---
description: Ontdek de plus- en minpunten van ServiceNow Customer Service Management en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Customer Service Management - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/22/customer-service/software) > [ServiceNow Customer Service Management](/software/192052/servicenow-customer-service-management) > [ServiceNow Customer Service Management alternatieven](https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management)

# ServiceNow Customer Service Management alternatieven

Canonical: https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management

> Bekijk de belangrijkste alternatieven voor ServiceNow Customer Service Management. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Zoho Desk** — 4.5/5 (2212 reviews) — Stel klantenservice centraal in je bedrijf. Maak klanten tevredener, werknemers krachtiger en je bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.nl/software/169505/zoho-desk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/169505/192052/zoho-desk/vs/servicenow-customer-service-management)
2. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 50.000 bedrijven wereldwijd helpt om goede klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.nl/software/124981/freshdesk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/124981/192052/freshdesk/vs/servicenow-customer-service-management)
3. **Salesforce Sales Cloud** — 4.4/5 (18783 reviews) — Met Sales Cloud laat jij je teams beter presteren door verkooprocessen te automatiseren en administratieve taken weg te nemen.
   - [Bekijk profiel](https://www.capterra.nl/software/61368/salesforce)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/61368/192052/salesforce/vs/servicenow-customer-service-management)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk Support is dé toonaangevende helpdesk software voor betere klanttevredenheid.
   - [Bekijk profiel](https://www.capterra.nl/software/164283/zendesk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/164283/192052/zendesk/vs/servicenow-customer-service-management)
5. **LiveAgent** — 4.7/5 (1783 reviews) — LiveAgent helpt bedrijven te gedijen in de klantenservice. Geweldige klantenservice begint met betere klantenservicesoftware.
   - [Bekijk profiel](https://www.capterra.nl/software/102188/liveagent)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/102188/192052/liveagent/vs/servicenow-customer-service-management)
6. **LiveChat** — 4.6/5 (1723 reviews) — Met LiveChat kun je realtime gesprekken voeren met je klanten terwijl ze op je website zijn.
   - [Bekijk profiel](https://www.capterra.nl/software/62194/livechat)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/62194/192052/livechat/vs/servicenow-customer-service-management)
7. **Tidio** — 4.7/5 (590 reviews) — Tidio is een klantenserviceplatform dat livechat en chatbots combineert om de klantenondersteuning te verbeteren en meer omzet te genereren.
   - [Bekijk profiel](https://www.capterra.nl/software/144040/tidio-chat)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/144040/192052/tidio-chat/vs/servicenow-customer-service-management)
8. **Intercom** — 4.5/5 (1133 reviews) — 's Werelds eerste platform voor klantberichten dat is gericht op bedrijfsgroei
   - [Bekijk profiel](https://www.capterra.nl/software/134347/intercom)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/134347/192052/intercom/vs/servicenow-customer-service-management)
9. **Dynamics 365** — 4.4/5 (5823 reviews) — Geïntegreerde bedrijfsmanagementoplossing die financiële, klantrelatie- en supply chain-processen automatiseert.
   - [Bekijk profiel](https://www.capterra.nl/software/157279/dynamics-365)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/157279/192052/dynamics-365/vs/servicenow-customer-service-management)
10. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is een online ticketingsysteem dat is ontworpen om de werkzaamheden van je team te vereenvoudigen. Bied uitstekende klantenondersteuning. Moeiteloos.
    - [Bekijk profiel](https://www.capterra.nl/software/185973/helpdesk)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/185973/192052/helpdesk/vs/servicenow-customer-service-management)
11. **Salesforce Service Cloud** — 4.5/5 (824 reviews) — Dit klantenserviceplatform geeft elke servicemedewerker innovatieve tools en gebundelde gegevens.
    - [Bekijk profiel](https://www.capterra.nl/software/136189/salesforce)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/136189/192052/salesforce/vs/servicenow-customer-service-management)
12. **Bitrix24** — 4.2/5 (991 reviews) — Bitrix24 is de toonaangevende gratis oplossing voor clientbeheer (CRM) en klantenservice die wereldwijd door 12 miljoen bedrijven wordt gebruikt.
    - [Bekijk profiel](https://www.capterra.nl/software/113540/bitrix24)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/113540/192052/bitrix24/vs/servicenow-customer-service-management)
13. **Zoho Assist** — 4.7/5 (1414 reviews) — Zoho Assist biedt een eenvoudige en duidelijke gebruikersinterface om overal ter wereld verbinding te maken met externe computers.
    - [Bekijk profiel](https://www.capterra.nl/software/181775/zoho-assist)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/181775/192052/zoho-assist/vs/servicenow-customer-service-management)
14. **Odoo** — 4.2/5 (1307 reviews) — Open source set van geïntegreerde zakelijke toepassingen voor CRM, POS, website, e-commerce, verkoop, accounting, magazijn, HR, project en marketing.
    - [Bekijk profiel](https://www.capterra.nl/software/135618/odoo)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/135618/192052/odoo/vs/servicenow-customer-service-management)
15. **Yonyx** — 4.7/5 (258 reviews) — De interactieve beslissingsbomen van Yonyx zorgen voor consistente, gepersonaliseerde klantenservice, wat de omzet, FCR en CSAT verbetert en AHT verlaagt.
    - [Bekijk profiel](https://www.capterra.nl/software/130406/agi-self-service)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/130406/192052/agi-self-service/vs/servicenow-customer-service-management)

## Gerelateerde categorieën

- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)
- [Issue tracking software](https://www.capterra.nl/directory/30675/issue-tracking/software)
- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)
- [Workflow management systemen](https://www.capterra.nl/directory/30091/workflow-management/software)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management)
- [Productprofiel bekijken](https://www.capterra.nl/software/192052/servicenow-customer-service-management)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/192052/servicenow-customer-service-management> |
| de-AT | <https://www.capterra.at/alternatives/192052/servicenow-customer-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/192052/servicenow-customer-service-management> |
| en | <https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/192052/servicenow-customer-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/192052/servicenow-customer-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/192052/servicenow-customer-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/192052/servicenow-customer-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/192052/servicenow-customer-service-management> |
| en-IN | <https://www.capterra.in/alternatives/192052/servicenow-customer-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/192052/servicenow-customer-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/192052/servicenow-customer-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/192052/servicenow-customer-service-management> |
| es | <https://www.capterra.es/alternatives/192052/servicenow-customer-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/192052/servicenow-customer-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/192052/servicenow-customer-service-management> |
| es-CO | <https://www.capterra.co/alternatives/192052/servicenow-customer-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/192052/servicenow-customer-service-management> |
| es-DO | <https://www.capterra.do/alternatives/192052/servicenow-customer-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/192052/servicenow-customer-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/192052/servicenow-customer-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/192052/servicenow-customer-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/192052/servicenow-customer-service-management> |
| fr | <https://www.capterra.fr/alternatives/192052/servicenow-customer-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/192052/servicenow-customer-service-management> |
| it | <https://www.capterra.it/alternatives/192052/servicenow-customer-service-management> |
| nl | <https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| pt | <https://www.capterra.com.br/alternatives/192052/servicenow-customer-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/192052/servicenow-customer-service-management> |

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