Social media monitoring tools
Gebruik Capterra in Nederland om de beste Social media monitoring tools voor je bedrijf te vinden.
- Cloud, SaaS, Web (68)
- Geïnstalleerd - Mac (3)
- Geïnstalleerd - Windows (3)
- Mobiel - Android native (14)
- Mobiel - iOS native (14)
- Bewaking van sociale media (32)
- Concurrentieanalyse (37)
- Configureerbare waarschuwingen (34)
- Dashboard (49)
- Influencers bijhouden (38)
- Klantenbinding (39)
- Onderverdeling van doelgroepen (24)
- Reputatiebeheer (39)
- Sentimentanalyse (43)
- Trends bijhouden (33)
Critical Mention is a cloud-based, real-time monitoring service for tracking of TV, radio, online news, print sources and social media platforms including Twitter and Facebook. PR, marketing and communications professionals use this global media intelligence platform to better understand their earned media values and create customized, shareable reports. Critical Mention users also have access to 24/7/365 support through a dedicated account manager. Meer informatie over Critical Mention Cloud-based real-time monitoring service for tracking of TV, radio, print, online news sources, and social media platforms. Meer informatie over Critical Mention
Storyclash is the social media monitoring solution. Brands, agencies and publishers monitor their brand impact, track their owned and earned media and find content trends as well as influencers with Storyclash. Everything in real-time. Meer informatie over Storyclash Storyclash is the social media monitoring solution for brands, agencies and publishers. Meer informatie over Storyclash
Brand24 is een eenvoudige, maar betrouwbare oplossing voor controle van sociale media. Het helpt bedrijven van elke omvang om online gesprekken over hun merken, producten en concurrenten te identificeren en te analyseren. Brand24 stelt zijn gebruikers in staat om op de hoogte te blijven van wat er online over hun bedrijf wordt gezegd, zodat zij op gegevens gebaseerde beslissingen kunnen nemen. Het helpt hen ook om crises op sociale media te voorkomen, klantinzichten te krijgen, online prospecten te vinden en de effectiviteit van campagnes te volgen en de belangrijke influencers te identificeren. Meer informatie over Brand24 Directe toegang tot vermeldingen die relevant zijn voor jouw bedrijf op het internet. Meer informatie over Brand24
Get in full control of all your channels on Twitter, Instagram, Facebook, LinkedIn & Google My Business with the complete suite of social media management tools on Statusbrew. Plan the entire social publishing and gather social intelligence to engage & nurture relationships with people who matter the most. Meer informatie over Statusbrew Statusbrew is a complete social media management platform Meer informatie over Statusbrew
YouScan is een sociaal luisterplatform dat wordt aangedreven door beeldherkenningstechnologie. Het biedt directe toegang tot online gesprekken met klanten, zodat ondernemingen en bureaus kunnen luisteren, analyseren en sociale gegevens kunnen omzetten in actie. Gebruikers kunnen naadloos de meest complexe taken uitvoeren dankzij sentimentanalyse, trenddetectie en slimme meldingen in combinatie met een intuïtief en krachtig dashboard. YouScan wordt efficiënt gebruikt door grote merken, waaronder L'Oreal, Nestle, Coca-Cola en McDonald's. Meer informatie over YouScan YouScan is zeer nauwkeurig en slim, en het helpt merken naar sociale media te luisteren en visuele inzichten te verkrijgen om gegevensgebaseerde beslissingen te nemen. Meer informatie over YouScan
Agile CRM maakt dit eenvoudig voor jou en je team, dankzij sociale integraties, sociale luistermogelijkheden en meer. Meer informatie over Agile CRM Agile CRM is een complete verkoop-, marketing- en servicesuite ontworpen zodat MKB-bedrijven kunnen verkopen zoals de Fortune 500. Meer informatie over Agile CRM
NapoleonCat is a social customer care and marketing solution. It enables agencies, marketers and business owners to: - manage multiple social media channels - automate customer service - analyze marketing results - monitor and benchmark against competitors - collaborate within teams - automate reporting processes. NapoleonCat currently integrates with Facebook, Messenger, Twitter, Instagram, LinkedIn, YouTube, and Pinterest. Meer informatie over NapoleonCat Social media management and analytics tool with automated social customer service, competitive analysis, publishing and reporting. Meer informatie over NapoleonCat
Hootsuite is the world's most widely used social media management platform with over 16 million users worldwide. It is designed for organizations to execute social media strategies across multiple social media networks, including Facebook, Instagram, Twitter, Linkedin, Pinterest and YouTube. Teams can collaborate within a secure environment across all devices and departments to manage social media profiles, engage with customers, and generate revenue. Hootsuite is the most widely used platform for managing social media, trusted by more than 800 of the Fortune 1000.
