IT Service Software

IT Service software helps IT service providers to sell, implement, deliver and bill their services by automating field services and technician management. IT Service solutions are often ITIL compatible, flexible and customizable and are designed to allow organizations to focus on delivering service while at the same time reducing their overhead. For related software solutions see Service Dispatch software and Field Service Management software.

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door Samanage

(475 beoordelingen)
Samanage verenigt werknemers over de hele wereld door bedrijven te ondersteunen bij het beheren en automatiseren van een breed scala aan IT-beheerprocessen en -taken. De IT-service Powered by AI stroomlijnt de ticketroutering, biedt slimme voorgestelde oplossingen en zorgt ervoor dat je helpdesk zich kan concentreren op het grotere plaatje in plaats van op repetitieve taken. Het is ontworpen met beste praktijken van ITIL en brengt je snellere werkticket-oplossingen, verbeterde SLA's en nog veel meer terwijl de IT-dienstverlening op naadloze, slimme en zinvolle manieren wordt geleverd. Meer informatie over Samanage Samanage brengt naadloze levering van IT-service, waardoor je taken en processen kunt stroomlijnen en automatiseren met de kracht van AI! Meer informatie over Samanage

door SolarWinds MSP

(25 beoordelingen)
Het SolarWinds® N-central® platform voor bewaking en beheer op afstand is ontworpen om managed service providers te helpen moeiteloos om te gaan met complexe netwerken. N-central bevat uitgebreide automatisering, diepgaande configuratiemogelijkheden en beveiligingsfuncties zoals antivirus- en patchbeheer en geïntegreerde back-up. Het is ontworpen om MSP-bedrijven te helpen bij het efficiënt beheren van ingewikkelde netwerken vanaf één eenvoudig te gebruiken platform. Meer informatie over SolarWinds N-central Het SolarWinds® N-central® platform voor bewaking en beheer op afstand is ontworpen om complexe IT-netwerken moeiteloos te beheren. Meer informatie over SolarWinds N-central

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Meer informatie over Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Meer informatie over Zendesk

door SysAid Technologies

(132 beoordelingen)
SysAid vereenvoudigt uitdagingen die IT-professionals zoals jij dagelijks tegenkomen met één intuïtief platform. SysAid biedt een betaalbare en eenvoudig te configureren IT-serviceoplossing – van de wereldberoemde helpdeskoplossing voor het beheren en bewaken van je IT- en niet-IT-activiteiten, via activabeheer tot geavanceerde ITIL-workflows. Pas je IT-omgeving aan en beheer deze op efficiëntere wijze met behulp van een beproefde oplossing die meer dan 10.000 tevreden SysAid-klanten over de hele wereld al sinds 2002 hebben geïmplementeerd. Meer informatie over SysAid Beheer moeiteloos al je IT Service-activiteiten met een bewezen oplossing. Je vindt alle benodigdheden in één dashboard. Meer informatie over SysAid

door Freshworks

(355 beoordelingen)
Freshservice is een online ITIL-servicedesk met een unieke aanpak. De tool biedt een verfrissende gebruikerservaring bovenop krachtige mogelijkheden voor ticketing- en middelenbeheer zoals automatische detectie van nieuwe bronnen, krachtig configuratiebeheer en verbeterde impactanalyse. Het verwerken van serviceaanvragen en het beheren van incidenten wordt moeiteloos en intuïtief. Met andere functies zoals beheer van problemen, veranderingen, vrijgave en kennis past Freshservice perfect bij de IT-behoeften van je organisatie. Meer informatie over Freshservice Online ITIL-servicedesk die je helpt je IT-infrastructuur te beheren zonder de complicaties. Meer informatie over Freshservice

door Kaseya

(17 beoordelingen)
Alles wat je nodig hebt om je IT-bedrijf te runnen – tegen één scherpe prijs. Kaseya BMS is de meest functionele IT-bedrijfsmanagementoplossing op de markt, ontwikkeld om alle back-endvereisten van je IT-bedrijf te ondersteunen: servicedesk, CRM, financiën, projectmanagement, facturering, tijd- en onkostenregistratie, voorraadbeheer en meer. Begin vandaag nog met de gratis proefperiode. Meer informatie over Kaseya BMS Kaseya BMS is een bedrijfsoplossing voor de volgende generatie die speciaal is ontwikkeld om MSP's en IT-afdelingen te helpen. Meer informatie over Kaseya BMS

door NinjaRMM

(52 beoordelingen)
NinjaRMM is an all-in-one IT service management platform with a robust set of features to help you design, plan, deliver, operate and control IT services. You can manage network devices including windows and mac endpoints, perform patching, access remotely, deploy and run antivirus scans, automate scripts across all devices, monitor website performance and more. Built on an easy and intuitive cloud-based platform, you can get up and running in 5 minutes, no servers required. Meer informatie over NinjaRMM NinjaRMM is the easiest, all-in-one remote IT service management and monitoring solution that IT professionals love. Meer informatie over NinjaRMM

door Atera

(111 beoordelingen)
Atera is een cloudgebaseerd platform voor IT-management met een alles-in-één oplossing voor MSP's. Atera biedt RMM, PSA en helpdesk en externe toegang in één krachtige oplossing. Het innovatieve platform van Atera is eenvoudig te gebruiken, waardoor MSP's het snel onder de knie krijgen. Het disruptieve prijsmodel van Atera stelt MSP's in staat om per technicus te betalen met een onbeperkt aantal agents, en zo transparante en voorspelbare prijzen te bieden. Atera biedt een gratis proefperiode van 30 dagen, dus meld je nu aan en begin meteen! Meer informatie over Atera Remote Monitoring Management (RMM), Professional Services Automation (PSA) en bediening op afstand: klanttevredenheid op één plek. Meer informatie over Atera

