--- description: Ontdek de plus- en minpunten van InfoCision en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoCision - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer support software](/directory/32315/customer-support/software) > [InfoCision](/software/1014728/infocision) # InfoCision Canonical: https://www.capterra.nl/software/1014728/infocision > InfoCision is een leverancier van traditionele callcenterdiensten voor geavanceerde trainings-, kwaliteits- en efficiëntiediensten. > > Oordeel: score van **3.3/5** door 3 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **3.3/5** | 3 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.3/5 | Gebaseerd op alle reviews | | Functies | 3.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: InfoCision Management Corp ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - CRM - Callcenterbeheer - Contactenbeheer - Controle van oproepen - Dashboard - Live chatten - Oproepen opnemen - Oproepen rapporteren - Oproepen routeren ## Ondersteuningsopties - E-mail/helpdesk ## Categorie - [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software) ## Gerelateerde categorieën - [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software) - [Callcenter software](https://www.capterra.nl/directory/30007/call-center/software) - [Call tracking software](https://www.capterra.nl/directory/30901/call-tracking/software) - [Telefonie software](https://www.capterra.nl/directory/30084/telephony/software) ## Alternatieven 1. [DialedIn CCaaS](https://www.capterra.nl/software/29589/callcenternow) — 4.8/5 (315 reviews) 2. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1758 reviews) 3. [Nextiva](https://www.capterra.nl/software/175788/nextiva) — 4.6/5 (916 reviews) 4. [CallHippo](https://www.capterra.nl/software/159578/callhippo) — 4.4/5 (678 reviews) 5. [Calabrio ONE](https://www.capterra.nl/software/110588/calabrio-one-suite) — 4.5/5 (263 reviews) ## Reviews ### "Faithful Partnership" — 4.0/5 > **Pablo** | *15 september 2021* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: InfoCIsion has been a great partner for many years now. IMC has been very flexible and reliable with the work and software. I think is very easy for users. > > **Minpunten**: You can go back on the screens. This creates limitations for the operator to give an unforgettable positive experince. > > Our experience has been great. IMC has been a faithful partner for over 10 years. They work with us, are very flexible and reliable. IMC has done things very well over the year with us but one thing they have done well is the personalised relationship vendor-client that they have built with us. ----- ### "Ease of Use" — 5.0/5 > **John** | *15 september 2021* | Management non-profit organisaties | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: InfoCision provides fantastic service for us - in the outbound call space. They meet key KPI's monthly and offer up solutions to the growing demands of our donors. They are proactive in communications and meet regularly to ensure they are meeting the demands of the non profit space. They have provided key understanding of contact centers to assist in areas where the talents may not be available in a professional manner as part of their services. > > **Minpunten**: Escalation of minor technical issues when they arise > > Overall InfoCision has been a partner for over 17 years that is consider a true extension of our business. ----- ### "Very Unprofessional" — 1.0/5 > **miranda** | *11 december 2025* | Milieudiensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: I don't have anything good to say about this company .I think this company is a bunch of unprofessional people working there. You don't even get a chance to speak to anyone . > > **Minpunten**: This company makes you go threw the long process and steps for employment. You waste half a day applying for the job and everything passes and then you check and they have me blocked and give no explanation. > > I had applied at this company and went threw all the long process and they block me from applying for the job and don't even give a reason. I think it is unprofessional and immature for a business to not even give a reason and BLOCK someone for applying. What company blocks someone from applying? Not any professional company I know of would. I would hate to think how they treat there employees. I am by far more qualified for the job anyways. I just wanted people to know how this company works. ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1014728/infocision) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens