Waarom Capterra gratis is

door Freshworks

(8 beoordelingen)
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Natero helpt beheerders van klantensucces om verloop te voorkomen, uitbreiding van accounts te vergroten en met gemak meer klanten te beheren. Natero is de enige oplossing voor klantensucces die voorspellende analyses, klantintelligentie en workflowbeheer combineert in een uniform platform. Deze unieke gegevensgestuurde benadering stelt B2B-softwareleveranciers in staat om klantensucces proactief te beheren en de levensduurwaarde van klanten te maximaliseren. Meer informatie over Natero Krachtig platform voor klantensuccesbeheer voor B2B SaaS. Meer informatie over Natero
Zoho Desk is een webgebaseerde klantenservicetoepassing die je bedrijf helpt om sterkere relaties met klanten op te bouwen. Met Zoho Desk worden vertegenwoordigers productiever, worden managers invloedrijker en krijgen klanten meer mogelijkheden. Het is aanpasbaar, gemakkelijk te gebruiken en betaalbaar. Zoho Desk maakt deel uit van een 30-delig pakket bedrijfssoftware en geeft je de kracht om klantenservice centraal te stellen in je bedrijf. Meer informatie over Zoho Desk Stel klantenservice centraal in je bedrijf. Maak vertegenwoordigers productiever, managers invloedrijker en geef klanten meer mogelijkheden. Meer informatie over Zoho Desk
De klantenservicesoftware van HubSpot maakt het eenvoudig om klanten te beheren en contact met hen te leggen. Met dit platform krijg je het volgende: een helpdesk die is ontworpen om te zorgen dat jij goed georganiseerd blijft en je klanten succesvol zijn; een kennisbank, een proactieve oplossing waarmee klanten zichzelf kunnen helpen; feedback, enquêtes en inzichten van klanten die zijn ontworpen zodat jij een vinger aan de pols van klanttevredenheid kunt houden; en tot slot rapportage en automatisering binnen alle tools om te helpen bij het opschalen en verbeteren van positieve resultaten. Meer informatie over HubSpot Service Hub Hou je team georganiseerd, ontwerp proactieve klantoplossingen en hou de tevredenheid van je klanten in de gaten met HubSpot Service Hub. Meer informatie over HubSpot Service Hub
LiveAgent is de meest en best beoordeelde helpdesksoftware voor het MKB. Bedrijven zoals BMW, Yamaha, Huawei, Orange of Forbesfone gebruiken LiveAgent om een geweldige klantervaring te leveren aan 150 miljoen eindgebruikers wereldwijd. Sluit ze bij hen aan en behaal een concurrentievoordeel. Begin met een proefperiode van 14 dagen, geen creditcard nodig en geen contracten. LiveAgent is functierijke multichannel helpdesksoftware met meer dan 170 helpdeskfuncties, waaronder live chat... Meer informatie over LiveAgent Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent. Meer informatie over LiveAgent
