Customer Satisfaction Software

Customer Satisfaction software allows businesses to collect, organize, and manage feedback. These applications provide survey, complaint tracking and call reporting capabilities. Customer Satisfaction software can integrate with Customer Relationship Management and Product Management solutions to help apply the acquired feedback to business interactions and product development. For related software solutions see Help Desk software, Customer Service software, Customer Relationship Management software and Survey software.

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door Nicereply

(251 beoordelingen)
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. Measure CSAT, NPS and CES 2.0 per agent, team or company-wide. Increase your survey response rates by 200%. See your data in your support software and set triggers based on it. Get 3x more feedback while sending less emails. Customize both the look and content of your surveys. Set goals, track KPIs, generate reports and more. Meer informatie over Nicereply Online customer satisfaction survey software, including CSAT, Net Promoter Score (NPS) & Customer Effort Score (CES 2.0). Meer informatie over Nicereply

door Delighted

(15 beoordelingen)
Delighted is the fastest and easiest way to gather real time, actionable satisfaction feedback from your customers. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer satisfaction feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. Meer informatie over Delighted Delighted is the easiest and fastest way to gather and act on customer, satisfaction and experience insights. Meer informatie over Delighted

door Grade Us

(155 beoordelingen)
Het populairste whitelabel reviewmanagement- en marketingplatform voor marketeers, bureaus en SEO's. Met Grade.us kun je: 1) het verkrijgen van meer en betere beoordelingen op sites zoals Google, Facebook en sectorspecifieke beoordelingssites automatiseren; 2) ontevreden klanten helpen voordat ze slechte beoordelingen schrijven; 3) beoordelingen op internet bekijken zodat je altijd weet wat er over je merk wordt gezegd; 4) je beste beoordelingen automatisch omzetten in SEO-vriendelijke web- en sociale mediacontent om je positieve reputatie te versterken. Meer informatie over Grade.us Het populairste whitelabel reviewmanagement- en marketingplatform voor marketeers, bureaus en SEO's. Automatiseer meer en betere online reviews. Meer informatie over Grade.us
Qualtrics Customer Experience (CX) is the world's most agile platform for customer satisfaction improvement, making it easy for companies to monitor, respond and improve every touchpoint along the customer journey. With the widest selection of customer satisfaction feedback channels, Qualtrics makes it easy to know which parts of your customer journey need attention, prioritize strategic action, share relevant dashboards across the organization, and close the loop on customer interactions. Meer informatie over Qualtrics Customer Experience Qualtrics Customer Experience makes it easy for companies to monitor, respond and improve every touchpoint along the customer journey. Meer informatie over Qualtrics Customer Experience

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Meer informatie over Zendesk Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms. Meer informatie over Zendesk

door SurveyMonkey

(34 beoordelingen)
SurveyMonkey CX is a turn-key NPS solution with powerful features designed to collect, understand, and act on your customer feedback. Trigger personalized surveys through multiple channels to increase response rates. Identify improvement areas using advanced analytics - from key driver analysis to industry benchmarks. Take action faster by quickly closing the loop with customers. Easily share insights with your team using custom reports, data exporting, and integrations. Meer informatie over SurveyMonkey CX The best NPS solution for business. Get actionable insights to grow your business with SurveyMonkey CX. Meer informatie over SurveyMonkey CX

door Podium

(77 beoordelingen)
Podium is an Interaction Management platform that's redefining the modern relationship between local businesses and their customers. With tools to get insights in real-time from text-based feedback. The Podium messaging platform also makes it easy to manage all your customer interactions from Facebook messages, Google's click-to-message and inbound texts from one dashboard. Customer satisfaction starts at the first interaction and continues through the entire customer journey. Meer informatie over Podium Customer satisfaction software includes feedback, texting software, sentiment analysis, messaging and reviews. Meer informatie over Podium

door Key Survey

(38 beoordelingen)
Key Survey is gebouwd voor grote bedrijven en biedt een flexibel, schaalbaar en geïntegreerd platform voor het volgen en verbeteren van klanttevredenheid. Gebruik aantrekkelijke en boeiende enquêtes, geautomatiseerde meldingen en workflows en krachtige analytische hulpmiddelen om precies te begrijpen waar verbeteringen kunnen worden aangebracht of goed gedrag kan worden bevorderd. Wanneer je Key Survey aansluit op je andere IT-systemen, sluit je de cirkel tussen marketing, verkoop, bedrijfsactiviteiten en de klantenservice. Meer informatie over Key Survey Key Survey is gebouwd voor grote bedrijven en biedt een flexibel, schaalbaar en geïntegreerd platform voor het volgen en verbeteren van klanttevredenheid. Meer informatie over Key Survey
SightMill is Net Promotor Score (NPS)-enquêtesoftware die gebruikers helpt bij het verzamelen, analyseren en reageren op feedback om de betrokkenheid van klanten of medewerkers (eNPS) te verbeteren. Met SightMill kun je moeiteloos NPS-enquêtes toevoegen aan je website, NPS-enquêtes verzenden per e-mail of NPS-enquêtes verzamelen tijdens een live evenement. Integreert met software van derden (Slack, Zapier, CRM's) en biedt hulpmiddelen om feedback naar je team te sturen. Meer informatie over SightMill - NPS Software SightMill is Net Promotor Score (NPS)-enquêtesoftware die gebruikers helpt bij het verzamelen, analyseren en reageren op feedback om de betrokkenheid van klanten te verbeteren. Meer informatie over SightMill - NPS Software
Get answers fast with Nextiva Surveys, our online customer satisfaction software. Collect the answers you need to understand your audience and make better decisions. Featuring nine question types, survey templates, email notifications, skip logic, and more, Nextiva Surveys provides the tools needed to measure respondents. Plus, businesses can customize landing pages, thank you pages, colors, and everything in between! Seamlessly integrate with other Nextiva products for a full view of customers. Meer informatie over Nextiva Survey Get answers fast with Nextiva Surveys, a custom online customer satisfaction software, to better understand audience. Meer informatie over Nextiva Survey

door Pronto Holdings

(56 beoordelingen)
Delightfully easy to use one-click satisfaction surveys for service minded professionals. Meer informatie over Simplesat Delightfully easy to use one-click satisfaction surveys for service minded professionals. Meer informatie over Simplesat

door Yotpo

(159 beoordelingen)
Yotpo helpt e-commerce-merken om klantrecensies, foto's en vragen te verzamelen om klanttevredenheid, sociaal bewijs en verkoop te stimuleren. Yotpo is een officiële partner van Google, Facebook en Shopify Plus en wordt geïntegreerd met toonaangevende handelsplatformen en tools zoals BigCommerce, Magento en Bronto. Deze oplossing maakt het gemakkelijk voor merken om de content van hun klanten te benutten in elk marketingkanaal. Het complete marketingplatform van Yotpos is perfect voor groeiende bedrijven die meer dan 300 bestellingen per maand verwerken. Meer informatie over Yotpo Yotpo helpt merken om beoordelingen en foto's te verzamelen en in te zetten tijdens het koperstraject om de klanttevredenheid te bevorderen en de verkoop te verhogen. Meer informatie over Yotpo

door NiceJob

(54 beoordelingen)
----> Built for service businesses (B2C), SaaS, & agencies. NiceJob is the easiest way to increase customer satisfaction + create advocates by getting them to recommend you to all their friends via online reviews. Like word of mouth only 1000x better. Never send a survey again while knowing exactly what your customers think about your service. See who your biggest fans are, and quickly respond to customer issues. No contracts, 14-day free trial, then just $75/month. Meer informatie over NiceJob ----> The easiest way to increase customer satisfaction + create advocates. Like word of mouth only 1000x better. Try it free! Meer informatie over NiceJob

door SurveySparrow

(27 beoordelingen)
Met SurveySparrow kun je enquêtes omzetten in gesprekken. SurveySparrow heeft een gespreksinterface en biedt gebruikers de mogelijkheid om zeer interactieve, mobile-first enquêtes te maken en delen met een chat-achtige ervaring. Met de terugkerende enquêtes van SurveySparrow kun je met regelmatige tussenpozen enquêtes verzenden om de polsslag van klanten of medewerkers te meten. Met eenvoudige opties voor delen biedt SurveySparrow je de mogelijkheid om enquêtes te delen via internet, mobiel, sociale media en e-mail om moeiteloos feedback van je doelgroep te verzamelen. Meer informatie over SurveySparrow Met de chat-achtige enquêtes zet je enquêtes om in gesprekken. Hou beter contact met je klanten en medewerkers. Meer informatie over SurveySparrow
MirrorWave is a feedback system that drives profitable business outcomes for businesses who are serious about their deep, enduring customer relationships - with individual customers, strategic accounts or 2-way partnerships. Our pre-configured system makes it easy to get into a rhythm of listening and responding to feedback. We use a world-first approach to follow individuals over time, creating relationship stories to show whats changed and why, what you need to do and if those actions worked. Meer informatie over MirrorWave Feedback Management System MirrorWave is a feedback system that drives profitable business outcomes for your deep, enduring customer relationships Meer informatie over MirrorWave Feedback Management System

door Get More Reviews

(73 beoordelingen)
CAPTERRA VISITORS: Get 30% Off Your First Month! Get More Reviews is the #1 most trusted reputation management and review generation software used to optimize your review management process with a 5-star rating system, auto social posting, and negative feedback blocking capability. With Get More Reviews, you'll be able to turn your happiest customers into 5 star reviews online and generate real, authentic reviews on multiple online review sites including Google, Facebook, and much more! Meer informatie over GetMoreReviews Optimize review management process with 5-star rating system, auto social posting, and negative feedback blocking capability. Meer informatie over GetMoreReviews

door Quality Driven Software

(26 beoordelingen)
Als een servicetaak is voltooid, wil je toch graag feedback? Dat is kwaliteitsgestuurde software! Stuur via deze app een e-mail of tekstenquête naar je klant op een prachtig ontworpen sjabloon. Zodra je die feedback hebt ontvangen, verbindt de app de taak met de medewerker die het werk heeft uitgevoerd. Door deze tevredenheidsscores aan je werknemers te koppelen zul je VEEL gemakkelijker kunnen weten wie een salarisverhoging verdient en wie moet worden ontslagen. Verbeter zowel je klantenbehoud *en* je online beoordelingen - net als dit product! Meer informatie over Quality Driven Software Beheer van klanttevredenheidsfeedback. Verhoog de winst, verminder opzeggingen, ontvang meer online beoordelingen. Ja, dat doet dit product ook! Meer informatie over Quality Driven Software

door BirdEye

(238 beoordelingen)
BirdEye enables you to be the best business. BirdEye drives business growth by getting new reviews and improving customer experience. More than 50,000 businesses use BirdEye to manage their reviews, be found online, gather customer feedback, improve operations and increase revenue. BirdEye's all-in-one software includes review monitoring, review generation, review marketing, customer surveys, social, support ticketing, listings, webchat, business insights, and competitive benchmarking. Meer informatie over BirdEye Helps businesses collect, monitor and market customer reviews to manage online reputation and improve customer experience. Meer informatie over BirdEye

door Broadly

(94 beoordelingen)
Broadly's automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop. Online reviews are the single largest driver of how a consumer selects a new service so we're here to help small, service-based businesses (1-100 employees) win a better online reputation. Meer informatie over Broadly Broadly is a review generation platform that helps local businesses get positive online reviews while protecting their reputations. Meer informatie over Broadly

door Typeform

(237 beoordelingen)
Online formulieren en enquêtes zijn vaak saai en voorspelbaar. Mensen verdienen een betere ervaring. Maak kennis met Typeform, de tool voor het verzamelen van gegevens die het beantwoorden van vragen eenvoudig en leuk maakt, zodat je meer en betere gegevens krijgt. Creëer enquêtes, quizzen, formulieren of iets geheel nieuws. Pas het ontwerp aan op de taal van je merk. En voor je publiek werkt het op elk apparaat. Haal het maximale uit je gegevens met honderden integraties, waaronder met MailChimp, Google Spreadsheets en Salesforce. Meer informatie over Typeform Typeform is de veelzijdige tool voor het verzamelen van gegevens, waardoor vragen beantwoorden eenvoudig en leuk is. Meer informatie over Typeform

door SurveyLegend

(167 beoordelingen)
SurveyLegend is de volgende generatie boeiende, platformonafhankelijke en mooie online enquêtes. Zowel grote als kleine bedrijven en particulieren zijn in staat om mobielvriendelijke, prachtige enquêtes te maken. Nu kun je prachtige enquêtes op je pc of tablet maken, het uiterlijk van je enquête naar wens aanpassen, en verzamelde gegevens weergeven met opvallende afbeeldingen en inzichtelijke graphics. Vragenlijsten maken doe je eenvoudig door te slepen en neer te zetten, en je hoeft geen expert in marktonderzoek te zijn om de tool te gebruiken. Meer informatie over SurveyLegend Maak boeiende, platformonafhankelijke en mooie enquêtes. Zowel grote als kleine bedrijven en particulieren zijn in staat om feedback te verzamelen. Meer informatie over SurveyLegend

door 123FormBuilder

(81 beoordelingen)
Genereer waardevolle inzichten van je klanten om in te zetten op je bedrijfsstrategie en de klanttevredenheid te verhogen. Pas het sjabloon voor klanttevredenheidsonderzoek naar eigen inzicht aan en deel het met je doelgroep. Geen codering, gegarandeerde tevredenheid! Meer informatie over 123FormBuilder Genereer waardevolle inzichten van je klanten om in te zetten op je bedrijfsstrategie en de klanttevredenheid te verhogen. Meer informatie over 123FormBuilder

door CloudTalk

(4 beoordelingen)
CloudTalk is full featured cloud based call center solution, ready to use in minute. CloudTalk helps smart companies deliver exceptional customer support & boost their sales. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. Integration into your favourite Helpdesk, E-commerce or CRM solutions. Instant access to phone numbers from more than 60 countries. Feel free to try CloudTalk in action for free. Meer informatie over CloudTalk CloudTalk is a cloud-based phone system for support and sales teams. We make calling easy and fun! Get your free trial today! Meer informatie over CloudTalk

door Hotjar

(214 beoordelingen)
Hotjar is de snelle en visuele manier om je gebruikers te begrijpen. Hotjar is alles wat je team nodig heeft om direct visuele feedback te krijgen, zodat je kunt zien hoe mensen je site echt gebruiken en inzichten te ontdekken waarmee je de juiste veranderingen kunt aanbrengen. Meer informatie over Hotjar Hotjar is alles wat je team nodig heeft om direct visuele feedback te krijgen en te zien hoe mensen je site daadwerkelijk gebruiken. Meer informatie over Hotjar
Het Genesys PureCloud-platform is de alles-in-één oplossing voor cloudcontactcenters voor de volgende generatie die je helpt omnichannel-interacties te beheren en te begrijpen in een naadloos klantentraject. Geef je medewerkers één tool voor alle communicatie: bellen, chatten, e-mail, sms en meer. Een intuïtieve interface maakt het eenvoudig te gebruiken, of je nu een agent, supervisor of IT-beheerder bent. Wekelijkse functie-releases zorgen ervoor dat je de verwachtingen van klanten van vandaag en morgen overtreft. Meer informatie over Genesys PureCloud PureCloud maakt klantrelaties eenvoudig. Telefoon, e-mail en chat worden verbonden via één tool voor een betere klantbetrokkenheid. Meer informatie over Genesys PureCloud

door ReviewTrackers

(46 beoordelingen)
ReviewTrackers is the award-winning reputation and review management software trusted by over 40,000 businesses. Track reviews on Facebook, Google, TripAdvisor, and 100+ review sites. Centralize all your review data in one app. Respond to customers faster. Request reviews via hassle-free SMS and email campaigns. Harness machine-learning technology to find insights from your reviews. Get award-winning customer support, API access and automation, and instant review alerts from ReviewTrackers. Meer informatie over ReviewTrackers Software that helps businesses manage and respond to reviews, boost ratings and rankings, and discover key customer insights. Meer informatie over ReviewTrackers

door Swell CX

(40 beoordelingen)
Swell CX is helping businesses simplify the process of capturing customer feedback and online reviews. With a mobile-first approach, Swell enables real-time interaction with the consumer via the channels most people are familiar with. Meer informatie over Swell CX Allows businesses to collect real-time customer experience feedback: NPS, CX, and online reviews. Meer informatie over Swell CX

door Spark Chart

(11 beoordelingen)
Powerful survey software tool for business consultants to help clients and leaders uncover hidden knowledge & ideas, make decisions & drive action. Create & deploy professional surveys to get feedback & answers. Engage employees and teams to uncover their suggestions & improve performance. Discover what customers say & recommend. Explore opinions, brainstorm & generate ideas. Conduct research to understand markets & potential customers. 24 x 7 support & advice from survey experts. Meer informatie over Spark Chart Powerful survey software tool for business consultants to help clients uncover hidden knowledge & ideas, make decisions & drive action. Meer informatie over Spark Chart

door Intouch Insight

(10 beoordelingen)
Intouch Insight customer satisfaction software helps organizations transform every customer interaction into an opportunity to delight the customer. Collect feedback from any source including social media, review sites, customer satisfaction surveys, mystery shopping and more. Customizable dashboards and robust analytics make it easy for companies to monitor and manage customer satisfaction across the entire customer journey. Meer informatie over Intouch Insight Intouch Insight customer satisfaction software helps organizations understand and take action on customer feedback. Meer informatie over Intouch Insight
SupportCenter Plus is een webgebaseerd, ITIL-ready ondersteuningssoftware ontworpen voor IT-organisaties die IT-ondersteuning bieden aan hun klanten. Het dient als een gemeenschappelijk platform voor alle vormen van klantenservicebeheer. Gebruikers kunnen helpdesktickets moeiteloos volgen, beheren en oplossen en zo een snelle klantenondersteuning bieden voor ongekende klanttevredenheid. Meer informatie over ManageEngine SupportCenter Plus Geef je Support Desk een krachtige en visuele make-over. Probeer Support Center Plus. Zet de eerste stap op de weg naar uitstekende klantenservice. Meer informatie over ManageEngine SupportCenter Plus

door Kilterly

(4 beoordelingen)
Kilterly is designed to reduce churn and strengthen customer relationships with easy-to-use tools that provide data-driven insight and automated customer outreach. Our software combines powerful proprietary survey and campaign management tools with integrations to software platforms you may already use to create a robust framework for measuring customer health, maximizing customer satisfaction, and enhancing revenue. Meer informatie over Kilterly Kilterly can significantly increase customer satisfaction through data-driven insight and the use of automated communication tools. Meer informatie over Kilterly
Preferrd is a reputation management platform built specifically for the recruitment industry. We help recruitment agencies build trust with both candidates and clients by collecting and leveraging reviews. Recruiters use Preferrd to attract better candidates, convert more clients and improve staff performance. Features include: powerful performance analytics, SEO optimised profile listings, review rich snippets, customisable on-site widgets to improve conversions and much more. Meer informatie over Preferrd Reputation management software for recruitment companies. We help recruiters build trust & increase revenue by collecting reviews. Meer informatie over Preferrd

door CustomerFirst Now

(0 beoordelingen)
De Customer Journey Mapping Innovation Award voor 2018 werd uitgereikt aan CFN Insight, het toonaangevende platform voor trajectmapping om bedrijven te helpen bij het volgen, beheren en verbeteren van het klantentraject. CX is bezig de belangrijkste merkdifferentiator en indicator voor langdurig bedrijfssucces te worden. Naast eenvoudige trajectmaps helpt CFN Insight bedrijven bij het identificeren, prioriteren, beheren en uitvoeren van de meest impactvolle acties die bedrijven helpen om marktleidende ervaringen en verbeterde financiële resultaten te leveren. Meer informatie over CFN Insight Helpt je een geweldige klantervaring te leveren door visualisering van klanttrajecten, teamsamenwerking en krachtige rapportage. Meer informatie over CFN Insight

door Tribe

(8 beoordelingen)
Forums zijn verleden tijd! tribe is een cloudgebaseerd communityplatform dat de nieuwe generatie van online merkeigen communities ondersteunt. Stel je gebruikers in staat om onder jouw merk te discussiëren en contact te maken. Gebruikers kunnen verkennen, volgen, vragen stellen, discussies en polls starten, stemmen, opmerkingen plaatsen en verschillende soorten content delen. Sluit je merk aan op software voor sociale netwerken. Het is volledig aanpasbaar en uit te breiden met apps, krachtige integraties en widgets. Meer informatie over Tribe Forums zijn verleden tijd! Tribe is een cloudgebaseerd platform dat de nieuwe generatie van online merkeigen communities ondersteunt. Meer informatie over Tribe

door Reputology

(47 beoordelingen)
Reputology is the best-of-breed Review Monitoring & Customer Feedback platform for enterprises that operate multiple physical locations. Engage unhappy customers quickly & monitor anywhere customer feedback happens: Google, Facebook, comment cards, etc. Uncover the root causes for customer compliments and complaints to make meaningful, long-term improvements. Fortune 500 companies utilize Reputology as well as recognized brands like Golds Gym and House of Blues. Meer informatie over Reputology Reputology is the Review Monitoring & Customer Feedback platform that helps multi-location enterprises improve the customer experience. Meer informatie over Reputology

door Zendesk

(2.051 beoordelingen)
Zendesk builds software for better customer relationships. It empowers organisations to improve customer engagement and better understand their customers. Zendesk products for customer support, help centre and live chat are easy to use and implement and helps business innovovate and scale. More than 80,000 companies such as Uber Groupon, Box, Airbnb and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk Help Centre is a self-service destination featuring knowledge base articles, community forums, and a customer portal

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk, call center, and live chat software for better customer relationships. People interact with businesses everyday across multiple channels like email, phone, chat, and social media. Zendesk brings all this together in one beautifully simple platform, enabling you to create more meaningful, personal and productive relationships with customers. More than 81,000 companies trust Zendesk to provide better customer experiences in over 150 countries and 40 different languages. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver support, scale with self-service, and differentiate with proactive engagement.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds customer satisfaction software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and SMS.

door Zendesk

(2.051 beoordelingen)
Zendesk bouwt helpdesksoftware voor betere klantenrelaties. De producten geven bedrijven de mogelijkheid om betrouwbaarder, flexibeler en meer schaalbaar te zijn. Ze helpen de communicatie te verbeteren en enorme hoeveelheden gegevens te doorgronden. Bovenal werken ze samen om interacties te veranderen in duurzame relaties. Meer dan 200.000 bedrijven zoals Uber, Groupon, Box, Airbnb en Disney gebruiken Zendesk om hun ondersteuningskosten te verlagen en de productiviteit en klanttevredenheid te verhogen. Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

door Zendesk

(2.051 beoordelingen)
Zendesk builds help desk software for better customer relationships. Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they work together to help turn interactions into lasting relationships. More than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk enables companies to deliver excellent customer support through multiple channels including email, chat, call and sms.
Qualtrics Customer Experience (CX) is the worlds most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into every decision. With flexible role-based dashboards, dynamic case management, and full CRM integration, you have the power to deliver unmatched customer experience. Request a personalized demo or sign up for a free account to get started! Qualtrics Customer Experience makes it easy for companies to monitor, respond, and improve every key moment along the customer journey.

