--- description: Ontdek de plus- en minpunten van Screeb en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Screeb - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/30906/customer-engagement/software) > [Screeb](/software/1021951/screeb) # Screeb Canonical: https://www.capterra.nl/software/1021951/screeb Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1021951/screeb?page=2) > Met het platform kunnen bedrijven (opnieuw) contact leggen met hun klanten
om de digitale ervaring te verbeteren. > > Oordeel: score van **4.5/5** door 42 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Screeb? Middelgrote en grote bedrijven. Productteams CX-teams Marketingteams Digitale teams Projectteams ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 42 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Screeb ## Commerciële context - **Beginprijs**: € 135,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels, Frans - **Beschikbare landen**: Albanië, Algerije, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Aruba, Bahama’s, Barbados, Belarus, België, Belize, Benin, Bermuda, Bolivia, Bosnië en Herzegovina, Botswana, Brazilië en 138 meer ## Functies - Aanpasbare formulieren - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Analyse van gebruikersonderzoek - Annotaties - Anonieme feedback - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bruikbaarheidstests - CES-enquêtestructuur - CSAT-enquêtestructuur - Cohortanalyse - Communicatie via meerdere kanalen - Communicatiebeheer - Conversies bijhouden - Customer Communication - Dashboard - Distributie via meerdere kanalen - Doelgroeptargeting - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Feedbackbeheer - Funnelanalyse - Gebruikerstrajecten - Gegevens importeren en exporteren - Gegevensvisualisatie - Interactieve rapporten - Klantenbinding - Klantensegmenten - Kwantitatieve metrics - Logica voor overslaan - NPS-enquêtestructuur - Personalisatie - Prestatiemeetwaarden - Proces- en workflowautomatisering - Pulse surveys - Rapportage en analyse - Segmentering - Sentimentanalyse - Third-Party Integrations - Trendanalyse - URL's aanpassen - Video-opnames/-transcripties - Visuele analyse - Volgen en analyseren van gebruik - Vraagstructuren - Vragenbibliotheek ... en 4 meer functies ## Integraties (15 in totaal) - Amplitude - Asana - Contentsquare - Harvestr - Intercom - Productboard - RudderStack - Segment - Slack - Stitch - Trello - Typeform - Zapier - Zendesk Suite - monday.com ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Gerelateerde categorieën - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) - [Product analytics tools](https://www.capterra.nl/directory/32915/product-analytics/software) - [Klantbehoud software](https://www.capterra.nl/directory/34255/customer-retention/software) - [User testing software](https://www.capterra.nl/directory/32295/user-testing/software) ## Alternatieven 1. [Typeform](https://www.capterra.nl/software/137289/typeform) — 4.7/5 (945 reviews) 2. [UmfrageOnline](https://www.capterra.nl/software/201674/enquetes-maken) — 4.6/5 (1553 reviews) 3. [Google Forms](https://www.capterra.nl/software/176571/google-forms) — 4.7/5 (11363 reviews) 4. [SurveyMonkey](https://www.capterra.nl/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 5. [Hotjar](https://www.capterra.nl/software/163516/hotjar) — 4.6/5 (539 reviews) ## Reviews ### "Screeb is our PM's best assistant" — 5.0/5 > **Pierre Alexis** | *11 oktober 2023* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Being able to make decisions quickly using customer feedback.Be user-centric and listen to users, be able to refine surveys using AI to save time. Better understand our product and user usage. > > **Minpunten**: Now I don't miss anything with this tool > > Screeb is very easy to deploy on web and mobile apps, our team has been able to collect key user insights in few hours compared to other solutions where it took us weeks to install. ----- ### "The best NPS survey tool in the market" — 5.0/5 > **Juan Pablo** | *3 september 2024* | Automotive | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It's really easy to use and very complete. I also like the fact that they are continually adding new features. > > **Minpunten**: I miss a dashboard with all the data of all my projects that is more detailed and comprehensive at the same time. > > We have been working with this tool for a year and a half to carry out the NPS tracking surveys of all our solutions, and it is really very complete and at the same time very easy to use. From the first moment their attitude has been to help us, to try to make sure that everything is in our best interest and they have even adapted or improved things based on our suggestions. And I must also say that their response time and the time to solve incidents is very fast. ----- ### "Expensive and buggy, but promising" — 3.0/5 > **Leandro** | *1 juni 2023* | E-learning | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: - Chat-like surveys have a high response- AI-based reports (list, paragraph summary, most common themes) are handy- Options to cap survey frequency and recurrency > > **Minpunten**: - New company and new product, has lot of little issues- Expensive: they count as MTU (Monthly tracked users). And it's very expensive. If you have 100k MAU, you'd need to pay a lot to track plenty of users — not suitable for Freemium products - OR - you can pay a little more and get a push notification + transactional email tool which has in-app surveys- I've lost the count of times I've reached out to support to say my survey wasn't working (running on Flutter)- Had issues with possible invisible HTML characters that the SDK couldn't process and didn't show to apps > > I was doing product research with screeb. I was surprised with the results. Its surveys have a high response rate, but I've had way too many problems: (1) some surveys didn't show and I had no clue, and I believed it was because I was pasting the copy from Miro and hidden HTML characters were present, (2) the other time I've set a survey and got zero responses, then I got a message from the support almost a month later saying a user property I was tracking (user version) was no longer supported by their SDK and wasn't being show; (3) Android page names were not being displayed correctly until I reached out to support and they updated their SDK; (4) the high-price low-MTU number is makes really expensive to keep fresh and new users. In the end we'll be switching screeb to a transactional email + push notification tool which have in-app message surveys and offers more. It's more expensive, but doesn't have a limit of tracked people, meaning the low-response rate of regular in-app surveys will not be an issue, as we'll reach out more people than screeb. ----- ### "Review on Screeb product" — 5.0/5 > **Audrey** | *24 januari 2022* | Human Resources | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I Love the interface, the fact that it is very intuitive and nice to use. They improve the product very fast and take account of the feedback. I recommend it \! ❤️ > > **Minpunten**: Nothing to say here, because everytime I think about something to improve, they do it ;) > > I can finally get feedback from my users, very easily. I made several campaigns . Really love the experience. You should try it \! ----- ### "Great tool that improved our users understanding" — 5.0/5 > **Chiara** | *20 september 2024* | Computersoftware | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Screeb is extremely easy to handle: surveys can be set up, launched, edited and monitored in total independence. Plus, they are launched in-product, which is a game-changer in terms of user experience. > > **Minpunten**: Some new functionalities are not always immediately applicable to our product. However, the team are always open to feedback and always do their best to fulfill our requests in the shortest amount of time (as much as possible). ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1021951/screeb?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1021951/screeb) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens