---
description: Ontdek de plus- en minpunten van ServiceNow Customer Service Management en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceNow Customer Service Management - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Klantenservice software](/directory/22/customer-service/software) > [ServiceNow Customer Service Management](/software/192052/servicenow-customer-service-management) > [ServiceNow Customer Service Management alternatieven](https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management)

# ServiceNow Customer Service Management alternatieven

Canonical: https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management

> Bekijk de belangrijkste alternatieven voor ServiceNow Customer Service Management. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Stel klantenservice centraal in uw bedrijf. Maak klanten tevredener, agenten zelfstandiger en uw bedrijf gezonder.
   - [Bekijk profiel](https://www.capterra.nl/software/169505/zoho-desk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/169505/192052/zoho-desk/vs/servicenow-customer-service-management)
2. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is eenvoudig te gebruiken klantenservice software die meer dan 40.000 bedrijven wereldwijd helpt om geweldige klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.nl/software/124981/freshdesk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/124981/192052/freshdesk/vs/servicenow-customer-service-management)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Geweldige klantenservice begint met betere helpdesksoftware. Win meer klanten door uitstekende klantenservice te bieden met LiveAgent.
   - [Bekijk profiel](https://www.capterra.nl/software/102188/liveagent)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/102188/192052/liveagent/vs/servicenow-customer-service-management)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk stelt bedrijven in staat om uitstekende klantenondersteuning te bieden via meerdere kanalen, waaronder e-mail, chat, telefoon en sms.
   - [Bekijk profiel](https://www.capterra.nl/software/164283/zendesk)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/164283/192052/zendesk/vs/servicenow-customer-service-management)
5. **Freshservice** — 4.5/5 (685 reviews) — Online ITSM-servicedesk met beheer van incidenten, problemen, veranderingen, vrijgaven en bedrijfsmiddelen, naast krachtige ticketing en automatisering.
   - [Bekijk profiel](https://www.capterra.nl/software/132997/freshservice)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/132997/192052/freshservice/vs/servicenow-customer-service-management)
6. **SysAid** — 4.5/5 (511 reviews) — Beheer eenvoudig al je helpdeskactiviteiten met een bewezen IT-oplossing. Je vindt alle benodigdheden in één dashboard.
   - [Bekijk profiel](https://www.capterra.nl/software/107225/sysaid)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/107225/192052/sysaid/vs/servicenow-customer-service-management)
7. **JIRA Service Management** — 4.5/5 (763 reviews) — Jira Service Desk is servicedesk-software gebouwd voor moderne IT-teams, beschikbaar vanaf slechts $ 10 per maand. Probeer het gratis via de website\!
   - [Bekijk profiel](https://www.capterra.nl/software/138769/jira-service-management)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/138769/192052/jira-service-management/vs/servicenow-customer-service-management)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Zoho CRM biedt organisaties een complete oplossing voor de hele levenscyclus van klantenrelatiebeheer.
   - [Bekijk profiel](https://www.capterra.nl/software/155928/zoho-crm)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/155928/192052/zoho-crm/vs/servicenow-customer-service-management)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Helpdeskondersteuningssoftware en tool voor asset management omvat kennisbanken, SLA-management, ticket-tracking, voorraadbeheer.
   - [Bekijk profiel](https://www.capterra.nl/software/179501/manageengine-service-desk-plus)
   - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/179501/192052/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
10. **Dynamics 365** — 4.4/5 (5811 reviews) — Geïntegreerde bedrijfsmanagementoplossing die financiële, klantrelatie- en supply chain-processen automatiseert.
    - [Bekijk profiel](https://www.capterra.nl/software/157279/dynamics-365)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/157279/192052/dynamics-365/vs/servicenow-customer-service-management)
11. **TeamSupport** — 4.5/5 (848 reviews) — Helpdesksoftware gebouwd voor business-to-business klantenondersteuning. Verlaag de kosten en verbeter tegelijkertijd klanttevredenheid.
    - [Bekijk profiel](https://www.capterra.nl/software/87908/teamsupport)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/87908/192052/teamsupport/vs/servicenow-customer-service-management)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Met Service Cloud bied je snelle en productieve service via de telefoon, e-mail, webchat of social media.
    - [Bekijk profiel](https://www.capterra.nl/software/136189/salesforce)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/136189/192052/salesforce/vs/servicenow-customer-service-management)
13. **OTRS** — 4.4/5 (96 reviews) — Een volledig managed service-beheerpakket met ticketing, werkstroomautomatisering en notificatie voor ITSM, klantenservice en beveiliging.
    - [Bekijk profiel](https://www.capterra.nl/software/127284/otrs)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/127284/192052/otrs/vs/servicenow-customer-service-management)
14. **Help Scout** — 4.6/5 (225 reviews) — Help Scout is een webgebaseerde helpdesk die is ontworpen voor een geweldige klantervaring.
    - [Bekijk profiel](https://www.capterra.nl/software/136909/help-scout)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/136909/192052/help-scout/vs/servicenow-customer-service-management)
15. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is een gratis oplossing voor vergaderingen en briefings met agenda, planning, deelname, webconferenties en 12 miljoen klanten.
    - [Bekijk profiel](https://www.capterra.nl/software/113540/bitrix24)
    - [Vergelijken met ServiceNow Customer Service Management](https://www.capterra.nl/compare/113540/192052/bitrix24/vs/servicenow-customer-service-management)

## Gerelateerde categorieën

- [Klantenservice software](https://www.capterra.nl/directory/22/customer-service/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)
- [Issue tracking software](https://www.capterra.nl/directory/30675/issue-tracking/software)
- [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software)
- [Workflow management systemen](https://www.capterra.nl/directory/30091/workflow-management/software)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management)
- [Productprofiel bekijken](https://www.capterra.nl/software/192052/servicenow-customer-service-management)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/192052/servicenow-customer-service-management> |
| de-AT | <https://www.capterra.at/alternatives/192052/servicenow-customer-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/192052/servicenow-customer-service-management> |
| en | <https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/192052/servicenow-customer-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/192052/servicenow-customer-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/192052/servicenow-customer-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/192052/servicenow-customer-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/192052/servicenow-customer-service-management> |
| en-IN | <https://www.capterra.in/alternatives/192052/servicenow-customer-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/192052/servicenow-customer-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/192052/servicenow-customer-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/192052/servicenow-customer-service-management> |
| es | <https://www.capterra.es/alternatives/192052/servicenow-customer-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/192052/servicenow-customer-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/192052/servicenow-customer-service-management> |
| es-CO | <https://www.capterra.co/alternatives/192052/servicenow-customer-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/192052/servicenow-customer-service-management> |
| es-DO | <https://www.capterra.do/alternatives/192052/servicenow-customer-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/192052/servicenow-customer-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/192052/servicenow-customer-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/192052/servicenow-customer-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/192052/servicenow-customer-service-management> |
| fr | <https://www.capterra.fr/alternatives/192052/servicenow-customer-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/192052/servicenow-customer-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/192052/servicenow-customer-service-management> |
| it | <https://www.capterra.it/alternatives/192052/servicenow-customer-service-management> |
| nl | <https://www.capterra.nl/alternatives/192052/servicenow-customer-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/192052/servicenow-customer-service-management> |
| pt | <https://www.capterra.com.br/alternatives/192052/servicenow-customer-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/192052/servicenow-customer-service-management> |

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