door Alkaweb

(113 beoordelingen)
Met Feedier verzamel je moeiteloos waardevolle feedback van klanten via een intelligent en interactief platform. Deze tool biedt klanten een plezierige en unieke ervaring, dus ze zullen de enquêtes waarschijnlijk sneller en met plezier invullen! Klanten hebben op elk apparaat toegang tot je aantrekkelijke, elegante en merkeigen enquêtes. Deze nieuwe manier van feedback verzamelen mag niet alleen gezien worden, maar is ook erg leuk dankzij animaties en beloningen (vouchers, ebooks, Phil Collins-tickets). Dit product brengt feedback weer terug. Vermaak en betrek je klanten met leuke enquêtes van Feedier, gamify en maak ze weer leuk!
Get real time customer feedback to drive customer retention and referrals. AskNicely automatically emails customers a simple two-question email survey (based on the Net Promoter Score customer loyalty framework) that people can answer with just one tap. Listen to your customers in real time, catch unhappy customers before they churn and get more online reviews. Start sending surveys in minutes with no IT. The web's nicest Net Promoter Score (NPS) survey. Automatically measure and act on customer happiness every day for free.

door Preferred Market Solutions

(77 beoordelingen)
Run your own branded loyalty program! You get an advanced rewards program with incentive campaigns and built-In multi-channel communication with autopilot operation. Recognize customers for purchases and/or visits, increase customer retention and foster growth. This is NOT a community program; you own ALL your data! Web, Tablet, Mobile and PC interfaces available. Run your own branded loyalty and rewards program where you own ALL your data! Web, Tablet, Mobile and PC interfaces available.
Het Genesys PureCloud-platform is de alles-in-één oplossing voor cloudcontactcenters voor de volgende generatie die je helpt omnichannel-interacties te beheren en te begrijpen in een naadloos klantentraject. Geef je medewerkers één tool voor alle communicatie: bellen, chatten, e-mail, sms en meer. Een intuïtieve interface maakt het eenvoudig te gebruiken, of je nu een agent, supervisor of IT-beheerder bent. Wekelijkse functie-releases zorgen ervoor dat je de verwachtingen van klanten van vandaag en morgen overtreft. PureCloud maakt klantrelaties eenvoudig. Dit product verbindt telefoon, e-mail en chat via één tool voor een betere klantbetrokkenheid.

door Tidio

(68 beoordelingen)
Tidio is a communicator for businesses that keeps live chat, messenger, and email in one place. This software cuts down on the time that it takes to communicate with your customers while also creating a boost in sales and satisfaction by engaging visitors in real-time. Additionally, this product is available on-the-go with iOS and Android features to keep your customer conversations fluid across all devices. Tidio merges live chat and chatbots in one tool to help you skyrocket your sales and level of customer service.
QuickTapSurvey lets you capture in-person data that matters to your business. Build, customize, and launch your data collection campaigns in minutes with 100% data coverage guarantee (no internet required). Perfect for in-person lead capture, trade shows, intercept marketing, market research, and customer satisfaction. QuickTapSurvey makes it easy to ask smart questions anywhere (no internet required and a 100% data coverage guarantee).

door GetFeedback

(36 beoordelingen)
GetFeedback is easy-to-use survey software designed to improve response rates. Create beautiful, mobile-friendly surveys with our drag-and-drop builder. Embed survey questions in email with one-touch email functionality. Measure and understand your responses with real-time Dashboards and Text Analytics. Integrate with Salesforce to take your feedback program to the next level. GetFeedback customers see a 240% increase in response rates and 7x faster implementation than other survey apps. GetFeedback is easy-to-use survey software that helps you send better surveys and collect better feedback.
Unified communication and call center solution with call management capabilities; handles telephone, internet, fax, email, etc. Unified communication and call center solution with call management capabilities; handles telephone, internet, fax, email, etc.

door Feedbackly

(31 beoordelingen)
Feedbackly is a multi-channel customer feedback and customer experience management solution. It is the worlds only such software with built-in marketing and sales tools. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading analytics dashboard. Leverage the concept of customer journey mapping to track satisfaction levels with precision. Then use this insight to make sound business decisions. Cloud-based customer feedback software that assists firms with multi channel distribution, visual customization and survey creation.

door SmileBack

(26 beoordelingen)
SmileBack is a customer satisfaction platform, built to be simple to use, but deep on insights. After every service transaction, one click from your customers on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention. We remove the pains that stop customers giving feedback - SmileBack users see review response rates over 40%. And with advanced reporting and analytics, you'll always know how satisfied your customers are. Collect more customer feedback with a simple to implement and simpler to use smiley face CSAT survey.

door Survicate

(24 beoordelingen)
Survicate is alles-in-één software voor klantfeedback. Met slechts één tool kun je de klanttevredenheid meten voor alle digitale contactpunten. Gebruik verzamelde inzichten om het verloop te verminderen, klantenloyaliteit te verbeteren en beter in te spelen op de behoeften van klanten. Survicate kan rechtstreeks worden geïntegreerd met populaire platforms voor marketingautomatisering en CRM's, zoals Intercom, HubSpot of Salesforce. Waar toonaangevende teams feedback van klanten verzamelen en verwerken.

door involve.me

(23 beoordelingen)
A modern customer experience platform helping businesses to create personalized interactions at every step of the customer journey, increase audience involvement and gather better data. With brandquiz users can easily create and publish lead pages & promotions for lead acquisition, quizzes & personality tests for lead qualification & segmentation, price calculators & digital sales assistants for sales conversion and product & customer satisfaction surveys for measuring customer experience. A modern customer experience platform helping businesses create personalized interactions at every step of the customer journey.

door zenloop

(21 beoordelingen)
zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System (NPS) framework. - collect actionable feedback at high response rates up to 25-30% - excite and engage your organization with feedback livestreams - identify immediate insights and trends with Smart Labels (text analytics) - delight promoters and critics with personalized replies to reduce churn - empower improvements - route feedback alerts to colleagues zenloop is a Net Promoter Score (NPS) SaaS platform. We collect, analyze & manage NPS feedback for growth stage e-commerce companies.

door ClickDesk

(18 beoordelingen)
Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar. Web-based multi-channel customer engagement application offering Live chat,Help desk, Browser phone and Social Toolbar.

door Wix Answers

(18 beoordelingen)
Wix Answers is the professional platform you can use to create your own help desk and support your customers. Built by Wix to support over 120 million users, its now available for any business. And its free. Wix Answers comes with a customizable knowledge base, robust ticketing system, built-in call center and embeddable help widget. Actionable insights gives you all of the data you need to track your business progress. With Wix Answers, you can build better, longer-lasting relationships Wix Answers is the professional platform you can use to create your own Complete Customer Support Solution and support your customers.

door Creative Research Systems

(16 beoordelingen)
Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management. The Survey System is the most complete software available for all types of survey research. Includes advanced logic and comprehensive reporting and analysis. The Survey System has been refined and expanded in response to client comments and requests since 1983. Modular software for working with telephone, online, in-person and printed questionnaires as well as panel management.

door Starred

(15 beoordelingen)
Starred zorgt voor betere feedback voor iedereen, en op een menselijke schaal. Als dé feedbackoplossing waarbij de respondent voorop staat, versterkt de oplossing gesprekken tussen bedrijven en hun klanten. Daarnaast voorziet het bedrijven van de bruikbare inzichten die ze nodig hebben om betere beslissingen te nemen en klanttevredenheid te verbeteren. Met toonaangevende merken als Deliveroo, Heineken en Spotify die de oplossing al gebruiken om feedback tot leven te brengen, ziet de weg naar betere feedback er goed uit. Starred creëert feedbacksoftware die de respondent voorop plaatst en bedrijven helpt te slagen door middel van bruikbare inzichten.

door Skilljar

(14 beoordelingen)
Skilljar is the easiest way for businesses to educate their customers, vendors, and partners. At Skilljar, we believe that the best LMS is easy to use and runs smoothly for students and admins. It works with your business, can be accessed anywhere and allows you to create a story with your content. That's what we've built - beautiful training experiences backed by data. Additionally, Skilljar makes integrations easy, and includes a complete analytics dashboard. Skilljar's cloud-based, mobile-responsive learning management system (LMS) enables businesses to scale customer and partner training.

door Totango

(11 beoordelingen)
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time. Totango is a customer success platform that drives action and focus for teams and predictable results for management.

door Techgrains Technologies

(11 beoordelingen)
Web-based solution that provides survey management through customer feedback, lead capture, market research, offline access and more. Web-based solution that provides survey management through customer feedback, lead capture, market research, offline access and more.

door CX Social

(9 beoordelingen)
Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics. Social media tool that enables customer service and marketing through customer engagement, social media monitoring, and analytics.

door Customer Thermometer

(8 beoordelingen)
1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email you send. 1-click feedback email solution that allows your customers rate your offerings. Generate your own buttons & embed them in any email.

door TalkToTheManager

(8 beoordelingen)
Own or manage a restaurant? TalkToTheManager is the perfect customer feedback solution. You no longer need guest comment cards. TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to reply in real-time in order to address customer service, product, and facility issues, often while the customer is still on-site. Intercept negative feedback, avoid negative reviews and create strong customer relationships. Our customers love it! Own or manage a restaurant? Let your customers text their comments anonymously. Management can reply in real-time to fix issues.

door ReviewSpreader

(8 beoordelingen)
ReviewSpreader helps small businesses connect with their customers quickly by sending review requests straight to where customers hang out; their cell phones! Easily manage your online reviews under one roof with our comprehensive reputation management dashboard. Helping small businesses get five star reviews in seconds.

door Hively

(8 beoordelingen)
A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking. A simple tool for real-time customer feedback gathering, rewarding employees, and team performance tracking.

door Khoros (formerly Spredfast + Lithium)

(8 beoordelingen)
Khoros Care allows you to transform your website into a social destination. Harness customer passion and knowledge to attract new visitors, crowdsource support and grow revenue. Khoros Care allows you to transform your website into a social destination.

door CloudCherry Analytics

(7 beoordelingen)
CloudCherry is a Real-Time Customer Feedback Collection and Customer Satisfaction Measurement product to track & improve Customer Satisfaction. With CloudCherry, brands can analyse what drives Customer Satisfaction and loyalty. And by measuring key metrics like the Net Promoter Score and the unique Customer Delight score, brands can also discover actionable insights into areas of customer dissatisfaction, develop strategies to improve Customer Retention and address customer issues in real-time. Cloudcherry is a real-time Customer Experience Analytics product to track & measure Customer Delight
The ServiceGuru Kiosk captures feedback about your staff and business, so you know how your customers really feel about their experience. Collect 50x more feedback than review sites, receipt surveys, and traditional methods combined. The healthcare, hospitality, retail, and entertainment industries use ServiceGuru kiosks to ensure their customers are happy and to improve their service. All hardware, software and support needed to run the kiosks is provided as a service with month to month. Collect 50X more feedback with a fast automated kiosk to improve your customer service and online reviews.

door Helprace

(6 beoordelingen)
Helprace integreert alle hulpprogramma's voor klantenservice naadloos onder één paraplu. Combineer het e-mailticketsysteem, kennisbank, documenten, relatiebeheer en feedbacksystemen zodat je betere klantenservice kunt bieden. Het beste van alles is dat je enkel betaalt voor wat je nodig hebt. Helprace stroomlijnt je klantenserviceproces. Ticketingsysteem geïntegreerd met feedbackportal en kennisbank.

door Client Heartbeat

(5 beoordelingen)
A customer satisfaction tool that uses surveys to monitor customer satisfaction over a period of time. Use this data to identify unhappy customers, build customer loyalty, find your advocates and benchmark your performance against others in your industry. Client Heartbeat puts on this customer satisfaction data into a super simple dashboard. Try the live dashboard for free. A customer satisfaction survey tool that monitors client sanctification to identify unhappy customers.

door Zonka Feedback

(5 beoordelingen)
Zonka is a Complete Feedback Management & Survey Platform. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Customize surveys, get instant alerts, view real-time drill-down reports & resolve issues. Enhance customer satisfaction and retention by acting on actionable insights provided, and knit better customer experiences. Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web.

door Qualaroo

(5 beoordelingen)
Qualaroo's mission is to help companies understand why their customers and prospects make decisions. Understanding the why helps drive better business results from improving your web conversion rate, increasing product engagement, reducing churn and more. Companies all over the world like Zillow, Lenovo, eBay, TripAdvisor use Qualaroo's real time feedback platform for its advanced targeting capabilities, seamless design and reporting dashboard. SaaS-based solution that enables companies to gain valuable insights from their prospects and customers in real time.

door RepuGen

(5 beoordelingen)
RepuGen is a healthcare reputation management and patient satisfaction software for medical groups, hospitals, doctors and dentists. It gives you tools to gather genuine patient feedback and manage new reviews. You will be notified the moment a patient has a negative experience, so you can reach out to perform service recovery before they post a negative review. Satisfied patients will be driven to post positive reviews on sites like Google, Yelp. HealthGrades, and more. RepuGen is a healthcare reputation management software that automates patient satisfaction monitoring and helps your practice grow.

door Elevate Research

(5 beoordelingen)
Real-time customer feedback platform for brick & mortar businesses looking to connect with customers daily, improve service, and grow repeat business. Real-time customer feedback platform for brick & mortar businesses.
Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth. Capture actionable customer feedback using the Net Promoter System to proactively reduce churn and drive growth.

door Rivews

(5 beoordelingen)
Rivews is a new generation patient satisfaction and online reputation management solution. Enabling facilities to collect patient feedback and transform brand reputation by: Collecting 100s of reviews online to become the highest ranked facility in the city across Google, Facebook, etc.; improving patient retention rates by Identifying every single patient that has a negative experience to improve customer retention and Identifying patient satisfaction trends to understand quality of care. A new generation patient satisfaction & online reputation management solution. Transforming brand reputation through patient engagement

door InputKit

(5 beoordelingen)
Our mission from the get-go has been to help companies grow by automatically getting more out of their current customers base. Compared to other software, we offer multiple tools to deliver on that mission: Customer satisfaction surveys, online reviews, and cross-sales. Additional tools will be added to keep delivering on our mission. Most of our users chose InputKit over the competition for its ease of use, its beautiful design, and our 5-star customer service. Customer Feedback & Reviews software that helps small & medium businesses grow their business.

door GetSatisfaction

(4 beoordelingen)
Get Satisfaction is the leading customer engagement platform that gathers product ideas, builds brands, creates sales opportunities, and scales customer support with no additional cost. Engage with your customers Anywhere they are: your website, Facebook, via search, or on a mobile device. Get Satisfaction provides a powerful core platform for your customer community, but our wealth of tools and features are what set us apart from the crowd. A simple way to build online communities that enable productive conversations between companies and their customers.
Better feedback, better sales! Target positive feedback by requesting reviews from happy customers. xSellco allows you to increase your seller rating by requesting feedback on the right products, from the right customers, at the right time. Tailor feedback requests to target orders by SKU, product type, on-time delivery, destination, and much more so you can get more positive reviews, boost sales and grow your business! Improve your seller rating through automated intelligent feedback requests on Amazon & eBay.

