Complaint Management Software

Complaint Management software helps to track, organize and resolve customer complaints and maximizes the productivity of the employees who deal with customers directly. These solutions are characterized by the ability to accurately capture, classify and route complaints, enabling communication across the team and insuring compliance. Complaint Management software is related to Customer Satisfaction software, Customer Service software and Help Desk software.

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door Issuetrak

(150 beoordelingen)
Do you have trouble managing complaints? Do customer concerns get lost in the shuffle of email & spreadsheets? We've helped restaurants, schools, municipalities, hospitals, financial institutions, & others automate complaint submission & assignment with web forms & email. Use task manager for BETTER & FASTER complaint tracking, updating, & resolution. See dashboard views of open complaints. Use custom reports for visibility into complaint trends. Keep customers happy & stay in compliance. Meer informatie over Issuetrak Get BETTER complaint management with Issuetrak. Automate submission & assignment. Track, update, & resolve complaints quickly. Meer informatie over Issuetrak

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Meer informatie over Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Meer informatie over Zendesk
Qualtrics Customer Experience (CX) is the the ultimate complaint management platform to follow-up on feedback at scale. With a closed-loop tool, you can follow up and fix a problem for one client, and in the process understand why the customer issue arose, helping you address that issue before it becomes a reoccurring problem. Understand the root cause and mitigate churn in a timely manner. Request a customized demo to see how Qualtrics can improve your customer feedback system. Meer informatie over Qualtrics Customer Experience Qualtrics (CX) is the the ultimate complaint management platform to understand the root cause and follow-up on feedback at scale. Meer informatie over Qualtrics Customer Experience

door Zoho Desk

(1.553 beoordelingen)
Zoho Desk is de beste cloudgebaseerde toepassing voor klachtenbeheer en helpt je bedrijf om sterkere relaties met klanten op te bouwen. Met Zoho Desk worden vertegenwoordigers productiever, worden managers invloedrijker en krijgen klanten meer mogelijkheden. Help klanten via e-mail, telefoon, chat, sociale media en meer. Volg en verbeter automatisch de klanttevredenheid. Creëer een kennisbank met veelgestelde vragen en relevante artikelen zodat je klanten het antwoord op hun vraag kunnen vinden zonder te hoeven wachten. Meer informatie over Zoho Desk De probleemloze ticketingsoftware van Zoho Desk vermindert je werklast zodat je sneller kunt reageren op klachtentickets. Probeer de gratis proefversie. Meer informatie over Zoho Desk

door Lynk Software

(1 review)
Everest is used by leading companies around the world to manage customer complaints and supplier corrective actions. Everest is customizable and used across many industries to increase customer loyalty and improve quality. Built-in workflows, due date tracking and automatic reminders ensure that every concern is handled in a timely and efficient manner. Reports and charts can be generated instantly and e-mailed directly from the system. Meer informatie over Everest Manage customer complaints and supplier issues through a proactive and responsive customer service and quality initiative. Meer informatie over Everest

door Freshworks

(1.497 beoordelingen)
Met Freshdesk krijg je grip op klachten van klanten via telefoon, e-mail, chat, Twitter en Facebook of zelfs je mobiele app! Je kunt klachten omzetten in tickets, deze organiseren en toewijzen tussen teams, bulksgewijs reageren op veelvuldige klachten en inzicht krijgen in problemen met hun service. Freshdesk is intuïtief, betaalbaar geprijsd en gratis voor drie agenten, zodat je direct aan de slag kunt en je klanten blij kunt maken! Meer informatie over Freshdesk Webgebaseerde helpdesk- en klantenondersteuningssoftware die klachten van klanten vanaf elk kanaal bijhoudt en beheert. Meer informatie over Freshdesk
You can't prevent every employee relations issue. But you can control how your organization responds. Achieve consistency in the way you track, investigate, and analyze with HR Acuity - the employee relations case management solution. Our software equips you with built-in expertise to make best practice your process. Because in today's world, doing things the right way is your only option. Meer informatie over HR Acuity On-Demand The employee relations case management solution that companies trust to help them track, investigate, and analyze issues the right way. Meer informatie over HR Acuity On-Demand

door i-Sight

(6 beoordelingen)
Verbeter je efficiëntie en vergroot de klanttevredenheid. Met i-Sight kun je snel en accuraat reageren op verzoeken om klantenservice die via elk kanaal worden ingediend. i-Sight is een geïntegreerde webgebaseerde casusmanagementsoftware voor het beheren van vragen en klachten voor klantenservice. Registreer snel nieuwe vragen, gebruik scripts voor telefoongesprekken, beheer inkomende e-mails, pas de workflow en toewijzingen aan en monitor je prestaties. Meer informatie over i-Sight Software voor het afhandelen van klachten die het je organisatie gemakkelijk maakt om samen te werken en informatie te delen. Meer informatie over i-Sight

