Customer communication management software

Customer communication management software stroomlijnt, automatiseert en volgt inspanningen voor klanten-outreach van een organisatie.

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RingCentral Engage Digital is het meest geschikt voor bedrijven met minimaal 100 werknemers. RingCentral Engage Digital, een bedrijf van RingCentral, stelt bedrijven in staat om al hun digitale kanalen voor klantenservice via één enkel platform te beheren. Als gevolg hiervan kunnen agenten meerdere kanalen beheren via een unieke interface, waardoor hun responssnelheid wordt verhoogd, de toewijzing van resources wordt gestroomlijnd en de flow gelijk wordt gemaakt. Meer dan 14,5 miljoen berichten afkomstig van verschillende bronnen (e-mail, chat, berichten ...) zijn gecategoriseerd en worden verzonden naar klantenservicemedewerkers. Meer informatie over RingCentral Engage Digital Beheer al je digitale kanalen voor klantenservice via één enkel platform. Meer informatie over RingCentral Engage Digital
Front is de toonaangevende software voor klantencommunicatie waarmee teams kunnen samenwerken met meer transparantie en verantwoordelijkheid voor het beheer van honderden e-mails naar algemene adressen, zoals [email protected] en [email protected] Met Front kun je e-mails toewijzen aan teamleden, e-mails intern delen en ze bespreken zonder omslachtig berichten door te sturen of met iedereen te delen, of herinneringen instellen om later te reageren. Probeer Front gratis uit. Meer informatie over Front App Front is de toonaangevende klantcommunicatiesoftware die teams helpt om rond elke e-mail samen te werken met meer efficiëntie. Meer informatie over Front App

door Messagepoint

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Messagepoint is een krachtig, hybride cloudgebaseerd contentbeheerplatform voor de customer communications management (CCM)-behoeften van grote zakelijke klanten. Het biedt een intuïtieve en beveiligde omgeving waarin zakelijke gebruikers de content van touchpoint-berichten en bedrijfsregels die het tempo van de veranderingen voor klantgerichte print- en digitale communicatie aansturen, rechtstreeks kunnen bepalen en beheren. Meer informatie over Messagepoint Messagepoint is een CCM-platform waarmee organisaties in de cloud hun bedrijfsregels en communicatiecontent voor klanten kunnen beheren. Meer informatie over Messagepoint
Zoho Desk is een webgebaseerde klantenservicetoepassing die je bedrijf helpt om sterkere relaties met klanten op te bouwen. Met Zoho Desk worden vertegenwoordigers productiever, worden managers invloedrijker en krijgen klanten meer mogelijkheden. Het is aanpasbaar, gemakkelijk te gebruiken en betaalbaar. Zoho Desk maakt deel uit van een 30-delig pakket bedrijfssoftware en geeft je de kracht om klantenservice centraal te stellen in je bedrijf. Meer informatie over Zoho Desk Stel klantenservice centraal in je bedrijf. Maak vertegenwoordigers productiever, managers invloedrijker en geef klanten meer mogelijkheden. Meer informatie over Zoho Desk
Zendesk bouwt klantcommunicatiesoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Meer informatie over Zendesk Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms. Meer informatie over Zendesk

door CommBox

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CommBox is een alles-in-één klantenondersteuning- en berichtenplatform. CommBox is ontworpen om een effectieve dialoog tussen jou en je klanten te creëren. Als een volledig open, op maat gemaakt en veilig platform kun je met CommBox naadloze omnichannel-communicatie uitvoeren tussen marketing, verkoop, IT, klantenondersteuning en je klanten, altijd en overal, waar het het beste uitkomt, via bots, e-mail, chat, video, spraak, sms, sociale media en andere digitale kanalen. Meer informatie over CommBox.io Alles-in-één klantenondersteuning- en berichtenplatform. CommBox is ontworpen om een effectieve dialoog tussen jou en je klanten te creëren. Meer informatie over CommBox.io
amoCRM versterkt je connecties waardoor je tevreden en trouwe klanten krijgt - het ondersteunt je initiatieven vanaf het eerste contact met leads, tijdens de marketing- en verkoopinspanningen die ze voeden, tot en met de omzetting en verder. Op die manier wordt elke communicatie met een prospect een gepersonaliseerde één-op-één dialoog, waardoor de juiste boodschap op het juiste moment wordt overgebracht. Meer informatie over amoCRM amoCRM is een eenvoudig te gebruiken CRM. Het is echter zeer functioneel en doeltreffend. Verkooppijplijn, lead tracking, analyses en integratie met de website. Meer informatie over amoCRM
Bitrix24 meest populaire gratis CRM, klantcommunicatie en helpdesk. Cloudgebaseerd, mobiel, open source. Gebruikt door 4 miljoen bedrijven. Ontvang vandaag nog je gratis multichannel contactcenter en beheer op één plek al je e-mail, telefoongesprekken, livechat, boodschappers en klantverzoeken op sociale netwerken. Meer informatie over Bitrix24 Bitrix24 meest populaire gratis CRM, klantcommunicatie en helpdesk. Cloudgebaseerd, mobiel, open source. Gebruikt door 4 miljoen bedrijven. Meer informatie over Bitrix24
Berichten-app die realtime klantcommunicatie ondersteunt voor kleine bedrijven. Cloudgebaseerde oplossing die helpt bij communicatie met klanten door middel van zakelijke interacties, automatisering, berichten en meer.
Beveiligde berichten-app die kleine bedrijven helpt hun klanten op de hoogte te houden van nieuws, evenementen en promoties. Beveiligde berichten-app die kleine bedrijven helpt hun klanten op de hoogte te houden van nieuws, evenementen en promoties.

door Rakuten Viber

(852 beoordelingen)
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Het is ideaal voor bedrijven van elke omvang en bestaat uit een tool voor klantenbinding en communicatie die gebruikers opties voor merkontdekking binnen e-commerce biedt. Het is ideaal voor bedrijven van elke omvang en bestaat uit een tool voor klantenbinding die gebruikers opties voor merkontdekking binnen e-commerce biedt.

door Preferred Market Solutions

(77 beoordelingen)
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Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
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We work with insurance agencies to automate referrals, retention, and online reviews. Find & leverage your most loyal clients by inspiring them to refer you to their friends and family. Keep clients engaged with meaningful communication so they're less sensitive of price and more appreciative of you. Grow online reputation and drive warm prospects to your door by collecting and sharing positive testimonials and reviews. We automate referrals, retention, & reviews for insurance agencies with intelligent touch-points & the best handwriting tech available.

door CounterPath

(70 beoordelingen)
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Award-winning softphone client designed to help set-up your call center with your IP-PBX of choice. Call intuitively with a dialpad-centric interface. Auto-answer incoming calls with togglable wait-time. Escalate calls with easy call transfer and call hold functionality. Track patterns in your success with call metrics and call recording. A Salesforce user? Call and track progress within your Salesforce dashboard. Bria - easy IP-telephony set-up and your go-to call control solution. Call center agent-ready VoIP softphone client. Interoperate with leading call center solutions or customize with Bria API and SDK.
UJET is an enterprise-grade platform, ideal for companies with 50+ agents, that provides modern cloud contact center software with phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with anytime, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time. Marketing automation solution that helps automate customer communications through appointment reminders, surveys, review prompts, etc.