door Field Solution Group

(4 beoordelingen)
Field Solution Group provides a superior review monitoring and reputation management software platform trusted by businesses across the world. Helping thousands of businesses manage and utilize positive customer experience to earn new business by automating the process of getting more and better reviews on sites like Google+, Facebook, Yelp and industry-specific review sites; eliminating manual website review entry; and managing their online customer reputation. Reputation management software for businesses looking to manage and utilize positive customer experiences to earn new business.
Net Promotor Score - NPS by FanExam is de beste manier om de klanttevredenheid consistent te meten en bruikbare feedback over je website te verzamelen. FanExam gebruikt NPS om je bezoekers de juiste vraag te stellen op het juiste moment – wanneer de bezoeker daadwerkelijk interactie heeft met je website. Dit is de beste manier om naar je klanten te luisteren. Zodra FanExam op je website is geïnstalleerd heb je een direct kanaal om 24/7 feedback van klanten te krijgen, op een systematische manier. Net Promotor Score by FanExam is de beste manier om de klanttevredenheid consistent te meten en bruikbare feedback te verzamelen.

door Socialsuite

(4 beoordelingen)
Socialsuite makes it easy to measure and monitor how your organisation, its programs and services affect the community and the environment. Simple, automated data-collection and analysis tools help you discover how investments in social programs are meeting their objectives. Our global customer base include financial institutions, large companies, government agencies, philanthropic foundations, not-for-profits and NGOs that want to monitor and fully understand how they impact people. Socialsuite's Impact Management Software helps a diverse range of organisations monitor the effectiveness of their social investment.

door Confirmit

(3 beoordelingen)
Confirmit provides a scalable end-to-end platform which enables users to create, deploy, manage, and analyze the results of research projects and feedback programs ranging from a few hundred to millions of respondents. Market Research agencies benefit from the comprehensive platform that incorporates a range of data collection modes and full panel management capabilities to standardize their processes and yield lower total cost of ownership. User-friendly software enabling creation of powerful and valuable survey research and feedback applications.
Zoho Discussions helps create Idea Forums, Employee Forums, Intranets etc at the click of a button. With Zoho Discussions, customer and employee engagement becomes a snap. Experience higher customer satisfaction with Zoho Discussions. An online forums software that helps you to create external and internal communities where problems are solved and ideas are exchanged.

door AnswerDash

(3 beoordelingen)
Answer customer questions instantly with AnswerDash, the in-site help tab that delivers relevant support at the moment of customer need. AnswerDash helps growing companies scale their customer support by resolving common questions before they become emails, chat sessions, or support tickets. It also provides powerful tools that highlight commonly asked questions and identify content gaps on your site. Empower your customers and reduce your support costs! Request a demo to learn more. AnswerDash delivers instant contextual help to customers, right in your site or app, reducing support costs and boosting engagement.

door MyFeelBack

(3 beoordelingen)
MyFeelBack is a robust and secure entreprise platform that helps companies capture the customer insights they need to make data-driven decisions and improve their businesses. Integrated with Salesforce and trusted by 70+ successful companies like L'Oreal and Bmw, our targeting technology lets companies ask the right question at the right time in the customer journey, empowering your teams with amazing customer insights to act on. Smarter decisions. Better business. Data-driven growth! Helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

door ServiceDock

(3 beoordelingen)
ServiceDock is a messaging-based customer feedback and service platform that helps brick'n'mortar chains attract and retain customers. We do that by helping you: - capture real-time feedback via the messaging apps consumers love using; - easily follow up with disgruntled customers to turn detractors into promoters; - benchmark outlet performance and uncover valuable customer insights; and - build loyalty at location level by connecting customers to your stores via messaging. ServiceDock is messaging-based customer feedback and service platform that helps brick'n'mortar chains attract and retain customers.

door Canny

(3 beoordelingen)
Canny lets you keep track of which customers want which feature requests at scale. This data helps your team make more informed product decisions. Keep track of which customers want which features to make more informed product decisions.
An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more. RevFee lets you collect reviews from your customers/clients with just one simple link. The easier it is to leave a review, the more likely it is that your customers will do so. We all know that reviews are vital when it comes to generating more business, which is what makes RevFee so revolutionary. An easy way to collect online reviews using Facebook, Google, Checkatrade, TripAdvisor and more.

door Hoshinplan Strategy

(3 beoordelingen)
Promoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. Upload your customer contact list, customize your NPS survey and send in just a few clicks. Net Promoter Score is "the one number you need to grow", according to Harvard Business Review. Use Promoter Ninja to send multilanguage NPS surveys, without IT supervision and with your own brand image. First 500 surveys are on us! Get the most valuable feedback from your customers, starting at 10USD/mo. The cheapest and simplest Net Promoter Score email survey tool to track customer satisfaction. Multilanguage, code-free customization.

door QUALITYWEB 360

(3 beoordelingen)
QUALITYWEB 360 is an all in one tool for ISO 9001 that allows you to organize all the information and documentation that is generated in your company. It has 15 modules such as Document Control, Internal Audits, Corrective Actions, KPI's, etc. that help you optimize all your processes by administering them electronically. It is developed under the requirements of ISO 9001 so you ensure compliance with this standard and the like. The best tool to organize all the information and documentation in your company ensuring compliance with ISO 9001 and the like.

door Netigate

(2 beoordelingen)
Netigate is a leading European provider of cloud based services for online surveys that are primarily used for voice of customer (customer satisfaction), employee performance and market research. Through Netigates user friendly interface, the users can conduct surveys in a very effective way compared to other alternatives. Survey tool for HR, market, panel research via web or mobile phone. Offers analysis with cross tabulations, real-time results, etc.
iperceptions is a global leader in Voice of the Customer (VoC) solutions, guiding the world's most respected brands to become customer-centric organizations. With an experienced team that has managed 1000s of VoC programs since 1999, iperceptions collects 100+ million feedback data-points every year across 80 countries and in 35 languages. iperceptions is a global leader in Voice of the Customer solutions, helping the world's most respected brands become customer-centric.

door Bravo Video

(2 beoordelingen)
Capture video from customers, users, and fans - right over the web. Whether you're looking to gather client testimonials, launch a video contest or capture product reviews, Bravo makes it easy to achieve your goals. Try Bravo free for 30 days with no limitations and full support! Bravo enables marketers to instantly capture video from customers, users, and fans - right over the web.

door Opinionmeter

(2 beoordelingen)
Opinionmeter is a leading provider of technology-based customer satisfaction survey tools, with an emphasis on mobile survey solutions (including native survey apps for offline data capture). Opinionmeter's unique multi-mode, cross-platform approach provides the flexibility to author a survey once and distribute it anywhere - either as an online survey, mobile-web, mobile survey app, survey kiosk or paper survey. Opinionmeter's native survey apps support iOS (Apple), Android & Windows devices. Web-based, customer survey solution with survey authoring, question & answers library management, reporting, mobile devices support.

door MaritzCX

(2 beoordelingen)
MaritzCX is customer experience (CX)-beheer voor grote bedrijven. Organisaties hebben CX-programma's nodig die een hoge waarde en een hoog rendement genereren. CuadraSTAR SKCA helpt klanttevredenheid en levenslange waarde te vergroten door klantervaringgedreven inzichten en acties te integreren in het DNA van bedrijfsactiviteiten. Met een unieke combinatie van CX-software, data- en onderzoekwetenschap, diepgaande marktexpertise en beheerde programmadiensten biedt alleen MaritzCX een full-service, professionele CX-aanpak. MaritzCX biedt een full-service CX-aanpak om de CX continu te verbeteren bij klanten, medewerkers en partners van een onderneming.

door Sonar

(2 beoordelingen)
Increase ROI and customer satisfaction is this mobile chat solution. Increase ROI and customer satisfaction is this mobile chat solution.

door Wootric

(2 beoordelingen)
Wootric offers a modern approach to customer feedback management. Our consultative approach helps you develop a rigorous VoC program that will deliver impact fast, and that can expand as your needs evolve. - Net Promoter Score (NPS), CSAT and Customer Effort Score (CES) microsurveys - Text & Sentiment analysis - Executive dashboards and reporting. - Integrations with Salesforce, Zendesk, Slack, Intercom, Hubspot integrations to trigger surveys and/ or act on data. Modern Customer Experience (CX) management software. NPS, CSAT & CES microsurveys help you improve your customer journey.

