Customer Experience Software

Customer Experience software (also known as CXM or CEM) helps to collect, organize and track customer feedback, both positive and negative. This software includes a variety of applications from programs for collecting customer opinions to tools for converting text-based feedback into numeric information that can later be used for marketing purposes. Customer Experience software is related to Survey software, Customer Satisfaction software and Customer Loyalty software.

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Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Meer informatie over Qualtrics Customer Experience Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey. Meer informatie over Qualtrics Customer Experience

door Intouch Insight

(10 beoordelingen)
Intouch Insight's powerful customer experience software helps brands drive business improvements through better experiences. Collect feedback and seamlessly combine it with data from any source such as CRM, POS, and financials to connect CX to overall business performance. The platform includes unlimited role-based and journey map dashboards, automated case management tools, and Action Campaign technology to help businesses make proactive improvements to CX. Meer informatie over Intouch Insight Intouch Insight's powerful customer experience software helps brands drive business improvements through better experiences. Meer informatie over Intouch Insight

door Delighted

(15 beoordelingen)
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. Meer informatie over Delighted Delighted is the easiest and fastest way to gather and act on customer, employee, partner and vendor experience insights. Meer informatie over Delighted

door SurveyMonkey

(34 beoordelingen)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. Meer informatie over SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Meer informatie over SurveyMonkey CX

door Podium

(77 beoordelingen)
Podium is trusted by over 130,000 users to get more reviews on sites like Google, Facebook, HealthGrades & more to improve the customer experience and understand what makes your business successful. The Podium platform is geared around convenience for customers and giving business owners the tools they need to be there for customers. Improve your customer experience with reviews, sentiment analysis, messaging, webchat and more. Meer informatie over Podium Podium Customer Experience improvement software focused on reviews, messaging, convenience for customers and more. Meer informatie over Podium

door Kilterly

(4 beoordelingen)
Kilterly is designed to enhance the customer experience and reduce churn with easy-to-use software that provides data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, creating a great customer experience, and enhancing revenue. Meer informatie over Kilterly Kilterly simplifies the process of enhancing the customer experience through data-driven insight and automated communication tools. Meer informatie over Kilterly

door Keatext

(14 beoordelingen)
Keatext is an AI-powered text analytics platform that synthesizes in seconds large volumes of feedback from multiple channels (such as open-survey questions, online reviews and social media posts) to produce actionable insights delivered on one comprehensive dashboard. Keatext requires no setup, and features multilingual analysis and context-sensitive, industry-agnostic understanding, as well as automatic visualization of correlations and trends with immediate report-sharing capabilities. Meer informatie over Keatext Keatext synthesizes large volumes of unstructured feedback data from multiple channels & gives you actionable insights in a dashboard. Meer informatie over Keatext

door Key Survey

(38 beoordelingen)
Key Survey is ontworpen voor grote bedrijven en is een flexibel, schaalbaar en geïntegreerd platform voor het volgen en verbeteren van de klantervaring. Gebruik aantrekkelijke en boeiende enquêtes, geautomatiseerde meldingen en workflows en krachtige analytische hulpmiddelen om precies te begrijpen waar verbeteringen kunnen worden aangebracht of goed gedrag kan worden bevorderd. Wanneer je Key Survey aansluit op je andere IT-systemen, sluit je de cirkel tussen marketing, verkoop, bedrijfsactiviteiten en de klantenservice. Meer informatie over Key Survey Key Survey is ontworpen voor grote bedrijven en is een flexibel, schaalbaar en geïntegreerd platform voor het volgen en verbeteren van de klantervaring. Meer informatie over Key Survey

door Five9

(334 beoordelingen)
Five9 brings the power of Practical AI to the contact center to create smart, personalized omnichannel CX over the phone, web, chat, email, mobile and social. Predict the reason for the inquiry with customer intend data. Use intelligent routing to get your customers to the right agent. Provide intuitive self-service options to your customers. Automatically sync interactions to your CRM. Monitor, coach and report on performance in real-time. See why 2000+ customers trust Five9. Meer informatie over Five9 Cloud CX Solution with Practical AI- Inbound, Outbound, ACD, IVR, CTI, Chat, Email, Social, Call Recording, and CRM Integration. Meer informatie over Five9

door Kustomer

(18 beoordelingen)
Kustomer is next-gen customer experience solution for Customer Management, Service, and Support. Used by people-first brands like Away, Glossier, and Ring. Kustomer enables you to know everything about customers and their journeys. It tracks every purchase made, product returned, ad clicked on or comments made on social; presenting it on a beautiful, always in context, omnichannel timeline view for the agent, so that they consistently deliver white glove service. Meer informatie over Kustomer Customer Friendships are created with Kustomer. We are the next-gen platform for Customer Management, Experience, and Support. Meer informatie over Kustomer
CMNTY is een krachtig online platform dat wordt gebruikt door de meest innovatieve merken en marktonderzoeksbureaus van vandaag om community's voor klantinzichten te creëren. Door een continue dialoog met klanten in speciale online platforms, ontwikkelen merken een beter begrip van de motivaties en wensen van de mensen die zij van dienst zijn. Meer informatie over CMNTY Platform CMNTY is een platform dat wordt gebruikt door de meest innovatieve merken en professionals op het gebied van klantinzicht om een uitgebreider beeld van klanten te ontwikkelen. Meer informatie over CMNTY Platform

door Nextiva

(197 beoordelingen)
Nextiva Service CRM is a multi-channel customer support and customer experience software that allows agents to help customers over multiple communication channels, managing all their interactions in one place. With Artificial Intelligence tools, an intuitive rules engine, and database builder, businesses can automate workflows to save time and effortlessly gain insights from the data. Comprehensive experience scoring and patented SmartTopic technology give companies a holistic view of customers. Meer informatie over Nextiva CRM Nextiva Service CRM is a multi-channel customer support software that allows agents to manage all customer interactions in one place. Meer informatie over Nextiva CRM

door Hotjar

(214 beoordelingen)
Hotjar is de snelle en visuele manier om je gebruikers te begrijpen. Hotjar is alles wat je team nodig heeft om direct visuele feedback te krijgen, zodat je kunt zien hoe mensen je site echt gebruiken en inzichten te ontdekken waarmee je de juiste veranderingen kunt aanbrengen. Meer informatie over Hotjar Feedback- en analysetools die zijn ontworpen om de ervaring van je websitebezoeker te verbeteren. Levert heatmaps, feedbackvragen, enquêtes en nog veel meer. Meer informatie over Hotjar

door ReviewTrackers

(46 beoordelingen)
ReviewTrackers is the award-winning reputation and review management software trusted by over 40,000 businesses. Track reviews on Facebook, Google, TripAdvisor, and 100+ review sites. Centralize all your review data in one app. Respond to customers faster. Request reviews via hassle-free SMS and email campaigns. Harness machine-learning technology to find insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers. Meer informatie over ReviewTrackers Software that helps businesses manage and generate reviews, respond to customer feedback, and discover key customer insights. Meer informatie over ReviewTrackers

door Zoho CRM

(2.891 beoordelingen)
Zoho CRM biedt kleine tot grote organisaties een complete oplossing voor de hele levenscyclus van customer relationship management voor het beheer van de organisatiebrede verkoop, marketing, klantenondersteuning en service- en voorraadbeheer in één enkel bedrijfssysteem. Meer informatie over Zoho CRM Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer. Meer informatie over Zoho CRM