door mHelpDesk

(756 beoordelingen)
mHelpDesk is the #1 easiest and most powerful solution for your IT business, automating everything from first customer contact all the way to getting paid. We provide our customers with mobile and online tools that are unmatched in performance, reliability, and functionality. We've packed the best tools into one extremely easy-to-use and affordable package that requires no big upfront investment. And we have in-house product experts to get you up and running immediately. Meer informatie over mHelpDesk The fastest, easiest, and highest value IT service software to automate everything from first customer contact to getting paid. Meer informatie over mHelpDesk

door Alloy Software

(38 beoordelingen)
Het is voor elke organisatie belangrijk om een hoog niveau van klantenservice te bereiken bij het beheren van complexe IT-activiteiten. Daarom is er een intuïtieve en collaboratieve IT Servicebeheeroplossing ontworpen die op transparante wijze integreert met de flexibele pracht van een intelligente workflow, inzichtelijke dashboards en weergaven ter plekke. Navigator is gecombineerd met krachtige Asset Management-tools en is de complete oplossing voor IT-beheer. Meer informatie over Alloy Navigator Alloy Navigator is een oplossing die prachtig is ontworpen voor echte klanten, gecreëerd door echte IT-mensen zoals jij. Meer informatie over Alloy Navigator

door TOPdesk

(31 beoordelingen)
TOPdesk cloud-based software helps companies offer better services to their customers. With easy-to-use ITSM software and over 20 years experience our software helps you manage incidents, create workflows, and keep track of configurations. Make your end users more self-reliant thanks to the Self-Service Portal. More than 4500 organisations worldwide already use TOPdesk to increase efficiency and improve customer satisfaction. Are you looking for service excellence? Let us be your guides. Meer informatie over TOPdesk ITIL-aligned service management software with KPI dashboard that helps track workload for each employee and assign tasks efficiently. Meer informatie over TOPdesk

door InvGate

(70 beoordelingen)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Meer informatie over Service Desk Intuitive web-based service desk software to manage, analyze, and automate your IT service support. Meer informatie over Service Desk

door ManageEngine

(128 beoordelingen)
ManageEngine ServiceDesk Plus is a Help Desk and Asset Management Software. It offers an Integrated Package with Incident Management(Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an Affordable Price Point. ServiceDesk Plus provides all that you need to have a Full-Fledged IT Help Desk and a Productive Help Desk Staff. ManageEngine ServiceDesk Plus is available in both On-Premise and On-Demand. Meer informatie over ServiceDesk Plus Help Desk Support Software and Asset Management Tool includes, Knowledgebase, SLA Management, Ticket Tracking, Inventory Management. Meer informatie over ServiceDesk Plus
Naverisk is een uitstekende externe bewakings- en beheeroplossing voor MSP's en IT-serviceaanbieders die op zoek zijn naar de belangrijkste functies die nodig zijn in RMM-software. Verpakt in een enkele alles-in-één-oplossing: Naverisk biedt tools voor apparaat- en netwerkmonitoring, waarschuwingen, audits, patching, rapportage, ticketing, workflow, automatisering, scripting en nog veel meer. Bovendien profiteren partners van uitzonderlijke 24/7 wereldwijde ondersteuning voor het platform zonder extra kosten. Begin vandaag nog met je gratis proefversie! Meer informatie over Naverisk RMM & PSA Alles-in-één IT Services-software ontworpen voor managed services providers voor het beheer van IT-services, bewaking op afstand en beheer. Meer informatie over Naverisk RMM & PSA

door Accelo

(90 beoordelingen)
Accelo combineert de belangrijkste behoeften van een CRM, projectplanning, contracten, servicetickets en meer in één platform voor kleine tot middelgrote IT-servicebedrijven. Met ondersteuning voor zowel traditionele als flexibele methodes voor bedrijfsvoering kun je moeiteloos werk toewijzen, de voortgang volgen en in realtime budgetten en winstgevendheid bekijken. Bespaar tijd door het automatiseren en verkrijgen van zicht op de prestaties van je gehele IT-servicebedrijf, vanaf een prospect tot het sluiten van het project. Meer informatie over Accelo Accelo is een end-to-end hulpmiddel voor verkoop, ticketing en projectmanagement, speciaal gebouwd voor IT-consultants en MSP's. Meer informatie over Accelo

door Net Help Desk

(29 beoordelingen)
NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 20 years of experience, NetHelpDesk has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: incident, problem and change management, asset management, service catalogue, CRM, guaranteed telephony integration, best of breed mobile apps. Meer informatie over NetHelpDesk NetHelpDesk is a UK based company, which provides ITIL aligned service desk software that can be installed on premise or in the cloud. Meer informatie over NetHelpDesk
LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk. Meer informatie over LogMeIn Central Simplified endpoint management for desktops, servers, and mobile laptops. Meer informatie over LogMeIn Central
Intelligent Service Management is a robust, full-featured service management suite thats simple, affordable and aided by Luma the Virtual Support Agent with Artificial Intelligence. The solution reduces support efforts and improves the end user experience. With the help of codeless configuration and drag-and-drop service automation, customization is easy, and administration is minimal. Lumas AI based conversational interface understands the users intent, ensuring requests are actionable. Meer informatie over Intelligent Service Management Intelligent Service Management is a robust, full-featured service management suite aided by Luma the Virtual Support Agent with AI. Meer informatie over Intelligent Service Management
We deliver enterprise notifications ensuring companies can reach employees during unplanned incidents and emergency disruptions. Millions of people around the world depend on AlertFind for business continuity and disaster recovery. Reach every employee every time with AlertFinds IT alerting and emergency notification system. Unlike other ENS providers, we pull employee contact info from your companys HRIS to ensure that your contact database is 100% accurate. No matter the emergency - cyber Meer informatie over AlertFind The only IT alerting and emergency notification system that guarantees a 100% complete contact database. Every employee, every time. Meer informatie over AlertFind