Front is de software voor klantsucces die tevreden klanten en tevreden teams oplevert. Met Front kun je al je klantgesprekken op één plek beheren: e-mailen, e-mailgroepen zoals [email protected], sms-berichten, live-chats en meer. Open Salesforce- of CRM-gegevens rechtstreeks in je inbox, zodat je de vereiste context hebt om te kunnen antwoorden en je apps onmiddellijk up-to-date blijven. Geef gepersonaliseerde antwoorden met e-mailsjablonen en samenvoegingsbewerkingen. Meer informatie over Front App Front is de software voor klantsucces die e-mail, groepsmail zoals [email protected], sms-berichten, live-chats en meer in één inbox bijeen brengt. Meer informatie over Front App
CloudTalk is een telefoonsysteem dat binnen een paar minuten klaar is voor gebruik. Dit bedrijf heeft al met meer dan 1000 klanten gewerkt van bedrijven zoals DHL, Electronic Star, Yves Rocher, Karcher en vele anderen. Vereenvoudig het leven van je verkoop- en klantondersteuningsteams met meer dan 40 geavanceerde belfuncties. Verbeter de communicatie met prospects dankzij de integratie met je bestaande helpdesk, CRM en e-commercesystemen zoals Helpscout, Pipedrive of Shopify. Ga aan de slag met een GRATIS proefperiode van 14 dagen. Meer informatie over CloudTalk CloudTalk is een cloudgebaseerd telefoonsysteem voor ondersteunings- en verkoopteams. Dit platform maakt bellen eenvoudig en leuk! Ontvang je GRATIS proefversie vandaag nog! Meer informatie over CloudTalk
EngageBay is eenvoudige, betaalbare, alles-in-één CRM-software voor marketing en sales waarmee kleine bedrijven en startups webbezoekers kunnen werven, betrekken, koesteren en omzetten in tevreden klanten. De klantenservicesoftware van EngageBay maakt het gemakkelijk om klantproblemen op te lossen en zorgt dat agenten productiever worden, managers meer impact hebben en klanten gemachtigd zijn om meer te doen – allemaal vanaf één gebruiksvriendelijk platform. Meer informatie over EngageBay EngageBay biedt eenvoudige, betaalbare alles-in-één marketingsoftware om leads te verwerven, betrokken te maken, te onderhouden en af te sluiten. Meer informatie over EngageBay
Zendesk bouwt software voor succesverhalen van klanten, voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Meer informatie over Zendesk Zendesk bouwt software voor succesverhalen van klanten, voor betere klantenrelaties. Meer informatie over Zendesk
Dit krachtige platform is speciaal ontwikkeld om disparate klantengegevens uit meerdere bronnen om te zetten in inzichten en acties die meetbare bedrijfsresultaten voor jouw klanten genereren. De toepassingen van Gainsight helpen je om de resultaten van je klanten programmatisch te verbeteren over al je klantensegmenten. De toepassingen bestaan uit inzichten, feedback, samenwerking, betrokkenheid en resultaten. Meer informatie over Gainsight CS Gainight vertaalt datapunten naar een bruikbare strategie voor klantensucces, waardoor je je klantenretentie kunt verhogen en de omzet kunt vergroten. Meer informatie over Gainsight CS