door Newired

(4 beoordelingen)
Newired stelt bedrijven in staat om de onboarding van gebruikers op vrijwel elke webtoepassing te versnellen, door de gebruiker onderweg te laten leren en presteren. Digitaal is in de eerste plaats voor mensen bedoeld. De 100% codevrije oplossingen helpen de motivatie van de gebruiker te vergroten, zowel omdat de gebruiker centraal staat in de levering en ontwikkeling van de software, als omdat Newired vrijwel elke webtoepassing in een gebruikersvriendelijkere omgeving helpt te transformeren. Meer informatie over Newired Dit product ontwerpt 100% codevrije tools om bedrijven te helpen bij het trainen en onboarden van gebruikers voor webgebaseerde toepassingen. Meer informatie over Newired
Zoho CRM Plus als een uniform platform is de ideale oplossing voor bedrijven die hun klantenervaring willen verbeteren met gestroomlijnde administratie, omnichannel klantenbinding, sociale media marketing, krachtige analyses, ingebouwde AI, intelligente chatbots en meer. Meer informatie over Zoho CRM Plus Zoho CRM Plus helpt je uitzonderlijke klantervaringen te bieden en deze om te zetten in merkambassadeurs. Meer informatie over Zoho CRM Plus

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Meer informatie over Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Meer informatie over Zendesk
Verbeter de ervaring van klanten met een alles-in-één cloudoplossing voor contactcenters die je helpt omnichannel-interacties te beheren en te begrijpen in een naadloos klantentraject. Het platform van Genesys PureCloud vormt één enkele tool voor alle communicatie: bellen, chatten, e-mail, sms en meer. Diepgaande analyses, opnamebeleid en personeelsmanagement zijn ingebouwd. Een intuïtieve interface maakt het eenvoudig te gebruiken, of je nu een agent, supervisor of IT-beheerder bent. Meer informatie over Genesys PureCloud PureCloud maakt klantrelaties eenvoudig. Telefoon, e-mail en chat worden verbonden via één tool voor een betere klantbetrokkenheid. Meer informatie over Genesys PureCloud

door TapMango

(102 beoordelingen)
Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Meer informatie over TapMango Simple yet powerful customer retention and acquisition platform. Build your own branded rewards program. Meer informatie over TapMango

door SurveySparrow

(27 beoordelingen)
Met SurveySparrow kun je enquêtes omzetten in gesprekken. SurveySparrow heeft een gespreksinterface en biedt gebruikers de mogelijkheid om zeer interactieve, mobile-first enquêtes te maken en delen met een chat-achtige ervaring. Met de terugkerende enquêtes van SurveySparrow kun je met regelmatige tussenpozen enquêtes verzenden om de polsslag van klanten of medewerkers te meten. Met eenvoudige opties voor delen biedt SurveySparrow je de mogelijkheid om enquêtes te delen via internet, mobiel, sociale media en e-mail om moeiteloos feedback van je doelgroep te verzamelen. Meer informatie over SurveySparrow Met de chat-achtige enquêtes zet je enquêtes om in gesprekken. Hou beter contact met je klanten en medewerkers. Meer informatie over SurveySparrow

door Nickelled

(14 beoordelingen)
Bouw interactieve, codevrije instructies waarmee je elke gebruiker kunt onboarden en converteren. De eenvoudige stap-voor-stap handleidingen kunnen aan elke website worden toegevoegd ZONDER code-integratie: je kunt binnen enkele minuten je eerste instructies voor een Nickelled-website maken en deze binnen enkele seconden delen met collega's, klanten of prospects. Train je klanten of je team over nieuwe website-updates, werkprocessen en online hulpmiddelen. Probeer Nickelled vandaag nog GRATIS (geen creditcard vereist). Meer informatie over Nickelled Maak eenvoudige, stapsgewijze instructies voor websites voor het onboarden en converteren van elke gebruiker. Meer informatie over Nickelled
SightMill is Net Promotor Score (NPS)-enquêtesoftware die gebruikers helpt bij het verzamelen, analyseren en reageren op feedback om de betrokkenheid van klanten of medewerkers (eNPS) te verbeteren. Met SightMill kun je moeiteloos NPS-enquêtes toevoegen aan je website, NPS-enquêtes verzenden per e-mail of NPS-enquêtes verzamelen tijdens een live evenement. Integreert met software van derden (Slack, Zapier, CRM's) en biedt hulpmiddelen om feedback naar je team te sturen. Meer informatie over SightMill - NPS Software SightMill is Net Promotor Score (NPS)-enquêtesoftware die gebruikers helpt bij het verzamelen, analyseren en reageren op feedback om de betrokkenheid van klanten te verbeteren. Meer informatie over SightMill - NPS Software

door Userfeel

(2 beoordelingen)
Userfeel is a usability testing tool that gives you videos of real users speaking their thoughts as they use your website or app. Userfeel was designed and developed by Usability Researchers for Usability Researchers but also for newcomers to UX Research and anyone who wants to optimize their website or app. Meer informatie over Userfeel.com Quick and Easy Remote Usability Testing for Websites and Apps. Our panel consists of more than 40,000 testers speaking 40 languages. Meer informatie over Userfeel.com

door NiceJob

(54 beoordelingen)
---> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to use an exceptional customer experience to create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Meer informatie over NiceJob ----> The easiest way to use exceptional customer experiences to create advocates. Like word of mouth only 1000x better. Try it free! Meer informatie over NiceJob

door Aimtell

(7 beoordelingen)
Aimtell enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push notifications to. Meer informatie over Aimtell Push notification software to re-engage website visitors. Features targeting, automation, reporting, event tracking & more. Meer informatie over Aimtell

door BirdEye

(238 beoordelingen)
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue. BirdEye's all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social, support ticketing, listings, webchat, business insights, and competitive benchmarking. Meer informatie over BirdEye All-in-one customer experience software that reimagines the way feedback is used to acquire and retain connected customers. Meer informatie over BirdEye

door CloudTalk

(4 beoordelingen)
CloudTalk is full featured cloud based call center solution, ready to use in minute. CloudTalk helps smart companies deliver exceptional customer support & boost their sales. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. Integration into your favourite Helpdesk, E-commerce or CRM solutions. Instant access to phone numbers from more than 60 countries. Feel free to try CloudTalk in action for free. Meer informatie over CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your free trial today! Meer informatie over CloudTalk

door Thought Industries

(23 beoordelingen)
The Thought Industries award-winning Learning Business Platform is helping for-profit training organizations, software companies, consulting firms, associations, CEU providers, and more drive revenue and scale learning operations. The platform enables businesses to create customized, white-labeled learning environments, author and create powerful learning experiences, and monetize courseware with integrated commerce and licensing capabilities - all from a consolidated cloud-based solution. Meer informatie over Thought Industries The Thought Industries award-winning Learning Business Platform is helping for-profit businesses drive revenue and scale operations. Meer informatie over Thought Industries

door Pipedrive

(2.025 beoordelingen)
Pipedrive begrijpt werkelijk het belang van de klantervaring als het gaat om verkoop op basis van activiteiten. Dankzij de eenvoudig te gebruiken verkoop-CRM, uitgerust met geweldige functies en integraties, kunnen verkopers nu volledig zijn gericht op wat voor hen het belangrijkst is. Probeer deze CRM, die is gebouwd door verkopers, en je zult geen problemen meer hebben met het begrijpen van je klanten of het sluiten van deals. Meer informatie over Pipedrive Pipedrive is een hulpprogramma voor verkoopbeheer waarmee verkoopteams worden georganiseerd. Het helpt je je te concentreren op de activiteiten waarmee deals gesloten worden. Meer informatie over Pipedrive

