Over LS Retail

Een uniforme oplossing voor handel (ERP + POS) voor detailhandel en horeca die is gebouwd op Microsoft Dynamics-technologie.

Meer informatie over LS Retail

Pluspunten:

Easy to go with Microsoft Dynamics Navision and other ERP systems.

Minpunten:

Lack of documentation is my main concern about the product. Support from LS Retail can be quit difficult.

Beoordelingen van LS Retail

Gemiddelde score

Gebruiksgemak
4,1
Klantenservice
3,7
Functies
4,4
Waar voor je geld
4,1

Waarschijnlijkheid van aanbeveling

8,6/10

LS Retail heeft een totaalscore van 4,3 van 5 sterren op basis van 123 gebruikersreviews op Capterra.

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Reviews filteren (123)

Srinivas
Srinivas
Business Analyst in Verenigde Arabische Emiraten
Geverifieerde LinkedIn-gebruiker
Olie en energie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ls NAV is very good application for retail mgt. Most of the features & functions are out of the box

5,0 5 jaar geleden

Opmerkingen: Easy to implement
Easy to manage
Easy to configure
Easy to Monitor
Easy to evaluate

Pluspunten:

Many of the functionalities are driven by setup. Its just plug and play. LS DD Powerful tool for the data replication. It is a complete package for retail. Customizations to suit desired needs are 1% maximum since all functionalites are out of the box

Minpunten:

There are no much concerns about this software. The one and only difficulty is training. It is hard to find the Training and the Trainer.

Dilanka
Project Manager in Sri Lanka
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Overwogen alternatieven:

All-in one Retail Solution for a plug and play action

5,0 4 jaar geleden

Opmerkingen: Retail Business in Sri Lanka is not well-managed when it comes to Resource Planning and Finance Management. Sri Lankan IT Industry is highly competitive in introducing a modernly made Retail Management Software Solution to make things go ahead in Retail sales industry with efficiency and good standard, and herewith LS Retail and its business logic designs as an Implementation person I did see bigger advantages to follow a well-developed framework. LS Retail was a Thumbs up from both the Implementer and the End-Customer.

Pluspunten:

Wide-spread Configuration capability is a huge plus point selecting this as the main Retail Solution for a Retail operations-driven Business or an Enterprise. LS Retail has the capability to deploy as a vertical software solution for Microsoft Dynamics NAV/Business Central which makes the solution proposals more competent and viable. In terms of UI/UX, the user-friendliness is an achieved goal metrics here at LS Retail.

Minpunten:

Although the capacity to configure the system is given at a performable level as a Deployer I am keen for good development capabilities to be carried out, overlayed or extended. At the moment the pricing structure is not that viable for South Asian Market from implementation and proposal development experience.

Kevin
Solution Architect in Canada
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

We had the chance to implement LS. NAV Version 800.03 and version 900.05 at different client site.

3,0 5 jaar geleden

Pluspunten:

The screen is intuitive and easy to use. The functionality does not seem overwhelming or hard to understand. It pack with features and also works with different variation type of retailers- a pure retail store and or hospitality type. It can all be taken care by one system. You can also customize the application to fit your needs such as hide features for some users or also integrate new functionality such as payment integration. I like that it is web enabled which means that a retailer that want to have an Omni channel system can integrate their econmerce to this back office

Minpunten:

Support or response are very slow from LS. Also for any fixes and hot fixes they provide is one the latest version of Dynamics NAV. This means that it is very hard to retrofit hotfixes from one version to the other. A good example are from version 900.03 to the newer 10.00.05. The fixes were not evident or detailed as it should have been. Also the software seems to be over promised. There are features listed that although present - does not fully cover the necessity of the client. A good example is again on version9.00.05 which although advertised as have a good coverage for hospitality- restaurant/bar, there were lots of issues or limitation of the software. The software may allow you to do some configurations and suggest some functionality but it does not work in the context of North America or lead to hard errors with system crash. Such errors were found and are still present in their split bill function for example. The cost is high as well since it is built on top of the dynamics nav stack.

