ITSM-software

Gebruik Capterra in Nederland om de beste ITSM-software voor je bedrijf te vinden.

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Freshservice is een online ITSM-oplossing met een unieke aanpak. Het biedt een verfrissende gebruikerservaring bovenop krachtige mogelijkheden voor ticketing- en middelenbeheer en is de meest gebruiksvriendelijke app op dit gebied. Naast kernfuncties zoals beheer van incidenten, problemen, veranderingen, vrijgave en bedrijfsmiddelen, kun je met Freshservice ook je kennisbank in de cloud zetten. Meer informatie over Freshservice Online ITSM-servicedesk met beheer van incidenten, problemen, veranderingen, vrijgave en bedrijfsmiddelen, naast krachtige ticketing en automatisering. Meer informatie over Freshservice
Het remote monitoring- en beheerplatform van SolarWinds RMM® is ontworpen om het beheren, onderhouden en beschermen van IT-middelen eenvoudig te maken voor IT-serviceproviders en interne IT-professionals. Via een webgebaseerd dashboard krijg je toegang tot beveiligingsfuncties, zoals antivirus, patchbeheer, e-mailbeveiliging en geïntegreerde back-up, met sleep–en-neerzetautomatisering waarvoor je geen scripttaal hoeft te leren. Kortom, RMM is gebouwd om efficiëntie te bieden en met jou mee te groeien. Meer informatie over SolarWinds RMM SolarWinds RMM® is een remote monitoring- en beheerplatform dat ontworpen is om het beheren, onderhouden en beschermen van IT-middelen eenvoudig te maken. Meer informatie over SolarWinds RMM
SysAid's bekroonde ITSM bevat alles wat je nodig hebt voor effectief IT-servicebeheer (ITSM) in één enkele ITIL-uitgelijnde oplossing. De ITSM van SysAid omvat een krachtige beheersmodule voor incident- en serviceaanvragen plus andere kernactiviteiten van ITIL, zoals probleembeheer en verandermanagement. Er zijn mogelijkheden inbegrepen voor activabeheer, samen met moderne must-haves voor IT-support zoals een zelfbedieningsportal voor eindgebruikers. Download vandaag nog een gratis proefversie of neem contact op om te zien wat SysAid voor jou kan betekenen. Meer informatie over SysAid Beheer moeiteloos al je ITSM-activiteiten met een bewezen IT-oplossing. Je vindt alle benodigdheden in één dashboard. Meer informatie over SysAid
Atera is een cloudgebaseerd IT-beheerplatform dat een alles-in-één oplossing biedt voor MSP's en IT-ondersteunend personeel. Atera biedt RMM, PSA en helpdesk en externe toegang in één krachtige oplossing. Het innovatieve platform van Atera is eenvoudig in gebruik, waardoor je het snel onder de knie krijgt. Het disruptieve prijsmodel van Atera stelt gebruikers in staat om per technicus te betalen met onbeperkte aantallen agents, en zo transparante en voorspelbare prijzen te bieden. Atera biedt een gratis proefperiode van 30 dagen, dus meld je nu aan en begin meteen! Meer informatie over Atera Remote Monitoring Management (RMM), Professional Services Automation (PSA) en bediening op afstand: het allerbeste van IT op één plek. Meer informatie over Atera
Ontdek zelf waarom duizenden MSP's die op zoek zijn naar meer winstgevendheid, en kleine IT-afdelingen die meer moeten doen met minder, Kaseya VSA ITSM-software gebruiken om het IT-management te automatiseren. Met de oplossingen van Kaseya kunnen organisaties hun gehele infrastructuur en IT-activiteiten beheren, inclusief cloudgebaseerde, lokale, hybride, gevirtualiseerde en gedistribueerde omgevingen, allemaal vanaf één plek. Start je gratis proefversie om proactief je IT-middelen en toepassingen op afstand, eenvoudig en efficiënt te beheren en te controleren. Meer informatie over Kaseya VSA Duizenden MSP's en kleine IT-afdelingen gebruiken Kaseya VSA ITSM-software om IT te automatiseren. Begin vandaag nog met de gratis proefperiode. Meer informatie over Kaseya VSA
NetHelpDesk is een in het VK gevestigd bedrijf dat ITIL-conforme ITSM-software biedt die op locatie of in de cloud kan worden geïnstalleerd. Met behulp van meer dan 20 jaar ervaring is NetHelpDesk ontwikkeld om een veelzijdige applicatie te bieden met een eenvoudig te gebruiken interface. Kenmerken omvatten: incident-, probleem- en verandermanagement, activabeheer, CMDB, servicecatalogus, telefonie-integratie, mobiele apps. Meer informatie over NetHelpDesk NetHelpDesk is een in het VK gevestigd bedrijf dat ITIL-conforme ITSM-software biedt die op locatie of in de cloud kan worden geïnstalleerd. Meer informatie over NetHelpDesk
Accelo combineert de belangrijkste behoeften van een CRM, projectplanning, contracten, servicetickets en meer in één platform voor kleine tot middelgrote IT-servicebedrijven. Met ondersteuning voor zowel traditionele als flexibele methodes voor bedrijfsvoering kun je moeiteloos werk toewijzen, de voortgang volgen en in realtime budgetten en winstgevendheid bekijken. Bespaar tijd door het automatiseren en verkrijgen van zicht op de prestaties van je gehele IT-servicebedrijf, vanaf een prospect tot het sluiten van het project. Meer informatie over Accelo Accelo is een end-to-end hulpmiddel voor verkoop, ticketing en projectmanagement, speciaal gebouwd voor IT-consultants en MSP's. Meer informatie over Accelo
Het is voor elke organisatie belangrijk om een hoog niveau van klantenservice te bereiken bij het beheren van complexe IT-activiteiten. Daarom is Alloy Navigator's intuïtieve en collaboratieve IT Service Management-oplossing ontworpen: het integreert op transparante wijze met de flexibele pracht van een intelligente workflow, inzichtelijke dashboards en weergaven ter plekke. Alloy Navigator is gecombineerd met krachtige Asset Management-tools en is de complete oplossing voor IT-beheer. Meer informatie over Alloy Navigator Alloy Navigator is een oplossing die prachtig is ontworpen voor echte klanten, gecreëerd door echte IT-mensen zoals jij. Meer informatie over Alloy Navigator
Vision Helpdesk's Service Desk biedt door PINKVerify gecertificeerde helpdesksoftware voor ITIL ITSM en klachtenbeheer. De Service Desk-tool van Vision Helpdesk biedt functies zoals activabeheer, beheer van incident, probleem, verandering, vrijgave en implementatie, serviceverzoek, servicecatalogus, financieel beheer, product- en leveranciersbeheer en meer. Vision Helpdesk wordt al sinds 2007 vertrouwd door meer dan 15.000 bedrijven over de hele wereld. Meer informatie over Vision Helpdesk Vision Helpdesk's Service Desk biedt door PINKVerify gecertificeerde helpdesksoftware voor ITIL ITSM en klachtenbeheer. Meer informatie over Vision Helpdesk
Oplossing voor ITIL-servicebeheer. PinkVERIFY toegekend voor 10 processen. IncidentMonitor is een kant-en-klaar framework voor servicebeheer met meerdere gratis processjablonen. De toepassing biedt functies op Enterprise-niveau tegen een lage MKB-prijs. Alle processen kunnen eenvoudig worden aangepast met behulp van de grafische workflow en de slimme servicecatalogusontwerper. Er is geen codering nodig om de meest geavanceerde workflows en webformulieren te creëren. Er kunnen een onbeperkt aantal processen naast elkaar worden uitgevoerd, waardoor een daadwerkelijk gedeeld servicecentrum wordt gecreëerd. Meer informatie over IncidentMonitor Enterprise ITIL-servicedeskoplossing voor een lage MKB-prijs. Geavanceerd en rijk aan functies. GRATIS ITIL processjablonen beschikbaar. Meer informatie over IncidentMonitor
De service van bpm'online is een cloudapplicatie met kant-en-klare processen voor servicebeheer over de gehele cyclus. De beste keuze voor middelgrote en grote bedrijven die service van hoge kwaliteit willen bieden over meerdere communicatiekanalen. De uitgebreide verzameling kant-en-klare processen maken het mogelijk om klantverzoeken te beheren en servicetaken te automatiseren door vooraf gedefinieerde processen te volgen voor uitstekende klantenservice. Meer informatie over bpm'online service Intelligent platform voor servicebeheer om het leveren van service te versnellen en te zorgen voor tevreden klanten. Meer informatie over bpm'online service
Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare diensten, waarmee ontwikkelings- en operationele teams kunnen inplannen voor serviceonderbrekingen en de controle kunnen behouden tijdens incidenten. Met meer dan 200 diepgaande integraties en een zeer flexibel regelsysteem, worden met Opsgenie waarschuwingen gecentraliseerd, worden de juiste mensen op de hoogte gesteld en kunnen ze snel actie ondernemen. Opsgenie houdt alle activiteiten bij en biedt bruikbare inzichten om de productiviteit te verbeteren en doorlopend operationele efficiëntie te bevorderen. Meer informatie over Opsgenie Hoogst gewaardeerd: Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare ontwikkelings- en operationele diensten. Meer informatie over Opsgenie
ServiceDesk Plus MSP is webgebaseerde, voor ITIL geschikte helpdesksoftware die speciaal is ontworpen voor managed service providers. Deze alles-in-één ITSM-oplossing biedt een uitgebreide servicedesk met een gestroomlijnd ticketingsysteem; gecentraliseerde functies voor accountbeheer; ingebouwde modules voor het beheer van IT-middelen, problemen en veranderingen; besturing op afstand; geavanceerde rapportage en analyse; naadloze integraties met native en externe toepassingen; en nog veel meer. Meer informatie over ServiceDesk Plus MSP ServiceDesk Plus MSP is een voor ITIL geschikte servicedesk voor managed service providers met functies die zijn ontworpen op basis van best practices van ITSM. Meer informatie over ServiceDesk Plus MSP
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Meer informatie over ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Meer informatie over ServiceDesk Plus
Wrike is online werkbeheersoftware waarmee je team inkomende foutmeldingen stroomlijnt met ingebouwde formulieren, automatisch correcte teams toewijst en de voortgang bijhoudt op tijdlijnen of kanban-borden. Met Wrike kun je taken creëren en delegeren, deadlines bijhouden, je plannen visualiseren in het Gantt-diagram en rapporten delen. Wrike biedt ook geavanceerde functies, zoals aangepaste workflows, geavanceerde beveiliging, beperkte gegevenstoegang en meer. Perfect geschikt voor teams van meer dan 20 personen. Meer informatie over Wrike Met Wrike kun je binnenkomende aanvragen stroomlijnen, de voortgang van het werk volgen en IT-projecten beheren. Perfect geschikt voor teams van meer dan 20 personen. Meer informatie over Wrike
HarmonyPSA ondersteunt de volledige zakelijke levenscyclus, van het genereren van leads tot contractvernieuwing. Het is speciaal ontworpen en gebouwd voor software- en servicebedrijven en automatiseert bedrijfsfuncties op één platform, beschikbaar vanuit de cloud op elk apparaat. Meer informatie over HarmonyPSA PSA-hulpmiddelen van de volgende generatie. Compleet Professional Services Automation-pakket voor software- en servicesbedrijven. Meer informatie over HarmonyPSA
Mint Service Desk is een gratis krachtige tool die de functionaliteit van een servicedesk en middelenbeheer combineert in één. Het verschilt van andere helpdeskproviders door de aanpak van communicatie tussen medewerkers (die chatgericht is) en door de mogelijkheid om het op de infrastructuur van de klant te installeren zonder dat de klant een cloudgebaseerde service moet kopen. Belangrijkste kenmerken: - Flexibele structuur voor middelenbeheer - Ticketingsysteem geïntegreerd met middelenbeheer - E-mailintegratie - Aangepaste soorten tickets Meer informatie over Mint Service Desk Zeer flexibel platform voor service desk en middelenbeheer met een gebruiksvriendelijke manier om met potentiële klanten te chatten. Meer informatie over Mint Service Desk
Zendesk bouwt helpdesksoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.
mHelpDesk is the #1 easiest and most powerful solution for your IT services business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. The fastest, easiest, and highest value ITSM software to automate everything from first customer contact to getting paid.
Samanage is de IT-helpdesk met de meeste recensies en de best beoordeelde ITSM-oplossing. De servicedesk vereenvoudigt complexe taken, automatiseert de basistaken, en biedt een groot aantal meetwaarden, rapporten en configuraties zonder overweldigend te zijn. Met Samanage kun je moeiteloos het ITIL-framework volgen, bereik je snellere oplossingen voor tickets, verbeter je SLA's en verspil je minder tijd aan het steeds herhalen van dezelfde taak. Lever snellere en slimmere diensten en maak een eind aan het doorlopend blussen van vuurtjes. Bespaar kostbare tijd en sta jezelf toe om snellere en slimmere diensten te leveren met de ITSM-oplossing die de meeste recensies en de hoogste beoordelingen heeft.
Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now. Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective
Jira Service Desk is rated the #1 Most Popular and Affordable ITSM software. Built on Atlassian's Jira Software, Jira Service Desk has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian
Made for companies that sell, service, and support technology, ConnectWise Manage is the #1 business management platform worldwide. Today, more than 100,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. ConnectWise Manage helps you organize your business around one centralized system, so your organization can easily connect.
Vivantio offers leading, flexible service management software that meets the demands of any service teams across an organization without being cost- or growth-restrictive. Our platform is ideal for mid-size companies and smaller business with a growth trajectory across a multitude of industries. By centralizing service management operations, companies can reduce licensing costs, improve inter-departmental efficiencies, share knowledge and centralize management reporting. Web-based ITSM solution that provides service management through automated routing, alerts, interaction tracking and more.
With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences. Customer service is changing. Today, your customer expects to be recognized and understood as an individual, not a ticket. Unlike traditional helpdesks, Kayako connects the dots between your support channels, your customer's information, and your team. Kayako is used by over 130,000 customer support pros in businesses around the world, including Peugeot, NASA, and Fedex. Kayako - Live Chat Software made personal and simple to unify customer service across chat, social, email and phone.
Cherwell Service Management is een krachtige oplossing voor IT Service Management (ITSM) die IT-organisaties de flexibiliteit biedt die nodig is voor snelle configuratie, maatwerk, minimale overhead en moeiteloze upgrades met een fractie van de kosten en complexiteit van oudere oplossingen. Dankzij de codeloze architectuur kun je nieuwe functionaliteit toevoegen zonder een enkele regel code te wijzigen, eenvoudig integreren met toepassingen van derden en upgraden zonder dat je bang hoeft te zijn dat wat je hebt gebouwd ineens niet meer werkt. Een platformprovider van innovatief IT-servicemanagement en assetmanagement die de wereld van IT beter wil maken.
LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Rescue is built to serve teams of all sizes, from small helpdesks to the world's largest support organizations, and everyone in between. Rescue helps you provide technical support to your employees, your customers, or both, with a solution that is fast, reliable, flexible, and easy to use. Real-time remote control of a customer's computer over the web for help desks, support softwares, IT organizations, and more.
With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more. Web Help Desk® is a web-based ticketing, IT asset, knowledge, and change management software that is easy to use.
BMC Remedy IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Remedy IT Service Management and Remedy OnDemand are the most complete and capable IT service management for your enterprise. Radically redesigned to set a new standard for IT service management on-premises or in the cloud.
The BOSS Solutions Suite is a fully integrated ITIL based Service Desk/Help Desk and IT Asset Management solution available on-premise or on the cloud. It incorporates an award winning user-friendly interface and a powerful Service Catalog. BOSS has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support. Our solutions have helped organizations to improve overall efficiency and user satisfaction. The BOSS Solutions Suite is an award winning fully integrated ITSM solution available both on the Cloud and On-Premise.
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Intuitive web-based service desk software to manage, analyze, and automate your IT service support.
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. ITSM professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide the best possible service in a cost effective way. Request a demo today. Fully-managed service management suite that includes ticketing, workflow automation & notification for ITSM professionals.
NinjaRMM is an all-in-one IT service management platform with a robust set of features to help you design, plan, deliver, operate and control IT services. You can manage network devices including windows and mac endpoints, perform patching, access remotely, deploy and run antivirus scans, automate scripts across all devices, monitor website performance and more. Built on an easy and intuitive cloud-based platform, you can get up and running in 5 minutes, no servers required. NinjaRMM is the easiest, all-in-one remote IT service management and monitoring solution that IT professionals love.
PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty offers hundreds of native integrations with operations tools, as well as automated scheduling, advanced reporting, and guaranteed reliability. Cloud software that connects people, systems & data into a single view for visibility and actionable intelligence across operations.
ChangeGear by SunView Software delivers a robust ITSM solution for enterprise with advanced service management features, ITIL-based modules, an AI and machine learning platform, and more. Get everything you need to easily build, configure, automate, and deploy services for IT and beyond like incident management, problem, change, self-service, HR Onboarding, Facilities, and more. Get started quickly with out-of-the-box essentials. ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain.
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use ITSM software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides. ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently.
iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB, Assets, Knowledge, Workflows, and more. End users can submit requests for service, search for solutions, and view the status of their open incidents.
We offer cost effective, Multi-lingual (English, French, Spanish, Turkish & Arabic), Integrated IT Service Management, Governance & Risk Management and Help Desk solutions. With SMART Suite your organization will be up & running within days. A comprehensive IT Service Management Tool based on ITIL framework Streamlines IT operations by automating Service Operations such as Incidents, Service Requests, Problems, and Service Desk Function. Also includes modules for complete service lifecycle Customer Support, IT Service Management, Governance and Risk Compliance. We offer software for ITIL, COBIT, ISO 20000 and ISO 27001
Awarded "Best Overall Value" from Info-Tech Research Group for the 3rd year in a row, Agiloft provides the fastest time to value because it slashes the time to configure the solution to your requirements. We can customize it for you live during the demo -so you get a trial system that you can actually use and a fast, affordable deployment. Agiloft addresses even the most sophisticated requirements in record time. Start today with a free custom demo. Winner of Info-Tech analyst awards. Flexible ITIL technology ensures a rapid implementation of even the most sophisticated workflows.
Motadata is an IT analytics software platform that derives business insights by real-time processing, correlation and intelligent visualization of IT network and security information data. It unifies traditionally segregated security operation and network monitoring, management and data analytics functions into a single platform. It has plugin driven architecture which makes it highly customizable as per customer requirements. Motadata is a registered trademark of Mindarray Systems Pvt. Limited. A platform that derives business insights by real-time processing, correlation and intelligent visualization of IT data.
Naverisk is een uitstekende externe bewaking en IT Service Management-oplossing voor MSP's en IT-serviceproviders. Verpakt in een enkele alles-in-één-oplossing: Naverisk biedt tools voor apparaat- en netwerkmonitoring, waarschuwingen, audits, patching, rapportage, ticketing, workflow, automatisering, scripting en nog veel meer. Bovendien profiteren partners van uitzonderlijke 24/7 wereldwijde ondersteuning voor het platform zonder extra kosten. Begin vandaag nog met je gratis proefversie! Alles-in-één IT Services Management-software ontworpen voor managed services providers voor het beheer van IT-services en bewaking op afstand.
Manage Anything. OneSoft match your business just like LEGO! Simplify your life and manage most of your day-to-day issues from one environment. Say goodbye to your messy documents, spreadsheets or apps. Manage tasks, meeting minutes, activities with customers, on your projects, assets, opportunities, contracts and many others. you're drowned in documents and appkch? Manage anything. OneSoft match your business just like LEGO! Say goodbye to your messy documents, spreadsheets and many apps.
Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI.
IT service management solution built to help growing IT organizations do amazing things. We automate your daily support tasks and help you to track, measure, and process any unit of work. We do it all by delivering cloud-based service management software thats fast to deploy, and simple to configure. Best of all, your investment is protected. ServiceNow is the only cloud provider to offer an ITSM path to grow your services without the replacement burden. ServiceNow automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.
BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Try it free for 15 days (no credit card required) and find out how easy and powerful it is to use! Software built for IT service business professionals; centralizing ticket & customer management, billing, team scheduling and more.
Easy to own, use & extend IT service management for mid-size organizations. Create personalized experiences for your employees to increase their productivity. Admins can quickly configure end-to-end business services for IT and beyond. FootPrints integrates with other systems such as BMC Client Management, Active Directory, SQL Databases & more. Configurable capabilities streamline the automation of service delivery, improving employee satisfaction and IT's reputation with your business users. IT service management for mid-size organizations
4me was built from the ground up to support SIAM and the collaboration of an unlimited number of service providers. Not just by re-creating records in different service management tools but by allowing service providers and organizations to seamlessly work together (even when using a different tool) on any request a customer may have. Enterprise-class IT service management application built for multinational organizations around Service Integration and Management.
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Its also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing. Powerful web-based IT service management software helping your organization modernize ITSM to provide extraordinary service delivery.
IT service management solution that provides automation, change management, and practice content to reduce risks and costs. IT service management solution that provides automation, change management, and practice content to reduce risks and costs.
Manage Employee Requests for IT, HR, Facilities and Office Manager. Collect, manage and resolve tickets in Slack in real-time. OfficeAmp makes it easy for office managers and admins to run an efficient workplace by giving employees a one-stop shop for all of their requests and questions. Need a snack in a pantry? Want to book a flight? Order some lunch? No more emails, texts or calls. Simply message OfficeAmp and get stuff done around the office. Easily collect, manage, resolve issues related to office operations. Categorize & assign tasks within Slack - where your team works!