door Whatfix

(57 beoordelingen)
Whatfix is the easiest way to create guides, and make how-to's interactive. Whatfix enhances self-service capability of web products and helps companies to reduce support queries and improve user engagement. Using Whatfix Digital Guidance platform, companies can self-curate interactive guides & integrate across all user touch points. Whatfix is being used by large as well as small enterprises for improving training effectiveness, enhancing customer support and to improve user onboarding. Meer informatie over Whatfix Whatfix drives technology adoption and user enablement to enhance productivity and engagement through contextual in-app content Meer informatie over Whatfix

door ChurnZero

(56 beoordelingen)
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero helps businesses understand how their customers use their product, assesses their health and their likelihood to renew, and gives the business the means to automate and personalize the customer experience through timely and relevant touchpoints, including in-app content, Meer informatie over ChurnZero ChurnZero's customer success platform helps businesses fight churn via data integrations, health scores, automation, NPS and much more! Meer informatie over ChurnZero

door Fivestars Loyalty

(1.063 beoordelingen)
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors. Meer informatie over Fivestars Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Meer informatie over Fivestars

door TeamSupport

(704 beoordelingen)
TeamSupport is the only customer experience software built for business to business, including all the features you need in B2B: a robust customer database, custom SLA management, customer alerts, proprietary customer distress index, task management, in-depth reporting & metrics, and even sentiment analysis! TeamSupport is also fully customizable and scales with you as you grow. Get the focus back on your customers where it belongs and provide an exceptional customer experience. Meer informatie over TeamSupport Customer Experience software built for business to business. Understand your customers better and improve customer satisfaction today. Meer informatie over TeamSupport

door Sprout Social

(355 beoordelingen)
Sprout Social offers powerful social customer care solutions for leading agencies and brands including Hyatt, Ogilvy, Leo Burnett, Evernote and Microsoft. Sprout supports Facebook, Twitter, Instagram, LinkedIn and Google+ & integrates with Bitly, Google Analytics, Zendesk, Feedly & UserVoice. | Try Sprout Free For 30 Days. Meer informatie over Sprout Social Drive satisfaction, expand relationships and ensure long-term loyalty with social customer care | Try Sprout Free Meer informatie over Sprout Social

door UJET

(42 beoordelingen)
UJET is a modern cloud contact center software company providing phone, chat and in-app support and leading innovation in smartphone technology for a superior customer and agent experience. The UJET platform delights end-users with any time, anywhere access and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise-grade, SOC2 Type II and HIPAA compliant. For more information, visit www.getujet.com. Meer informatie over UJET UJET is a modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. Meer informatie over UJET

door Swell CX

(40 beoordelingen)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Meer informatie over Swell CX Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Meer informatie over Swell CX

door elevio

(12 beoordelingen)
Elevio maakt je product eenvoudiger om te leren. Geef je klanten toegang tot contextuele hulp en visuele aanwijzingen en via de app toegang tot ondersteuning, enquêtes en formulieren. Integreer je ondersteuningsstack en registreer gebruikersgedrag voor optimalisatie op het volgende niveau. Meer dan 500 bedrijven zoals Atlassian, Heap, Adroll en Dell gebruiken Elevio om klanteneducatie te verbeteren en het aantal drop-offs, klachten en de ondersteuningswerklast te verminderen. Meld je vandaag nog aan voor de gratis 14-daagse proefversie. Meer informatie over elevio Help je klanten om zichzelf te helpen! Lever via de app slimmere ondersteuning aan je klanten met behulp van de integreerbare Elevio-assistent, en nog veel meer. Meer informatie over elevio
The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use and Application Performance Management. Get started in 30 minutes with SDK integration (Windows, Mac, Linux). Out-of-the-box reporting instantly shows usage trends and user behavior. ReachOut in-app messaging delivers contextually relevant messages based on targeting you define (feature usage, geography, version or license status). Meer informatie over Revulytics Usage Intelligence The first usage analytics solution purpose-built for distributed software applications provides deep insight on product feature use. Meer informatie over Revulytics Usage Intelligence

door Toonimo

(4 beoordelingen)
Toonimo humanizes the web user experience with engaging digital walkthroughs. The SaaS platform enables organizations to add an overlay of human voice and graphical annotations that engages visitors, showcases key offers and guides users through website funnels. Toonimo offers a comprehensive analytics dashboard in order to track user engagement and conversions. Toonimo personalizes the web user experience, encourages self-service, increases conversion rates and improves user engagement. Meer informatie over Toonimo Toonimo humanizes the web user experience with engaging digital walkthroughs. Meer informatie over Toonimo

door Reputation Desk

(4 beoordelingen)
One dashboard that let's you: Generate more positive reviews on websites that matter like Google and Yelp, Update business information in every online directory, Add a widget to your website to showcase online reviews, and automate review reminders for your customers. Don't spend time checking every website about your business, Never miss a new review ever again! Meer informatie over Reputation Desk Generate reviews, Increase engagement, Drive traffic. Meer informatie over Reputation Desk
ITC delivers frictionless customer experience by consolidating all digital channels into a single interface with CRM integration, allowing for a consistent customer experience across all channels and empowering your customers to connect with you on their channel of choice. Loved by customers and agents alike, channels supported by ITC include: SMS, social media, live chat, instant messengers, email, Apple Business Chat, and customer service chatbots. Meer informatie over InTheChat ITC is an digital customer engagement platform, consolidating all channels into a single interface with CRM integration and analytics. Meer informatie over InTheChat
Preferrd is a reputation management platform built specifically for the recruitment industry. We help recruitment agencies build trust with both candidates and clients by collecting and leveraging reviews. Recruiters use Preferrd to attract better candidates, convert more clients and improve staff performance. Features include: powerful performance analytics, SEO optimised profile listings, review rich snippets, customisable on-site widgets to improve conversions and much more. Meer informatie over Preferrd Reputation management software for recruitment companies. We help recruiters build trust & increase revenue by collecting reviews. Meer informatie over Preferrd

door Ecrion Software

(0 beoordelingen)
Ecrion makes software for companies who want to establish genuine, 1-to-1 connections with their customers across multiple engagement channels. Our customers effectively communicate and engage with their audiences using personalized communications, omni-channel delivery and next-generation interactivity in one unified, scalable platform. Meer informatie over Ecrion Engage Innovative solution that integrates visual, intuitive design tools and data aggregation with multi-channel delivery and engagement. Meer informatie over Ecrion Engage

door Omnistar Interactive

(0 beoordelingen)
Our customizable one question survey will allow you to easily determine who your most loyal customers are. Through a customizable one question survey, you can ask your customers how likely they would be to refer others to your business. Meer informatie over OSI Feedback Get real time customer feedback from all your customers using a simple one question email survey. Meer informatie over OSI Feedback

door CustomerFirst Now

(0 beoordelingen)
De Customer Journey Mapping Innovation Award voor 2018 werd uitgereikt aan CFN Insight, het toonaangevende platform voor trajectmapping om bedrijven te helpen bij het volgen, beheren en verbeteren van het klantentraject. CX is bezig de belangrijkste merkdifferentiator en indicator voor langdurig bedrijfssucces te worden. Naast eenvoudige trajectmaps helpt CFN Insight bedrijven bij het identificeren, prioriteren, beheren en uitvoeren van de meest impactvolle acties die bedrijven helpen om marktleidende ervaringen en verbeterde financiële resultaten te leveren. Meer informatie over CFN Insight Helpt je een geweldige klantervaring te leveren door visualisering van klanttrajecten, teamsamenwerking en krachtige rapportage. Meer informatie over CFN Insight

door Zoho Desk

(1.550 beoordelingen)
Zoho Desk is een webgebaseerde klantenservicetoepassing die je bedrijf helpt om sterkere relaties met klanten op te bouwen. Met Zoho Desk worden vertegenwoordigers productiever, worden managers invloedrijker en krijgen klanten meer mogelijkheden. Het is aanpasbaar, gemakkelijk te gebruiken en betaalbaar. Zoho Desk maakt deel uit van een 30-delig pakket bedrijfssoftware en geeft je de kracht om klantenservice centraal te stellen in je bedrijf. Meer informatie over Zoho Desk Stel klantenservice centraal in je bedrijf. Maak vertegenwoordigers productiever, managers invloedrijker en geef klanten meer mogelijkheden. Meer informatie over Zoho Desk

door Bitrix

(333 beoordelingen)
Bitrix24 #1 free customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling. The free plan also comes with email marketing and telephony. Advanced versions have sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines. Available in 12 different languages. Meer informatie over Bitrix24 Bitrix24 #1 free customer experience and customer relationship management platform used by 4 million businesses worldwide. Meer informatie over Bitrix24
MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or 2-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show whats changed and why, what you need to do and if those actions worked. Meer informatie over MirrorWave Feedback Management System MirrorWave is a feedback system that drives profitable business outcomes for your deep, enduring customer relationships Meer informatie over MirrorWave Feedback Management System

door QSOFT

(128 beoordelingen)
amoCRM biedt tools om de 20% van je klanten te identificeren en te koesteren die 80% van je omzet stimuleren. Met automatisch invullen van leadkaarten, tags, segmentatie, lead scoring en rapportage kun je je meest waardevolle accounts effectiever beheren. Nadat je vervolgens de leads hebt geïdentificeerd waarop je je moet richten, zorgt amoCRM voor het leveren van relevante advertenties, content en promoties aan je doelgroepen. Op die manier helpt amoCRM je om een geweldige klantervaring te bieden, waarbij je de juiste prioriteit geeft aan je tijd en inspanningen. Meer informatie over amoCRM amoCRM is een eenvoudig te gebruiken CRM. Het is echter zeer functioneel en doeltreffend. Verkooppijplijn, lead tracking, analyses en integratie met de website. Meer informatie over amoCRM

door Reputology

(47 beoordelingen)
Reputology is the best-of-breed Customer Experience platform that helps multi-location enterprises innovate based on customer feedback. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Meer informatie over Reputology Reputology helps multi-location enterprises monitor reviews & feedback to address issues quickly & improve the Customer Experience. Meer informatie over Reputology

door SendX

(21 beoordelingen)
Alles-in-één software voor marketeers om alles goed te doen, van leadcapture, e-mail en drip-marketing, workflows, webpush-meldingen, marketing automation en meer. SendX vervangt dat alles met één enkel platform voor een betaalbare prijs. Meer informatie over SendX Platform voor groeimiddelen en automatisering van e-mailmarketing om je webbedrijf te laten groeien. Meest geschikt voor kleine tot middelgrote bedrijven. Meer informatie over SendX

door Smartlook

(89 beoordelingen)
Smartlook is een kwalitatieve analyseoplossing voor web en mobiel die meer dan 200.000 bedrijven van alle groottes en uit alle sectoren helpt om redenen voor de acties van gebruikers te verklaren. Waarom zeggen gebruiken op, of waarom gebruiken ze die bepaalde functie niet? Elimineer je giswerk: altijd geactiveerde bezoekersregistraties en heatmaps tonen werkelijk gebruikersgedrag, terwijl automatisch bijhouden van activiteiten en conversietrechters trends in gedrag onthullen. Smartlook geeft niet alleen cijfers en grafieken, maar vertelt je ook waarom gebruikers zich zo gedragen. Meer informatie over Smartlook Smartlook is een kwalitatieve analyseoplossing voor websites en mobiele apps met altijd geactiveerde opnamen, heatmaps, automatisch bijhouden van activiteiten en trechters. Meer informatie over Smartlook

door Zendesk

(2.051 beoordelingen)
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer experience software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

door Zendesk

(2.051 beoordelingen)
Zendesk bouwt klantervaringssoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Pipedrive

(2.025 beoordelingen)
In Pipedrive we truly understand the importance of the customer experience when it comes to activity-based selling. Thanks to our easy-to-use sales CRM, equipped with great features and integrations, salespeople can now be fully focused on what matters most to them. Try our CRM built by salespeople and stop having a hard time understanding your customers or driving deals to close. Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.
Pendo was founded when alumni from Rally, Google, Cisco and Red Hat combined their heads and hearts to build something they wanted but never had as product managers a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society's experiences with software. Capture user behavior data, segment users, and then take action through in-application messaging, surveys and polls.

door Zingle

(107 beoordelingen)
Zingle is a customer-to-business mobile engagement platform that enables two-way communication via mobile messaging including SMS, MMS, and Social Messaging. Established in 2009, Zingles AI-driven intelligent messaging platform enables businesses to personalize and automate communication with customers, helping them increase operational efficiency, improve customer satisfaction and drive additional revenue. Our mission is to make the experience of being a customer effortless. #1 SMS software for SMBs and enterprise companies. Zingle helps businesses communicate with customers via text.
Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no help from IT. The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free.

door Reputation.com

(83 beoordelingen)
Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback. Cloud reputation management system that allows large enterprises to monitor or manage online ratings and respond to customer feedback.

door Preferred Market Solutions

(77 beoordelingen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
PureCloud is de alles-in-één oplossing voor cloudcontactcenters voor de volgende generatie die je helpt omnichannel-interacties te beheren en te begrijpen in een naadloos klantentraject. Geef je medewerkers één enkele tool voor alle communicatie: bellen, chat, e-mail, sociaal en meer. Een intuïtieve interface maakt het eenvoudig te gebruiken. Snelle innovatie zorgt ervoor dat je de verwachtingen van klanten van vandaag en morgen overtreft. PureCloud is simpelweg krachtig en krachtig simpel. PureCloud maakt klantrelaties eenvoudig. Dit product verbindt telefoon, e-mail en chat via één tool voor een betere klantbetrokkenheid.
Improve the customer experience with an all-in-one cloud contact centre solution that helps you manage and understand omnichannel interactions in a seamless customer journey. The Genesys PureCloud platform is a single tool that handles all communications, voice, chat, email, text message and more. Drill-down analytics, recording policies and workforce management are built in. An intuitive interface makes it easy to use, whether you're an agent, supervisor or IT administrator. PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.

door UserVoice

(50 beoordelingen)
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. Don't waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size. UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
3CLogic is a leading provider of multichannel cloud contact center solutions based on an innovative distributed approach. Offering next-generation multichannel communications, reporting and analytics, dynamic scripting, lead management, call routing (IVR, ACD), and third-party integrations (CRM, WFM, Ticketing, PBX), 3CLogic facilitates its clients ability to offer high-quality customer service and drive sales and marketing initiatives. Multichannel cloud contact center solution designed to help organizations streamline their sales, marketing, and service initiatives.

