Hundreds of government entities and call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and measure performance, making QScend Technologies, Inc. the preferred provider of CRM/311 software in the U.S.

Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).

Shake is a bug and feedback reporting tool for mobile apps that helps testers to report bugs easier and enables developers to solve them faster. It offers screenshots, user attachments, tags, usage data, activity history, and device details with every bug report. The data you receive can be customized to fit the specific debugging requirements of your mobile app.

With SQUEAKS, team members receive, interact with, and share messages and content from a wide variety of data sources on the network to include machines, databases, web applications, business systems, and more. Additionally, SQUEAKS digitally transforms Visual Management Boards by driving actionable information to an interactive digital canvas in real-time, enabling effective team meetings and problem solving at the production line.

Yodiz is een toonaangevende agile scrumtool en probleemtracker. Met zijn innovatieve UI, eenvoudige UX en geweldige reeks functies is het een toonaangevende tool. Yodiz heeft een eenvoudig tariefmodel. Startups: gratis voor 3 gebruikers Agile + probleemtracker: $ 5/gebruiker/maand Alleen probleemtracker: $ 3/gebruiker/maand Yodiz biedt alle geweldige functies waar je graag mee zult werken. Productachterstand Epics Sprintbord Releasebord Probleembord Takenlijst Projectrapporten Dashboards Realtime meldingen Ondersteuning voor tagging

Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages.

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

It is a performance testing platform that helps businesses set up tests, generate bug reports, take testing screenshots, and more.

Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. It empowers your customer support team to handle all customer complaints and requests from one place without any hassle. Say goodbye to per agent pricing. It's a cloud based Software as a Service platform (SaaS) that gives business value for money, provide them with powerful tools to help manage their customer relationships, leads, assets and requests.

Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package.

Ready-to-use, web-based enterprise workflow solution to set up processes in a self-service way without any coding or IT development involvement. Built-in forms and document management tool combined with fast process set up, management, modifications and automation even for very complex workflows.

Cloud-based open source ticketing and collaboration system integrating with Orchard CMS to streamline project management, communications & content workflows.

Resolve from Optegrity Solutions empowers your team to turn manufacturing issues into opportunities for continuous improvement. Resolve guides users from issue capture, to containment, to root cause analysis, to solution creation and implementation. Intuitive interfaces gives users the information they need to make informed decisions. Metrics let your organization track it's progress towards operational excellence.

Beheer proactief de online reputatie van je restaurant met deze krachtige, cloudgebaseerde oplossing. Volg, benchmark en analyseer beoordelingen vanuit het sociale web, verhoog het beoordelingsvolume en de rangschikking en verbeter de klanttevredenheid.

A hosted solution that can fit all your bug tracking and project management needs.

Tijd is geld! Er wordt elke dag gewerkt aan het minimaliseren van de tijd en inspanningen, terwijl de productiviteit van je bedrijf wordt gemaximaliseerd. Feedback van klanten wordt gebruikt om de beste prestaties voor de gebruikers te garanderen. ManageMart.com is buitendienstbeheersoftware in de cloud en is de beste oplossing die je bedrijf kan helpen groeien. Krachtige CRM, facturering, schatting, planning, facturatie, tracking, routes, problemen, klantenportal en inloggen door meerdere gebruikers. Volledige financiële, fiscale en beheersrapporten die nodig zijn om een duidelijke cashflow te behouden.

Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

TechExcel ServiceWise is a configurable and scalable software suite for help desk management and IT service management. ServiceWise helps automate and streamline IT help desk activities with configurable workflows, process approvals, email integration, IT project management, and integrated knowledge management. The powerful features and the ease of maintenance make ServiceWise a powerful solution for growing IT service organizations.

With Cention you can: * handle all your channels in one system with pure OMNI-channel support * get a full 360 view of all your customers communication, including complete history * have chat bots working side by side with your agents with seamless transfers and full history * route all errands to the right queue, right agents and right bots automatically * get external and internal help with our Collaboration feature * get full statistic coverage with our Reports module

Web-based solution that provides issue tracking through data storage, customer support, time tracking, dashboard and more.