door Review Rank

(2 beoordelingen)
Leading providers of Guest Intelligence solutions to independent hotel brands worldwide, ReviewPro provides hoteliers with actionable insight to enhance the guest experience and increase rankings on review sites and Online Travel Agencies (OTAs). The companys suite of cloud-based solutions includes Online Reputation Management (ORM), Guest Survey Solution (GSS) and Revenue Optimizer. World-leaders in Guest Intelligence solutions for the hospitality industry. Improve guest satisfaction & reputation online.

door 5StarRocket

(2 beoordelingen)
Stay on top of your online reputation. Our robust online review management features allow you to stay on top of your online reputation with review management tools you can customize to your needs. Every business has a different approach to online reputation management. Whether you are focused on Google star ratings, Yelp reviews, or Facebook, (or any other platform), weve got the tools you need, and the support team to help you achieve your brand reputation goals. Learn from your customer feedback. Earn their loyalty, fix complaints faster and get more referrals with online review management.

door Signet Research

(2 beoordelingen)
Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience. Self-Service Net Promoter Score platform designed with the flexibility to measure both customer satisfaction and experience.
GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel GuestJoy provides the guest communication tool for hotels, it helps the hotels to improve the guest satisfaction and revenue stream.
Enquire is a post-purchase survey Shopify app. In less than 1 minute, merchants can install Enquire, setup their survey, and immediately start collecting feedback directly from customers. Easiest way to implement post-purchase surveys on Shopify.
Suggestar is a mobile feedback solution that allows businesses to collect opinions from their customers. We focus on your need to get instant and actionable feedback while respecting your customers time. You can increase your survey response rates by 40%-2,000% as our surveys take customers less than 30 seconds to complete on their mobile phone. Suggestar offers customers a simple mobile feedback experience, which gives you actionable results to help improve customer loyalty. Mobile feedback solution that allows businesses to collect opinions from their customers. Increase response rate by 40%-2,000%
A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers. A SaaS real-time customer feedback & complaint management solution, specifically designed for retail stores & local service providers.
Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement. Manage customer feedback and improve service. Use machine learning to understand customer needs, highlight actions for improvement.
Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today! Get real-time feedback on your support e-mails and helpdesk systems, start improving customer satisfaction and increase sales today!

door Waypoint Group

(1 review)
Based on our hands-on consultative work over 20 years, we developed TopBox, the turnkey B2B customer feedback solution for SMBs, to shine the light on customer expectations, gaps, & opportunities, facilitating appropriate action across your company. Out-of-the-box reporting designed for B2B includes account-level feedback, benchmarks, longitudinal trending, & financial linkage for actionable insights that deliver results in 30 days or less. Streamline your program & earn 9X ROI w/TopBox! TopBox provides a streamlined and cost-efficient B2B customer-feedback solution to help SMBs grow through strategic insights.
MindTouch transforms the product and help content your company already produces into a customer engagement channel. Enrich the customer's record with valuable behavioral data based on the user's interactions with your product content. Create a mobile-ready, SEO optimized site for all of a company's content. MindTouch can double organic web traffic, triple user time on your site, and reduce the bounce rate by 50%. Turn your buyers & customers into kick-ass product experts. Transform your product and help content into a customer engagement channel that increases web traffic, drives sales, & improves support
ExperienceFellow helps to research the customer journey. Customers can use the free mobile app to proactively create reports on what they've experienced with your service or product. They can add a satisfaction rating, pictures, descriptions, and videos. You can also track GPS and use the data to find hot spots of positive or negative experiences. Let customers give real-time feedback on their experience with your service, whenever they want, wherever they are.
Incogneato is an online suggestion box and communication tool that helps businesses, organizations, or individuals anonymously collect feedback, and then anonymously communicate with the people who respond. Once the suggestions are collected, box creators can add them to a voting page where others can view, vote, and discuss each suggestion. There are plenty of feedback solutions out there, but most are expensive and substantially more difficult to setup. Online anonymous feedback collection and communication tool. Sort and review your responses easily.
SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS). It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. SatisMeter identifies unhappy customers in your web and mobile apps, or via email.
Wizu is an AI powered chatbot for conversational surveys designed to increase response rates, improve customer satisfaction and gain more actionable insight. Wizu can analyse responses in real time allowing you to route surveys by sentiment or word groups to create a truly personalized and engaging conversational survey. Wizu is an AI powered chatbot for conversational surveys designed to increase response rates and improve customer satisfaction.
With our comprehensive suite of experience insights software solutions including advanced survey, online interview and focus group, and online qualitative research community solutions, FocusVision is the only insights technology company that can bring you close enough to your customer to have a full understanding of how they think, feel, and act. We call this "Customer Truth". The only software company that gets you close enough to your customer to have a full understanding of how they think, feel, and act
Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty. Net promoter software that helps increase customer retention, measure and improve customer satisfaction and loyalty.
Analyzing the customer's emotions, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. The system also allows to improve business processes and boost cross-sales. Analyzing live-streaming video from a web camera, HeedBook provides you with detailed reports on service quality and customer satisfaction in your company. Heedbook is the first online AI-based software for evaluating and boosting customer loyalty.

door Customer Happiness Score

(1 review)
The Customer Happiness Score helps businesses collect customer feedback, measure customer happiness, manage customer relationships and personalise your marketing. A customer happiness solution that helps businesses collect, measure, and manage customer feedback, customer relationships, and more.

door eTouchPoint

(0 beoordelingen)
Customer feedback and coaching application for service-oriented businesses. Customer feedback and coaching application for service-oriented businesses.
Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty. Fully engage your customers and employees, manage feedback across the enterprise - use predictive technology to increase loyalty.
Captures and processes feedback in line with strategic reporting requirements. Captures and processes feedback in line with strategic reporting requirements.

door mycustomerfeedback.com

(0 beoordelingen)
mycustomerfeedback.com is a cloud based customer complaint and feedback management service that lets organisations of all sizes easily manage all complaints and feedback without the need to install and support an on premise software solution. Our unique on-line service lets you quickly capture, manage and analyse every customer query, comment and complaint to help you improve your company's profitability and give you a competitive business advantage. A unique online service that lets you capture and use customer feedback to improve business.
SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system. SureCritic helps small businesses identify and collect real customers reviews, through verification from the POS system.

door Customerville

(0 beoordelingen)
Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting. Customer feedback solution that provides surveys design, live dashboards, e-publication engine, and email reporting.

door Beyond Feedback

(0 beoordelingen)
Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace. Custom-designed surveys and online reporting tools to gain insights about customers, employees, and the marketplace.

door AboutMyHotel

(0 beoordelingen)
AboutMyHotel is a smart and innovative solution to manage the Hotel Online Reputation. Includes reviews, pictures and videos on the main travel portals and social networks. AboutMyHotel analyses reviews of your hotel sorting them by source, period, language, and score rating (positive, negative and neutral). It also allows to compare the main travel portals' scores of a single hotel with other competitors. The solution to manage the Hotel Online Reputation. Includes reviews, pictures and videos on the travel portals and social networks.

door Verified Credible

(0 beoordelingen)
Reputation management and reviews management tools that can help your business improve star ratings on major review websites. Reviews monitoring included. Reputation management tools that can help your business improve star ratings on major review websites. Reviews monitoring included.

door Heeduser

(0 beoordelingen)
Customer engagement platform that facilitates communication between company and its clients through online customer community. Customer engagement platform that facilitates communication between company and its clients through online customer community.

door ROUCEK Group

(0 beoordelingen)
Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention. Provider of a customer experience management platform. Our powerful and cost-effective solution drives customer retention.