door Freshworks

(355 beoordelingen)
Freshservice is een IT-helpdesk voor klachtbehandeling, met een unieke aanpak. De tool biedt een verfrissende gebruikerservaring bovenop krachtige mogelijkheden voor ticketing- en middelenbeheer zoals automatische detectie van nieuwe bronnen, krachtig configuratiebeheer en verbeterde impactanalyse. Met andere functies zoals beheer van incidenten, problemen, veranderingen, vrijgave en kennis, past Freshservice perfect bij de IT-managementbehoeften van jouw organisatie. Meer informatie over Freshservice Stapelen de IT-klachten zich op? Los je servicedesk-klachten twee keer zo snel op! Probeer Freshservice - klaar voor ITIL! Meer informatie over Freshservice
Betaalbaar cloudgebaseerd systeem voor klachtbehandeling, met workflows die processen automatiseren, geïntegreerde mogelijkheden voor corrigerende en preventieve actie (CAPA), automatische taakmeldingen via e-mail en geavanceerde analyses en rapportage, zodat je problemen proactief kunt identificeren en aanpakken. Kan worden geïntegreerd met andere isoTracker-modules om een uitgebreid QMS-systeem te bieden. Meer informatie over isoTracker Complaints Management Kosteneffectief, cloudgebaseerd systeem voor klachtbehandeling met volledige CAPA-integratie. Meer informatie over isoTracker Complaints Management
Jira Service Desk is simply modern service desk software that's easy for anyone to use, simple for your admin to set up, and has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Meer informatie over Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Meer informatie over Jira Service Desk

door HappyFox

(71 beoordelingen)
HappyFox is a web based customer service software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system. Integration with other web apps like CRM, live-chats, voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect. Meer informatie over HappyFox A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. Meer informatie over HappyFox

door Airbrake

(26 beoordelingen)
Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users. And we give you all the context and root-cause diagnostics you need to fix them quickly. That means less stress for you and a better experience for your users. Airbrake supports all major platforms & languages, integrates with your existing workflow tools, and is trusted by thousands of the world's best engineering teams, including Netflix, Salesforce, Oracle, eBay, Twitch, & Soundcloud Meer informatie over Airbrake Airbrake provides full stack application monitoring, alerting you in real-time to errors affecting your users. Meer informatie over Airbrake
UsefulFeedback is an on-demand service for capturing, managing and reporting on complaints and feedback across your entire business network. Highly configurable, UsefulFeedback can be fine tuned to your organisation's complaint management needs, enabling your organisation to adhere to regulations, improve service levels and enhance customer experience. We provide industry specific solutions for most business sectors. Meer informatie over UsefulFeedback - Complaints Management Software User friendly, scalable, enterprise-ready, on-demand complaint management system. Complaints, compliance and risk management. Meer informatie over UsefulFeedback - Complaints Management Software

door Instabug

(81 beoordelingen)
Instabug biedt in-app feedback en foutenrapportage voor mobiele apps die op zoek zijn naar een oplossing voor klachtbehandeling. Na de integratie van de SDK profiteer je van een naadloze tweerichtingsommunicatie met gebruikers. Je kunt feedback verzamelen, of het nu gaat om klachten of functieverzoeken, en enquêtes verzenden om verbetermogelijkheden te ontdekken. De beste apps ter wereld vertrouwen op Instabug. De oplossing biedt 24/7 uitzonderlijke ondersteuning en krijgt voortdurend goede beoordelingen als tool voor foutenrapportage en -opsporing. Meer informatie over Instabug Een oplossing gericht op feedback van klanten, betrokkenheid van gebruikers en meer. Integreer nu om ook crash- en foutenrapportages te ontvangen! Meer informatie over Instabug

door Bitrix

(339 beoordelingen)
Bitrix24 is #1 free client management (CRM) and complaint management solution, used by 4 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website ive chat, Facebook, Instagram,Viber, WhatsApp, Skype, Slack and other mobile messengers are supported. Meer informatie over Bitrix24 Bitrix24 is #1 free client management (CRM) and complaint management solution, used by 4 million businesses worldwide. Meer informatie over Bitrix24

door Zendesk

(2.062 beoordelingen)
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk bouwt helpdesksoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