JunoOne is an ALM solution for software development companies, software delivery companies, and software integrators, worldwide. Users can create several types of projects, oversee testing processes, track issues, access reporting, and more.

Mission Control is a leading PSA and Project Management Software that consolidates numerous project management platforms and workflows into a singular stack giving your business a complete, customer-centric view of your business on the world's #1 cloud platform from Salesforce.

The new intelligent agile/scrum tool for Time Tracking, Task Management, Issue & Bug Tracking, Feedback Analytics, Release Planning, Development Progress Tracking and Collaboration. Free for small businesses.

Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more.

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

Cuzwork is an online, collaborative and easy-to-use project management tool. The tool combined the best features of Excel and Gmail that you are familiar with. It can be used by individuals as well as to collaborate with team members. Cuzwork allows you to manage any kind of project. Organize, schedule, assign and track due dates in one place. With custom fields, statuses and filters you can customize each project to match your workflow.

Mainteno is a cost-effective, award-winning software system that lets you easily track and manage maintenance issues across multiple sites. With Mainteno, any user can easily report a problem by phone or other device, adding photos as required. Managers are then notified, or contractors automatically contacted and progress in resolving the issue is tracked through to completion. Mainteno even keeps all the relevant documentation in one convenient system!

Intelligent beheersysteem.

EthicsPoint's centralized system provides a place to view and manage all reports of misconduct. All your issues are collected: from our world class hotline services, face-to-face conversations, or even incidents raised through questionnaires from our PolicyTech management system. Manage multiple complaint programs from investigation through resolution in a consistent and customizable workflow, and use robust analytics to run reports and view trends within your organization.

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

HelpMaster is designed for use in helpdesk, service desk, complaints management, facilities management, business processes tracking, request fulfillment & management, workflow automation, email response management & web self-service. Businesses looking for a solution that can be aligned with the principles of ITIL will find HelpMaster an intelligently designed & powerful tool. With thousands of users around the world, HelpMaster is the most flexibile, template helpesk system on the market.

Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages.

An open source collaboration tool that helps track issues, tasks, and requests. Supports attachments.

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

Helix IM is an issue tracking tool for teams of all sizes. You'll be able to create and manage tasks, issues, defects, and customer feature requests efficiently. And you can keep all stakeholders informed of progress by using burn-up and burn-down charts, dashboards, and task boards. Bug tracking is just one part of the development lifecycle. That's why Helix IM can be used alongside Helix RM and Helix TCM for end-to-end application lifecycle management.

Spheras Audits & Assessments solution allows you to use your data to identify areas of risk and make adjustments in your business processes and behavioral observations to actually lower risk and the potential of an adverse event. Enable personnel or contractors to capture key events and facts that present exposure to your company. They are uncovered through casual analysis, assessments, inspections, and incident discoveries.

Halp is een oplossing voor conversatietickets voor moderne interne operationele teams om verzoeken van Slack toe te wijzen, te prioriteren, te volgen en te beantwoorden in een op berichten gebaseerde interface. Bedrijven die Halp gebruiken, profiteren van snellere responstijden, productievere operationele ondersteuningsteams en meer tevreden werknemers. Halp functioneert als een op zichzelf staand ticketingsysteem of kan rechtstreeks worden geïntegreerd met Zendesk, Jira, ServiceNow en andere oudere ticketingsystemen.

Martello iQ is a powerful IT Operations Analytics solution that consolidates data from multiple monitoring, IT service management and business applications, and applies analytics to present you with a clear view of whats happening in your IT environment from a single dashboard.

Keeps your confidential data within your control with integrtion into ones system and periodically check for updates

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

AdminiTrack is a premier application service provider (ASP) providing an easy to use, high performance hosted Issue and Defect Tracking Application designed specifically for professional software development teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets software development teams focus on developing quality software.

Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Web based bug tracking, & change management system, used to track software bugs, hardware defects, test cases, etc.

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.