
Managing Director in Singapore
Sport, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Up and coming major player

4,0 12 maanden geleden

Opmerkingen: Amongst major brands like Mindbody and Glofox, Rezeve is definitely up and coming. Our experience with them for the past few months have been collaborative and integrative so far. Communications for tech support under the same timezone, and knowing they have a physical office locally helps a lot! Looking forward to many of their upcoming features which will put them on another league with the big names :)

Pluspunten:

The entire team including their [sensitive content hidden] are prompt with responding and dedicated to solving problems and coming up with features that's helpful for end users.

Minpunten:

There are still some important functions and features not yet available and in the making. This makes users need to workaround for now.

Natcha
Co Founder in Thailand
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Excellent Gym Management System

5,0 vorig jaar

Opmerkingen: It's been a fantastic experience so far using Rezeve for our studio management needs. Very user friendly and doesn't required a complex training on the system.

Pluspunten:

The platform is user-friendly and the interface is very easy to navigate. The team has been exceptional in providing support and taking any recommendations and feedbacks.

Minpunten:

More features on CRM could be more beneficials such as email notification reminders about package expiration and birthday email.

Reactie Rezerv

12 maanden geleden

Thanks for the feedback Native Cycle team! Our CRM feature will be further enhanced in the 4th quarter of 2023 to do precisely what you are asking for! These features will be located in the automated marketing module.

Konea
Director / Coach in Maleisië
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Eerder overwogen alternatieven:

One of the best booking platform so far!

5,0 9 maanden geleden

Pluspunten:

I like how the team from Rezeve assisted the setup for me from the start. The platform is easy to use and understand. Any issues we had were also quickly resolved by the team. Kudos guys!

Minpunten:

We have no complaints of the system so far.

Yasica
Owner in Indonesië
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Please Improve the features

5,0 4 maanden geleden

Opmerkingen: It’s quite good and helpful. I can enter the database so easily & it’s worth for money

Pluspunten:

It makes my database organized and easy to use

Minpunten:

The feature needs some improvement ( can’t change the qty of item , can’t add rhe discount )

Mira
Marketing in Indonesië
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Great Apps

5,0 5 maanden geleden

Opmerkingen: Very good experience overall. All issues are well handed.

Pluspunten:

Ease of use. Customer service team always stand by to help and very helpful indeed.

Minpunten:

Centralized database across all other rezeve users.

Nur Danisha
Receptionist in Maleisië
Gezondheid, wellness en fitness, 11-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

User

5,0 12 maanden geleden

Opmerkingen: Great!

Pluspunten:

Easy website to work with, easy to track sales, to update other features etc

Minpunten:

Sometimes lagging but only 3 to 5 minutes

Seylva
Ceo in Maleisië
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Fightlab

5,0 8 maanden geleden

Pluspunten:

Highty recommended , easy to use interface and responsive customer service

Minpunten:

Auto check ins for customers have to be enabled