door Atlassian

(109 beoordelingen)
Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare diensten, waarmee ontwikkelings- en operationele teams kunnen inplannen voor serviceonderbrekingen en de controle kunnen behouden tijdens incidenten. Met meer dan 200 diepgaande integraties en een zeer flexibel regelsysteem, worden met Opsgenie waarschuwingen gecentraliseerd, worden de juiste mensen op de hoogte gesteld en kunnen ze snel actie ondernemen. Opsgenie houdt alle activiteiten bij en biedt bruikbare inzichten om de productiviteit te verbeteren en doorlopend operationele efficiëntie te bevorderen. Meer informatie over Opsgenie Hoogst gewaardeerd: Opsgenie is een krachtig platform voor waarschuwingen en on-call beheer voor de exploitatie van altijd beschikbare ontwikkelings- en operationele diensten. Meer informatie over Opsgenie

door SunView Software

(46 beoordelingen)
Discover the Next Generation of Service Management. Deliver innovative & affordable ITSM that outperforms the competition. ChangeGear by SunView Software delivers a single-platform ITSM solution that goes beyond the scope of the ¿IT department¿ to serve the needs of the entire enterprise. Meer informatie over ChangeGear ChangeGear by SunView Software delivers enterprise-grade ITSM that's fast to implement, easy to configure & less costly to maintain. Meer informatie over ChangeGear
Jira Service Desk is rated the #1 Most Popular and Affordable ITSM software. Built on Atlassian's Jira Software, Jira Service Desk has everything your IT teams need out-of-the-box including automation rules, SLAs, real-time reporting, and ITIL-certified processes like incident, problem, and change management. Deliver great service, at a fraction of the cost and set up time of competitors. Meer informatie over Jira Service Desk Jira Service Desk is service desk software built for modern IT teams starting at only $10 per month. Try it free: https://www.atlassian Meer informatie over Jira Service Desk

door Entry Software

(9 beoordelingen)
TeamHeadquarters is een zeer geïntegreerde reeks volwaardige hulpprogramma's voor projectmanagement, portfoliomanagement, Service Desk en tijdschema's. TeamHeadquarters helpt jouw mensen zich op het juiste moment op het juiste werk te concentreren. Het helpt jouw managers geweldige managers te zijn. Het is beschikbaar op aanvraag, dus je kunt meteen beginnen met het gebruik van dit krachtige softwarepakket voor ondernemingen. Meer informatie over TeamHeadquarters Projectmanagementsoftware met geïntegreerde Service Desk. Houdt projecten op schema terwijl jij geweldige klantenondersteuning biedt. Meer informatie over TeamHeadquarters

door Wrike

(1.426 beoordelingen)
Wrike is online werkbeheersoftware waarmee je team inkomende foutmeldingen stroomlijnt met ingebouwde formulieren, automatisch correcte teams toewijst en de voortgang bijhoudt op tijdlijnen of kanban-borden. Met Wrike kun je taken creëren en delegeren, deadlines bijhouden, je plannen visualiseren in het Gantt-diagram en rapporten delen. Wrike biedt ook geavanceerde functies, zoals aangepaste workflows, geavanceerde beveiliging, beperkte gegevenstoegang en meer. Perfect geschikt voor teams van meer dan 20 personen. Meer informatie over Wrike Met Wrike kun je binnenkomende aanvragen stroomlijnen, de voortgang van het werk volgen en IT-projecten beheren. Perfect geschikt voor teams van meer dan 20 personen. Meer informatie over Wrike

door Monitor 24-7

(6 beoordelingen)
Oplossing voor ITIL-servicebeheer. PinkVERIFY toegekend voor 10 processen. IncidentMonitor is een kant-en-klaar framework voor servicebeheer met meerdere gratis processjablonen. De toepassing biedt functies op Enterprise-niveau tegen een lage MKB-prijs. Alle processen kunnen eenvoudig worden aangepast met behulp van de grafische workflow en de slimme servicecatalogusontwerper. Er is geen codering nodig om de meest geavanceerde workflows en webformulieren te creëren. Er kunnen een onbeperkt aantal processen naast elkaar worden uitgevoerd, waardoor een daadwerkelijk gedeeld servicecentrum wordt gecreëerd. Meer informatie over IncidentMonitor Enterprise ITIL-servicedeskoplossing voor een lage MKB-prijs. Geavanceerd en rijk aan functies. GRATIS ITIL processjablonen beschikbaar. Meer informatie over IncidentMonitor

door Computicate

(4 beoordelingen)
Computicate is the Professional Service Automation platform for ambitious Managed Service Providers (MSPs), that aim to grow and deliver world class services. In achieving that goal, PSA is much more than just another module or software tool used along the way. Configured properly, PSA makes your Managed Services operation dependable, efficient and ready to scale. Getting this done, the easy way, is exactly where Computicate makes the difference. Meer informatie over Computicate PSA Scaling your IT Service MSP business can be hard. Computicate PSA makes is easy - PSA software simplified Meer informatie over Computicate PSA

door QuestDesk Solutions

(10 beoordelingen)
Our comprehensive Service Management solution for internal and customer support. We offer out-of-the-box functionality which facilitates best practices for incident and change management with powerful email integration, SLA support, knowledgebase, teamworking, advanced configuration, automatic ticket assignment and a self-service portal. Meer informatie over QuestDesk Solutions An enterprise-level service management solution designed for organizations of all sizes. Meer informatie over QuestDesk Solutions