door Zendesk

(2.062 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door TeamSupport

(712 beoordelingen)
TeamSupport helps you better manage customer complaints. We're not like the other guys, TeamSupport is designed for software & technology companies - we understand B2B customer support and help simplify communication & organize complaints by product, issue, or even department while still maintaining visibility of the customer company. Fully customizable & scalable with product & customer databases, integration with developer and CRM tools, multi-channel support, and advanced reporting. Easy to implement web-based Complaint Management & Help Desk software designed for B2B software and technology companies.
With help desk applications from Salesforce, you don't have to invest in support centers around the world. Instead, you get state-of-the-art global help desk software that runs in the cloud, 24x7. With Salesforce help desk solutions you get all the benefits of doing business in the cloud, including automatic updates, new features 3 times a year, and no infrastructure hassles. With help desk solutions, you can streamline your support operations to provide 24x7 global support that is cost effective
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.

door Preferred Market Solutions

(77 beoordelingen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.

door MasterControl

(61 beoordelingen)
Vijf van de grootste Amerikaanse regelgevende en overheidsinstanties gebruiken MasterControl. Deze software voor documentbeheer stelt je bedrijf in staat om je producten sneller op de markt te brengen tegen lagere kosten en met meer efficiëntie. Gemiddelde besparing in het eerste jaar van een volledige DMS wordt geschat op $ 164.464. Als enige geautomatiseerde TOQ-aanbieder heeft MasterControl de software bij 1000 klanten in 30 landen geïmplementeerd. Ontdek hoe je je processen voor CAPA's, documentcontroles, trainingen en andere QMS-processen kunt automatiseren. Software voor kwaliteitsbeheer: omvat elektronische documentcontrole, trainingscontrole, corrigerende acties, audit, leveranciersbeheer en nog veel meer.

door Marker.io

(50 beoordelingen)
Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows. Report visual bugs & issues directly into Jira, Trello, GitHub, Gitlab, Asana and more

door NABD

(38 beoordelingen)
NABD is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology. A flexible, scalable, user friendly customer service software to deliver omnichannel and automated customer support at best price.

door UseResponse

(28 beoordelingen)
A powerful idea mangement solution. Pricing starts at $15/month. Could be used as a self-hosted solution installed on your server or Cloud option, UseResponse can be embedded and deployed easily. A powerful help desk ticketing with idea management system. Pricing starts at $15/month.

door C-Desk

(24 beoordelingen)
Free service desk / Helpdesk application with lots of other features for whole organisation. 1. service request management (Not only for IT but for all departments) so service category can be assigned to anyone and he starts receiving requests raised by others for that category.. 2. Asset management (Manual) So covers life cycle of all assets not only IT and networked assets.. 3. Knowledge base. 4. Photo gallery 5. notice board 6. Log book 7. Active directory 8. Customer Care Help desk solution with service request management, knowledge base, task management, surveys.

door Wix Answers

(18 beoordelingen)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own help desk and support your customers. Its free.

door SurveySquare.com

(8 beoordelingen)
Why wait weeks or months to respond to a customers survey response, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your Customer Experience with our Fully integrated ActionTracker.

door Wowdesk

(7 beoordelingen)
WowDesk is ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price Wowdesk is a flexible, scalable and user friendly customer engagement platform that is installed in multitude of industries with different sizes across the globe. They call it help desk, we call it WOWdesk! Learn more at wowdesk.com ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations

door Porism

(5 beoordelingen)
eCasework is the all-in-one solution for elected representatives. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of people's issues and solve problems efficiently. Our web-based casework software is hosted in the cloud, meaning you can manage your cases anytime, anywhere on your computer, tablet and smartphone. Case management & CRM for representatives and their staff. Record casework, keep track of people's issues, and stick to deadlines.

door SutiSoft

(3 beoordelingen)
Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions. Powerful Online Help Desk Software that helps customer support agents to effectively manage service requests.

door Peacock Consulting

(2 beoordelingen)
Customer complaint resolution and compliance system design specifically for collection industry. Customer complaint resolution and compliance system design specifically for collection industry.

door Coretec Solutions

(2 beoordelingen)
Complaints Pro was designed from ground up to provide a unified voice the customer platform that spans all the channels / touch points and provides a single set of business rules acting on a single set of data. This means everyone in your organisations sees the same thing and function as part of the same process. One Process across Departments nothing ever falls through the cracks Seamless cross department processes result in nothing falling through the cracks. Everything is monito Complaints Pro enables you to take control of Customer Complaints, Corrective Actions and other quality functions.
Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues. It guides staff through a best practice complaint handling process so every customer is handled in a consistent, fair manner. Workload and performance management tools keep cases on track and ensure everyone knows exactly what needs to be done, when and by whom. Everything is kept in one place - all stored, secure and searchable. Workpro is a comprehensive system for recording, managing and reporting on all casework, including complaints, enquiries and issues.