door WalkMe

(42 beoordelingen)
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today's overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe's transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website. Founded in 2011, WalkMe software is used by more than 1,500 enterprises globally, including over 30 percent of Fortune 500 companies. WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in todays overwhelming digital world.

door Collect.chat

(40 beoordelingen)
Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions - 24/7, fully on auto-pilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds. Chatbot making platform to creates chatbots that automatically collects data from website visitors.

door GetFeedback

(36 beoordelingen)
Measure and improve your customer experience with surveys that you can build in minutes. Create beautiful, mobile-friendly surveys with GetFeedback's easy-to-use survey builder. Embed survey questions in email with one-touch email functionality. Measure and understand your responses with real-time Dashboards and Text Analytics. Integrate with Salesforce for faster, better CX insights. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other apps. GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback.

door FullStory

(35 beoordelingen)
FullStory takes a fundamentally different approach to understanding your customer experience. One tiny script unlocks pixel-perfect playback, automatic insights, funnel analytics, and robust search and segmentation all without the need to manually tag your sites code. Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform.

door UserTesting

(35 beoordelingen)
UserTesting enables every organization to deliver the best customer experience powered by human insights. With UserTestings on-demand human insights platform, companies across industries make accurate customer-first decisions at every level, at the speed business demands. With UserTesting, product teams, marketers, digital and customer experience executives confidently and quickly create the right experiences for all target audiences, increasing brand loyalty and revenue. UserTesting helps organizations to create the best customer experience powered by human insights.

door Userpilot

(34 beoordelingen)
Userpilot helps product, UX and customer success teams increase user adoption through behavior driven product experiences. Build beautiful, personalized and highly customizable experiences on top of your product to pave the way to Aha!. Quickly improve onboarding for new signups, trigger interactive tips when it's relevant and help users understand the value, all without writing any code. Userpilot also helps you Increase user retention, and stimulate feature discovery as your product evolves. Userpilot helps product, UX & customer success teams increase user adoption through behavior driven product experiences. Code-Free.

door Falcon.io

(33 beoordelingen)
Falcon.io biedt een platform voor sociale mediamarketing en klantbelevingsbeheer. Het bevat tools voor luisteren via sociale media, aanspreken, publiceren, meten en klantgegevensbeheer. Marketeers en bedrijven kunnen gepersonaliseerde merkervaringen bieden bij verschillende contactpunten, op basis van verrijkte klantprofielen. Het platform beschikt over een zeer intuïtieve en collaboratieve gebruikersinterface en wordt aangevuld met uitgebreide ondersteuning en adviesdiensten. Sociale mediamarketing en klantbelevingsbeheer op één eenvoudig te gebruiken platform.

door Feedbackly

(31 beoordelingen)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Cloud-based customer feedback software that assists firms with multi channel distribution, visual customization and survey creation.

door UXPressia

(29 beoordelingen)
An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques. An online platform for building an outstanding user experience via customer journey mapping, personas and impact mapping techniques.

door Dovetail Research

(28 beoordelingen)
With Dovetail, researchers, designers, and product managers can store user research data in one place, analyze qualitative data to discover patterns and insights, and share research findings with the rest of their organization. Featuring a rich text collaborative editor, inline tagging, images and files, insights, sentiment analysis, a great user experience, and world-class support, Dovetail is cloud research software you'll want to use, all for an affordable price. Store, analyze, and collaborate on user research, making it easy to see patterns, discover insights, and decide what to do next.

door SmileBack

(26 beoordelingen)
SmileBack is a customer satisfaction platform, built to be simple to use, but deep on insights. After every service transaction, one click from your customers on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention. We remove the pains that stop customers giving feedback - SmileBack users see review response rates over 40%. And with advanced reporting and analytics, you'll always know how satisfied your customers are. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.

door involve.me

(23 beoordelingen)
A modern customer experience platform helping businesses to create personalized interactions at every step of the customer journey, increase audience involvement and gather better data. With brandquiz users can easily create and publish lead pages & promotions for lead acquisition, quizzes & personality tests for lead qualification & segmentation, price calculators & digital sales assistants for sales conversion and product & customer satisfaction surveys for measuring customer experience. A modern customer experience platform helping businesses create personalized interactions at every step of the customer journey.

door Bolstra

(21 beoordelingen)
The only agile Customer Success Management platform designed to provide complete visibility into your customers so you can do the right work at the right time and fully scale your best practices. Bolstra is ideal for medium sized to large enterprise B2B companies who have recurring revenue streams and deliver high value services

door Zenloop

(21 beoordelingen)
zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System (NPS) framework. - collect actionable feedback at high response rates up to 25-30% - excite and engage your organization with feedback livestreams - identify immediate insights and trends with Smart Labels (text analytics) - delight promoters and critics with personalized replies to reduce churn - empower improvements - route feedback alerts to colleagues zenloop is a Net Promoter Score (NPS) SaaS platform. We collect, analyze & manage NPS feedback for growth stage e-commerce companies.

door Feedback Lite

(19 beoordelingen)
Feedback Lite is a fully customizable survey tool for website owners. With Feedback Lite you can add a simple to use feedback tab to your website and begin to survey your website visitors using an array of flexible feedback forms designed to help you and your business learn more about what your customers are really thinking. Feedback Lite is a customer feedback tool designed to assist website owners and operators to survey their visitors.

door Wix Answers

(18 beoordelingen)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

door iGrafx

(16 beoordelingen)
iGrafx delivers proven ROI to the largest enterprises in the world. Our Digital Transformation Engine is a platform that captures, communicates and automates the alignment of strategy, people, processes, and technology. This is why millions of users worldwide, including 2/3 of the Fortune 100 and 5 of 10 largest banks, use iGrafx to unite and transform their organizations: modeling operations, identifying and mitigating risks, achieving compliance and automating business processes. iGrafx delivers proven ROI to the largest enterprises in the world.

door Surveypal

(15 beoordelingen)
Surveypal provides an enterprise-grade online survey platform which empowers the customer experience. With Surveypal, you can leverage CX into higher customer retention rates, increased sales, and faster growth. You can integrate Surveypal into any CRM system, including Microsoft Dynamics, Zendesk, and Salesforce. The combination of CRM and Surveypals CEM solution effectively improves the customer experience in every interaction with your current or potential customers. Surveypal is an online survey platform that helps you measure and improve the customer experience

door MoEngage

(15 beoordelingen)
MoEngage is an Intelligent Marketing Cloud that empowers companies to orchestrate campaigns across channels like push, email, in-app messaging, web push & SMS, with auto-optimization towards higher conversions powered by machine learning. By targeting your users through the right channel and at the right time, drive significant revenue gains and reduce marketing spends enormously. MoEngage is an intelligent marketing cloud that proactively engages users through the right channel, at the right time.

door Starred

(15 beoordelingen)
Betere feedback voor iedereen, op menselijke schaal. Als dé feedbackoplossing waarbij de respondent voorop staat, versterkt de oplossing gesprekken tussen bedrijven en hun klanten. Daarnaast voorziet het bedrijven van de bruikbare inzichten die ze nodig hebben om betere beslissingen te nemen om hun klantenervaring te verbeteren. Met toonaangevende merken als Deliveroo, Heineken en Spotify die de oplossing al gebruiken om feedback tot leven te brengen, ziet de weg naar betere feedback er goed uit. Starred creëert feedbacksoftware die de respondent voorop plaatst en bedrijven helpt te slagen door middel van bruikbare inzichten.
While customer feedback is a key barometer of a company's health, many companies lack the infrastructure, processes and culture to improve it. Medallia turns customer feedback into real time actionable insights that are used by the entire organization, to rescue at risk customers, engage more customer fans, and identify the innovations your customers value most. Our solutions make customer experience transparent, defeats data silos, and engages everyone in a relentless effort to improve. The world's most engaging software for driving business performance - by listening to customers and improving their experience.