door ConnectWise

(157 beoordelingen)
Made for companies that sell, service, and support technology, ConnectWise Manage can help you standardize service workflows, automate communication with customers and even recurring tasks. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. Meer informatie over ConnectWise Manage ConnectWise Manage helps you distinguish yourself from the competition by offering proactive, business-focused technology services. Meer informatie over ConnectWise Manage
Developed by IT service providers with real experience in the IT services industry, the ConnectWise Automate, formerly LabTech, IT automation platform was designed to give you greater visibility into your clients' IT networks and the tools you need to automate your IT services. With Automate, your technicians can perform any IT support or management task remotely, efficiently and non-intrusively. If you can think of an IT task or process, Automate can do it! Get your free tour! Meer informatie over ConnectWise Automate Automate is the most powerful, feature-rich & most recognized RMM platform in the IT market. Streamline your IT service delivery! Meer informatie over ConnectWise Automate

door OTRS

(55 beoordelingen)
OTRS is a fully-managed service management suite that includes ticketing, workflow/process automation and notification, among its many features. Processes can be customized to incorporate ITIL and/or specific security requirements. IT service professionals use OTRS to structure communication and streamline internal processes so that they can respond quickly to any situation and provide the best possible service in a cost effective way. Request a demo today. Meer informatie over OTRS Fully-managed service management suite that includes ticketing, workflow automation & notification for IT service professionals. Meer informatie over OTRS

door BlueFolder

(21 beoordelingen)
BlueFolder is a web-based service management solution that offers a unique blend of ease-of-use and breadth of functionality. Along with features such as robust ticket management, scheduling/dispatch, and billing, BlueFolder stands apart with features like a powerful customer portal, asset/equipment tracking, and customer notifications. Our customers regularly tell us that adopting it has been the key to realizing the productivity gains that have propelled their business to the next level. Meer informatie over BlueFolder Software built for IT service business professionals; centralizing ticket & customer management, billing, team scheduling and more. Meer informatie over BlueFolder

door ServiceLedger

(6 beoordelingen)
ServiceLedger Software is designed for field service organizations requiring powerful service tracking, scheduling, dispatching and invoicing functionality. ServiceLedger is focused on your success and provides measurable results that you can easily identify and realize. ServiceLedger is primarily designed for U.S., Canadian and Australian markets, however can be used in other markets. Meer informatie over ServiceLedger Includes work order management, project management, scheduling and dispatch management and quoting management. Meer informatie over ServiceLedger
Vizor is een uitgebreid helpdeskfoutenvolgsysteem voor het leveren van volledige IT-ondersteuning voor eindgebruikers en klanten. Functies omvatten krachtige e-mailintegratie, SLA-ondersteuning, kennisbank, teamwerk, automatische tickettoewijzing en een selfserviceportal. Vizor ServiceDesk is kant en klaar te gebruiken of kan eenvoudig worden aangepast aan jouw exacte vereisten. Beschikbaar op locatie of in de cloud. Klik hier om het uit te proberen. Meer informatie over VIZOR ServiceDesk & IT Assets Uitgebreide helpdeskprobleemvolging voor het leveren van volledige IT-ondersteuning voor eindgebruikers en klanten. Meer informatie over VIZOR ServiceDesk & IT Assets

door ManageEngine

(0 beoordelingen)
Patch Connect Plus is een integratiesoftware waarmee gebruikers applicaties van derden kunnen patchen (meer dan 225 niet-Microsoft-apps) met behulp van hun bestaande Microsoft SCCM-server. Je kunt je implementatie aanpassen en de volledige SCCM-implementatiegegevens bekijken. Patch Connect Plus biedt ook een optie om patches te publiceren via de SCUP-catalogus. Met de nieuwste SCCM-plug-in kunnen gebruikers nu rechtstreeks vanuit de SCCM-console toegang krijgen tot en gebruikmaken van alle toepassingen van derden die worden ondersteund door Patch Connect Plus. Meer informatie over Patch Connect Plus Patch Connect Plus kan worden geïntegreerd met de SCCM-server om de implementatie van 225+ applicaties van derden te automatiseren en handmatig te publiceren via de SCUP-catalogus. Meer informatie over Patch Connect Plus

door Ai Field Management

(28 beoordelingen)
Platform voor het leveren van IT-diensten dat gps en berichten combineert met productiviteit. Start/stop op elk gewenst moment - GEEN contract. SLECHTS $ 5/licentie/maan - REALTIME WERKNEMER GPS - VERTALING IN DE APP (>100 TALEN) - Schaalbaar van 1 - 10.000 werknemers - Platformneutraal: Windows, Mac, Laptop, Tablet, iOS/Android - "Altijd toegang", zelfs jaren later - Deel berichten/documenten/foto's in realtime - Meldingen - Deel werkgegevens (pdf/Excel) - Systeem voor beschikbaarheid van werknemers (geen dubbele boekingen) Meer informatie over Ai Field Management Platform voor personeelsbeheer. Het is net een CRM voor het operationele team, samenwerking/productiviteit. Start/stop op elk gewenst moment - GEEN contracten. $ 5/licentie/maand. Meer informatie over Ai Field Management

door Harmony Business Systems

(15 beoordelingen)
HarmonyPSA ondersteunt de volledige zakelijke levenscyclus, van het genereren van leads tot contractvernieuwing. Het is speciaal ontworpen en gebouwd voor software- en servicebedrijven en automatiseert bedrijfsfuncties op één platform, beschikbaar vanuit de cloud op elk apparaat. Meer informatie over HarmonyPSA PSA-hulpmiddelen van de volgende generatie. Compleet Professional Services Automation-pakket voor software- en servicesbedrijven. Meer informatie over HarmonyPSA

door Zendesk

(2.051 beoordelingen)
Zendesk builds software for better IT service and customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and general help desk software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

door Zendesk

(2.051 beoordelingen)
Zendesk bouwt helpdesksoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better IT service and customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds IT service and help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Monitor all your devices easily and in one place! With Spiceworks Network Monitor you can keep an eye on your servers and SNMP-enabled devices like routers and switches from one dashboard. Youll have total visibility over your network, so you can catch issues before any of your users, and be the IT hero you were meant to be. After work hours, rely on email alerts to keep you updated of the critical issues affecting your systems. All of this, and its free! Download Network Monitor now. Real-time monitoring, email alerts, monitor multiple devices in one dashboard, easy-to-use for Windows and Linux servers & switches.