Geverifieerde reviewer
Business Transformation Manager in Trinidad en Tobago
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Value for your dollars!!!

5,0 4 jaar geleden

Opmerkingen: The solution was implemented in a multidimensional organisation with POS's, backend and frontend users. The ability to have everything (>90%) of your needs fulfilled is a fantastic feat.

Pluspunten:

The ability for the software solution to work for you straight out of the box and then provide the adaptability and also extensive modularity is amazing.

Minpunten:

The lack of a Human Resources aspect. Well there is HR involved but its very limited.

Fernando
Executive Director in Guatemala
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great business value

5,0 4 jaar geleden

Opmerkingen: Customer service, replenishment, retail operations, accounting, inventory, store management

Pluspunten:

Integrated solution, ease of use, world-class product, great functionality

Minpunten:

Some tardiness in the technical response

Navneet
Navneet
Functional Consultant in India
Geverifieerde LinkedIn-gebruiker
Detailhandel
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LS Nav is a high quality solution from a top retail partner

4,0 5 jaar geleden

Opmerkingen: I used LS NAV in the Retail and was part of the implementation process. It is easy to lean and has a very intuitive user interface that most people get familiar with very quickly. It is customizable and in the lower end of the price range for the features you get. However customization can get expensive if you need features that are not out of the box.

Pluspunten:

Seamless integration with Microsoft Dynamics NAV, highly configurable point of sale user interface, the promotions (discount offers, mix/match, happy hour, buy x get y free, etc.) works very well and is very intuitive once you have used it for a little bit, LS Retail is constantly investing in their solution

Minpunten:

No Security related to tables, Transaction margin, If you customize too much Microsoft Dynamics NAV you can have problems down the line. The inbuilt reports feature is not fantastic.

Mohammad Rizki
Mohammad Rizki
Functional Consultant in Indonesië
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good Product with Valuable Price

4,0 3 jaar geleden

Opmerkingen: LS Retail is company that provide a solutions focusing in retail and hospitality. I am using one of their product, LS NAV. The product was very rich features and functionality, its suite to any business process that i am facing for all client. Whenever, the client has a specific requirement, the system can be customized with some effort. Rich features always means high complexity. And, the product is quite expensive for small retail business. But, overall the system is fine.

Pluspunten:

Rich features and functionality, stable because it's an add-on on top of Dynamics NAV/365 BC that strong in the accounting. Configurable with needed of good knowledge of the system.

Minpunten:

The support team is not really helpful. Quite expensive product.

Mercy
Mercy
LSNAV Consultant in Filipijnen
Geverifieerde LinkedIn-gebruiker
, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

As a project consultant of LS NAV for 4 years, this is the software that is easy to manage.

4,0 5 jaar geleden

Opmerkingen: An active enhancement plan is a vital part of making the most of LS Retail solution, whether it's LS Nav, LS One, or LS First. There are many benefits of being on active enhancement plan that many retailers do not realize, and re-enrolling as a lapsed customer can be costly and time-consuming. With an active enhancement plan, you can provide an excellent customer experience that doesn't end after the license has been purchased.

Pluspunten:

The most I like with LS NAV software is the compatibility with other modules. End-to-End business process.

Minpunten:

The least that I like with LS NAV is the monthly update of fix objects, which I don't find it easy for me to catch up regularly since I'm on a project phase.

Gagandeep
Gagandeep
Senior Consultant - Solutions AX in Canada
Geverifieerde LinkedIn-gebruiker
Financiële dienstverlening, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LS NAV is nice product for retail industry however hospitality side of functionality still have bugs

4,0 5 jaar geleden

Opmerkingen: - Most stable Retail add-on for Microsoft Dynamics NAV
- Ease of implementation
- Ease of configuration and customization
- Capability to handle large store network

Pluspunten:

- Simple architect - Ease of use - Seamless integration with NAV - Data replication is stable - Promotion are easy to setup and publish across stores

Minpunten:

- Member management - No API for e-commerce - Cost of product for customers - Hospitality retail - Split bill function - Weak process in enabling the depth in product, few errors or bugs or limited functions remains as it though it plays a huge role in customer's buying decision.