door Virima Technologies, Inc.

(11 beoordelingen)
Virima IT Service Management (ITSM) bouwt voort op de bewezen, krachtige en flexibele oplossingen van Virima voor IT-detectie, visualisatie en activabeheer (ITAM). Virima ITSM helpt professionals in IT Operations de controle te krijgen over hun IT-omgevingen, de diensten te leveren die hun gebruikers nodig hebben en vragen, meer geïnformeerde en inzichtelijke beslissingen te nemen en de bedrijfswaarde van hun IT-investeringen te maximaliseren. Automatiseer en verbeter de levering van ITIL-services, neem betere beslissingen en maximaliseer de waarde van je IT-investeringen met Virima ITSM.
SUMMIT is an Enterprise class ITSM/ITOM platform which provides integrated, intelligent & innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution is also featured by Gartner as a 'Cool Vendor' in IT Operations, 2015. SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises and provides tight integration across IT Operation functions, delivering better efficiencies and higher ROI to CIOs. Intelligent, Integrated & Innovative ITIL 2011 certified, unified ITSM Platform for Service, Asset, Availability & Project Management.
TeamHeadquarters is een zeer geïntegreerde reeks volwaardige hulpprogramma's voor projectmanagement, portfoliomanagement, Service Desk en tijdschema's. TeamHeadquarters helpt jouw mensen zich op het juiste moment op het juiste werk te concentreren. Het helpt jouw managers geweldige managers te zijn. Het is beschikbaar op aanvraag, dus je kunt meteen beginnen met het gebruik van dit krachtige softwarepakket voor ondernemingen. Projectmanagementsoftware met geïntegreerde Service Desk. Houdt projecten op schema terwijl jij geweldige klantenondersteuning biedt.
CloudMonix provides advanced cloud monitoring and automation for applications and services deployed on the Microsoft Azure cloud platform. IT administrators are able to gain deep insight into their Azure applications, get immediate alerts and notifications when things go wrong, setup automated self-healing actions and much more. Microsoft Azure support includes but is not limited to: - Azure Cloud Services - Azure Virtual Machines (Windows and Linux) - stand-alone Windows Server Deep support for Microsoft Azure. Insight into production environments and middleware. Automatic self healing.
NetZoom focuses on providing software solutions for data center professionals helping them to model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure, along with Facility Infrastructure to create the source of truth with an emphasis on capacity analysis and optimizing power, space and cooling to achieve increased server utilization, virtualization and power density to attain desired power usage effectiveness (PUE) and other optimization goals. Model, monitor, manage, access and control Physical, Virtual and Cloud IT Infrastructure to increase server utilization and workflow.
OMNITRACKER is one of the leading software systems in IT Service Management across Europe with in excess of +600 customer installations and more than 50.000 concurrent users. OMNITRACKER is famous for its flexibility and high integration potential. The ITIL-compliant OMNITRACKER ITSM Center application supports 14 processes of the ITIL V3 Edition 2011 framework and has been awarded by leading subject matter expert organizations like Pink Elephant, Axelos / OGC and Serview OMNITRACKER is a universal platform for business processes on which all OMNITRACKER applications are based.
ITSM tool which provides integrated operations management, service catalog and more through non-disruptive testing. ITSM tool which provides integrated operations management, service catalog and more through non-disruptive testing.
TeamDynamix offers a single work management platform for project, portfolio, and service management. The TeamDynamix suite of project and ticket tracking, reporting, and portfolio management software provides the tools necessary for successful IT governance, resource management, and service desk management. TeamDynamix is used by organizations in Higher Education, K-12, State & Local Government and Healthcare. Project, portfolio and service management solutions in a single work management platform.
CMDBuild is robust, customizable and extensible. Despite of its name, CMDBuild is not only a Modeling Environment for CMDB applications: it manages Configuration Items and their conditions of use within the entire life cycle (processes, business rules, documents, reports, georeferences, interoperability with other systems, etc.). The verticalization CMDBuild READY2USE is a configuration of CMDBuild basic environment, dedicated to the IT Governance management. CMDBuild is an open source web environment for the configuration of custom applications for the Asset Management.
RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial. RepairTech's suite of software automates the computer repair process.
SupportDesk ITSM provides organisations with a scalable IT Service Management system for streamlining support processes such as Incident, Problem, Request, Change and SLA Management. This feature-rich solution is available in the Cloud or On-Site, and offers a full reporting suite, configurable knowledgebase, email integration, drag and drop dashboards much more. The software's flexibility means that SupportDesk ITSM can be easily evolved as business requirements develop. Flexible Service Desk solution that allows for effective incident, problem, change, SLA management from an intuitive interface.
Milldesk is a complete software that brings together the best help desk and service desk functions. It is a technical support system aligned with the best practices of ITIL and created with emphasis on the best usability concepts, providing greater agility and organization in ticket management. The Milldesk Software customer service tool offers features such as workflow, IT asset management, incidents management, problem management, changes management, service catalog, knowledge base, SLA. Help Desk software with emphasis on the best usability concepts, providing greater agility and organization in ticket management.
A proven ITSM software with the sophistication to support the most complex ITIL requirements but with the simplicity, agility, and mobility required to make ITSM easy to use and easy to deliver. Reduce ITSM costs by up to 50% with codeless configuration, smart automation, and out-of-the-box ITIL processes. Get the enterprise features you need to run IT like a business, including multilingual support, IT Asset and Financial Management, and advanced reporting analytics. A proven ITSM software with the sophistication to support the most complex ITIL requirements but with easy to use simplicity.
Perspectium delivers process integration solutions for service management, providing the comprehensive real-time and batch integration capabilities required by IT departments and service providers. Delivered as an end-to-end managed service, Perspectium enables the automation of workflows that span applications, databases, and business teams. Some of the worlds largest organizations use Perspectium to master intricate integration challenges, allowing IT to focus on moving the business forward. Subscription based integration solution for IT service management, designed for enterprise IT departments and service providers.
With Youzer, you manage all the accounts, the software and hardware assets from a single centralized tool made for IT, HR and managers. Follow in real time the use of the assets for all your employees from onboarding to offboarding and optimize the cost for your company. Affect, create, deactivate and protect your IT and "non-IT" assets. Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.
Axios Systems is the world's leading provider of best practice IT Service Management (ITSM) solutions. Our assyst ITSM software, fully aligned to all ITIL processes, continually delivers business value to organizations worldwide. Our Service Catalogue product quickly and efficiently helps organizations manage their service hierarchy, with little resource required and gives end-to-end lifecycle management of services. The world's most advanced best practice based IT service management software solution.
Are you are looking for IT HelpDesk, Customer Service, CRM, Support, Trouble Ticket, Issue Tracking or Bug Tracking software? Manage all your company communications from a single point, provide outstanding support to your customers AND save money. Feature rich and affordable, versaSRS has all the features your business needs: knowledge base, customer self service, contracts management, integrated CRM, asset management, and much, much more. Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.
Marval MSM is an integrated, innovative, multi-level IT service management (ITSM) software solution - a secure, reliable, scalable and stable technology that supports IT business services and growth strategies. Marval MSM ensures a reliable IT and service infrastructure, increased productivity and adaptability in service provision. Web-based ITSM, service desk and helpdesk software. ITIL and ISO/IEC 20000 compatible.