door FoxMetrics

(0 beoordelingen)
FoxMetrics, a marketing analytics and personalization software company, puts powerful conversion tools right at your fingertips. With the ability to collect detailed user data and profiles, segment the data, and trigger personalized messages across a number of channels (via built-in widgets), FoxMetrics doesnt just give you numbers and charts -- it lets you harness your analytics to impact your bottom line. FoxMetrics product suite combines shopping cart recovery and personalization tools with customer surveys.

door Oak Mountain Digital

(0 beoordelingen)
Every company, large or small, needs to gather feedback from their customers. They are the ones using your product or service day in and day out. That's how you improve. SurveyRock helps you to gather that feedback with a full set of features and through ease of use. It is currently in use in over 170 countries throughout the world and we have designed our product so you can use any language you want in order for your customers to feel welcome. Sign up for a Free SurveyRock account now! SurveyRock helps you get feedback or answers to your questions through online surveys. Sign up for a free trial now!

door Q One Tech

(0 beoordelingen)
Q One is a SaaS (software-as-a-service) single cloud-based, multi-channel, multi-currency, and multi-lingual market research platform offering a full range of features for research professionals and organization focusing on automating panel recruiting/management, incentivizing panel member, survey programming and data collection that increase panel engagement and collect real-time data driven insights. Panel Management Data Collection Survey Design Fraud Prevention CRM Quotation Instant messenger Project Management

door ReputationStacker

(0 beoordelingen)
Cloud-based solution for businesses that helps automate and manage online customer reviews and brand reputation. Cloud-based solution for businesses that helps automate and manage online customer reviews and brand reputation.

door loyalnow

(0 beoordelingen)
A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction A NPS platform for SaaS businesses to learn fast how to improve Customer Satisfaction

door DictaNova

(0 beoordelingen)
DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights DictaNova is a SaaS-based customer analytics software that gathers feedback scores, customer reviews and provides insights

door Critizr

(0 beoordelingen)
Critizr is a technology company that uses customer feedback to help companies build better customer experiences. The online feedback management platform Critizr for Business is used by most of the biggest stores in France such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette or Flunch. As Critizr is a trusted third-party for consumers thanks to us stores can shine a light and spread their customers feedback, thats authenticity and reliability has been guaranteed. Leader in Customer feedback collection Critizr helps companies optimize their customers experience to improve their satisfaction.

door MediaTech Groupe

(0 beoordelingen)
Feedback Management software to maximize customer & workforce satisfaction and engagement. Feedback Management software to maximize customer & workforce satisfaction and engagement.

door Social Places

(0 beoordelingen)
Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback. Review management from multiple sites on one easy to use web or app dashboard, for full customer opinion and feedback.

door Intelligent Interactions

(0 beoordelingen)
trustr is designed to help great companies stand out. We have a host of features designed around requesting & displaying feedback & product reviews, both for your website, on Amazon or to Facebook Reviews. Stars in your listing on search engines, Satisfaction & Delivery time Trust-marks, Review, photo, video & Q&A widgets Use the Trustr Amazon integration to boost your product reviews on Amazon. Build credibility and trust in your products with genuine and honest feedback. Feedback & review system, designed to create seller rating for search engines, user generated content for SEO & a host of features
Customer engagement solution that provides chatbots and live in-app customer service for Microsoft Dynamics 365. Customer engagement solution that provides chatbots and live in-app customer service for Microsoft Dynamics 365.

door Wizper System

(0 beoordelingen)
360-degree visibility backed by AI-driven advice to improve your companys performance and customer experience. WizperTM is the first application built to help managers and employees deliver a better customer experience by turning satisfaction surveys, online reviews, social media posts and operational data into actionable advice to improve companies' performance and customer service. Wizper helps companies deliver a better customer experience by turning operational data into actionable advice to improve performance.
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module. Entirely customizable from features to design, SOMTAB is the only CX platform that is perfectly matched to your organizations DNA.

door Wiinnova Software Labs

(0 beoordelingen)
The tablet application tailored to get live feedback and analytical data from customers in order to drive business decisions in a customer point of view and to drive business operations in customer way of approach. Tablet application tailored to get live feedback and analytical data from customers in order to drive business decisions.

door LogicInflux

(0 beoordelingen)
Create one-question feedback widgets for your website,blogs or web-apps to get in-app feedback using multiple channels and controls. You have total control what information you want to collect and how. It uses AI to extract meaningful insights and KPIs so that you can stay focused on improving your business. We also provide seamless integration with trello and slack (which can turn user feedback into trello cards, capture Screenshot and browser/OS information automatically). Get real-time alerts A one-stop solution to get customer feedback.

door Qudini

(0 beoordelingen)
Web-based booking and queuing platform for various industries that helps bring efficacy in customer operations. Web-based booking and queuing platform for various industries that helps bring efficacy in customer operations.

door PhaseWare

(0 beoordelingen)
A tool that helps businesses capture and organize customer feedback on product and service improvement. A tool that helps businesses capture and organize customer feedback on product and service improvement.

door Skcript Technologies

(0 beoordelingen)
Gather and organize your customer feedback while keeping your users in the loop about the latest updates. Gather and organize your customer feedback while keeping your users in the loop about the latest updates.

door TTR Group

(0 beoordelingen)
A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement. A powerful tool for identifying customer's needs. Pinpoint weaknesses to drive improvement.

door Encompass CX

(0 beoordelingen)
Encompass CX offers a SaaS-based, B2B, application collecting and measuring both perception and fact-based data from disparate systems to power a different, improved, customer experience. We provide detailed insights into the health of accounts, products, and service teams predicting and correlating customer experience to revenue. Collect and measure both perception and fact-based data from disparate systems to power a different, improved, customer experience.

door Review Loops

(0 beoordelingen)
Review management solution that helps businesses with positive reviews, customer segmentation, feedback, and online profiles. Review management solution that helps businesses with positive reviews, customer segmentation, feedback, and online profiles.

door Resolving

(0 beoordelingen)
Helps consumers to raise complaints. This privileged data set enables benchmarking to distill actionable insight. Helps consumers to raise complaints. This privileged data set enables benchmarking to distill actionable insight.

door Fynzo Feedback

(0 beoordelingen)
Fynzo Feedback is a powerful application to capture feedback of customers. Fynzo Feedback is a powerful application to capture feedback of customers.

door Capillary Technologies

(0 beoordelingen)
Capillary Insights+ is an AI-powered, omnichannel customer analytics and marketing insights platform that offers you deep understanding into consumers behaviour and preferences. Capillary Insights+ is an AI-powered, omnichannel customer analytics and marketing insights platform.

door YouGov

(0 beoordelingen)
YouGov is a global provider of data and analysis generated by consumer panels in 42 markets. We are powered by our unique connected data set, The YouGov Cube, encompassing hundreds of thousands of variables and over a decade of data on our panel members. With our continuously updated data we are able to provide the most accurate, complete, and dynamic portrait of the world. YouGov BrandIndex, a syndicated brand tracker, tracks 16 different brand metrics including a proxy for NPS with the Recommend score.

door Critizr

(0 beoordelingen)
Critizr uses Customer Feedback to empower companies to improve Customer Experience and understand what your Customers really want from your business. We enable you to gather real-time feedback from over 20 different channels, responding to the feedback at both a local and HQ level and driving business improvement for better Customer Experience. Critizr is used by most of the biggest stores in France such as Carrefour, Credit Mutuel, Havas Voyages, Nocibe, Galeries Lafayette and Flunch. The leader in Customer feedback collection Critizr helps companies optimize their Customers Experience to improve their satisfaction.

door TrueBlue

(0 beoordelingen)
It is a tool to monitor the customer satisfaction through a research that interacts with the company's ERP or CRM. It is a tool to monitor the customer satisfaction through a research that interacts with the company's ERP or CRM.