Customer success software

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Natero helpt beheerders van klantensucces om verloop te voorkomen, uitbreiding van accounts te vergroten en met gemak meer klanten te beheren. Natero is de enige oplossing voor klantensucces die voorspellende analyses, klantintelligentie en workflowbeheer combineert in een uniform platform. Deze unieke gegevensgestuurde benadering stelt B2B-softwareleveranciers in staat om klantensucces proactief te beheren en de levensduurwaarde van klanten te maximaliseren. Meer informatie over Natero Krachtig platform voor klantensuccesbeheer voor B2B SaaS. Meer informatie over Natero
Je kunt je klantensucces opschalen zonder meer ondersteunend personeel in dienst te hoeven nemen. Elevio is een self-serviceplatform dat het klanten gemakkelijk maakt om de juiste ondersteuningscontent te krijgen, waar en wanneer ze het nodig hebben. Dit betekent dat je de retentie- en conversiepercentages kunt verhogen en de ondersteuningswerklast kunt verlagen. Het product integreert zelfs met andere ondersteuningstools voor een naadloze, alles-in-één klantervaring. Volg het voorbeeld van meer dan 500 bedrijven zoals Atlassian, Heap, Adroll en Dell, die Elevio gebruiken om klanten te helpen slagen. Meer informatie over elevio Elevio is een self-serviceplatform waarmee je moeiteloos je klantensucces kunt opschalen zonder meer ondersteunend personeel in dienst te hoeven nemen. Meer informatie over elevio
Vergroot het klantensucces en de klantenondersteuning zonder er zelf onder te lijden. Help zowel je meest waardevolle als freemium klanten met een schaalbaar self-serviceplatform van inSided. Benut een online community voor betere antwoorden, gebruik contextuele widgets om de juiste content op het juiste moment bij klanten te krijgen en bouw een kennisbank die nooit veroudert. Vergroot de retentie, productacceptatie, betrokkenheid en klantervaring en verlaag de totale kosten en inspanningen van je CSM's. Integraties. Meer informatie over inSided Schaal het klantensucces en de ondersteuning voor B2B-software door van je supportgebied een selfservice-ervaring te maken. Meer informatie over inSided
De klantenservicesoftware van HubSpot maakt het eenvoudig om klanten te beheren en contact met hen te leggen. Met dit platform krijg je het volgende: een helpdesk die is ontworpen om te zorgen dat jij goed georganiseerd blijft en je klanten succesvol zijn; een kennisbank, een proactieve oplossing waarmee klanten zichzelf kunnen helpen; feedback, enquêtes en inzichten van klanten die zijn ontworpen zodat jij een vinger aan de pols van klanttevredenheid kunt houden; en tot slot rapportage en automatisering binnen alle tools om te helpen bij het opschalen en verbeteren van positieve resultaten. Meer informatie over HubSpot Service Hub Hou je team georganiseerd, ontwerp proactieve klantoplossingen en hou de tevredenheid van je klanten in de gaten met HubSpot Service Hub. Meer informatie over HubSpot Service Hub