door CustomerFirst Now

(0 beoordelingen)
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De Customer Journey Mapping Innovation Award voor 2018 werd uitgereikt aan CFN Insight, het toonaangevende platform voor trajectmapping om bedrijven te helpen bij het volgen, beheren en verbeteren van het klantentraject. CX is bezig de belangrijkste merkdifferentiator en indicator voor langdurig bedrijfssucces te worden. Naast eenvoudige trajectmaps helpt CFN Insight bedrijven bij het identificeren, prioriteren, beheren en uitvoeren van de meest impactvolle acties die bedrijven helpen om marktleidende ervaringen en verbeterde financiële resultaten te leveren. Meer informatie over CFN Insight Helpt je een geweldige klantervaring te leveren door visualisering van klanttrajecten, teamsamenwerking en krachtige rapportage. Meer informatie over CFN Insight
Bitrix24 het populairste GRATIS platform voor klantensucces en klantrelatiebeheer dat wereldwijd door 4 miljoen bedrijven wordt gebruikt. Het is beschikbaar in de cloud en als lokale versie met open source-code toegang. Onbeperkt aantal leads, deals, contacten, bedrijven, offertes, facturen en afspraakplanning. Het gratis plan wordt ook geleverd met e-mailmarketing en telefonie. Geavanceerde versies hebben verkoop- en marketing automation, bulk-sms, campagnebeheer en ondersteuning voor meerdere pijplijnen. Beschikbaar in 12 verschillende talen. Meer informatie over Bitrix24 Bitrix24 het gratis platform voor klantensucces en klantrelatiebeheer dat wereldwijd door 4 miljoen bedrijven wordt gebruikt. Cloud/open source. Meer informatie over Bitrix24
Pipefy is dé troef die de meest efficiëntie klantenteams kunnen spelen om klanttevredenheid en behoud van klanten te garanderen. Al vanaf het begin stroomlijnt Pipefy alle stappen die nieuwe klanten moeten doorlopen om succesvol te kunnen onboarden. En wanneer ze klaar zijn om met jou in zee te gaan, kun je het vereenvoudigen door alle verzoeken voor klantenondersteuning te centraliseren op één plek en de dienstverleningsstroom te standaardiseren. Pipefy heeft wereldwijd meer dan 50.000 gebruikers en wordt vertrouwd door bedrijven zoals IBM, ABInBev en Capgemini. Meer informatie over Pipefy Onboard en ondersteun al je klanten op één plek met Pipefy, het werkmanagement-platform voor klantenteams. Meer informatie over Pipefy
Het platform met succesverhalen van klanten van Custify is ontworpen voor B2B SaaS-bedrijven en stelt ze in staat hun churn te verminderen en de Customer Lifetime Value te verhogen. Naast inzichten in het gebruik van het product, verzamelt het ook gegevens van verschillende systemen, zoals CRM, ondersteuning of facturering en presenteert het alle relevante KPI's voor succesverhalen van klanten en klantinteracties in een gemakkelijk te begrijpen dashboard. Voor low-touch workflows is er ook een geavanceerde automatiseringsmotor ingebouwd. Meer informatie over Custify Custify is ontworpen voor B2B SaaS-bedrijven en stelt ze in staat hun churn te verminderen en de klantlevensduur te verhogen. Meer informatie over Custify
Agile CRM-klantensuccessoftware - Zorg voor een superieure klantenservice en hou klanten tevreden op de lange termijn. Met Agile CRM kunnen bedrijven een persoonlijkere klantervaring bieden. Met een groot aantal krachtige helpdeskautomatiseringsfuncties binnen handbereik, zul je je klanten beter begrijpen zodat je er altijd bent om te helpen wanneer zij je het meest nodig hebben. Meer informatie over Agile CRM Agile CRM is een complete verkoop-, marketing- en servicesuite ontworpen zodat MKB-bedrijven kunnen verkopen zoals de Fortune 500. Meer informatie over Agile CRM
Copper (voorheen ProsperWorks CRM) is de meest populaire CRM voor klantensucces voor G Suite-gebruikers. Copper CRM integreert naadloos met G Suite, elimineert handmatige gegevensinvoer en is supereenvoudig in het gebruik. Als je Gmail kunt gebruiken, dan weet je al hoe je Copper moet gebruiken. Sluit je aan bij de meer dan 12.000 klanten die Copper heel graag gebruiken en begin vandaag nog meer te verkopen met de CRM die teams graag gebruiken. Focus met Copper en Google op relaties en niet op dossiers. De enige CRM die is ontworpen voor, gebruikt door en wordt aanbevolen door Google.
Create a culture of continuous feedback. Automatically collect feedback from every customer at any point in the customer journey on any channel (email, web, SMS). Empower every team member with the feedback they need to make every experience great. Automate customer reviews, referrals, and retention. Use workflows to automate acts of advocacy like online reviews and case studies. Boost retention by automating follow up with at-risk accounts. AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using NPS.