door FreeAgent Network

(25 beoordelingen)
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FreeAgent CRM is een op de cloud gebaseerd platform voor verkoop, marketing en klantenservice dat kleine bedrijven helpt om hoogwaardige relaties met klanten te onderhouden. Het systeem werkt automatisch met de e-mail van de gebruiker om leads te creëren en te classificeren, herinneringen op te volgen, aangepaste automatiseringen uit te voeren en alle interacties met klanten bij te houden. Een op de cloud gebaseerd platform voor verkoop, marketing en klantenservice dat kleine bedrijven helpt om hoogwaardige relaties met klanten te onderhouden.
Formilla.com is a leading provider of customer messaging software for sales, marketing, and support. Over 12,000 companies worldwide use our software for lead generation, marketing automation, and to improve customer support using a combination of Live Chat, Email, and In-app messaging tools in one powerful platform. Formilla.com is a leading provider of customer messaging software for sales, marketing, and support.
JivoChat helpt bij het organiseren van al je klantcontactrecords met één slim systeem voor customer communications management (CCM). Volg je bezoekers, praat met hen via online chat, telefoontjes, e-mails, Facebook Messenger, Viber, Telegram en nog veel meer met slechts één hulpmiddel: JivoChat. Maximaliseer uitgaande communicatie: gebruik slimme triggers, terugbelfuncties en JivoChat zakelijke telefoondiensten. Gebruik JivoChat om je bezoekers vandaag nog om te zetten in klanten! Zakelijke berichtenfunctie met meerdere kanalen voor een systeem voor customer communications management (CCM). Zet je bezoekers vandaag nog om in klanten.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
TrueDialog's Customer Support SMS Texting Solution is built for scalability, reliability, security, and compliance. SaaS platform with our unique "TrueDialog" feature which enables team-based 2-way texting to create threaded, multi-agent personalized SMS conversations at scale, so your entire team can all contribute to a single threaded texting conversation with customers. Mobile Apps allow agents to use the platform anywhere, anytime. Start within minutes. More Features. Half the Price. Customer Support SMS Texting Platform. Enterprise-grade. Unique "TrueDialog" feature enables team-based group texting at scale.
The Intelledox platform is used by many of the world's leading enterprise and government organizations to transform their digital customer experience. Enabling organizations to engage and delight their customers by having rich and timely conversations using real-time data, Intelledox streamlines complex processes and omnichannel forms and allows organizations to transform the way they acquire, onboard and service their customers. Offices | Dallas, New York, Dublin, Singapore, Sydney, Canberra With Intelledox, streamline complex processes & omnichannel forms & transform the way you acquire, onboard & service your customers.
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our U.S.-based Live Chat agents answer questions, screen leads & schedule appointments during business hours. Custom AI chatbots assist after-hours for 24/7 responsiveness. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business. Smith.ai Live Chat is the fast & friendly way to capture, screen & convert website leads. Grow your business with qualified clients!
LiveVox is een toonaangevende leverancier van cloudoplossingen voor contactcenters op ondernemingsniveau (meer dan 25 medewerkers), waarmee meer dan 12 miljard interacties per jaar worden beheerd via een omgeving met meerdere kanalen. Met meer dan 15 jaar pure cloudexpertise geeft dit systeem leiders van contactcenters de mogelijkheid om effectieve betrokkenheidsstrategieën in te zetten op alle klantenkanalen. Dankzij de toonaangevende functionaliteiten voor risicobeperking en beveiliging kunnen klanten zich snel aanpassen aan een veranderende zakelijke omgeving. LiveVox is een toonaangevende leverancier van cloudoplossingen voor contactcenters die gebruikmaken van een omgeving met meerdere kanalen.
Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more. Designed to build voice applications in the cloud providing call control, voice conferencing, call recording, voice menus, and more.
Blinger.io is an omni-channel software platform which allows clients to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks. Blinger.io is the best omni-channel software platform that provides access to messengers, email and live chat .
Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most advanced tool for software in market. Best bulk sender software for whatsapp, send unlimited bulk whatsapp with the help of Whatsapp bulk sender tool, easy to use & most adv
Napersoft Customer Communications Management (CCM) solutions are designed to holistically manage customer communications across all lines-of-business within an enterprise. Our solutions empower business users to quickly and easily compose, format and deliver relevant and personalized customer communications at the right time in customer-preferred channels, helping to enrich the overall customer experience. Customer Communications Management solutions are designed to holistically manage customer communications across all lines-of-business.

door OpenText CEM

(3 beoordelingen)
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Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications. Engagement enhancement software that helps businesses interact with customers via personalized and device-friendly communications.
Browser-based software solution for customer communication via the most popular messaging apps: WhatsApp, Facebook Messenger, Apple Business Chat, Viber and Telegram. With our platform, you can resolve incoming customer inquiries over one central platform with an intuitive interface and automation options. Start reducing support costs, raise productivity, and increase your customer satisfaction. Manage your customer communication via the most popular messaging apps WhatsApp, FB Messenger, Apple Business Chat, Telegram, Viber
ActiveDocs is a global provider of document automation software. Our software helps large organizations with document generation and associated processes. To that end, we provide our customers with award-winning tools, resources, and training which together let them design and maintain their document automation solution internally. Template design is intuitive, taking place in Microsoft Word this makes it non-codey. Business users can work on templates without involving IT developers. ActiveDocs provides powerful and flexible document automation software for the world's biggest and brightest companies.
Oracle Documaker is the most widely-used Enterprise Document Automation (EDA) solution. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders, when and how they want them whether by print, email, text messaging, social media, or any other format. A rules-driven system, Oracle Documaker automates documents, improving communications and customer service while achieving higher levels of efficiency and reduced cost. Documaker dynamically creates, manages, and delivers enterprise communications to customers and stakeholders.
Using messaging, Airy enables businesses to have meaningful conversations that form long-lasting relationships with their customers by carefully balancing technology and human interaction. Businesses rely on Airy for new customer acquisition, personalized content engagement, and customer. Airy helps solve complicated business problems by deploying their suite of robust automations and exceptional multi-platform applications. Airy helps you engage in meaningful conversations with your customers that form long-lasting relationships through messaging.
Used by over 200 organizations worldwide, PB Digital is an advanced Customer Communication Management system enabling organizations to easily create, manage and distribute digital information - smart & responsive forms with digital signature features.,invoices and other types of documents. PB Digital's digital documents maximize the user's experience (UX/CX) and strengthen the customer's loyalty to the brand. PB Digital is marketed by Consist - a global IT company. www.printbos.com PB Digital is an advanced document management system enabling organizations to easily create, manage and distribute digital documents
Web-based on-demand document generation tool with version control and template interpreting functionality. Improve customer communications and document processes with real-time document generation tool.