Sprout Social offers powerful social media monitoring and listening solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout enables brands to simplify social engagement, monitor brand mentions, track hashtags, manage multiple accounts and much more | Try Sprout Free For 30 Days. Track social activity across multiple networks and profiles in a unified social inbox | Try Sprout Free
More than 50,000 businesses use BirdEye to manage their reviews and monitor, post, and engage with customers across blogs, forums, news sources, and social media platforms - all in one place. BirdEye's all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social media monitoring, support ticketing, listings, webchat, business insights, and competitive benchmarking. Effortlessly plan, organize, and post content across your social networks. Monitor, post, and engage with customers across blogs, forums, news sources, and social media platforms - all in one place.
Mention is a social media marketing suite enabling brands and agencies to drive the conversation. Thanks to Listen, you will always be in the know: monitor what is being said online about a brand or a product, get comprehensive analytics on their industry and measure the impact of your marketing & PR activities With Publish, spread the word: plan & manage social media posting from one tool, create content based on relevant insights and keep up with your content calendar wherever you are. Mention is a social media marketing suite enabling brands & agencies to drive the conversation online.
The Moz Local platform brings a robust local technology solution driving more accurate listings management, actionable insights, automation of duplicate deletion, and review management. Moz Local will help you to better own and manage your physical location data than ever before. Deeper integrations, more active location management, and automation of previously manual processes will make your life easier. Moz Local is a robust local solution, driving more accurate listings, actionable insights, duplicate deletion, and review management.
See content mentioning your keywords first; or when content is published from chosen sources. Robust brand monitoring of content shared online, including mentions over time. BuzzSumo analyzes billions of pieces of content to make comprehensive big data analytics accessible to all. We help you to see what content matters for you or your clients. Our software identifies true influencers and tracks your own relative influence with your audience. Plans to suit all. Try for free now. See content mentioning your keywords first; or when chosen sources publish. The worlds most-loved content marketing software.
Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback. Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.
A top-rated press release and media distribution platform that offers clients solutions ranging from wire services, media database and company newsroom offerings. WIRE SERVICES Our extensive network provides coverage to major news outlets including Google News and Yahoo News. International distribution is available and our team will be happy to review your options. MEDIA DATABASE Search through 1.6 million contacts CUSTOMER SUPPORT Rated #1 in Customer Support Newswire is a top-rated press release and media distribution platform.
Postcron is a intuitive but powerful software to help users save time posting and scheduling posts all over the main Social Media Accounts. With Postcron you can schedule Videos, Photos, Carousel, and Stories on Instagram, Facebook, Twitter, Pinterest, and LinkedIn. You can also improve your Instagram Stories adding Rich Content elements like Polls, Questions, Mentions, Hashtags, and more! Postcron is the easiest way to Schedule Posts on Instagram, Facebook, Twitter, Pinterest and LinkedIn
NUVI is helping organizations with effective crisis management, identify and engage with influencers, and increase brand awareness. Our visuals and upgraded segmenting ability provide you with the tools you need to track social sentiment, engage in the conversation, and track sub conversations around your brand online. Get real-time alerts on your social mentions with NUVI social listening.
Cut through the noise and report the impact of your earned media programs with Cision Monitoring. Track coverage across the largest collection of online, social, print, and broadcast channels under one integrated earned media solution, and create on-demand clip reports incorporating news and social sources, as often as you like. Monitor your brand across the largest collection of online, social, print, and broadcast channels under one integrated solution.
For companies with more than 10 locations, SOCi is the leading social media and reputation management platform. Used by top brands including Sport Clips, Greystar, and Ace Hardware, SOCi solves the complex workflow needs of multi-location marketers. Protect your brand with content libraries and approval workflows. Scale social engagement across hundreds of local pages, social ads, and online reviews through one central tool. Rapidly get insights into local performance to replicate success. For companies with more than 10 locations, SOCi is the leading social media and reputation management platform.
Sprinklrs mission is to help the worlds most loved brands create happy customers. We do this with the worlds first Customer Experience Management (CXM) platform, which enables one-to-one, human connections at scale across 25+ different communication channels such as Twitter, Facebook, and Instagram. Headquartered in New York City with 1,400 employees in 22 offices, Sprinklr works with more than 1,200 of the worlds most valuable brands, including: McDonalds, Nike and Microsoft. Sprinklr is an enterprise software platform built to manage customer experiences at scale.
Awario helpt je om belangrijke discussies op sociale media en het internet te volgen. Wil je het nieuws over jouw product of dienst verspreiden? De betrokkenheid van je klanten verhogen en je merkloyaliteit opbouwen door altijd aanwezig te zijn wanneer ze je nodig hebben? Wil je online verkoopkansen vinden? Wil je volgen hoe de mond-tot-mondreclame over je concurrenten zich verspreidt? Wat denk je over het opbouwen van relaties met influencers om je producten bij (en via) hen aan te bevelen? Awario helpt je met elk van die taken. Vind online gesprekken over je merk, sector of concurrenten via sociale media en het internet en meng je in realtime in de discussie.
Sendible is the leading social media management platform for agencies looking to manage social media more effectively for their clients. The Sendible platform brings all your social networks together into a centralized hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time! Social media management tool with brand monitoring, content sharing, multiple networks support, social media/email analysis & tracking.
Compiles data from Instagram and uses the data to make statistical graphs and charts that track progress and growth. Compiles data from Instagram and uses the data to make statistical graphs and charts that track progress and growth.
Social media analytics software which provides consumer insights and market trends by analyzing conversations across multiple platforms Social media analytics software which provides consumer insights and market trends by analyzing conversations across multiple platforms
A trusted AI-enabled social media marketing suite for brands and agencies of all sizes. We empower our clients with the most extensive dataset to execute successful top of the funnel marketing. Understand your customer personas, leverage advanced content intelligence, and find the right influencers for your business. Optimize your social media management, monitor social media conversations, and provide outstanding customer service - all in a single interface. Understand your customer personas, create engaging content, optimize performance and know the impact of social media on your business.
Echosec is the best social media marketing tool to see, engage and act on user-generated content on social media through an unfiltered and real-time perspective from your customer. Monitor for customer intent beyond simple keywords and hashtags. Echosec delivers a unique way of displaying real-time, user-driven information that most businesses miss. Empower your business to discover local brand influencers, drive engagement, and increase market share. Echosec's social listening tool is used by Fortune 500 companies to engage with customers and assess brand health in real time.
Instantly collect images and videos from Instagram, Facebook, Linkedin, Twitter, Pinterest, Google +, Vimeo, Tumblr, and Youtube from any #hashtag Hide posts you dont like, block people, and search through all of the user generated content. Easily embed your feed into your website, or use our dedicated page to display the posts anywhere there is a browser on any device Our analytics rank the most influential people using your hashtag. Collect and curate any hashtag on Instagram, Facebook, Pinterest Twitter, Youtube and Tumblr and display that content to your website.
Mentionlytics is een bekroond monitoringplatform voor web en sociale media. Het werkt geweldig voor kleine en grotere bedrijven, maar ook voor particulieren (artiesten, politici, beroemdheden enz.). Ontvang een volledig verslag van wat mensen over jouw merk zeggen op Facebook, Instagram, Twitter, YouTube, Pinterest, nieuws en blogs of ELKE andere website. Stel het binnen enkele seconden in door je merknaam in te voeren! Volledige web- en sociale media-monitoringoplossing om verwijzingen naar je merk te beheren.
MavSocial is a completely social media management solution covering content management & curation, publishing to Facebook, Instagram, Twitter, Linkedin, YouTube, Tumblr & WeChat Includes community management, social listening, reporting, Facebook post boosting, brand management, team-based permissions & post pre-approval workflow. Request a demo now! Social media marketing solution for brands and agencies, visual content management, full reporting and analytics.