Amaury
Amaury
Global Network Service Architect in Dominicaanse Republiek
Geverifieerde LinkedIn-gebruiker
, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great software, with great room to grow.

4,0 5 jaar geleden

Opmerkingen: Organization on all the companies that with have implemented this product.

Pluspunten:

- Easy to use. - Great integration with every Microsoft system. - Easy management. - Excellent support.

Minpunten:

- A little bit pricy for some clients. - It should be more open to customization. - More support forums should be created. -

Mario
software developer in Bulgarije
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

I am a software developer, who works most of the time for LS Retail projects

5,0 5 jaar geleden

Opmerkingen: My company has integrated this software with many customers in different countries and all of them are more than happy from the product and the benefits that it brings to their business - flexible and varied types of promotions , loyalty system, easy to use POS system, social media integrations ,etc.

Pluspunten:

It includes variety of functionalities - loyalty system, hospitality, web integrations, flexible promotions, retail POS, call center functionality, delivery management . It encompasses many aspects of retail business. You have the possibility to setup it in a way that fits to your business. Fast replication between different stores and the central database. Possibility for near real time replication of the sells data from the point of sale to the central database, provided by web services. Possibility to manage centralized gift card, discount coupons, loyalty card systems, provided by build in web services

Minpunten:

Initial setup takes time and you need guidance from experienced consultant. Technical staff is needed to support and monitor the proper functioning of the software ( especially if you have many stores,because of data replication and web service connection between them )

Dhiraj
Senior ERP consultant in India
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

This is one of the best retail solution I have ever seen.Its ideal ERP solution for mid size firms.

5,0 5 jaar geleden

Opmerkingen: I've been working on this product as consultant since last 6 years.worked for 3 different organisations on same platform.Its benefits organisation with his powerful features n trustworthy behaviour.

Pluspunten:

Best features abt LS Nav is Loyalty management.its is helpful to attract more customers to shop by developing your own loyalty data on each shopping. The feature which I like most about LS Nav is its Offer management.its provides organization to run different types of items on same product to increase sales.its provide different offers options like mix n match, multibuy, promotion, slab etc.

Minpunten:

There is hardly any issue which I have seen with this product.Other than per year licensing part, this product is very reasonable and cost-effective for the organization

Said
IT, ERP Manager in Jordanië
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

You will have all the features you want it on the retail field.

4,0 5 jaar geleden

Pluspunten:

the stability and the functionality. I tried another software, I think the Ls retail is one of the best for retail industry. easy to use, learn, troubleshooting, implement. Really you will have all the features you want it on the retail field.

Minpunten:

the performance issue and the upgrade. it will be a huge difference if you find an easy way to make the upgrade and to find some way to enhance the improvement as well. also I think you must find an easy way to shrink the database, because as you know the retail business have a huge transaction and information.

Franz
CEO in Oostenrijk
Informatietechnologie en -diensten, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The most powerful software

5,0 3 jaar geleden

Pluspunten:

No matter what activities are to be performed, all types of tasks are done with ease, transactions are intuitively completed by the cashiers, whilest customers can still be advised, or if administrators are setting up complex benefits for the the sales process.

Minpunten:

It is sometimes a challenge to find the right way to fulfil a specific task, because there are always many and different ways to achieve the needed functionality.

Gyan
technical consultant in België
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LS version is getting better by each version and at point of customisation its most convenient

5,0 5 jaar geleden

Pluspunten:

Mobile omni and pos app I really liked Overall its very good and user friendly. I think one of the best powerful tool for retailer market. I did a lots of customisation and integration and faced so many challenges but its comfortable to do it in nav versions

Minpunten:

Mobile apps should be more dynamic and technical documents should be available like how to change currency for mobile data replication

Vikalp
Senior Consultant in Verenigde Arabische Emiraten
Informatietechnologie en -diensten, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LS Retail Partner Review

5,0 4 jaar geleden

Opmerkingen: I'm working on LS Retail from last 8+ years. I have done 10-12 project implemented and upgraded. I have worked on each Module LS Retail, LS Hospitality, LS Omni(Mobile Inventory, Mobile POS, E commerce). I have always found LS Retail is helpful for end user to grow their businesses.