door ConnectWise

(157 beoordelingen)
Made for companies that sell, service, and support technology, ConnectWise can help you standardise service workflows, automate communication with customers and even recurring tasks. The platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, cloud services and business analytics that dramatically streamline a company's operations. ConnectWise helps you distinguish yourself from the competition by offering proactive, business-focused technology services.

door Kaseya

(138 beoordelingen)
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates all your key management capabilities into a single platform. VSA makes your IT staff more productive, services more reliable, your systems more secure, and your value easier to show. VSA capabilities include: Remote Monitoring, Remote Control, Help Desk, Patch Management, AV/AM, Process Automation, and more. Manage All of IT from a Single Integrated Console. Easily handle application performance management, identifying and resolving issues.

door ManageEngine

(128 beoordelingen)
ManageEngine ServiceDesk Plus is een helpdesk- en assetmanagementsoftware. Het biedt een geïntegreerd pakket met incidentbeheer (trouble-ticketing), goederentracering, inkoop, contractbeheer, een selfserviceportal en een kennisbank tegen een betaalbare prijs. ServiceDesk Plus biedt alles wat je nodig hebt voor een volwaardig IT-helpdesk en een productief helpdeskteam. Manage Engine ServiceDesk Plus is beschikbaar als on-premises en on-demand. Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer.
BMC Remedy IT Service Management revolutionizes enterprise service management. Delivered on-premises or in the cloud, Remedy ITSM is a configurable and extensible platform radically redesigned to meet the needs of any transformative IT organization. Easier to use, faster to deploy, and packed with the latest innovations in service management, Remedy IT Service Management and Remedy OnDemand are the most complete and capable IT service management for your enterprise. Radically redesigned to set a new standard for IT service management on-premises or in the cloud.

door BOSS Solutions

(83 beoordelingen)
BOSS Solutions software is available for both On Premise and SaaS environments. BOSS provides capabilities that address requirements for Help Desk/Service Desk, Asset Management and Tracking, and other Service Management applications. Powered by its ITIL based solutions, BOSS has gained significant knowledge in implementing ITSM best practices and helped customers to improve overall efficiency and user satisfaction. Major features and capabilities include, Automatic Discovery, Incident Managemen Software is available for On Premise and SaaS and solutions provides capabilities that address requirements for Help Desk/Service Desk,
Developed by IT service providers with real experience in the IT services industry, the ConnectWise Automate, formerly LabTech, IT automation platform was designed to give you greater visibility into your clients' IT networks and the tools you need to automate your IT services. With Automate, your technicians can perform any IT support or management task remotely, efficiently and non-intrusively. If you can think of an IT task or process, Automate can do it! Automate is the most powerful, feature-rich & most recognized RMM platform in the IT market. Streamline your IT service delivery!

door Vivantio

(71 beoordelingen)
Web-based solution that provides IT services through automated routing, alerts, interaction tracking and more. Web-based solution that provides IT services through automated routing, alerts, interaction tracking and more.

door InvGate UK

(70 beoordelingen)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Intuitive web-based service desk software to manage, analyze, and automate your IT service support.

door InvGate SRL

(70 beoordelingen)
InvGate Service Desk is a web-based ITIL ready solution with an unprecedented user interface. Offering Incident, Problem, Change, Asset & Knowledge processes. Service Desk provides unmatched collaboration between users, powerful automation & smart ticket management. Multi-tenant cloud-based SaaS or On-Premise implementation. 100% code-free configuration, drag-and-drop graphical workflow builder, business analytics reporting, custom dashboards, SLAs, email ticketing and Gamification. Software intuitivo 100% web para mesa de ayuda. Fomenta la colaboración y la gestión inteligente de solicitudes con automatización.

door Auvik Networks

(60 beoordelingen)
Auviks network infrastructure RMM gives MSPs the network visibility and process efficiency they need to boost the profitability of their network services. Our cloud-based software provides unprecedented insight into client networks and automates complex and time-consuming tasks so you can scale your practice effectively. By giving you visibility and actionable data on network infrastructure, Auvik is a great complement to traditional RMM systems that focus on servers and endpoints. Auvik's cloud-based network operations software, provides MSPs unprecedented insight into client networks and automates complex tasks.

door NinjaRMM

(52 beoordelingen)
NinjaRMM is an all-in-one IT service management platform with a robust set of features to help you design, plan, deliver, operate and control IT services. You can manage network devices including windows and mac endpoints, perform patching, access remotely, deploy and run antivirus scans, automate scripts across all devices, monitor website performance and more. Built on an easy and intuitive cloud-based platform, you can get up and running in 5 minutes, no servers required. NinjaRMM is the easiest, all-in-one remote IT service management and monitoring solution that IT professionals love.

door Tigerpaw Software

(50 beoordelingen)
Our unique, all-in-one solution combines the best features of a PSA tools solution, a robust CRM solution and a BPM software solution into a platform that provides complete visibility, coordination and control of all aspects of your business. With Tigerpaw One, every employee -- from the CEO to the field technician, and from the head of sales and marketing to the customer service representative -- will have the tools and resources he or she needs to be more productive. Automate Your Business. Simplfy Your Life. Tigerpaw is a complete end-to-end business automation solution.