Social media marketing platform that comprises of apps that can be used together or as standalone applications. Includes social research engine, social publishing, visual analytics, proactive social monitoring, and social media engagement tools. Social media marketing platform that comprises of apps that can be used together or as standalone applications.
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics. Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.
Mobile and social media archiving add-on that helps businesses archive enterprise information under a unified platform. Mobile and social media archiving add-on that helps businesses archive enterprise information under a unified platform.
ArchiveSocial works with government agencies, school districts, and private companies to capture and archive information shared on social media. Our software helps organizations comply with open records laws and similar regulatory guidelines. We make it easy to respond to records requests, improve social media oversight and internal review, and protect agencies in the event of legal action. Use your social media with the peace of mind that you have the highest level of compliance! Easy, effective, fully-automated social media archiving solution for records management, regulatory compliance, and e-discovery.
Als je niet de gewenste resultaten behaalt uit je sociale marketingprogramma, is het tijd om een marketingtechnologiepartner te overwegen die goed begrijpt hoe je wilt werken. Metigy begrijpt dat marketeers in het MKB meer nodig hebben dan alleen een beter proces. Ze hebben besluitondersteuning en strategie nodig om hun dagelijkse marketingbeslissingen te begeleiden. Metigy gebruikt AI om een actieve stroom van inzichten en ideeën te genereren waarmee je consistent betere resultaten uit je sociale marketing kunt bereiken. Metigy is een marketingplatform voor sociale media dat AI gebruikt om beslissingsondersteuning te bieden via een realtime stroom van inzichten en acties.
Our products Engage, Immerse and Converse provide one-stop shop for all your Digital Marketing and Customer Experience requirements. We Provide an analytics driven approach to Customer Engagement & enable Precision Marketing. LocoBuzz started from a spare bedroom about 5 years ago and today is a 90 people strong organization with clients across all of India, South east & Japan Powered with AI, ML & Big Data and automation technologies, a complete digital marketing & customer experience solution.
TrendKite is dedicated to helping PR professionals and agency teams build a timely, highly accurate picture of their brands media coverage with ease. Our advanced analytics, beautiful reporting and sophisticated share of voice analysis help clients achieve, validate and communicate success. Software to help brands and agencies increase the impact of their PR efforts via news monitoring and customer media dashboards.
Whether we do it for you, or help you do it yourself, our media monitoring services will ensure you're never in the dark. Whether we do it for you, or help you do it yourself, our media monitoring services will ensure you're never in the dark.
Cloud90 is a digital intelligence platform. We keep our eyes on online conversations about your brand, your competitors and your staff and alert you, via SMS or email, when you need to take action. We have paired our digital listening technology and our custom built dashboard with the best sentiment analysis tool on the market. People. Our early warning system & dashboard enable you to share social media intelligence with your entire organisation in real-time. Social media listening platform. Democratize your social data intelligence and analyze sentiment with 98% accuracy.
SentiOne helps listen to what truly matters and react to your audience needs. We provide broad, in-depth online listening and complete reputation management solution. This means you can explore unlimited keywords in any language and get the analysis of mentions from various web sources such as social media, news, blogs, forums in chosen country. You get a broad, clear view. As well as the possibility to answer to your audience straight from our all-in-one platform. SentiOne is a media monitoring software that connects with customers and analyzes online brand mentions in multiple languages.
Media monitoring and analytics software that comes with key news monitoring, data visualization reports, and influencer recognition. Media monitoring and analytics software that comes with key news monitoring, data visualization reports, and influencer recognition.
Business Wire, in partnership with NUVI, brings you real-time social media monitoring and analytics. Track and respond to conversations and influencers in real time by instantly seeing what people are saying about your brand as they¿re saying it. Press release-specific tracking allows you to see the social impact of a particular press release. Ongoing, real-time monitoring allows you to instantly see the social conversations around your brand or organization via an elegant visual interface Business Wire connects organizations and their audiences with the most reliable news distribution network around.