door Oberon3

(14 beoordelingen)
Customers feedback - ratings, thoughts and ideas via their cell phone (SMS, Voice and Web - NOT an app!) at the point of experience. Includes integrated analysis and alert management so the business knows how it is performing and can fix any issue, even talk to the customer - BEFORE that customer defects or worse, defects and complains on line. All issues are tracked until completion, so closing the feedback cycle and ensuring operational improvement. Customer experience solution for on the spot customer feedback via cell phone - that helps stop customer defection.

door FeedbackExpress

(14 beoordelingen)
Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more. Improve your Amazon seller rating through powerfully effective, automated feedback/product review requests, and a whole lot more.

door Clicktools

(12 beoordelingen)
Clicktools by CallidusCloud is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience by collecting, centralizing, and acting on customer feedback. Start your free trial to take advantage of enterprise-class features including dozens of question types, smart CRM mapping, dynamic text and questions, multi-language, mobile-friendly surveys, reporting, text analysis and translation, and more. Clicktools is the premium survey software for business. Hundreds of organizations rely on it to improve customer experience.

door Woopra

(12 beoordelingen)
Go beyond traditional analytics and truly understand your customers. Go beyond traditional analytics and truly understand your customers.

door Totango

(11 beoordelingen)
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.

door Survey2Connnect

(11 beoordelingen)
CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers. CX platform which helps everyone in the organization make smarter and informed decisions by listing to customers.

door Techgrains Technologies

(11 beoordelingen)
Web-based solution that provides survey management through customer feedback, lead capture, market research, offline access and more. Web-based solution that provides survey management through customer feedback, lead capture, market research, offline access and more.

door Oracle

(10 beoordelingen)
Oracle offers a complete, cloud-enabled customer experience (CX) solution; differentiate your company across all channels, touch points, and interactions. Complete, cloud-enabled customer experience solution; differentiate your company across all channels, touch points, and interactions.

door eComEngine

(10 beoordelingen)
Amazon feedback software and Amazon product review software that helps merchants get more feedbacks and product reviews, improve seller reputation, & increase sales. With an easy user interface, customizable templates and campaign rules that convert, FeedbackFive is an important tool in the seller's arsenal. Amazon feedback and product review software that helps merchants get more improve seller reputation, & increase sales.

door UXprobe

(10 beoordelingen)
The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens, success and satisfaction metrics are collected and calculated automatically. The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens.

door Opiniofi Technologies

(10 beoordelingen)
Survaider is a SaaS-based Customer Experience Management solution which helps brands to measure, understand, and improve customer experience. It aggregates customer opinions from all available channels like direct feedback, social media, review websites, CRM, and helpdesk and helps businesses in measuring loyalty and satisfaction scores to improve their service quality. Customer experience management solution for businesses. Let's you listen to the voice of your customers, and act on it in real time.

door CrossEngage

(10 beoordelingen)
Dit product versimpelt de complexiteit van marketing om unieke klantervaringen te creëren. Zodat je klanten komen en blijven. CrossEngage maakt het voor marketeers en CRM-managers mogelijk om zinvolle relaties met hun publiek op te bouwen door de juiste berichten via de juiste kanalen te verzenden. Activeer je klanten en communiceer met hen door individuele klanttrajecten te creëren die ze zullen onthouden. Met CrossEngage kun je al je gegevensbronnen koppelen aan 360-gradenprofielen en je favoriete marketingkanalen blijven gebruiken. Met CrossEngage kunnen marketeers en CRM-managers unieke klantervaringen creëren die de klanten zullen onthouden.

door SurveySquare.com

(8 beoordelingen)
Why wait weeks or months to respond to a customers survey response, do it now! Our ActionTracker is a powerful and fully-integrated system that puts you in full control of your customer comments, inquiries, and small projects. When a customer responds, ActionTracker takes over. Assign issue codes, personnel, priorities, and next-steps action items. Track the life of the response through History Notes. ActionTracker gives you complete control of your customer experience management. Manage your Customer Experience with our Fully integrated ActionTracker. Utilize our Scorecard to identify your low performers!

door MOXTRA

(8 beoordelingen)
Moxtra is a mobile-first, collaboration application and platform founded by the former co-founder + CEO of Webex, Subrah Iyar, and WebEx veteran, Stanley Huang. Moxtra provides messaging with powerful, built-in layers of collaboration for modern teams, from any device, anywhere in the world. Capabilities include visual content management; rich visual and verbal content annotations; powerful text, voice, and multimedia group chat; online voice + video meetings; and task management. Moxtra is the embeddable collaboration companion that works the way teams do: flexibly and simply, in real-time or anytime.

door TalkToTheManager

(8 beoordelingen)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.
Liferay Digital Experience Platform is an enterprise-grade platform that enables companies to create and connect personalized digital experiences across web, mobile, social, in store and other touchpoints. It provides the technical foundation (deep integration, security and modularity) for your digital business to orchestrate unique customer experiences, as well as business value features to support a deeper understanding of your customers. An enterprise-grade platform that enables companies to create and connect personalized digital experiences across all devices.

door Conversocial

(8 beoordelingen)
Conversocial is a leading customer engagement platform for todays digital customer. Delivering a unified approach to a new generation of customer care, Conversocial enables hundreds of global brands including Google, Tesco and Hertz to ensure they are supporting in-the-moment resolution, at scale, to drive profitable and lasting relationships on all Social Messaging channels. Conversocial creates a clear digital path for brand and consumer engagement. Conversocial is the digital customer care platform for social messaging.

door ReviewSpreader

(8 beoordelingen)
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.

door SevenRooms

(8 beoordelingen)
SevenRooms is a platform for hospitality operators to acquire, engage and understand their guests. Founded in 2011 in New York, the reservation, seating and guest management software offers operators the ability to drive reservations across multiple marketing channels, personalize guest experience online and offline, re-engage guests to drive repeat visits and move business forward through actionable insights. Present in 100+ cities worldwide serving premier dining, hotel and nightlife clients. A reservation, seating and guest management solution for hospitality operators to acquire, engage & understand guests.

door Quadient

(8 beoordelingen)
CCM solution that helps companies manage and deliver personalized communications from one platform. CCM solution that helps companies manage and deliver personalized communications from one platform.

door Doorbell.io

(8 beoordelingen)
Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android). Get notified instantly when you receive new feedback by email, or via your group chat system (Slack, etc). Doorbell integrates with your favourite project management systems, so you can easily create tasks based on the feedback (Pivotal Tracker, Trello, Jira, etc). Other features include automatically generated screenshots, sentiment analysis of all feedback, and lots more! Collect, manage, and analyze in-app customer feedback, on websites and mobile apps (iOS, Android).

door ServicePower

(7 beoordelingen)
We offer: Best in class scheduling and mobility solutions for mid-sized to enterprise level companies, tailored to manage employed work forces and deliver measurable productivity gains of 25-50%. We are an industry leader, with a truly multi-tenant SaaS warranty claims processing and dispatch software; of which a large percentage of North American manufacturers, retailers and third party administrators use to automate and improve the 3rd party service delivery process. Mobile workforce management software with real-time appointment booking, job scheduling, SLA monitoring, and job dispatch options.