door Ayehu Software Technologies

(3 beoordelingen)
Recently named by Gartner as a 2016 Cool Vendor, Ayehu helps IT and Security professionals to identify and resolve critical incidents, simplify complex workflows and maintain greater control over IT infrastructure through automation. Ayehu automation & orchestration solutions have been deployed by major enterprises worldwide and currently support thousands of IT processes across the globe. Next Generation IT Automation & Orchestration Platform - A force multiplier for IT and security operations
TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations. ServiceWise is the comprehensive internal help desk and IT service management solution, whatever your business processes may be.
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
Alemba develops vFire, an Enterprise Service Management application that combines user-focused design philosophy with robust out-of-the-box functionality. Backed by a quarter of a century of heritage, Alembas specialist Service Management software is trusted by a large number of Enterprise-scale organizations across the globe. vFire is an Enterprise level IT Service Management Software tool developed by Alemba.
Discover, Organise and Manage all you IT assets from a single solution. A complete view of all your IT and non IT assets giving with the benefit of integrated modules covering the entire lifecycle. Optimise Software Assets, ensure license compliance, remote management and effective software, patch and OS deployment all supported through a complete Service Desk. IT Asset Management, Software Asset Management. Software Deployment, Service Desk, Mobile Device management in a single suite
Since 2004 leading data center and IT professionals worldwide have used Nlytes software solutions to automate the discovery, workflow, and reporting across the technology stack from physical, virtual, and edge to software and IoT devices. Nlyte reduces costs and risk across the entire organization. Nlytes commitment to optimizing computing infrastructure, making it easier for people to do their job more efficiently and improve agility, results in a 98% customer retention. A Gartner Magic Quadrant Leader in 2014, 2015, 2016, Nlyte has the largest and most sophisticated DCIM implementations in the world.
IT Service Management has evolved over the years to become infinitely more customer-centric, service-focused and automated. Your employees and customers rely on you to deliver the services that allow them to get their jobs done in the most effective way. Todays ITSM software should deliver end-to-end services effectively across the enterprise and automate, standardize and improve processes. These are exactly the type of services Clientele ITSM has to offer. Contact your Sales-rep today! Clientele ITSM offers a wide array of possibilities for every service organization. Start optimizing your work processes today.
OnPage is the industry leading Secure Incident Management System with its unique ALERT-UNTIL-READ technology. HIPAA secure, built around the incident resolution life-cycle, the platform enables organizations to automate the incident notification process from inception till resolution to mitigate human errors and reduce MTTR, while allowing secure team collaboration. OnPages Escalation policies, Redundancies, and scheduling algorithms ensure that a critical message is never missed. Incident management system that ensures rock-solid-reliability. Never miss critical alerts from monitoring tools and teams.
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
Vizor is een uitgebreid helpdeskfoutenvolgsysteem voor het leveren van volledige IT-ondersteuning voor eindgebruikers en klanten. Functies omvatten krachtige e-mailintegratie, SLA-ondersteuning, kennisbank, teamwerk, automatische tickettoewijzing en een selfserviceportal. Vizor ServiceDesk is kant en klaar te gebruiken of kan eenvoudig worden aangepast aan jouw exacte vereisten. Beschikbaar op locatie of in de cloud. Klik hier om het uit te proberen. Uitgebreide helpdeskprobleemvolging voor het leveren van volledige IT-ondersteuning voor eindgebruikers en klanten.
SevOne provides the comprehensive, flexible, and scalable network and infrastructure management capabilities that large organizations need to make smooth transitions from physical to virtual networking environments. Its cloud-based SevOne Data Platform simplifies the extraction, enrichment and analysis of network and machine data from across multi-vendor environments several pre-built solutions based designed to solve SD-WAN, SDN, NFV and enterprise Wi-Fi challenges. SevOne provides the world's fastest, most scalable performance monitoring platform to the world's most connected companies.
unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies or departments. The ITSM software brings together all of the key elements of successful IT management into a single system: Documentation, Monitoring & Ticketing. The users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features. unitworx is a fully-integrated ITSM Software with all tools for professional IT Management: Documentation, Monitoring & Ticketing.
iET ITSM is fully integrated, highly configurable, built to scale and designed to meet any organizations needs. With additional modules for smartphone accessibility, phone system integration, and software asset management, iET Solutions offers a complete package for service management. iET® ITSM is fully integrated, highly configurable, built to scale and designed to meet any organizations needs.
ITSM solution that integrates asset management, task scheduling, ticketing, and more. ITSM solution that integrates asset management, task scheduling, ticketing, and more.

door Serio

(0 beoordelingen)
Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package. Gives your staff access to everything they need to manage your IT Helpdesk - in one easy to deploy package.

door Intasoft

(0 beoordelingen)
IntaChange Enterprise is the innovative web-based change management software that is ideal for any industry. It lets managers control complex IT and business processes by administering all change requests from a central point. IntaChange is totally secure and ensures that accurate records are kept with full audit trails for regulatory compliance. Innovative, online change management software for complete change control in an automated, simple to use system.