Buffer Reply turns your Twitter, Facebook, and Instagram engagement, comments, and questions into threaded conversations, all neatly organized in one inbox for your team to tackle, together. Our refined brand monitoring filters let you bypass the chatter of social media, so your team can focus on the support-related conversations that matter most to your brand. Reply puts critical customer service data at your fingertips with robust reports, so you can make the best decisions for your team. The social customer service software for support teams. Solve customer issues on social, crush your queue, & get to inbox zero-faster.
A social media intelligence software platform for brands and agencies to facilitate insight-driven digital transformation. A social media intelligence software platform for brands and agencies to facilitate insight-driven digital transformation.
An app that allows small businesses to monitor their own social networks and the networks of their competitors side by side. An app that allows small businesses to monitor their own social networks and the networks of their competitors side by side.
Social media management tool that comes with reputation management, social SEO, posting and messaging capabilities. Social media management tool that comes with reputation management, social SEO, posting and messaging capabilities.
Mediatoolkit geeft je inzicht over wanneer er online iets belangrijks over je bedrijf wordt besproken. Het is een media-monitoring en social-listening tool voor bedrijven die precies moeten weten door wie, wat en waar het bedrijf, concurrenten of de industrie genoemd wordt. Mediatoolkit helpt je de informatie op tijd te vernemen, te analyseren, merkbeïnvloeders te vinden en je online reputatie te verbeteren. Volg merkvermeldingen op websites en sociale media en krijg realtime vermeldingen en inzichten met betrekking tot de online reputatie van je merk.
Serves national brands at the local level by providing a simple to use platform for brand, content, and reputation management. Serves national brands at the local level by providing a simple to use platform for brand, content, and reputation management.
Linkfluence's Radarly software solution tracks and analyzes more than 100 million publications on a daily basis and monitors more than 300 million sources in 60 languages. Radarly provides crucial insights to marketing, communication and digital directors as well as community managers to make sense of the social web. Identify influencers, monitor trends, conduct sentiment analysis, utilize image recognition, post geolocation, track competitor's social footprint and much more. Social media monitoring and analytics platform, with cutting-edge social media research.
News Monitors for data mining and links dashboards in a single workspace that helps users search and analyse any key word or topic. News Monitors for data mining and links dashboards in a single workspace that helps users search and analyse any key word or topic.
Delivers the best in social networking, web analytics, and content management to make social software fit business and IT needs while making communities easy to manage, measure, and optimize. Delivers the best in social networking, web analytics, and content management to make social software fit business and IT needs.
Measures online sentiment to gauge trends, predict consumer needs, conduct online market research, and drive corporate strategy. Measures online sentiment to gauge trends, predict consumer needs, conduct online market research, and drive corporate strategy.
Ubermetrics is a leading media monitoring and analytics solution that identifies conversations from more than 400 million online and offline sources in over 70 languages - worldwide and in real-time. Companies like BMW, Deloitte, DHL, Microsoft, Randstad, Vodafone and Burson-Marsteller use Ubermetrics to inform their decisions in PR, Marketing and Supply Chain Management. Ubermetrics is a leading media intelligence and analytics solutions, helping professionals to make informed business decisions.
Monitor the reputation of your business on social media via white label dashboard with analytics and influencer scoring capabilities. Monitor the reputation of your business on social media via white label dashboard with analytics and influencer scoring capabilities.
Visual monitoring tool for Instagram using machine learning and image recognition in order to track brands, images, and hashtags. Visual monitoring tool for Instagram using machine learning and image recognition in order to track brands, images, and hashtags.
Social media content analytics and comparison of competitors' pages helps you analyze and find viral posts on any social media. Social media content analytics and comparison of competitors' pages helps you analyze and find viral posts on any social media.
Social and Web analytics with focus on reputation, influence, alerts, audience, dashboards, team work, reporting, API and white label. Social and Web analytics with focus on reputation, influence, alerts, audience, dashboards, team work, reporting, API and white label.
Social media and digital risk management solution which protects firms from fraudulent activity, account hacking and online threats. Social media and digital risk management solution which protects firms from fraudulent activity, account hacking and online threats.
Tracks user actions on Instagram as likes, comments and follows. You can monitor competitors, customers and influencers. Tracks user actions on Instagram as likes, comments and follows. You can monitor competitors, customers and influencers.