Pluspunten:

Easy to use, lots of features for industry, Versatility, beautiful POS design.

Minpunten:

Bugs in the first initial version of Release.

Anders
Solution lead in Denemarken
Informatietechnologie en -diensten, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Internal / external

4,0 4 jaar geleden

Opmerkingen: Very good many highly skilled consultants who both understand the functionality and the business side of using software solutions in retail.

Pluspunten:

All in one solution that supports the retail and hospitality business in a very efficient way.

Minpunten:

LS Retail only maintain the newest version with new functionality.

Pravesh
Technical consultant in India
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Ls provides almost all functionality to end users if functionality is not present easy to develope.

5,0 5 jaar geleden

Pluspunten:

Great functionality Easy to use Easy to customize Great interface We can easily customize this product as per users requirement and its connectivity with sql server makes it more easy to operate

Minpunten:

Configuration can create confusion and it is a little bit conplex part in ls and apart from that installation is not that much user friendly.

Suresh
Navision Technical Consultant in India
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Awesome product

5,0 5 jaar geleden

Opmerkingen: Work satisfaction.

Pluspunten:

Ls Pay addon that uses for creditcard payment process. and LsOmni . With all these the excellent look and feel of the POS front end look is amazing .

Minpunten:

All can handle by setup and do not need any kind of additional customization . I like the way LsRetail sets up the setup of the whole product.

Jigneshkumar
Project Manager in Verenigde Arabische Emiraten
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Working with LS Retail from last 9 Years.

4,0 5 jaar geleden

Opmerkingen: LS Retail with NAV is end to end solution of Retail as well as back office.

Pluspunten:

LS Retail fulfills most of the customer's retail requirements like Advanced POS, Pricing, Discounts & offers, reports etc.

Minpunten:

Application on Mobile and tablet need more work from LS Retail to make the product stable and reliable.

Vikas
Technical Lead in België
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

It's the most flexible solution for Retail

4,0 5 jaar geleden

Pluspunten:

It's platform Microsoft Dynamics NAV and ease of deployment and customization. Very good solution for Retail industry specially for Fashion and supermarkets.

Minpunten:

It's not as fast as some other solution. Take some time to load up and also some issue in integration.

Girish
Technical Consultant in India
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

LS retail provides lots of functionalities for the businesses. As a developer its easy to customize.

4,0 5 jaar geleden

Pluspunten:

Easy to use and customize with many features for retail industry such as InStore management, offers and POS.

Minpunten:

Its difficult to understand each and every functionality provided and always needs expert support due to lack of help documents for LS.

Sathish
CAM in India
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Good to Use

5,0 5 jaar geleden

Pluspunten:

User friendly and meet the business requirements for various Retail industries. Easy to generate reports .

Minpunten:

With all due respect i feel LS Retail should concentrate more on free workshop and webinars to reach the market.

mohamed
mohamed
technical support in Egypte
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

LS Review

4,0 4 jaar geleden

Pluspunten:

the loyalty program is of the best loyalty program I've seen also the retail item setup is very good and the attributes is really good for reporting

Minpunten:

hospitality need a bit more work the report in hospitality is weak and you need to work on more functions in hospitality like i need to be able to delete after send and after print with different permission

Poch
CEO in Hongkong
Computer- en netwerkbeveiliging, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Scalable and Reliable POS

5,0 4 jaar geleden

Pluspunten:

Runs in MSFT platform, and has a Azure/MS public cloud version

Minpunten:

Extensibility needs to be improved so SIs can implement a more maintainable solution