---
description: Ontdek de plus- en minpunten van Freshdesk Omni en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshdesk Omni - Bekijk prijzen, reviews en scores - Capterra Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Knowledge management tools](/directory/30094/knowledge-management/software) > [Freshdesk Omni](/software/1052970/Freshdesk-Omni) > [Freshdesk Omni alternatieven](https://www.capterra.nl/alternatives/1052970/Freshdesk-Omni)

# Freshdesk Omni alternatieven

Canonical: https://www.capterra.nl/alternatives/1052970/Freshdesk-Omni

> Bekijk de belangrijkste alternatieven voor Freshdesk Omni. Vergelijk functies, beoordelingen en reviews om de beste software te vinden voor jouw behoeften.

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## Belangrijkste alternatieven

1. **Freshdesk** — 4.5/5 (3434 reviews) — Freshdesk is eenvoudig te gebruiken klantenservicesoftware die meer dan 60,000 bedrijven wereldwijd helpt om goede klantervaringen te creëren.
   - [Bekijk profiel](https://www.capterra.nl/software/124981/freshdesk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/124981/1052970/freshdesk/vs/Freshdesk-Omni)
2. **Zoho Desk** — 4.5/5 (2212 reviews) — Zoho Desk is een klantenservice software waarmee u een SEO vriendelijke, meertalige en multi-brand kennisbank kunt creëren.
   - [Bekijk profiel](https://www.capterra.nl/software/169505/zoho-desk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/169505/1052970/zoho-desk/vs/Freshdesk-Omni)
3. **LiveAgent** — 4.7/5 (1783 reviews) — Begin gratis met LiveAgent en bied uitstekende klantenservice met de ultieme helpdeskoplossing voor bedrijven van elke omvang.
   - [Bekijk profiel](https://www.capterra.nl/software/102188/liveagent)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/102188/1052970/liveagent/vs/Freshdesk-Omni)
4. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk bouwt kennisbeheer- en helpdesksoftware voor betere klantenrelaties.
   - [Bekijk profiel](https://www.capterra.nl/software/164283/zendesk)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/164283/1052970/zendesk/vs/Freshdesk-Omni)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is een klantenserviceplatform waarmee je uitstekende klantenondersteuning kunt bieden en omzet kunt genereren met live chat en chatbots.
   - [Bekijk profiel](https://www.capterra.nl/software/144040/tidio-chat)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/144040/1052970/tidio-chat/vs/Freshdesk-Omni)
6. **Intercom** — 4.5/5 (1133 reviews) — 's Werelds eerste platform voor klantberichten dat is gericht op bedrijfsgroei
   - [Bekijk profiel](https://www.capterra.nl/software/134347/intercom)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/134347/1052970/intercom/vs/Freshdesk-Omni)
7. **Yonyx** — 4.7/5 (258 reviews) — Beslissingsboomgestuurde interactieve handleidingen die op de meeste KB- en CRM-systemen kunnen worden aangesloten. Volg bedrijfsprocessen op een interactieve manier.
   - [Bekijk profiel](https://www.capterra.nl/software/130406/agi-self-service)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/130406/1052970/agi-self-service/vs/Freshdesk-Omni)
8. **Hiver** — 4.7/5 (147 reviews) — Hiver helpt je bij het beheren van klantenondersteuning en verkoop rechtstreeks vanuit je Gmail. Het stelt teams in staat moeiteloos samen te werken aan gedeelde inboxen.
   - [Bekijk profiel](https://www.capterra.nl/software/142975/hiver)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/142975/1052970/hiver/vs/Freshdesk-Omni)
9. **Gladly** — 4.8/5 (139 reviews) — Gladly is een uiterst persoonlijk klantenserviceplatform dat mensen centraal stelt in een enkel, levenslang klantgesprek.
   - [Bekijk profiel](https://www.capterra.nl/software/156723/gladly)
   - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/156723/1052970/gladly/vs/Freshdesk-Omni)
10. **TeamSupport** — 4.5/5 (848 reviews) — Helpdesksoftware gebouwd voor business-to-business klantenondersteuning. Verlaag de kosten en verbeter tegelijkertijd klanttevredenheid.
    - [Bekijk profiel](https://www.capterra.nl/software/87908/teamsupport)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/87908/1052970/teamsupport/vs/Freshdesk-Omni)
11. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is het omnichannel SaaS CRM-platform dat de klantenservice van ondernemingen opnieuw vormgeeft om opvallende ervaringen te bieden.
    - [Bekijk profiel](https://www.capterra.nl/software/158128/kustomer)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/158128/1052970/kustomer/vs/Freshdesk-Omni)
12. **Help Scout** — 4.6/5 (226 reviews) — Help Scout is een webgebaseerde helpdesk die is ontworpen voor een geweldige klantervaring.
    - [Bekijk profiel](https://www.capterra.nl/software/136909/help-scout)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/136909/1052970/help-scout/vs/Freshdesk-Omni)
13. **Birdeye** — 4.7/5 (704 reviews) — Helpt bedrijven met het verzamelen, volgen en marketen van klantbeoordelingen om de online reputatie te beheren en de klantervaring te verbeteren.
    - [Bekijk profiel](https://www.capterra.nl/software/152997/birdeye)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/152997/1052970/birdeye/vs/Freshdesk-Omni)
14. **Kayako** — 4.0/5 (176 reviews) — Kayako – Eenvoudige livechat om snel verbinding te maken voor klantenservice via apparaten en platforms.
    - [Bekijk profiel](https://www.capterra.nl/software/80775/kayako)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/80775/1052970/kayako/vs/Freshdesk-Omni)
15. **ServiceNow Customer Service Management** — 4.4/5 (152 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
    - [Bekijk profiel](https://www.capterra.nl/software/192052/servicenow-customer-service-management)
    - [Vergelijken met Freshdesk Omni](https://www.capterra.nl/compare/192052/1052970/servicenow-customer-service-management/vs/Freshdesk-Omni)