door Activate

(0 beoordelingen)
Self Service Provisioning product that allows Business Users to perform task that would normally be done manually by the Service Desk. Activate automates the process from the user request, business owner approvals to the actual fulfillment. Management of Distribution Lists, Folder Access, Software and Hardware, Sharepoint, User Provisioning and Passwords are all automated offering faster service and lower cost with greater security. Self Service Provisioning product allows Business Users to perform tasks that would normally be done manually by the Service Desk.

door Sitehelpdesk.com

(0 beoordelingen)
Specifically designed for internal IT Service Management. Includes all the features of sitehelpdesk plus the practical application of the ITIL recommendations. Specifically designed for internal IT Service Management taking it beyond ITIL and into the real world.

door EasyAccess Business Solutions

(0 beoordelingen)
An integrated suite of tools for IT service management based on Microsoft .NET technology and ITIL best practices. An integrated suite of tools for IT service management based on Microsoft .NET technology and ITIL best practices.

door BigPanda

(0 beoordelingen)
BigPanda Autonomous Operations platform, powered by Open Box Machine Learning, helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Enterprises rely on BigPanda to reduce their operating costs, improve service availability and performance, and de-risk and accelerate their digital transformation initiatives. Learn more at bigpanda.io. BigPanda Autonomous Operations platform helps IT Ops, NOC & DevOps teams detect, investigate and resolve IT incidents faster than ever.

door Naumen

(0 beoordelingen)
ITIL compatible cloud IT process automation and service desk software for service businesses with up to 30 employees. ITIL compatible cloud IT process automation and service desk software for service businesses with up to 30 employees.

door Navvia

(0 beoordelingen)
The Navvia Process designer is a SAAS application that helps organizations Assess, Design and Govern IT or Business processes. With a familiar drag and drop interface organizations can quickly, easily and collabratively design processes and publish contextual documentation that can be viewed by anyone in he company. Navvia also comes with the capability to conduct process capability assessments and track process governance. Navvia comes with templates for ServiceNow, ITIL, COBIT, ISO20000. The Navvia Process Designer is the easiest and most cost effective way to design, document and share IT or business processes.

door Instant Technologies

(0 beoordelingen)
Chime for Lync is a comprehensive ITSM service desk application that uses Microsoft Lync for click-to-chat functionality. Some of the key features of Chime include: expert answers, customizable routing settings, system and agent-based dashboards, extensive charting and reporting options, and customizable queues to fit any line of business. Instant Chime leverages Microsoft Lync to enable service desk operations and even allows for escalation to voice and video chats for faster case resolution. ITSM service desk application using Microsoft Lync for click-to-chat functionality.

door ALVAO

(0 beoordelingen)
ALVAO is among TOP5 ITIL Gold level process compliant tools. ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies. Its interface is very similar to that of Microsoft applications. The application is simple and logical, and resembles email activities. Users can easily become familiar with the system without the need for organizing costly workshops. ALVAO Service Desk complies with ITIL and global standards of ITSM. ALVAO Service Desk system is a user-friendly ITSM solution integrated into Microsoft technologies.

door Hornbill Corporate

(0 beoordelingen)
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals. Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

door PROXY Networks

(0 beoordelingen)
Proxy's new Pro 8 remote access software allows for remote access of computers, ensuring the safety and security of your computer. With remote access, a properly authorized technician is given access to your PC to fix any glitches that come your way. The best part? You don't even need to be at your computer. Always-on service means that your computer can be accessed while it is unattended as well as attended, without disturbing the user. It is a web based remote support solution for enterprises and SMBs across industries, helping improve efficiency for IT support teams.

door Richmond Systems

(0 beoordelingen)
Richmond ServiceDesk provides technician and customer web interfaces that are modern, touch-friendly, well-organised and configurable. Main product features include incident/service templates, email templates, knowledge base, resource calendars, search-as-you-type CMDB with asset discovery, tracking, maintenance and history. Integrated ITIL modules include Incident, Request, Problem, Change, SLA, Service Catalogue, and a fully-customisable customer service portal. Web-based service desk with customer service portal designed for internal ITSM and external customer support.

door Simbym

(0 beoordelingen)
Our cloud technology management product simple & integrates all aspects of managing processes & projects into a single integrated solution.Define,plan and execute business processes and technology projects & it can be configured without custom prog.Users collaborate in single platform and share information on Tasks,Documents,Risks,Issues,Defects,Resource,Incidents,Service,Help Desk,SDLC. Templates for documents attached to process tasks.All level mgmt can step into the future with our metrics. SIMBYM enterprise technology management metrics software,that's simple & integrated with a dozen modules on one integrated platform.

door USU

(0 beoordelingen)
Valuemation is a modular, well-integrated software suite for efficient support of your operational IT service management. You can soon get your solution up and running thanks to preconfigured, out-of-the-box processes that are fully compliant and certified according to the ITIL best practices. Also, you can make adaptations by customizing the solution on your own thanks to simple configuration and without the need for programming or the cost of service work by outside parties. Valuemation is a modular, fully ITIL-compliant software suite for efficient support of your operational IT service management.
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