door Preferred Market Solutions

(78 beoordelingen)
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Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more!
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer loyalty + create advocates by getting them to recommend you to all their friends via online reviews. Like referrals only 1000x better. See who your biggest fans are + identify and nurture opportunities for repeat business & upsells. No contracts, 14-day free trial, then just $75/month. ----> Learn more at get.nicejob.co <---- ----> The easiest way to increase customer loyalty + create advocates. Identify & nurture repeat sales opportunities. Try it free!
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.
The Value Management Office (VMO) from Ecosystems has a primary goal: to empower sales and marketing professionals to convey the unique benefits and value of their products and services to customers, with quantified insight, research, and analysis. Our software platform promotes interactive conversations for improving the performance of your marketing, sales, and customer success teams. The Value Management Office (VMO) empowers sales and marketing professionals to convey the unique value of their products and services.
SurveyMonkey CX is a turn-key NPS solution with robust features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share NPS insights with your team using custom reports, data exporting, and integrations. The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX.
UXPressia is an online tool for customer journey mapping, creating personas and impact maps. It is an optimal balance between sticker-and table-based solutions with an intuitive drag and drop interface and plenty of customizable features. With UXPressia you will design and deliver an exceptional experience to your customers. Visualize your customer journeys, create personas, analyze touchpoints in multi-channel interactions and invite collaborators to map together and share journeys online! An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.
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Give your customers the experience they deserve with interactive online training programs. Guide your customers with learner paths and recommended content and take them down the path to success. With the Thought Industries learning platform, you're able to build unique client training experiences for each client and distribute training materials at scale. Offer moment-of-need learning by embedding your training into your software to provide help where your clients most need it. The Thought Industries platform helps companies onboard, train, and certify customers with engaging online learning.

door Liveoak Technologies

(33 beoordelingen)
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Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that allows large companies to do business in a virtual context. Liveoak Technologies. We get virtual business done.
Je kunt je klantensucces opschalen zonder meer ondersteunend personeel in dienst te hoeven nemen. Elevio is een self-serviceplatform dat het klanten gemakkelijk maakt om de juiste ondersteuningscontent te krijgen, waar en wanneer ze het nodig hebben. Dit betekent dat je de retentie- en conversiepercentages kunt verhogen en de ondersteuningswerklast kunt verlagen. Het product integreert zelfs met andere ondersteuningstools voor een naadloze, alles-in-één klantervaring. Volg het voorbeeld van meer dan 500 bedrijven zoals Atlassian, Heap, Adroll en Dell, die Elevio gebruiken om klanten te helpen slagen. Elevio is een self-serviceplatform waarmee je moeiteloos je klantensucces kunt opschalen zonder meer ondersteunend personeel in dienst te hoeven nemen.
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices. Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services
The Intellum platform provides all of the tools a company needs to create, manage, track, improve and scale highly-personalized learning experiences to large customer, partner, and employee audiences. Easily combine learning, knowledgebase, customer success, support, sales, and marketing initiatives into a single destination. Utilize engagement tactics like notifications, recommendations, certifications, mobile, chat, and gamification to create the ultimate learning experience for your users. Intellum helps large brands and fast-moving companies increase revenue and decrease support costs through education.
Get your customers onboard faster. Easily and automatically spin up repeatable projects when your Salesforce Opportunity is Won. Your project outline is automatically created from templates mapped to Opportunity type, or the products on your Opportunity. Adjust the plan in the rich drag-and-drop Gantt view. Set a baseline to track progress against a commitment. Then share the plan with the customer. Taskfeed is built and runs on the Salesforce platform. Cloud-based customer on boarding solution that assists firms with customer segmentation, task scheduling and customized reporting.
Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling. Acquires flexible and scalable software suite meets the customer service and support needs of any business on any device. Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.
For founders and executives of recurring revenue businesses who value absolutely accurate metrics, ProfitWell provides industry standard subscription financial metrics for free that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is a free turnkey solution that powers financial reporting for over five thousand SaaS and subscription companies.