door FieldAware

(48 beoordelingen)
Our made-for-mobile, cloud-based service management software was designed from the ground up to provide IT field teams with secure, powerful service tools. With FieldAware, you will amaze your customers, make your team more productive and stay ahead of your competition. Your business deserves the most powerful and easy to use field service management system available, including work order management, job scheduling asset management and more. Our made-for-mobile, cloud-based service software provides power and total flexibility for better field service management.

door Lansweeper

(37 beoordelingen)
Lansweeper is an agentless IT Asset Management solution that can scan any network setup. Use IP range and AD integrated scanning or specify crucial servers to be scanned more regularly. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones, and other network devices. A wealth of information on hardware as well as software is scanned and can also be used to create reports through the intuitive report editor. Discover Your IT. IT Asset Management Software That Finds & Manages All Assets Across Your Enterprise.

door Westrom Software

(34 beoordelingen)
The Service Program is the industry leading QuickBooks add-on Service Software. Dispatch, Routing, work order tracking, maintenance schedules, customer call, tracking equipment, GPS, Mobile Solution and Customer Service Portal - compatible with any iPhone, Droid phone or Tablet or laptop with real time synch, signature capture, field printing, attach pictures, invoices, Rentals, barcodes, and billing and much more. INCLUDES Weekly Training, Technical Support and Software Upgrades. Simple. QuickBooks add-on service software with dispatch, routing, work order, maintenance schedules, GPS, mobile and customer service tools.
Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers. Ghost Solution Suite 3.1 includes the Deployment Solution 6.9 console and its core capabilities for operating system deployment, migration and cross-platform management. Combined with key functionalities from Ghost Solution Suite 2.5, like Ghost Cast Server and DeployAnywhere, Ghost Solution Suite accelerates and simplifies imaging and deployment. Symantec Ghost Solution Suite is an award-winning software solution for imaging and deploying desktops, laptops, tablets and servers

door Planio

(20 beoordelingen)
Planio is a Redmine-based help desk tool. You can create custom workflows personalized to your situation. The Helpdesk makes it easy to manage support tickets. Tight integration with GIT/SVN means you can link your repository commits to issues in Planio. We include free data transfer from other tools and telephone support with every plan. Planio makes managing software projects easy with issue and bug tracking, agile boards and tight integration with GIT/SVN
Continuum's IT (RMM) Platform is made for MSPs to increase their profitability. An end-to-end remote monitoring and management platform built on an intelligent alerting engine and FULLY integrated with a 650-tech NOC services team which dramatically improves your ability to scale your business, increases your operational efficiencies and reduce overhead needed to provide 24x7 monitoring, troubleshooting and maintenance for their clients desktops, servers, mobile devices and endpoints. An IT Management Platform (RMM solution) built for Managed IT Providers large & small to proactively manage SMB clients remotely.
IT service management solution built to help growing IT organizations do amazing things. We automate your daily support tasks and help you to track, measure, and process any unit of work. We do it all by delivering cloud-based service management software thats fast to deploy, and simple to configure. Best of all, your investment is protected. ServiceNow is the only cloud provider to offer an ITSM path to grow your services without the replacement burden. Express automates daily support tasks and help you to track, measure, and process any unit of work. It's easy to use and scalable.

door 4me

(14 beoordelingen)
4me was built from the ground up to support SIAM and the collaboration of an unlimited number of service providers. Not just by re-creating records in different service management tools but by allowing service providers and organizations to seamlessly work together (even when using a different tool) on any request a customer may have. Enterprise-class IT service management application built for multinational organizations around Service Integration and Management.
JDisc Discovery creëert automatisch de IT-documentatie voor jouw netwerk en detecteert alle gangbare besturingssystemen (inclusief HP-UX, Solaris en AIX). De IT-documentatie omvat gedetailleerde hardware- en software-informatie, IP-netwerken, Windows-domeinen en Active Directory-installaties. De visie van JDisc is om je IT-documentatie zo actueel en compleet mogelijk te maken. Software voor netwerkinventaris en -documentatie die software- en hardwaregegevens van alle soorten apparaten op je netwerk verzamelt.

door Canfigure

(12 beoordelingen)
Canfigure has been designed to provide a scalable, cost effective solution. Its library of well-designed modules enables you to implement only the functionality you require, and then expand at a pace that suits you. The out-of-the-box functionality includes support for integrated CMDB, Asset Management, Change Management and Service Desk. The intuitive administrative functions enable you to customize and expand the database to incorporate any configuration information you may wish to track. Canfigure is a modular ITSM and ITAM solution based on ITIL principles. Canfigure can be deployed on premise or cloud hosted.

door Optsy

(11 beoordelingen)
Offers field service solutions for managing routine service calls, service agreements, advanced project management and more. Offers field service solutions for managing routine service calls, service agreements, advanced project management and more.
IT service management solution that provides automation, change management, and practice content to reduce risks and costs. IT service management solution that provides automation, change management, and practice content to reduce risks and costs.
JumpCloud Directory-as-a-Service biedt een vernieuwde vormgeving voor Active Directory en LDAP. JumpCloud beheert en verbindt je gebruikers veilig met hun systemen, applicaties, bestanden en netwerken. JumpCloud beheert gebruikers en hun systemen, of het nu gaat om Mac, Linux of Windows, en biedt toegang tot lokale en cloudresources zoals Office 365, G Suite, AWS, Salesforce en Jira. Dezelfde login verbindt gebruikers met netwerken en gedeelde bestanden via RADIUS en Samba, respectievelijk, en beveiligt de WiFi van organisaties. JumpCloud Directory-as-a-Service beheert en verbindt je gebruikers veilig met hun systemen, applicaties, bestanden en netwerken.