Starred zorgt voor betere feedback voor iedereen, en op een menselijke schaal. Als dé feedbackoplossing waarbij de respondent voorop staat, versterkt de oplossing gesprekken tussen bedrijven en hun klanten. Daarnaast voorziet het hen van bruikbare inzichten tijdens hun klantentraject. Met toonaangevende merken als Deliveroo, Heineken en Spotify die de oplossing al gebruiken om feedback tot leven te brengen, ziet de weg naar betere feedback er goed uit. Meer informatie over Starred Starred creëert feedbacksoftware die de respondent voorop plaatst en bedrijven helpt te slagen door middel van bruikbare inzichten. Meer informatie over Starred
Zoho Desk is een webgebaseerde klantenservicetoepassing die je bedrijf helpt om sterkere relaties met klanten op te bouwen. Met Zoho Desk worden vertegenwoordigers productiever, worden managers invloedrijker en krijgen klanten meer mogelijkheden. Het is aanpasbaar, gemakkelijk te gebruiken en betaalbaar. Zoho Desk maakt deel uit van een 30-delig pakket bedrijfssoftware en geeft je de kracht om klantenservice centraal te stellen in je bedrijf. Meer informatie over Zoho Desk Stel klantenservice centraal in je bedrijf. Maak vertegenwoordigers productiever, managers invloedrijker en geef klanten meer mogelijkheden. Meer informatie over Zoho Desk
Front is de software voor klantsucces die tevreden klanten en tevreden teams oplevert. Met Front kun je al je klantgesprekken op één plek beheren: e-mailen, e-mailgroepen zoals [email protected], sms-berichten, live-chats en meer. Open Salesforce- of CRM-gegevens rechtstreeks in je inbox, zodat je de vereiste context hebt om te kunnen antwoorden en je apps onmiddellijk up-to-date blijven. Geef gepersonaliseerde antwoorden met e-mailsjablonen en samenvoegingsbewerkingen. Meer informatie over Front App Front is de software voor klantsucces die e-mail, groepsmail zoals [email protected], sms-berichten, live-chats en meer in één inbox bijeen brengt. Meer informatie over Front App
CloudTalk is een telefoonsysteem dat binnen een paar minuten klaar is voor gebruik. Dit bedrijf heeft al met meer dan 1000 klanten gewerkt van bedrijven zoals DHL, Electronic Star, Yves Rocher, Karcher en vele anderen. Vereenvoudig het leven van je verkoop- en klantondersteuningsteams met meer dan 40 geavanceerde belfuncties. Verbeter de communicatie met prospects dankzij de integratie met je bestaande helpdesk, CRM en e-commercesystemen zoals Helpscout, Pipedrive of Shopify. Ga aan de slag met een GRATIS proefperiode van 14 dagen. Meer informatie over CloudTalk CloudTalk is een cloudgebaseerd telefoonsysteem voor ondersteunings- en verkoopteams. Dit platform maakt bellen eenvoudig en leuk! Ontvang je GRATIS proefversie vandaag nog! Meer informatie over CloudTalk
Zendesk bouwt helpdesksoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Meer informatie over Zendesk Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms. Meer informatie over Zendesk
Dit krachtige platform is speciaal ontwikkeld om disparate klantengegevens uit meerdere bronnen om te zetten in inzichten en acties die meetbare bedrijfsresultaten voor jouw klanten genereren. De toepassingen van Gainsight helpen je om de resultaten van je klanten programmatisch te verbeteren over al je klantensegmenten. De toepassingen bestaan uit inzichten, feedback, samenwerking, betrokkenheid en resultaten. Meer informatie over Gainsight CS Gainight vertaalt datapunten naar een bruikbare strategie voor klantensucces, waardoor je je klantenretentie kunt verhogen en de omzet kunt vergroten. Meer informatie over Gainsight CS