door Bracket Labs

(17 beoordelingen)
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TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce. TaskRay helps businesses onboard customers faster and more efficiently. TaskRay's templating and automation functions help high tech, SaaS, Wealth Management, Manufacturing, and Franchising businesses build systems that scale - whether they have 100 customers or 10,000 customers. And, TaskRay also functions wonderfully as a full-suite project management solution. TaskRay is an enterprise-class solution for onboarding customers at scale in Salesforce.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.
Skilljar is the leading training platform purpose-built for external education. Our enterprise-grade platform gives you all the tools you need to onboard, engage, and retain customers at scale. Skilljar enables your Customer Success teams by helping you scale your training program and proactively educate customers and partners. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.
Customer Success - powered by being in the know. Next level visibility on customer activity spanning your organisation's people, processes and systems. Easily see the whole picture and act on what matters most. View a timeline of all customer activity right in your Outlook inbox. Activity could include emails, calls, tasks, notes and data flowing in from any of your existing systems: your sales, marketing, customer support systems and more. AppsForOps Timeline is a game changing Customer Success software platform.
Starred zorgt voor betere feedback voor iedereen, en op een menselijke schaal. Als dé feedbackoplossing waarbij de respondent voorop staat, versterkt de oplossing gesprekken tussen bedrijven en hun klanten. Daarnaast voorziet het hen van bruikbare inzichten tijdens hun klantentraject. Met toonaangevende merken als Deliveroo, Heineken en Spotify die de oplossing al gebruiken om feedback tot leven te brengen, ziet de weg naar betere feedback er goed uit. Starred creëert feedbacksoftware die de respondent voorop plaatst en bedrijven helpt te slagen door middel van bruikbare inzichten.
Knowledge Center is the leading knowledge management platform for contact centers. We help your customer facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service. Dealing with the sheer volume of information is harder than actually finding it. How can so many answers be at our fingertips except when we contact customer service? Our goal is to make customer service as simple as a Google search. Knowledge Center centralizes your company's knowledge and enables agents to provide quick, accurate and up-to-date support information.
Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand user behaviour, create best practice workflows & automate time-sapping tasks. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality & features you would expect in a modern CS Platform. The difference is in the design, usability & speed to implement. Customer success platform that helps bring all customer data together in one place to understand user behavior & improve interactions.
Volg de gezondheid van je klanten in realtime om de conversieratio te verhogen en verloop te verminderen. Salesmachine beheert de levenscyclus van je klanten met waarschuwingen, meldingen voor je team en e-mailreeksen om de onboarding, proefversie, upsell en het verlooprisico te volgen. Salesmachine bewaakt de gezondheid en activiteiten van je klanten, zodat jij je op het juiste moment op de juiste klanten kunt concentreren.
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ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for "Best Customer Success Management Solution" as well as being selected to the Red Herring Top 100. ClientSuccess is a customer success software platform that helps SaaS companies retain and grow their customer base.
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SalesDirector.ai is a conversational AI assistant that gives leaders the complete revenue picture and helps build a salesforce that scales. Turn your team into a repeatable sales machine with AI-assisted deal coaching and insights. Get instant visibility into every opportunity, account and lead with automated data entry and AI-enhanced insights. Increase forecast accuracy and eliminate end-of-quarter surprises. AI-based Sales Forecasting, Pipeline Management, Deal Inspection & Sales Coaching Software for Enterprise Teams
Use SmartKarrot to effectively reduce churn, cause up-sell and generate CSM efficiencies of scale. Have your CSMs manage tasks, alerts and touchpoints through automated dashboards, monitor health scores and add value to customers through product monitoring dashboards: Heat Maps and Sankey Flows. Available in SaaS and Private Cloud versions. Trial sign-ups & promotional pricing currently ON! Use SmartKarrot to effectively reduce churn, cause up-sell, increase account expansion, and manage more customers with ease.
Vergroot het klantensucces en de klantenondersteuning zonder er zelf onder te lijden. Help zowel je meest waardevolle als freemium klanten met een schaalbaar self-serviceplatform van inSided. Benut een online community voor betere antwoorden, gebruik contextuele widgets om de juiste content op het juiste moment bij klanten te krijgen en bouw een kennisbank die nooit veroudert. Vergroot de retentie, productacceptatie, betrokkenheid en klantervaring en verlaag de totale kosten en inspanningen van je CSM's. Integraties. Schaal het klantensucces en de ondersteuning voor B2B-software door van je supportgebied een selfservice-ervaring te maken.
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.