door CredSpark

(7 beoordelingen)
Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads. Helps marketers create engaging, casual learning experiences for their audiences, generating deep data and qualified leads.

door CloudCherry Analytics

(7 beoordelingen)
CloudCherry is a SaaS-based, Real-Time Customer Feedback Collection and Customer Experience Analytics product to track, measure & improve Customer Experience. With CloudCherry, your business can identify the factors that are bringing Customer Experience down, measure key metrics like the Net Promoter Score and the unique Customer Delight score, discover actionable insights into consumer behavioral patterns and address any customer complaint or query in real-time, as soon as it occurs. Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight
The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month. Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews.

door Qualitista

(7 beoordelingen)
Improve your CSAT and the quality of answers with Qualitista's conversation review tool for internal feedback. We make giving feedback to agents easy and systematic. Link your help desk to Qualitista, filter for conversations you want to review, rate the conversations and give feedback to your agents on how to improve their responses. We bring all the data together so you could get an overview of agents' performance and understanding of their knowledge gaps. Qualitista is a conversation review tool for support teams that makes giving feedback to agents easy and systematic.

door Feedb

(6 beoordelingen)
Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials and more. Customer feedback tool for businesses of all sizes that transforms 1 click feedback requests into positive online reviews, testimonials

door Thoughtexchange

(6 beoordelingen)
Thoughtexchanges community intelligence software empowers leaders to ask open-ended questions and get answers in real time. AI and machine learning ensure everyones response gets considered by others. Powerful analysis tools instantly surface valuable insights into key areas of agreement and disagreement. Leaders can find common ground, inspire trust and use data to make decisions that get immediate support. Everyone contributes and everyone learns, without bias. Thoughtexchanges community intelligence software empowers leaders to ask open-ended questions and get answers in real time.

door Userback

(6 beoordelingen)
Feedback tool for websites and apps that lets you build a better product and make better decisions with visual feedback. Feedback tool for websites and apps that lets you build a better product and make better decisions with visual feedback.

door Client Heartbeat

(5 beoordelingen)
A customer satisfaction tool that uses surveys to monitor customer satisfaction over a period of time. Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry. Client Heartbeat puts on this customer satisfaction data into a super simple dashboard. Try the live dashboard for free. A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers.

door ListenLoop

(5 beoordelingen)
ListenLoop makes advertising software that complements your account-based marketing (ABM) strategy, giving you unprecedented power and precision to deliver banner ads to the accounts you desire in just a few steps: (1) pick key accounts, (2) upload ads, and (3) launch your campaign. You can nurture target accounts with a series of ads delivered over the course of days or months with ListenLoop's drip campaigns. Youll keep your ads fresh, preventing buyers from getting oversaturated. Display ads tailor-made for Account Based Marketing (ABM) influence key accounts quickly and easily.

door Moxie Software

(5 beoordelingen)
Customer experience suite that uses mobile access, live chat, and customer analytics to provide a complete ecommerce experience. Customer experience suite that uses mobile access, live chat, and customer analytics to provide a complete ecommerce experience.

door Review Camp

(5 beoordelingen)
Review Camp helps your business easily & automatically get more 5 star reviews from your customers, and prevent negative ones. It is easy to use, mobile-friendly and allows you to request feedback in person or via email. Create email drip campaigns, get automated reports, and embed actual reviews right in your website. Post reviews directly to facebook and twitter! Improve your SEO AND reputation with more reviews, and ultimately win more business. Visit our site & get a free reputation report! Easily & automatically get more 5-star reviews from customers, & prevent negative ones. Improve online reputation. Free review report!

door Elevate Research

(5 beoordelingen)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.

door Airim

(5 beoordelingen)
Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI Save your customers' valuable time in finding information on a website or web app
Inquisium understands human connection like few other organizations--and since people are at the core of every data point, they have a big advantage over traditional survey companies. With their easy-to-use feedback management platform and specialized survey expertise, customers are able to better understand the world around them. Inquisium helps businesses of all sizes, across all industries create compelling feedback programs that glean actionable insights.
Provides visibility, insight, and answers to hep companies improve online conversion and customer retention. Provides visibility, insight, and answers to hep companies improve online conversion and customer retention.

door ClickTale

(4 beoordelingen)
Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps. Watch actual browsing behavior. Optimize website usability. Boost conversion rates. Visualize user behavior with heatmaps.

door Amity

(4 beoordelingen)
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. The Most Powerful Customer Success Software.

door Field Solution Group

(4 beoordelingen)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.

door Right On Interactive

(4 beoordelingen)
ROI Customer Lifecycle Marketing software transforms the way marketers nurture business relationships - from initial contact to brand advocacy. The ROI "software-as-a-service" (SaaS) solution helps companies win and retain more customers, optimize marketing effectiveness, and maximize the lifetime value of customers. ROI marketing automation solutions include campaign management, email marketing, lead nurturing, customer nurturing, and lead management. CLM automation tool that helps schedule and deploy email, voice, fax, text, and direct mail via drip/nurture marketing campaigns.

door InMoment

(4 beoordelingen)
Cloud-based solution that offers leadership board, employee communication, and employee loyalty modeling capabilities. Customer experience management tool that helps business personalization through daily support and analysis.
SmartAction is the only provider of a fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Our solution, IVA, is a centralized AI engine that automates customer service across voice, SMS, text, chat, mobile, and social media. We consultatively work with companies to deliver effortless customer service across any of the channels their customers choose. A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence.

door ContentSquare

(4 beoordelingen)
ContentSquare is a user experience (UX) analytics and optimization platform that helps businesses understand how and why users are interacting with their app, mobile and web sites. We compute billions of touch and mouse movements and transform this knowledge into profitable actions that increase engagement, reduce operational costs and maximize conversion rates. User experience (UX) analytics and optimization platform that improves conversion rates and creates ideal customer journeys.

door Topdown Systems

(4 beoordelingen)
INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys. INTOUCH is a cloud-based (SaaS) solution for managing omni-channel customer engagements during high-value customer journeys.
Businesses build customer lifetime value with individual customers at scale on Layer's enterprise conversation platform. We believe relationships are built one conversation at a time, and that businesses build relationships by understanding and anticipating customer needs. Layer's enterprise-class Conversation Platform and SaaS products help organizations accelerate engagement, increase conversion, and improve the effectiveness of customer service and success. Conversation builds relationship. Businesses have conversations with individual customers at scale on Layer's enterprise platform.

door Quantum Metric

(4 beoordelingen)
Quantum Metric is the Digital Experience Intelligence platform, driving unparalleled visibility into every customer interaction across all devices and delivering faster data-driven decisions. Performance and security are the foundation of Quantum Metric, enabling customers to gain real-time user insights securely and at scale. Quantum Metric delivers Digital Experience Intelligence via unparalleled customer visibility and data-driven decision making.

door uptain

(4 beoordelingen)
Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails. The uptain algorithm analyzes data about a visiting customer in an online shop from different sources and segments this customer. Based on this segmentation the customer gets either an exit-intent popup or an email after cart abandonment. The aim of the uptain algorithm is to minimize the annoyance factor and to simultaneously maximize customer lifetime value. Software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails.

door Confirmit

(3 beoordelingen)
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership. User-friendly software enabling creation of powerful and valuable survey research and feedback applications.