door RepairTech

(5 beoordelingen)
RepairTech makes automated computer repair software design specifically for IT Professionals. Instead of manually running through every tool on your checklist, simply use TechSuite, select what you want to run ahead of time, click start, and come back to a full HTML report. TechSuite automates over 300 commonly used utilities, and should be on every serious technician's bench. Learn more at repairtechsolutions.com, and make sure to check out the free trial. RepairTech's suite of software automates the computer repair process.

door Zerion Software

(5 beoordelingen)
Mobile form building system that offers image and audio recording, signature capture, offline data collection, GPS, and mapping. Mobile form building system that offers image and audio recording, signature capture, offline data collection, GPS, and mapping.
A full-featured software solution that simplifies static and dynamic Windows deployments and migrations. A full-featured software solution that simplifies static and dynamic Windows deployments and migrations.

door YOUZER

(4 beoordelingen)
With Youzer, you manage all the accounts, the software and hardware assets from a single centralized tool made for IT, HR and managers. Follow in real time the use of the assets for all your employees from onboarding to offboarding and optimize the cost for your company. Affect, create, deactivate and protect your IT and "non-IT" assets. Youzer is a powerfull online software that helps companies to manage the IT accounts and assets of their employees.

door Stellar Data Recovery

(3 beoordelingen)
Stellar MBOX to PST Converter migrates MBOX email clients like Thunderbird, Entourage, Spicebird, Pocomail, AppleMail, Eudora, Mulberry, SeaMonkey, Netscape, ClawsMail, OperaMail, Mozilla Mail, Evolution, Sylpheed, Cone, Mutt, Gnu Mail clients into PST. Stellar MBOX to PST Converter is an easy-to-use email migration tool that converts MBOX files to '.PST' files

door Routezilla

(2 beoordelingen)
Routezilla is the UBER like booking and routing engine for On the Go business. It will reach, route and book customers online, 24/7. Eliminate phone tag, routing and scheduling conflicts with its brand-able mobile solution. Unlike OpenCal (acquired by Groupon) which is designed for hair salons and spas, Routezilla maps customer locations, automatically books and reduces the driving distance from one job to the next. Routezilla is scalable technology that can be used anywhere in the world. An UBER like Booking and Routing Engine for On the Go businesses.

door Managed Maintenance

(2 beoordelingen)
ONEview is a cloud-based SaaS Asset Management Software that allows technology provider organizations to maximize recurring service revenues through an end-to-end automated asset and contract management solution. With ONEview, you can attach more services, sell more maintenance renewals and manage the complete product lifecycle of your customers asset base while gaining a 360 degree view of your customers environment. Allows technology provider organizations to maximize service revenues through an automated asset and contract management solution.

door Commit Business Solutions

(1 review)
Cloud-based IT software that helps customize, integrate and facilitate operations for CRM, billing, sales & service management. Cloud-based IT software that helps customize, integrate and facilitate operations for CRM, billing, sales & service management.

door Octopus-ITSM.com

(1 review)
Built from the ground up on ITIL best practices and pre-configured for immediate usage, Octopus is a very user-friendly, accessible and constantly evolving application, ideal for small / mid-sized IT depts. Features include incident, service request, problem, change and event management, SLA and automated escalation, CMDB and automated inventory, web portal with custom forms, email notifications for all important events and advanced reporting. Octopus is supported by a unique service package. Helpdesk / IT Service Management software. Document and resolve daily incidents and requests in the most efficient way possible.
ServiceTonic is a powerful and easy-to-manage solution for any company that needs to automate services without programming skills. ServiceTonic is a Spanish based company, founded in 2009 and rapidly enlarged its operations globally in more than 14 countries with strategic partners through all markets: Service Providers, finance, government, industry, consulting,etc. ServiceTonic brings IT Service Management, Customer Service and Enterprise Service Management to all range of customers. From sma Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software.
Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors. Enables automated connection between Help Desks, Service Dispatch systems to one or more service vendors.
The IT environment of your organisation is very valuable. ITSM software immediately provides you with more insight into your IT assets and IT infrastructure and allows you to properly adjust your IT policy. With IT Service Management software you can profit from - Overview and efficiency when processing incidents and service requests. - Comply with and register Service Level Agreements. - Cost control. - A higher availability of your IT assets. Ultimo IT Service Management enables all IT assets within your organisation to be effectively managed.

door Remain Software

(1 review)
TD/OMS supports IBM i (Power) Windows and Unix/Linux. It incorporates fundamental IT business process support to manage software changes, software development, deployment and modernization projects. TD/OMS enables development teams to work in a collaborative way and to share any information at various development stages in any environment. TD/OMS is a powerful software solution that incorporates all the functionalities to support modern software development requirements. Scalable ALM/SCM solution to control all software assets and changes within any organization.
CMDBuild is an enterprise open source solution for the IT asset management (CMDB, ITAM) It's intended to shape and manage the IT asset database and support management workflows according to ITIL Best Practices. The CMDBuild configuration tools allow to activate acompleteCMS (Configuration Management System) to managetheIT Department. Thanks to its high configurability, it is a good tool to configure customizable solutions for the IT governance but also for the asset management in general. CMDBuild is the integrated solution for the Service Desk management. High configurable, ITIL compliant, multilanguage and open source.
unitworx is a fully-integrated IT Service Management Software designed and developed to master the challenges of small and medium sized IT companies or departments. The ITSM software brings together all of the key elements of successful IT management into a single system: Documentation, Monitoring & Ticketing. The users will benefit from the interaction of these modules, an easy-to-use interface, pre-defined workflows and many other features. unitworx is a fully-integrated ITSM Software with all tools for professional IT Management: Documentation, Monitoring & Ticketing.
SCC enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across the UK. We optimise IT infrastructure to reduce cost and increase business agility and competitiveness. SCC keeps your business secure, mobile, agile, connected and supported. SCC enable people to do business by planning, supplying, integrating and managing their IT.
Krimpende marges, concurrerende prijzen en de toenemende druk van de openbare clouddiensten dwingen je om je bedrijfsmodel te veranderen. Het whitelabel, gebruikersvriendelijke self-service webportal verwerkt klantorders en voorziet en levert vervolgens die diensten, waardoor je hele bedrijf wordt samengevoegd tot één winstgevend systeem. En het werkt met oplossingen die je je klanten nu al aanbiedt! Microsoft, VMware, Google en vele, vele andere leveranciers worden ondersteund. Een op SaaS gebaseerd platform voor het bestellen, voorzien en leveren van cloudservices. Werkt met je bestaande leveranciers! Geen ingrijpende vervanging!