door PUG Interactive

(6 beoordelingen)
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For large communities and enterprise applications, Picnic delivers the worlds most sophisticated gamification solutions. Created in 2008 by veteran video game designers, Picnic is the high-performance choice for driving community participation, recognition, loyalty and engagement. Features: adaptive quests, teams, PBL, milestones, levels, collaborative challenges, virtual goods, content challenges, social login, sharing, voting, enterprise integration hub, mini-games and more. Large community enterprise solution built by veteran video game designers. High-performance engagement, recognition, loyalty.
AppFollow biedt een holistische benadering van app-beheer die helpt om nieuwe zakelijke kansen te ontsluiten en marketing- en ondersteuningsteams handige tools geeft om inzichten te krijgen en klantenbinding te stimuleren. AppFollow omvat alle belangrijke gebieden, zoals prestatiemonitoring met realtime data, het volgen van concurrenten en benchmarks en optimalisatie van zoekwoorden. Het biedt beoordelingsbeheer, maakt integratie van helpdesks mogelijk en verbetert het teamwork. Een tool voor het traceren van mobiele apps om de gebruikerstevredenheid te vergroten, met ingebouwd beheer van beoordelingen om snel te kunnen reageren op klanten.

CXM

door Creedenz Solutions

(5 beoordelingen)
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CXM is a mid-market CRM+ platform that utilizes Adaptive Data Technology to provide a unified customer vision combined with the best-of-breed workflow automation and real-time visibility. The simplicity of CXM ensures that you spend more time doing what you do best, without sacrificing time or giving up control. CXM is the most flexible CRM systems on the market and gives you unlimited freedom in providing a tailored experience across all business functions. Available as SaaS or On-Premise. Dynamic and Flexible CRM+ solution that can adapted to meet your growing business needs faster and for less than all other vendors
Verishow is the sales enablement platform for modern sales teams. Simplify the sales process, present faster and improve performance. Built-in sales tools that remove the complexity of connecting prospect and salesperson with the content required to close a deal. VeriShow streamlines the entire sales process, from engagement to presentation and contract signing with click-to-connect omni-channel technology. VeriShow's sales technology provides everything a salesperson needs to connect, present and close with prospects online.
Armatic connects support and success teams with every department in the organization for improved customer insights. Customer success and support teams improve NPS scores with Armatic. Solve customer issues quickly! Do you need to issue a refund to a customer, but it requires approval from your success lead? No problem Armatic's workflow process allows for any type of approval rule to quickly resolve customer issues and involve your whole team. Armatic connects support and success teams with every department in the organization for improved customer insights.
Promoter.io is the most potent & comprehensive tool built to help small and medium businesses measure loyalty & customer sentiment using the Net Promoter Score (NPS). Our platform enables organic growth, customer insights, & understand customer drivers for CloudFlare, Gartner, Gusto, OutdoorVoices, and Lovepop Cards. Drive intelligent decisions across your entire organization with actionable customer feedback & data-driven insights. Get a free trial.
Kilterly is designed to reduce churn and optimize customer success management with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Kilterly simplifies customer success efforts through data-driven insight, alerts, and automated proactive communication tools.
UserIQ helps businesses realize the full value of customer success by equipping teams with the product analytics, customer insights, and user engagement tools needed to fight churn, grow their accounts, and align the entire business around users needs. Centered on customer success.
We help you see what your users are saying. Use visual product feedback to improve user experience and keep users coming back. When a user gets frustrated with an app or product, they usually just leave and dont come back. Vocally helps you avoid losing users by giving you visual feedback on how your users interact with your product. How does Vocally work? Embed the Vocally Widget in your app. Integrate your tools. Review product feedback. Make data-driven product improvements. Use visual product feedback to improve user experience and keep users coming back.