door CustomerFirst Now

(0 beoordelingen)
De Customer Journey Mapping Innovation Award voor 2018 werd uitgereikt aan CFN Insight, het toonaangevende platform voor trajectmapping om bedrijven te helpen bij het volgen, beheren en verbeteren van het klantentraject. CX is bezig de belangrijkste merkdifferentiator en indicator voor langdurig bedrijfssucces te worden. Naast eenvoudige trajectmaps helpt CFN Insight bedrijven bij het identificeren, prioriteren, beheren en uitvoeren van de meest impactvolle acties die bedrijven helpen om marktleidende ervaringen en verbeterde financiële resultaten te leveren. Meer informatie over CFN Insight Helpt je een geweldige klantervaring te leveren door visualisering van klanttrajecten, teamsamenwerking en krachtige rapportage. Meer informatie over CFN Insight
Bitrix24 het populairste GRATIS platform voor klantensucces en klantrelatiebeheer dat wereldwijd door 4 miljoen bedrijven wordt gebruikt. Het is beschikbaar in de cloud en als lokale versie met open source-code toegang. Onbeperkt aantal leads, deals, contacten, bedrijven, offertes, facturen en afspraakplanning. Het gratis plan wordt ook geleverd met e-mailmarketing en telefonie. Geavanceerde versies hebben verkoop- en marketing automation, bulk-sms, campagnebeheer en ondersteuning voor meerdere pijplijnen. Beschikbaar in 12 verschillende talen. Meer informatie over Bitrix24 Bitrix24 het gratis platform voor klantensucces en klantrelatiebeheer dat wereldwijd door 4 miljoen bedrijven wordt gebruikt. Cloud/open source. Meer informatie over Bitrix24
Agile CRM-klantensuccessoftware - Zorg voor een superieure klantenservice en hou klanten tevreden op de lange termijn. Met Agile CRM kunnen bedrijven een persoonlijkere klantervaring bieden. Met een groot aantal krachtige helpdeskautomatiseringsfuncties binnen handbereik, zul je je klanten beter begrijpen zodat je er altijd bent om te helpen wanneer zij je het meest nodig hebben. Meer informatie over Agile CRM Agile CRM is een complete verkoop-, marketing- en servicesuite ontworpen zodat MKB-bedrijven kunnen verkopen zoals de Fortune 500. Meer informatie over Agile CRM

door Copper (formerly ProsperWorks)