door GhostDraft

(1 review)
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CCM software that enables rule-based assembly of standardized business documents for unified customer communication. CCM software that enables rule-based assembly of standardized business documents for unified customer communication.

door Comapi

(1 review)
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Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications

door Messagera

(1 review)
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A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over texting and voice-enabled devices like Amazon Alexa. Add the "message" button on your google map listing A communication solution dedicated to appointment-making businesses. Allow your customers to book, reschedule, ask Q's easily over text

door Cincom Systems

(1 review)
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Improve customer experience and streamline customer communications management processes with document design, delivery, and deployment tools. Improve customer experience and streamline customer communications processes with document design, delivery, and deployment tools.

door VoiceSage

(1 review)
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VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers. Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email.
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Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
FCI is revolutionizing the customer communications for its clients who are in consumer facing businesses. We help organizations of all sizes deliver amazing digital experience to their customers with the help of dynamic, interactive and highly personalized communications. FCI provides customer communication management solutions and services to help organizations improve operational efficiency, support regulatory compliance, and drive business growth. Customer communication management (CCM) is a planned strategy that allows organizations to design,manage, & deliver all outbound tasks.

door Striata

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Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents across channels. Developed with security of data and processes at its core, the platform can accept and use any data format with custom mapping plugins, and supports multiple output formats (PDF, EMC, HTML) and channels (email, text, Web, mobile app). Our scalable and O/S agnostic application platform supports large volume generation, distribution and storage of messages and documents

door Ecrion Software

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Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement.

door Brand Embassy

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Brand Embassy is het best beoordeelde cloud-klantenserviceplatform met meer dan 30 geïntegreerde socialmediakanalen, instant messaging, live chat, e-mail en een door AI aangestuurde chatbot. Brand Embassy is een implementatie- en oplossingspartner, ook voor bedrijfstoepassingen op kanalen zoals WhatsApp Business of Apple Business Chat. Klanten zijn onder andere telecombedrijven, banken, e-commerce en detailhandel. Brand Embassy is een veilige, flexibele en kostenbesparende oplossing. Brand Embassy is eenvoudig te integreren. Brand Embassy is een omni-channel, digitaal klantenserviceplatform voor contactcenters. Het is een cloud-schaalbare en kostenbesparende oplossing.

door Kofax

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Kofax Customer Communications Manager is an enterprise class and web-based customer communications management solution that empowers businesses to manage their engagement with customers, communicating with their customers across multiple channels, with minimal IT effort. It reliably creates relevant, accurate, and highly personalized communication for your customers and delivers it through mobile, e-mail, print, portal and other channels. Customer Communications Manager empowers businesses to manage the engagement and communication with customers across multiple channels

door Akio

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Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analytics system of media coverage, social conversations and customer feedback. Our offer is designed to help companies to optimise customer service experience and increase customer knowledge. Akio.CX is a unified omnichannel customer relations platform, combined with a complete listening and analytics system.

door Gladly

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Gladly is reinventing customer service by putting people at the heart of its platform, not cases or tickets. Enable agents to be naturally productive by letting them see every conversation across the lifetime of any customer across any channel (voice, email, chat, text or tweet). Real-time insights provide visibility into agent productivity, topics that are trending and key metrics like SLA's and response time. Gladly is backed by top VC firms Greylock and NEA. Gladly puts people at the center of customer service with a platform that ties all communication across any channel in one place.

door SPREAD

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SPREAD is the marketing CRM to automate your customer relationship. It allows you to build your customer engagement around three pillars : acquisition (referral program, partnerships, 50 marketing games), knowledge (onboarding, progressive qualification, segmentation) and loyalty (automated scenarios, loyalty program, customer's reviews). With SPREAD give to your customers the relationship they deserve ! SPREAD : marketing CRM to automate your customer relationship. It allows you to build your engagement : acquisition, knowledge, loyalty

door Elixir Technologies

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SaaS portal for organizing and streamlining employee and customer correspondence. SaaS portal for organizing and streamlining employee and customer correspondence.

door Newgen Software

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Engage your customers across multiple channels with personalized communications design and authoring capabilities. Engage your customers across multiple channels with personalized communications design and authoring capabilities.

door Pitney Bowes

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Print and digital document production solution designed to manage engaging customer communications. Print and digital document production solution designed to manage engaging customer communications.

door Smart Communications

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Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands many in the worlds most highly regulated industries rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. We help the worlds largest enterprises simplify their customer and business communications.

door Crawford Technologies

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Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage. Customer communications archiving and management solution that provides high-volume document classification, indexing, and storage.

door Sefas

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Helps organisations produce meaningful and omni channel customer communication. Helps organisations produce meaningful and omni channel customer communication.

door Azuka

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Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages. Communications are managed centrally, supported by a suite of reports, dashboard and individual work queues.The software facilitates bulk communications, at reduced costs and empowers users to have a consolidated view. Smartz Chat is a solution that allows for two way communications as an alternative to traditional methods.

door Fresh Finance

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freshMerge is a licensed communication software solution managed by your marketing department that benefits your large sales team and employees. Dynamic newsletters, social media posts, and a downloadable print PDF mailer provide your sales team interactive content solutions to help build relationships and maintain business. Whether you have a sales team of 10 or 50,000+, inputting articles and photos once makes it easy to control messaging at the corporate level. Email, Social Media, and Print SaaS for large sales teams that send out the same individually branded content.

door Innology Ventures

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OPINATOR is an ecosystem of Customer Experience Management and Interactive Digital Marketing services that enables businesses to generate personalized, context-dependent, two-way interactions with consumers across multiple channels to increase customer acquisition, loyalty and satisfaction, prevent abandonment and increase sales. Customer experience management platform with personalized interactions with customers, actionable intelligence, and is multi-channel.

door TRDATA

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TRDATA provides scalable valuation, trading and risk analysis platform for investment companies TRDATA provides scalable valuation, trading and risk analysis platform for investment companies

door Roojoom

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Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels. Roojooms is a customer journey management platform that creates relevant and personal digital experiences across all channels.

door reinfer

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Makes human conversations understandable at scale and actionable to machines Makes human conversations understandable at scale and actionable to machines

door Adbrain

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Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms. Helps to engage with customers with a personalized, consistent message across devices, channels, and platforms.

door Uninand Technologies

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Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment. Queue management solution that can control customer flow and support the staff in managing customers in any kind of environment.

door k?hn & weyh Software

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M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation. M/TEXT CS helps to integrate successful customer communications management (CCM) and effective document creation.

door ALMATO

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RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer. RTIM is an Real Time Interaction Management software that that analyzes data and supports employees when interacting with the customer.

door Alan Systems

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Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable. Alan Systems increases your performance in sales and customer service area and is making work more productive and enjoyable.

door XMPie

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Deliver a better brand experience for your customers with PersonalEffect TransMedia, an all-in-one solution for creating, managing and monitoring multichannel, 1:1 campaigns. This fully integrated solution controls all touch points across all media: print, email, Web and SMS for the production of sophisticated Cross Media campaigns that offer complete brand control and messaging synchronization regardless of communication channel. An all-in-one solution for creating and launching integrated, personalized campaigns across every channel

door DataOceans

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CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform. CCM solution delivered as a managed service that helps companies manage and deliver personalized communications from one platform.

door esendex

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Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry! Combine Esendex SMS, Voice, Email & Web solutions to maximize communications. We offer specific features for your industry!

door Cosmose

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Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels. Cosmose, sophisticated location technology that allows retailers to target offline customers via online channels.

door Aivo

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Save time, answer automatically! AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time. Have natural conversations. Not flows, not options. AgentBots natural language understanding engine allows it to interpret conversational language and it learns from every interaction. AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication. You will get 30 days FREE TRIAL, where you can setup your own AgentBot. No credit card required.

door Naelan

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Optimize customer communication through creation of collaborative documents, personalized emails, and document delivery across multiple channels. Optimize customer communication through creation of interactive documents and automation of multi-channel delivery.