door MindTouch

(1 review)
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Customer management solution that enables businesses to create customer-engaging content through localization, interlinking & more. Customer management solution that enables businesses to create customer-engaging content through localization, interlinking & more.

door Akita

(1 review)
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Akita connects to 100+ of the leading SaaS tools building one unified view of your customer data. Ensure no customers fall through the cracks with Akita's customizable health scoring system. Define tasks and targets for each step of the customer journey. Keep customers on track to success with scheduled business reviews and "playbooks" - triggered by user behavior (good or bad). Slack notifications and a two-way Salesforce sync keep the entire organization in the loop. A full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customer base.

door SatisMeter

(1 review)
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SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. SatisMeter identifies unhappy customers in your web and mobile apps, or via email.

door CustomerGauge

(1 review)
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Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Enterprises turn to NGDATAs Intelligent Engagement Platform to uncover emerging opportunities in customer data and for the orchestration of hyper-relevant experiences. Through an intuitive UI, Marketers & business users gain unprecedented access to internal & external data and an AI-powered suite of capabilities to analyze, predict, and orchestrate dynamic 1:1 experiences across millions of customers in real-time. NGDATA's Intelligent Engagement Platform (IEP) delivers the most relevant real-time interactions in the world.
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Customers expect efficient support via multiple channels.The wait time for queries to be processed by sales staff, customer service and social media teams can lead to a loss of customers and business. Clickatell Touch is a live chat tool that enables you to unify your response teams across inbound channels for consistent, real-time messaging and on-demand customer service delivery. This scalable live chat solution requires will boost conversions and customer loyalty. Live omni-channel customer service chat solution that enables you to instantly resolve queries on web, social and mobile.
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SnapCall replaces all the phone numbers of your website and app with smart calls buttons. It's a smarter way to handle your phone support, focusing it on high value clients and conversations only. SnapCall reduces your phone requests by filtering inbound calls according to specificcriteria, allowing you to get pre-qualified calls full withdataabout the customer and its journey. Reduce your inbound calls by focusing only on high value clients and conversations. Web calls with data.

door Transversal

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Customer self-service software that enables you to manage both online content & correspondence through a single process. Customer self-service software that enables you to manage both online content & correspondence through a single process.

door Kapta

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Key account management platform that provides organizational mapping, collaboration with team members, custom playbooks and templates for your customer success. Customer success software that provides organizational mapping, collaboration with team members, custom playbooks and templates.

door ServiceSource

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Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it. Predictive analytics solution for monitoring customers and identifying risks of churn and the best time to intervene to prevent it.

door Pegasystems

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Pega Customer Service anticipates customer needs, connects customers to the right people and systems, and automates or intelligently guides each step of your interactions, so you can rapidly and continuously evolve your customer service experience. Pega Customer Service allows the enterprise to anticipate needs and deliver a personalized service experience for every customer.

door Strikedeck

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Strikedeck's CS platform equips CSMs with the tools to create a customer-centric culture, effectively forecast renewals, identify upsell/cross-sell opportunities, and monitor customer health. Strikedeck's CS platform enables real-time customer segmentation and prioritization, playbooks, and customer success planning tools.

door Boostopia

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Combine all of your customer data so you can manage your support team without guessing or ugly spreadsheets. We help you easily identify and act on the biggest opportunities to increase team productivity, make customers happier, and help your business grow. Improving the customer experience and turning support into a revenue-generating channel for B2C companies.

door Vizolution

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SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs. SaaS solution that streamlines complex customer journeys by removing the need for paper, improving compliance, and reducing costs.

door CustomerSuccessBox

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An Actionable Customer Success Platform for B2B SaaS businesses, CustomerSuccessBox enables every Customer Success Manager to manage hundreds of accounts while growing a multi million dollar portfolio. We want to lower the cost of extending success programs. Thereby enabling customers even with lower ARPA or ACV to enjoy the benefits of a success program. Actionable customer success platform for B2B SaaS. Drive product adoption, reduce churn, manage CSM portfolio, increase LTV & more.