door Key Computer Applications

(0 beoordelingen)
Total workforce and business management solutions, for service, maintenance and installation organisations, that will increase your efficiency, optimise your workforce / boost sales. Efficiently manage your service, installation, repair and hire contracts with ease. Access your system from anywhere on any device. Increase performance and customer satisfaction. Service Manager includes a range of field and service management modules tailored to suit your business requirements /budget. Field service automation solution with asset tracking, contractor hiring management, service report generation capabilities, and more.

door Netmon

(0 beoordelingen)
Netmon is a comprehensive network monitoring system featuring our proprietary high-performance traffic sniffing technology. Our combination of deep analysis and instant alerting make Netmon a complete solution for organizations who need to monitor the health and current status of mission-critical systems. Our product offerings combined with flexible licensing terms scale to put enterprise-level systems monitoring capabilities into the hands of small and medium-sized businesses. Comprehensive network monitoring appliance. Monitor network traffic, devices, and services. Integrated alert system.

door Hornbill Corporate

(0 beoordelingen)
Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution. Collaborative ITSM is a fresh approach, combining innovative collaboration technology, ITSM best practice, and powerful business process automation. Hornbill Service Manager is ideal for service desks that need to get up and running quickly, with intuitive deployment of ITSM best-practice. Collaborative ITSM breaks down silos, enabling teams to deliver better outcomes, by working together on common goals. Hornbill Service Manager is an easy to use, powerful, collaborative Service Desk solution that helps IT teams modernize their ITSM.

door Tantara Business Solutions

(0 beoordelingen)
We develop software on BulkDataPro platform which is a suite of products.The product suite,cloud based or onsite, includes equipment maintenance solution,stock control,fleet cost management,jobcard and workorder management,workflow,CRM, human resources and payroll management,point of sale,manufacturing and production management,accounting,data warehousing and analytics. Our solutions are in-house and our comprehensive development team customize the solution to meet customer requirements. A software suite , best choice for manufacturers,fleet owners,logistics wanting a complete business solution.
Specops Self Service Portal allows users to request resources without contacting the helpdesk. With built-in request and approval workflow support, you can use the Specops Self Service Portal to control which computer(s) or user(s) can request resources such as shares, printer, software, and the type of software. This decreases costs by allowing you to keep track of license usage. Empowers users to request their own IT resources and applications through self service

door Seerene

(0 beoordelingen)
Serene is a code-people management platform that sets a new standard for how CIOs manage their most important asset their codebases and engineering capacity. Actively drive IT change, balance productivity and innovation while massively reducing risk and increasing transparency.
HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system. HyperTeam¿s Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service!

door Requuest

(0 beoordelingen)
Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT. Requuest is web-based SaaS service desk software designed for delivering worry-free IT support.

door Sightline Systems

(0 beoordelingen)
Sightline Enterprise Data Manager (EDM) is a powerful IT infrastructure monitoring and performance analytics solution that provides real-time visibility across todays modern cloud, virtual and hybrid IT environments. Sightline leverages big data visualization, predictive analytics and machine learning to deliver root cause analysis, anomaly detection and capacity planning to help large enterprises, Fortune 500 companies and Global 2,000 organizations rapidly identify infrastructure problems. Sightline helps IT departments proactively predict performance issues, prevent unplanned downtime and reduce mean time to resolution.

door Trigent Software

(0 beoordelingen)
Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost. Enterprise Product, Software & Mobile Development

door EBC Group

(0 beoordelingen)
EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

door Alhambra-Eidos

(0 beoordelingen)
Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations
Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement. Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.

door Data Assessment Solutions

(0 beoordelingen)
decidalo takes over most of your time-consuming internal tasks, allowing you to use your time more profitably. With decidalo you increase your sales opportunities through shorter response times, bid-specific CVs, and relevant project references. By linking skills, project requirements, employee capacities, and accounting data, decidalo shows you how to utilize existing skills as profitably as possible. Skills & CV management Resource & Reference management Quotation and effort calculation Time recording and budget tracking

door vCIOToolbox

(0 beoordelingen)
Software for IT service providers to run vCIO programs and quarterly business reviews-QBR. Software for IT service providers to run vCIO programs and quarterly business reviews-QBR.

door DeepSearch

(0 beoordelingen)
Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making. Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.

door Novaline Information Technologies

(0 beoordelingen)
Powerful monitoring tool for SAP systems with real time alerts. System Guard is a SaaS tool, works with "Monitoring as a service" and "pay as you go" concept includes a Free Trial. Features :SAP Downtime Monitoring, SAP Performance Monitoring, SAP Job Monitoring, SAP Security Monitoring, SAP Hardware Monitoring, SAP Transport Monitoring, SAP Lock Monitoring SAP Monitoring Software .. Real-time, Mobile, Easy to Install