(353 beoordelingen)
Copper (voorheen ProsperWorks CRM) is de meest populaire CRM voor klantensucces voor G Suite-gebruikers. Copper CRM integreert naadloos met G Suite, elimineert handmatige gegevensinvoer en is supereenvoudig in het gebruik. Als je Gmail kunt gebruiken, dan weet je al hoe je Copper moet gebruiken. Sluit je aan bij de meer dan 12.000 klanten die Copper heel graag gebruiken en begin vandaag nog meer te verkopen met de CRM die teams graag gebruiken. Focus met Copper en Google op relaties en niet op dossiers. De enige CRM die is ontworpen voor, gebruikt door en wordt aanbevolen door Google.
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free!
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Build your multichannel customer platform through Crisp and start to communicate with your customers seamlessly. With our Team Inbox, Crisp lets you chat with your customers and makes things simple for busy businesses. Through a wide range of features, we simplify the way you help your customers to reach their goals by automating a lot of stuff. Your all-in-one platform for multi-channel communication.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it. The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.
Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
Magentrix provides Portals that allow companies to extend investments in Salesforce CRM to their channel partners and customers. A certified Salesforce partner for the last 7 years, we have a 5-star rating on AppExchange. The majority of our clients get up and running in days not months. Use your existing processes from Salesforce. Customizable based on needs; choose what to share and how to show it. Visualize deal cycle stages and customize content based on where partners are in the cycle. Magentrix provides Portals that allow companies to extend existing investments in Salesforce CRM to their partners and customers.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices. Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Cloud-based customer on boarding solution that assists firms with customer segmentation, task scheduling and customized reporting.
Streamline customer conversations for sales, support and onboarding. Acquire is a scalable suite of tools equipping your agents with no-download interactive co-browse, live chat, chatbot, video & voice calling. Web and in-app - guide your customers in real time to reduce churn and increase conversion. Get started with a free demo from one of our experts today! Web & in-app real-time customer communication software for sales, support and onboarding. Co-browse, live chat, chatbot, video & voice.
Intellum's Exceed LMS is the first Open Asset Learning Management System on the market. The Exceed LMS allows learning professionals to mix and match a wide variety of file types including documents, spreadsheets, presentations and PDF files, traditional e-learning assets like SCORM or AICC-compliant courseware, and non-traditional resources like links to YouTube videos, TEDTalks or blog posts. The result is a more modern enterprise learning experience. Mobile-based learning management system that enables businesses to drive customer engagement via mobile-enabled content.
For founders and executives of recurring revenue businesses who value absolutely accurate metrics, ProfitWell provides industry standard subscription financial metrics for free that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is a free turnkey solution that powers financial reporting for over five thousand SaaS and subscription companies.
TaskRay is a first-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers. And, TaskRay also functions wonderfully as a full-suite project management solution. TaskRay is a first-class solution for onboarding customers at scale in Salesforce.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. AppsForOps Timeline is a game changing Customer Success software platform.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Volg de gezondheid van je klanten in realtime om de conversieratio te verhogen en verloop te verminderen. Salesmachine beheert de levenscyclus van je klanten met waarschuwingen, meldingen voor je team en e-mailreeksen om de onboarding, proefversie, upsell en het verlooprisico te volgen. Salesmachine bewaakt de gezondheid en activiteiten van je klanten, zodat jij je op het juiste moment op de juiste klanten kunt concentreren.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer success platform that helps bring all customer data together in one place to understand user behavior & improve interactions.
ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.
For large communities and enterprise applications, Picnic delivers the worlds most sophisticated gamification solutions. Created in 2008 by veteran video game designers, Picnic is the high-performance choice for driving community participation, recognition, loyalty and engagement. Features: adaptive quests, teams, PBL, milestones, levels, collaborative challenges, virtual goods, content challenges, social login, sharing, voting, enterprise integration hub, mini-games and more. Large community enterprise solution built by veteran video game designers. High-performance engagement, recognition, loyalty.
CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Armatic connects support and success teams with every department in the organization for improved customer insights. Customer success and support teams improve NPS scores with Armatic. Solve customer issues quickly! Do you need to issue a refund to a customer, but it requires approval from your success lead? No problem Armatic's workflow process allows for any type of approval rule to quickly resolve customer issues and involve your whole team. Armatic connects support and success teams with every department in the organization for improved customer insights.
Promoter.io is the most potent & comprehensive tool built to help small and medium businesses measure loyalty & customer sentiment using the Net Promoter Score (NPS). Our platform enables organic growth, customer insights, & understand customer drivers for CloudFlare, Gartner, Gusto, OutdoorVoices, and Lovepop Cards. Drive intelligent decisions across your entire organization with actionable customer feedback & data-driven insights. Get a free trial.
AppFollow biedt een holistische benadering van app-beheer die helpt om nieuwe zakelijke kansen te ontsluiten en marketing- en ondersteuningsteams handige tools geeft om inzichten te krijgen en klantenbinding te stimuleren. AppFollow omvat alle belangrijke gebieden, zoals prestatiemonitoring met realtime data, het volgen van concurrenten en benchmarks en optimalisatie van zoekwoorden. Het biedt beoordelingsbeheer, maakt integratie van helpdesks mogelijk en verbetert het teamwork. Een tool voor het traceren van mobiele apps om de gebruikerstevredenheid te vergroten, met ingebouwd beheer van beoordelingen om snel te kunnen reageren op klanten.
Kilterly is designed to reduce churn and optimize customer success management with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Kilterly simplifies customer success efforts through data-driven insight, alerts, and automated proactive communication tools.
UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around users needs. Centered on customer success.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Enterprises turn to NGDATAs Intelligent Engagement Platform to uncover emerging opportunities in customer data and for the orchestration of hyper-relevant experiences. Through an intuitive UI, Marketers & business users gain unprecedented access to internal & external data and an AI-powered suite of capabilities to analyze, predict, and orchestrate dynamic 1:1 experiences across millions of customers in real-time. NGDATA's Intelligent Engagement Platform (IEP) delivers the most relevant real-time interactions in the world.
Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and presents all relevant customer success KPIs and client interactions in an easy to understand dashboard. For low-touch workflows, it has a sophisticated automation engine built-in as well. Custify is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value.

door Transversal

(0 beoordelingen)
Customer self-service software that enables you to manage both online content & correspondence through a single process. Customer self-service software that enables you to manage both online content & correspondence through a single process.