door Lymbyc

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Lymbyc enables organizations to undertake data discovery and predictive insight generation through a proprietary NLP based querying language that harnesses Artificial Intelligence, thus helping them to take strategic decisions in real-time across enterprise and consumer spaces. It helps improve decision-making in organizations by curating embedded intelligence across all data sources, while tackling enormous amounts of data, organizational silos and information complexity World's first Virtual Analyst that is available to business users 24*7 and can answer simple/complex data related queries in real time

door Bouncezap

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A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes. A tool that records user session on the browser on client's website. This helps further product improvement and for analysis purposes.

door Croosing

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Croosing is solving a pain as old as the Internet: Controlling the funnel within your own digital assets. Introducing the ground-breaking SUPERLINK technology for autonomous browsing, Croosing enable website owners to design, automate and execute the best scenarios for their clients across their website, from entry point to the destination goal. Ensure clients satisfaction and achieve your business objectives - by executing the best scenarios across your website.

door Vitally

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Vitally allows customer-centric teams to provide the best possible customer experience. We provide your team with 360 customer profiles, insanely flexible health scoring & reporting, and best-in-class automation - wrapped in a beautiful UI every team member will love using. With access to enriched customer data, proactive alerting of at-risk & upsell accounts, and automated engagement with in-need customers, Vitally helps 10x the impact of every team member & eliminate churn. Provide your customers with the best possible customer experience

door Churnly Technologies

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Artificial Intelligence that predicts which customers you'll lose, and why. Artificial Intelligence that predicts which customers you'll lose, and why.

door INES CRM

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A suite of CRM solutions designed to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company. CRM solutions built to increase sales, optimize customer service, improve marketing performance, and manage contacts of your company.

door ConfirmKit

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User research and customer development platform that helps companies of all sizes to learn from their users. User research and customer development platform that helps companies of all sizes to learn from their users.

door sensedata

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Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps! Customer success is inherently valuable to your companies growth. Help make it easy for both your customers and your reps!

door Success4

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AI driven customer success management with built in customer success scores. AI driven customer success management with built in customer success scores.

door Weav

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Weav combats churn uniquely in multiple ways, rather than just from one angle. It's 100% automated and provides the tools you need to fight churn on the fly. Weav helps customers stay with in-app detours to prevent cancels, predicting when they cancel, recover failed payments and more. It's important to understand churn is a symptom of something bigger. The faster you understand why your customers cancel, the sooner you can get to fixing it. Stop trying to fix the sink when the well. Keep the customers you've earned. With our automated features, Weav offers detours to prevent cancels, recovers payments & more.

door ThoughtWoot

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Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget. Platform to send NPS surveys and measure your customer' happiness via an easy to install in-product widget.

door DecisionLink

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Software platform that differentiates cost analysis with projected impact reports. Software platform that differentiates cost analysis with projected impact reports.

door Uptick Labs

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Dont just meet your sales and customer success goals. Exceed them. Dont just meet your sales and customer success goals. Exceed them.

door Brightback

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Brightback helps save and retain customers, automatically trigger customer-saving workflows and provide insights on where you need to improve. Brightback helps companies grow revenue by engaging with and saving customers at the point of cancel.

door Incursu

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Plug and play automatic insights to make smarter and faster decisions about customer behavior in your SaaS product. Plug and play automatic insights to make smarter and faster decisions about customer behavior in your SaaS product.

door Sensorio

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Revolutionize your approach to customer success, service and advocacy with an integrated environment for customer-focused teams. Revolutionize your approach to customer success, service and advocacy with an integrated environment for customer-focused teams.

door Tenstars

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Account recovery at scale, pre & post churning. Recover accounts through automatic flows and actions when they start their exit funnel. Account recovery at scale, pre & post churning. Recover accounts through automatic flows and actions when they start their exit funnel.