door ConSol Consulting & Solutions Software GmbH

(0 beoordelingen)
Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships. Allows you to provide impeccable customer service, which is one of the pillars of successful and profitable customer relationships.

door eTracker

(0 beoordelingen)
Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments. Software to automate and track the full lifecycle of a customer complaint from registration to response, with space for attachments.

door mycustomerfeedback.com

(0 beoordelingen)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.

door Epiance Software

(0 beoordelingen)
Epiance is a pioneer in performance support software and our EPSS is deployed across the best run companies of the world. EPSS provides contextual, just-in-time, electronic performance support to users of applications such as SAP, Oracle ERP, IFS, Infor, Epicor, and other ERP products as well to users of the widest range of other application software - both packaged and internally custom developed. Facilitates continuous process improvement by delivering contextual performance support directly to user live in the application.

door Places for People Group

(0 beoordelingen)
Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers. Complaint management system for the housing industry that works flawlessly on smartphones and tablets as well as computers.
QADEX brings every aspect of food safety, quality management systems, compliance, customers and new product development together in one simple dashboard. Its unique user friendly, real time features allow technical managers to see at a glance how their operations are performing and, should a problem arise, identify corrective actions. Working in partnership with our customers and their global supply base we ensure that information required from suppliers is timely and accurate. Scalable, flexible & configurable modules for vendor & product management, customer complaint management & product launch management.
Customer Case Management System for Retailers with in-store or/and online sale. Features include history and tracking on all cases. Multiple Languages. You can share cases with your suppliers. Email service to your customers with case updates. Handle as many stores and cases as you like from one single platform. Case management for you and your customers. Increase productivity by 68%. Reduce processing time by 72% Customer Case Management System for customers in-store and online. Features include history and tracking on all cases.
SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data. SaaS workflow automation tool with regulatory and internal integration, document mgmt., ad hoc reporting. Ingests any form of data.

door Flovate

(0 beoordelingen)
Bespoke software, Zero-code: digitise your business fast with the our business process management platform. Bespoke software, Zero-code: digitise your business fast with the our business process management platform.

door Riliance Software

(0 beoordelingen)
Risk and compliance are issues that cant be ignored. However, it can be difficult and time- consuming to keep up with the ever-changing regulations that affect firms. However, Riliance has the solution. Weve developed purpose-built software, consultancy and training that take the time and trouble out of compliance. Riliance specialises in providing market-leading risk and compliance solutions, innovations and support to regulated sectors.
Surpass challenging market conditions and reduce the gap between your organizations strategy and actual customer experience with Respond. A complaints and case management software, Respond can be used to fully capture and recognize customer needs and demands across single or multiple touch points via a user friendly interface. With the capability to evolve as your company grows, expose developing issues and meet business needs, Respond gives your organization the insight and tools to advance Respond captures and acts upon customer feedback across single or multiple touch points to create personalized customer experience.

door FCS Computer Systems

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FCS Recovery is een meertalig webgebaseerd storingsbeheersysteem voor klachten en incidenten van gasten en niet-gasten, dat is ontworpen om het traditionele logboek voor de horeca te vervangen. Het volgt en registreert de status van klachten, ongevallen, verwondingen en noodsituaties in je hotel voor interne en externe gasten, en zelfs (optioneel) voor hotelmedewerkers, samen met oplossingsactiepunten die automatisch worden toegewezen aan het relevante personeel. Volg en documenteer gastenklachten en incidentherstelprocessen, inclusief escalatie, compensatie en vervolgstappen.
Provides a secure web-based system for complaint submission, investigations, document upload and case management. Provides a secure web-based system for complaint submission, investigations, document upload and case management.
With Cention you can: handle all your channels in one system with pure OMNI-channel support get a full 360 view of all your customers communication, including complete history have chat bots working side by side with your agents with seamless transfers and full history route all errands to the right queue, right agents and right bots automatically get external and internal help with our Collaboration feature get full statistic coverage with our Reports module Handle all channels in one system with pure OMNI-channel support and get a 360° view of all your customers communication.

door Infopulse

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Designed to provide security governance, compliance and risk management all in one solution, Infopulse Standards Compliance Manager enables enterprises to get accurate real-time assessments of compliance status of their data, protection system, infrastructure and business operations. The tool streamlines implementation and management of all compliance-related processes in accord with your specific security or privacy requirements of any established standards, policies or procedures. Designed to provide security governance, compliance and risk management all in one solution, Infopulse Standards Compliance Manager