door Kapta

(0 beoordelingen)
Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success. Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.

door ServiceSource

(0 beoordelingen)
Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it. Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it.

door Pegasystems

(0 beoordelingen)
Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

door Strikedeck

(0 beoordelingen)
Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools. Customer success platform with real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

door Boostopia

(0 beoordelingen)
Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.

door eatNgage

(0 beoordelingen)
eatNgage facilitates remote business lunch meetings with your prospects or clients through smart automated invitation pages. Providing an all inclusive platform with features like: - One click meeting scheduling synced with your calendar - Campaign management - Invitation tracking - Automated reminders - Real Time notifications - Local Meal delivery - Restaurant E cards - Video Conference - Outlook & Gmail Plugins - Integrations to Marketing Automation - CRM Integration A solution facilitating remote business lunch meetings with your prospects or clients through smart automated invitation pages.

door CustomerSuccessBox

(0 beoordelingen)
An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.

door Lymbyc

(0 beoordelingen)
Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time

door Bouncezap

(0 beoordelingen)
A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.

door seampl

(0 beoordelingen)
SnapCall replaces all the phone numbers of your website and app with smart calls buttons. It's a smarter way to handle your phone support, focusing it on high value clients and conversations only. SnapCall reduces your phone requests by filtering inbound calls according to specificcriteria, allowing you to get pre-qualified calls full withdataabout the customer and its journey. Reduce your inbound calls by focusing only on high value clients and conversations. Web calls with data.

door Croosing

(0 beoordelingen)
Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.

door Vitally

(0 beoordelingen)
From subscription analytics to customer success, Vitally provides B2B SaaS companies with a platform to convert trials, measure & grow MRR, reduce churn, and build more successful customers. With Vitally, you no longer need multiple tools just to track your subscription KPIs, trials, and address Customer Success. By unifying your product usage and subscription data, combined with powerful metrics & alerts, we help you tackle churn and build a growing, successful B2B SaaS company. Analytics-focused platform for B2B SaaS companies to measure & optimize trial conversions, subscriptions, and customer success.

door Churnly Technologies

(0 beoordelingen)
Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.

door INES CRM

(0 beoordelingen)
A suite of CRM solutions designed to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company. CRM solutions built to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company.

door ConfirmKit

(0 beoordelingen)
User research and customer development platform that helps companies of all sizes to learn from their users. User research and customer development platform that helps companies of all sizes to learn from their users.

door sensedata

(0 beoordelingen)
Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps! Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps!

door Success4

(0 beoordelingen)
AI driven customer success management with built in customer success scores. AI driven customer success management with built in customer success scores.

door Weav

(0 beoordelingen)
Weav combats churn uniquely in multiple ways, rather than just from one angle. It's 100% automated and provides the tools you need to fight churn on the fly. Weav helps customers stay with in-app detours to prevent cancels, predicting when they cancel, recover failed payments and more. It's important to understand churn is a symptom of something bigger. The faster you understand why your customers cancel, the sooner you can get to fixing it. Stop trying to fix the sink when the well. Keep the customers you've earned. With our automated features, Weav offers detours to prevent cancels, recovers payments & more.

door ThoughtWoot

(0 beoordelingen)
Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget. Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget.

door SmartKarrot

(0 beoordelingen)
SmartKarrot is a comprehensive Customer Success Platform that helps subscription businesses (apps, on-premise and SaaS products) to reduce churn and increase LTV. The platform provides product intelligence, account health monitoring and an extensive set of automated actions - In app messaging, notifications, pulse feedback, incentives etc. Manage customer touchpoints, drive adoption, increase revenue and more with SmartKarrot! Product Intelligence + Account Health Monitoring + Automated Actions. One integrated platform.

door DecisionLink

(0 beoordelingen)
Software platform that differentiates cost analysis with projected impact reports. Software platform that differentiates cost analysis with projected impact reports.