## Gerelateerde categorieën

- [Knowledge management tools](https://www.capterra.nl/directory/30094/knowledge-management/software)
- [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software)
- [Conversationele marketing software](https://www.capterra.nl/directory/31562/conversational-marketing-platform/software)
- [Knowledge Base Software](https://www.capterra.nl/directory/32454/knowledge-base/software)
- [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software)

## Links

- [Bekijk op Capterra](https://www.capterra.nl/alternatives/1052970/Freshdesk-Omni)
- [Productprofiel bekijken](https://www.capterra.nl/software/1052970/Freshdesk-Omni)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.capterra.com.de/alternatives/1052970/Freshdesk-Omni> |
| de-AT | <https://www.capterra.at/alternatives/1052970/Freshdesk-Omni> |
| de-CH | <https://www.capterra.ch/alternatives/1052970/Freshdesk-Omni> |
| en | <https://www.capterra.com/p/10012197/Freshworks-Customer-Service-Suite/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1052970/Freshdesk-Omni> |
| en-AU | <https://www.capterra.com.au/alternatives/1052970/Freshdesk-Omni> |
| en-CA | <https://www.capterra.ca/alternatives/1052970/Freshdesk-Omni> |
| en-GB | <https://www.capterra.co.uk/alternatives/1052970/Freshdesk-Omni> |
| en-IE | <https://www.capterra.ie/alternatives/1052970/Freshdesk-Omni> |
| en-IL | <https://www.capterra.co.il/alternatives/1052970/Freshdesk-Omni> |
| en-IN | <https://www.capterra.in/alternatives/1052970/Freshdesk-Omni> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1052970/Freshdesk-Omni> |
| en-SG | <https://www.capterra.com.sg/alternatives/1052970/Freshdesk-Omni> |
| en-ZA | <https://www.capterra.co.za/alternatives/1052970/Freshdesk-Omni> |
| es | <https://www.capterra.es/alternatives/1052970/Freshdesk-Omni> |
| es-AR | <https://www.capterra.com.ar/alternatives/1052970/Freshdesk-Omni> |
| es-CL | <https://www.capterra.cl/alternatives/1052970/Freshdesk-Omni> |
| es-CO | <https://www.capterra.co/alternatives/1052970/Freshdesk-Omni> |
| es-CR | <https://www.capterra.co.cr/alternatives/1052970/Freshdesk-Omni> |
| es-DO | <https://www.capterra.do/alternatives/1052970/Freshdesk-Omni> |
| es-EC | <https://www.capterra.ec/alternatives/1052970/Freshdesk-Omni> |
| es-MX | <https://www.capterra.mx/alternatives/1052970/Freshdesk-Omni> |
| es-PA | <https://www.capterra.com.pa/alternatives/1052970/Freshdesk-Omni> |
| es-PE | <https://www.capterra.pe/alternatives/1052970/Freshdesk-Omni> |
| fr | <https://www.capterra.fr/alternatives/1052970/Freshdesk-Omni> |
| fr-BE | <https://fr.capterra.be/alternatives/1052970/Freshdesk-Omni> |
| fr-CA | <https://fr.capterra.ca/alternatives/1052970/Freshdesk-Omni> |
| fr-LU | <https://www.capterra.lu/alternatives/1052970/Freshdesk-Omni> |
| it | <https://www.capterra.it/alternatives/1052970/Freshdesk-Omni> |
| nl | <https://www.capterra.nl/alternatives/1052970/Freshdesk-Omni> |
| nl-BE | <https://www.capterra.be/alternatives/1052970/Freshdesk-Omni> |
| pt | <https://www.capterra.com.br/alternatives/1052970/Freshdesk-Omni> |
| pt-PT | <https://www.capterra.pt/alternatives/1052970/Freshdesk-Omni> |

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