Wynyard Social Media Analyzer(SMA) works on the open source intelligence technology. It is hugely beneficial for Law Enforcement agencies and any other organization that wants to keep criminals at a bay. The desktop application monitors enormous amount of content available on different social media platforms and web channels across various geographies and languages in real-time. It filters out the irrelevant data and presents only the required and relevant information. The best way to monitor all social media activities of suspects and anti-nationalists.
X1 Social Discovery is the industry-leading solution for anyone who needs to collect and search data from social networks and the internet. X1 Social Discovery is the industry-leading solution for anyone who needs to collect and search data from social networks
Social Media Management For Brands and agencies Kpeiz is Social media analytics platform offering competitive business insights with instant measurable outcomes on a daily basis. Our tool helps implementing brand advocacy and establishing a strong bond with the audience relying on reliable statistics. ¿ Competitive intelligence ¿ Reporting & automation ¿ Monitoring & Optimization Social media analytics platform that provides competitive business insights with instant measurable outcomes on a daily basis.
De OBI Brand Monitor maakt niet alleen je eigen reputatie meetbaar, maar biedt ook inzichten van je sector en concurrenten. Het helpt bedrijven wereldwijd te groeien door het meten van relevante inzichten over hun reputatie, sector en belanghebbenden uit online gegevens, sociale media, gedrukte media, radio en tv. Beheer je wereldwijde reputatie en maximaliseer het effect van digitale communicatie met de OBI Brand Monitor van OBI4wan. De OBI Brand Monitor helpt bij het meten en analyseren van je reputatie, sector en belanghebbenden op sociale, online en offline bronnen.
BuddyBid empowers small businesses to sell, auction, and capture data from new and existing customers on various social media platform. BuddyBid empowers small businesses to sell, auction, and capture data from new and existing customers on various social media platform.
Social analytics & listening tool used by leading brands & agencies to monitor their online conversations. Social analytics & listening tool used by leading brands & agencies to monitor their online conversations.
ListenFirst is the most comprehensive enterprise social analytics platform. Powered by deep machine learning, ListenFirst unites billions of consumer signals from every social platform to give brands a complete view of their customer and performance, and analytics to drive business outcomes. ListenFirst offers insight on owned, organic, earned, and paid social activities and has the deepest data set, including cross-platform private data benchmarks no other company can provide. A comprehensive enterprise social analytics solution, uniting billions of consumer signals from social platforms.
Platform for social media monitoring, allowing you to analyse and utilize conversations from across the social web. Platform for social media monitoring, allowing you to analyse and utilize conversations from across the social web.
AI-powered platform which curates consumer insights from the buzz around topics of interest. Used by leading brands, globally. AI-powered platform which curates consumer insights from the buzz around topics of interest. Used by leading brands, globally.
The first PR & Influencer monitoring tool dedicated to Fashion, Luxury and Cosmetics. Track relevant mentions across print, online and social media and create bespoke newsletters and coverage books. Tie coverage to events or campaigns by tagging mentions or tracking specific influencer lists. The first PR & Influencer monitoring tool dedicated to Fashion, Luxury and Cosmetics. Track print, online & social media mentions.
Track social and media with daily reports and real-time alerts with this press and social media monitoring solution. Track social and media with daily reports and real-time alerts with this press and social media monitoring solution.
Kornukopia Social provides a unique campus offering, all the benefits of a suite of social networking tools without all the risk, safety concerns, loss of privacy and potential liability. Kornukopia Social is a unique safe secure way to communicate using modern tools in a safe, secure and private environment.
Find relevant tweets for your small business, agency, or personal brand. Get email alerts for Twitter. Track keywords, phrases, #hashtags, mentions and more! Find relevant tweets for your small business, agency, or personal brand. Get email alerts for Twitter.
Continuon's AI powered platform helps brands understand their social media communities & content, identify nano-influencers, and build data-driven campaigns that increase ROI. Understand what interests your social audiences. Create social marketing thats real, authentic and relevant. Brands using Continuon to optimize their content have reported an increase in organic reach of more than 50%. An AI powered platform to analyze content, identify nano-influencers and improve social ROI.
Semantic analysis and social media monitoring solution that helps marketing professionals analyze online content in real time. Semantic analysis and social media monitoring solution that helps marketing professionals analyze online content in real time.