door FuzeDigital

(3 beoordelingen)
Give staff and consumers one place to get fast answers your brand stands behind. Our patented community knowledge base has comprehensive features that are easy to use and affordable. Plus our attention to you is unlike most other vendors. See why credit unions, AAA clubs, eCommerce sites and others utilize FuzeDigital's multi-channel knowledge base & case management for self-service and assisted-service support. Knowledge base and contact management designed to get staff and consumers to great answers fast via self-service & assisted support.

door ThoughtBuzz

(3 beoordelingen)
An intuitive interface to help you navigate all inbound conversations from multiple social profiles in a single queue. Also track conversations from forums, blogs and millions of other sources Take quick actions such as Reply, Assign or Archive as well as view key information about your social customer all at one place. Measure your performance on response time, number of responses made, response ratio and much more Simplify your social media marketing, reputation management, and social customer service needs with ThoughtBuzz platform.

door AnswerDash

(3 beoordelingen)
The AnswerDash tab seamlessly delivers relevant Q&A content, personalized to the customer's context and need. AnswerDash has helped businesses reduce customer support tickets by 30-50%, increase user engagement up to 18x, and boost conversion rates by 10-30%. AnswerDash also provides elegant tools that highlight common customer questions and identify content gaps on your site. Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting conversions.

door MyFeelBack

(3 beoordelingen)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

door Thematic

(3 beoordelingen)
We uncover insights that help you build a better customer experience, and help identify what matters to customer segments. Turn your existing NPS and CSAT data into actionable insights using AI-powered thematic analysis. We analyze your feedback to show you the drivers for customer satisfaction and loyalty, product usage and buying behaviors. Uncover insights to build a better CX. Turn your existing feedback into actionable insights using AI-powered thematic analysis

door Lumoa

(3 beoordelingen)
A customer experience management solution that enables you to collect and process customer feedback into actionable insights in an easy and fast manner. The service processes feedback in 60+ languages and provides you with insights instantly after the feedback has been provided. Lumoa's Artificial Intelligence-based solution translates the feedback, categorizes it, assesses the sentiment, and shows you the positive and negative drivers of customer experience instantly. The fastest, smartest and easiest solution for processing customer feedback into actionable insights.

door Hoshinplan Strategy

(3 beoordelingen)
Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. Net Promoter Score is "the one number you need to grow", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo. The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

door Antlere

(3 beoordelingen)
Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist. Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

door BetaTesting

(3 beoordelingen)
BetaTesting provides real-world testing services with a community of over 200,000 users around the world. Our platform lets startups & large companies design tests to collect feedback, bug reports, usability videos, and real-world user data over single-session or multi-week iterations. Our team also provides fully managed services, including test setup and design, project management, and data analysis to help our clients build better hardware and software products. Software and users to help companies collect real-world feedback, bug reports, and usability videos to improve their products.

door Perspexi Labs

(3 beoordelingen)
At the end of the day, your business is founded on personal relationships and perceptions above everything else, and Outreach is the one solution that actually gives you the one tool you need to nurture those relationships from bad to good across both your customers and your employees--the whole package. It's the easiest app for collecting more feedback from your customers via automated text messags. Performance management is also central to Outreach: feedback is tied back to specific employees. Easiest app for collecting more feedback from your customers via automated text message conversations.
Enabling CX-Transformation: We connect all the dots along the Customer Journey to help discovering pain points in real-time and implementing an Actionable Insights driven end-to-end CX Management. Our Customer Intelligence Engine makes Big Data accessible to everyone. Integrate, analyze and visualize your data to gain new insights. Collect and prioritize pain points, ideas for innovations and customer feedback and share them within the company. Analyzes and visualizes process data and voice-of-customer data along the customer journey.

door Netigate

(2 beoordelingen)
Netigate is a leading European provider of cloud based services for online surveys that are primarily used for voice of customer (customer satisfaction), employee performance and market research. Through Netigates user friendly interface, the users can conduct surveys in a very effective way compared to other alternatives. Survey tool for HR, market, panel research via web or mobile phone. Offers analysis with cross tabulations, real-time results, etc.
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages. iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.
Web-based solution that enables customer experience through analysis, custom dashboard, feedback management and more. Web-based solution that enables customer experience through analysis, custom dashboard, feedback management and more.

door Experiture

(2 beoordelingen)
Go Beyond Email Marketing with Powerful, Easy-to-use Marketing Software and Solutions for both B2B and B2C Marketers. With Experiture, you can create, launch, measure, and optimize personalized, automated marketing programs across email, web, mobile, and more -- with minimal ongoing involvement from engineering or IT. With browser-based tools, flexible workflows, powerful segmentation, and included marketing data warehouse - Experiture gives you the tools you need to succeed from day one. Experiture lets you create, launch, measure, and optimize highly individualized marketing programs across email, web, mobile and more.

door UserIQ

(2 beoordelingen)
For anyone who oversees a website application and worries about churn, UserIQ is a Customer Growth Platform that lets you analyze specific customer segments and their habits within your application to deliver intelligent engagements. Unlike other platforms that only provide intelligence, customer health or targeted engagements, UserIQ delivers all three. UserIQ is a Customer Growth Platform that empowers SaaS companies to foster growth beyond the funnel.

door Knexus

(2 beoordelingen)
Knexus is an AI decision making engine that delivers hyper-relevant content experiences to customers in owned digital channels plus colleagues in sales & account management, at scale & speed. It matches content (marketing, social & product) with customer data, delivering best content in real time to help customers make decisions. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office Depot and STA Travel. Find out more about us at www.knexusgroup.com AI Content Optimizing Customer Journeys

door MaritzCX

(2 beoordelingen)
MaritzCX is customer experience (CX)-beheer voor grote bedrijven. Organisaties hebben CX-programma's nodig die een hoge waarde en een hoog rendement genereren. CuadraSTAR SKCA helpt klantbehoud en levenslange waarde te vergroten door klantervaringgedreven inzichten en acties te integreren in het DNA van bedrijfsactiviteiten. Met een unieke combinatie van CX-software, data- en onderzoekwetenschap, diepgaande marktexpertise en beheerde programmadiensten biedt alleen MaritzCX een full-service, professionele CX-aanpak. MaritzCX biedt een full-service CX-aanpak om de CX continu te verbeteren bij klanten, medewerkers en partners van een onderneming.

door Wootric

(2 beoordelingen)
Wootric offers a modern approach to customer feedback management. Our consultative approach helps you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve. - Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys - Text & Sentiment analysis - Executive dashboards and reporting. - Integrations with Salesforce, Zendesk, Slack, Intercom, Hubspot integrations to trigger surveys and/ or act on data. Modern Customer Experience (CX) management software. NPS, CSAT & CES microsurveys help you improve your customer journey.

door YesInsights

(2 beoordelingen)
YesInsights is an all in one customer feedback tool for companies to receive actionable feedback across all platforms. Create one-click or Net Promoter Score Surveys in less than a minute and embed them within any platform. YesInsights integrates with Intercom, Zapier, Infusionsoft, Mailchimp, Aweber, and many more. Capture your audience directly at your website with YesInsights website widget! Customer feedback made easy through one-click and NPS surveys.

door TenSpeed Technologies

(2 beoordelingen)
Enterprise guidance and engagement platform that enables reduction of training costs and onboarding through on-screen guidance. Enterprise guidance and engagement platform that enables reduction of training costs and onboarding through on-screen guidance.

door Qubit

(2 beoordelingen)
Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers. Digital experience delivery platform utilizing machine learning to help companies understand, identify & influence customers.