door Quadient

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Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence. Correspondence enables insurers to create, approve and deliver regulatory compliant, accurate and personalized claims correspondence.

door Ambit AI

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Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7 on any channel. Our intelligent conversation platform blends scripts, NLP technology and machine learning to deliver natural & realistic chat experiences. We work with some of the worlds leading brands to build & on-board digital employees that reduce time to value, create actionable insights and maximise value in every staff, customer or partner interaction. Ambit is a conversational AI (chatbot) platform that allows you to have automated conversations with your customers & employees 24/7.

door Digitaleo

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Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily. Communication and customer loyalty platform that helps retailers manage their communications, segment and reach their customers easily.

door Loopon

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All-in-one tool that helps hotels automate guest communication and improve quality of the stay. All-in-one tool that helps hotels automate guest communication and improve quality of the stay.

door Omnigage

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Helps streamline business communications with customers. Helps streamline business communications with customers.

door Akia

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Akia is a cloud-based text messaging platform that allows hotel staff to directly communicate with guests. Our robust artificial intelligence manages communication and notifies the staff when guests need assistance. We are partnered with AutoClerk PMS, and can also integrate with nearly every PMS at no extra cost. Akia's goals are to maximize guest satisfaction and streamline hotel operations. Artificial intelligence to manage text-messaging with your guests.

door LinkFusions

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Enables users to reach their customers using text, MMS, email, surveys & more. Enables users to reach their customers using text, MMS, email, surveys & more.

door ConexWork

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CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively. CONEXwork is an application for mobile devices and laptops that enables clients and providers to communicate effectively.

door RLike Design Labs

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GoDesk's Guests Messaging system, through the use of simple Chatbots and staff connect tools, helps Hoteliers listen to their guests pre, during and post stay. Guests need not download any app or go to any website. GoDesk can work with any Hotel PMS thus no change in behavior for Hotel Staff. Bring transparency and accountability into your Hotel operations and timely service recovery, ensuring 100% happy guests and no negative social media reviews. As a Hotelier how do you "Ensure" you deliver the best Guest Experience you "Intend" to deliver? By listening closely! using GoDesk

door Easyping.Me

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Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers. Easyping.me is a social messaging platform that integrates with social messaging apps to chat directly with your customers.

door OwnerListens

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Web-based application for businesses to help them manage instant customer communications from a single platform. Web-based application for businesses to help them manage instant customer communications from a single platform.

D1

door D1

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D1 enables enterprise digital transformation through better engagement journeys when sending omnichannel communications to customers through the cloud. The platform works as a messages aggregator and an orchestration software that not only optimizes costs but also improves customer experience in the process. Cloud customer engagement platform that helps companies generate, deliver, and analyse print and digital multichannel communications.

door Hi Platform

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Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application, with the autonomy your team needs to create the best experience for all customers. Hi Omni Pro's solutions enable service via WhatsApp, Facebook (among other social media), online chat or application.

door Octadesk

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Customer service solution that organizes customer interactions, controls and optimizes all communication channels. Customer service solution that organizes customer interactions, controls and optimizes all communication channels.

door Meditrial Europe

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Maptrial allows Sponsors and CROs to intelligently manage the complexities of clinical trials. Product modules offer comprehensive management of trial planning, country and site progress, monitoring activities, supplies and finance, with state-of-the-art investigator data mining and operational support. Maptrial provides special user capabilities for unprecedented ease of trial management.

door Unit.chat

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Collects messages from your customers at various sites or social media and sends all the information into your Slack. Collects messages from your customers at various sites or social media and sends all the information into your Slack.

door INO Telecom

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All of your customer interactions managed from one single omnichannel platform. All of your customer interactions managed from one single omnichannel platform.

door Zenreach

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Zenreach Engage purposefully utilizes the free public WiFi offered by my brick and mortar retailers. Our Engage product collects email addresses via a captive portal, adds to a CRM (which we provide), enriches the profile with important segmentation demographics, and provides automated SmartEmails, which are triggered by the consumer's visit behavior in your stores. SmartEmails automate emails for: first visit, second visit, loyal visitor, lapsed consumer, birthday and many more. Zenreach Engage purposefully utilizes WiFi provided by brick and mortar businesses. Engage helps businesses find new customers.

door CallingPost Communications

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Voice, text and email broadcasting system designed to help group leaders communicate efficiently with members. Voice, text and email broadcasting system designed to help group leaders communicate efficiently with members.